DATAVID LIMITED

Datavid Rover

Datavid Rover turns structured and unstructured data into a governed knowledge graph, enabling semantic search, explainable AI, and insight extraction through NLP, NER, entity linking, machine learning, and LLMs. It includes taxonomy, ontology management, and a cognitive discovery platform for faster, more accurate knowledge retrieval using GraphRAG

Features

• Data Intelligence Platform
• Taxonomy and Ontology Management
• NLP, machine learning, semantic search, open data
• Semantic Search/Cognitive Search
• Knowledge graph
• Entity Extraction / Entity Classification
• Knowledge Management
• Data Hub or Data Lake
• Agentic AI
• RAG and GraphRAG

Benefits

• collaborative taxonomy and ontology management
• quickly manage data/content on the move
• Faster time to insight through AI-assisted research
• Transparent knowledge discovery, provenance and auditability
• Relationship intelligence across people, suppliers, and data
• Private, secure LLM-powered knowledge assistant
• Pre-built enrichment pipelines, ontologies, and APIs
• Built-in semantic indexing and cognitive search

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@datavid.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

535409142465951

Contact

Balvinder Dang
+44(0) 203 488 5494
info@datavid.com

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  • Search and knowledge discovery

  AI life cycle

  • Trustworthy AI Software

  AI software services

  • Conversational AI Software Services
  • Generative AI Software Services
  • Document AI Software Services
  • Anomaly Detection AI Software Services
  • Personalize AI Software Services
  • Forecast AI Software Services
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: None
• System requirements: Kubernetes based deployment

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Typical response time is 1 hour during UK Business Hours only. Weekend support is agreed separately depending on Buyer's needs.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 A
• Phone support: No
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 A
• Web chat accessibility testing: Datavid has carried out web chat testing with assistive technology users as part of its commitment to inclusive, WCAG 2.1 compliant digital services and alignment with the GDS Service Manual.; ; For web chat and AI-driven chat interfaces (including private LLM chat used within Datavid Rover), testing has been performed with users who rely on screen readers, keyboard-only navigation, screen magnification, and voice input. The focus is on ensuring chat interactions are fully usable without visual cues or mouse interaction.; ; Testing activities include:; ; Screen reader testing (e.g. JAWS and NVDA) to confirm correct reading order, ARIA roles, announcements of new messages, and conversational state changes.; Keyboard-only testing to ensure users can open, navigate, submit, scroll, and exit the chat interface while maintaining focus and context.; Zoom, contrast, and text resizing checks to ensure readability at high magnification and with user-defined display settings.; Content clarity testing, ensuring chatbot responses use plain language, logical structure, and do not rely on visual formatting to convey meaning.; Error and timeout handling validation, ensuring issues are clearly announced to assistive technologies.; ; Where required, Datavid supplements internal QA with usability testing involving disabled users, either directly or via client user research partners.
• Onsite support: Yes, at extra cost
• Support levels: Datavid provides three scalable support levels to meet different service criticality and risk profiles. Standard Support (included) is suitable for non-business-critical services. It provides UK business-hours service desk access, incident logging and triage, bug fixes, minor configuration support, knowledge-base access, and SLA-backed responses for low and medium-severity issues. Enhanced Support is designed for live production services requiring faster response and proactive oversight. It includes priority incident handling, extended business-hours support with on-call escalation, proactive monitoring and health checks, support for upgrades and patches, and regular service review reporting. Mission-Critical (Premium) Support is intended for business-critical or regulated services. It provides 24×7 support, defined high-severity SLAs, a dedicated on-call engineering rota, proactive incident prevention, performance monitoring, change and release coordination, and regular service and roadmap reviews. Pricing is proportionate to service scale and risk and agreed at call-off: * Standard Support: included in the service price * Enhanced Support: typically 10–15% of annual service value * Mission-Critical Support: typically 20–25% of annual service value For Enhanced and Mission-Critical support, Datavid provides a named Technical Account Manager (TAM) or Cloud Support Engineer who acts as the primary technical contact, coordinates incident resolution, and supports ongoing optimisation and continuous improvement.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Datavid helps users start using the Rover service through a structured onboarding and enablement approach designed to minimise time to value and ensure confident adoption.; ; At service start, Datavid provides guided onboarding covering environment setup, access configuration, and initial data ingestion. This is normally delivered remotely, with onsite onboarding or training available by agreement where required by the buyer.; ; Users are supported through live online training sessions tailored to different roles, including administrators, power users, and end users. Training focuses on practical use of search, knowledge graph navigation, AI chat, and configuration features. Hands-on walkthroughs are used to help users apply the service to their own data and use cases. Recorded training materials are also provided to support ongoing onboarding of new users.; ; Comprehensive user and administrator documentation is supplied, including getting-started guides, configuration guidance, API and integration documentation, and security and accessibility information.; ; For more complex or large-scale deployments, Datavid offers supported onboarding, where consultants work alongside customer teams during early usage to refine configurations, validate taxonomies and ontologies, and embed Rover into existing workflows. Ongoing adoption is supported through service reviews, documentation updates, and optional refresher training.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: When a Datavid Rover contract ends, users can extract their data in a controlled and secure manner, ensuring continuity and avoiding vendor lock-in.; ; Users can export data using Rover APIs to retrieve documents, metadata, entities, relationships, enrichment outputs, and knowledge graph data in open, machine-readable formats such as JSON, CSV, RDF, or Parquet. This allows selective or full extraction and supports migration to other platforms or analytics environments.; ; For larger data volumes, Datavid can provide bulk exports using logical database backups or snapshots. These include content, metadata schemas, taxonomies, ontologies, and graph structures, delivered in agreed formats with supporting documentation.; ; Where customers prefer cloud-based handover, Datavid can export all customer data to buyer-controlled object storage such as AWS S3, Azure Blob Storage, or equivalent BLOB storage. Data is delivered with manifests and schema definitions to support re-use.; ; All extraction activities follow an agreed exit plan and security controls. Once data transfer is confirmed, Datavid securely deletes remaining customer data from the Rover environment in line with contractual and regulatory requirements.
• End-of-contract process: At the end of the contract, Datavid works with the customer to complete an agreed service exit process. This includes supporting data extraction using Rover APIs, bulk exports, or transfer to customer-owned object storage, as previously agreed. Datavid provides reasonable assistance during the exit period to ensure continuity, including documentation and knowledge transfer. Once data transfer is confirmed, Datavid securely deletes remaining customer data from the Rover environment in line with contractual, security, and regulatory requirements, unless otherwise instructed by the customer.; ; The contract price includes access to the Rover service for the agreed term, standard support, service monitoring, routine maintenance, security updates, and access to user and administrator documentation. It also includes standard onboarding, remote training sessions, and access to Rover APIs for integration and data access.; ; Additional costs apply where services fall outside the standard offering. These may include enhanced or 24×7 support, a dedicated technical account manager, onsite training, bespoke integrations, custom enrichment pipelines, domain-specific ontology development, large-scale data migrations, premium SLAs, or extended exit support beyond the standard offboarding period. All additional costs are agreed in advance through the call-off contract.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Progressive web app adapts to size of the device
• Service interface: Yes
• User support accessibility: WCAG 2.2 A
• Description of service interface: User interface of Rover provides users to search and visualise insights from their data
• Accessibility standards: WCAG 2.2 A
• Accessibility testing: Datavid has carried out web chat testing with assistive technology users as part of its commitment to inclusive, WCAG 2.1 compliant digital services and alignment with the GDS Service Manual. For web chat and AI-driven chat interfaces (including private LLM chat used within Datavid Rover), testing has been performed with users who rely on screen readers, keyboard-only navigation, screen magnification, and voice input. The focus is on ensuring chat interactions are fully usable without visual cues or mouse interaction. Testing activities include: Screen reader testing (e.g. JAWS and NVDA) to confirm correct reading order, ARIA roles, announcements of new messages, and conversational state changes. Keyboard-only testing to ensure users can open, navigate, submit, scroll, and exit the chat interface while maintaining focus and context. Zoom, contrast, and text resizing checks to ensure readability at high magnification and with user-defined display settings. Content clarity testing, ensuring chatbot responses use plain language, logical structure, and do not rely on visual formatting to convey meaning. Error and timeout handling validation, ensuring issues are clearly announced to assistive technologies. Where required, Datavid supplements internal QA with usability testing involving disabled users, either directly or via client user research partners.
• API: Yes
• What users can and can't do using the API: Datavid Rover provides secure APIs for knowledge graph, semantic search, insights, agentic AI, and Model Context Protocol (MCP), allowing organisations to plug Rover’s semantic enrichment and discovery capabilities into any user interface or application.; ; Authorised users can ingest and synchronise structured and unstructured data, apply metadata, classifications, entities, and relationships, and query the knowledge graph using semantic search, graph traversal, and insight APIs. Users can trigger enrichment pipelines (such as entity extraction, linking, and classification), retrieve explainable results with source provenance, and invoke agentic AI workflows for research, summarisation, and question answering. MCP APIs allow Rover’s semantic services to be safely integrated with external LLMs and tools.; ; Users cannot bypass role-based access controls, access data outside their tenant, or modify platform-level infrastructure, security settings, or shared runtimes. Governance controls restrict unauthorised changes to controlled taxonomies, ontologies, and destructive operations.; ; Set-up through the API; Users authenticate, create or access a workspace, define schemas and entity models, register data sources, run ingestion and indexing jobs, and configure access controls.; ; Limitations; Changes to data, classifications, and relationships can be made via APIs and are audited. API usage is subject to role permissions, approval workflows, rate-limits, and asynchronous processing for large operations.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customise the Datavid Rover service to reflect their organisational structure, data landscape, and user needs and use case they are trying to solve; ; What can be customised; Rover can be tailored across multiple layers, including taxonomies and ontologies, entity types and relationships, metadata schemas, search relevance and ranking rules, data sources and connectors, user roles and permissions, dashboards, and AI/LLM behaviours (such as prompt templates, response formats, and citation rules). User interfaces, filters, and saved searches can also be configured to support specific teams or use cases.; ; How users can customise; Customisation is performed through low-code configuration tools within Rover, including visual taxonomy and ontology editors, metadata management screens, role-based administration panels, and search configuration settings. More advanced changes—such as custom enrichment pipelines, integrations, or domain-specific AI models can be delivered via APIs and configuration files, supported by Datavid where required. Changes follow controlled workflows with versioning, approval, and rollback.; ; Customisation is role-based. Business users can manage taxonomies, labels, and saved views. Power users and data stewards can configure metadata, search behaviour, and dashboards. System administrators and Datavid engineers manage integrations, security, and advanced AI configuration.

Scaling

• Independence of resources: Datavid Rover guarantees that users are not affected by other users’ demand by deploying a dedicated Kubernetes cluster for each customer. This ensures complete isolation of compute, storage, and network resources, removing the risk of noisy-neighbour effects. Each cluster is independently scaled, monitored, and secured according to the customer’s usage profile and service level. Autoscaling and workload controls manage peak demand within each environment, while monitoring and alerting ensure performance remains stable. This per-customer cluster model provides predictable performance, strong security isolation, and consistent service quality regardless of other users’ activity.

Analytics

• Service usage metrics: Yes
• Metrics types: API response times; Throughput; Token Usage
• Reporting types: API access
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Degaussing
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Users can export their data from Datavid Rover at any time in a secure and controlled manner. Data can be extracted using Rover APIs to retrieve documents, metadata, entities, relationships, and enrichment outputs in open formats such as JSON, CSV, RDF. For larger volumes, Datavid can provide bulk exports via logical database backups or snapshots. Where required, all data can be transferred to customer-owned object storage such as AWS S3, Azure Blob Storage, or equivalent BLOB storage. All exports follow agreed security controls and exit procedures.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • JSON
  • Word
  • PDF
  • XLSX
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • JSON
  • Word
  • PDF
  • XLSX

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Datavid Rover is designed to deliver high availability and resilience using AWS cloud infrastructure. The service is deployed across multiple availability zones and follows AWS best practices for redundancy, monitoring, and automated recovery. Availability commitments align with the underlying AWS service level agreements, which provide a minimum monthly uptime percentage of 99.9% for core infrastructure services.; ; Datavid provides an availability SLA of 99.9% per calendar month for the Rover service, excluding scheduled maintenance agreed in advance. Service availability is continuously monitored, and incidents are logged and reviewed as part of service management.; ; If availability falls below the guaranteed level, Datavid provides service credits in line with the agreed contract. Typically, credits are calculated as a percentage of the monthly service charge, increasing with the severity and duration of the outage. Service credits are applied to future invoices or call-off charges and represent the customer’s primary financial remedy. Full details of SLA thresholds, exclusions, and credit calculations are agreed at call-off and are consistent with AWS SLA principles.
• Approach to resilience: Datavid Rover is designed for resilience in line with the government’s Asset Protection and Resilience principle and AWS best practice. The service is hosted on AWS and deployed using a cloud-native, fault-tolerant architecture. Each customer is hosted in a dedicated Kubernetes cluster, ensuring isolation and reducing the blast radius of failures.; ; The service is deployed across multiple AWS availability zones to protect against datacentre or zone-level failures. Critical components are replicated, with automated failover and self-healing managed by Kubernetes and AWS services. Data is stored on resilient, managed AWS storage services that provide built-in replication and durability, aligned with AWS service level agreements.; ; Continuous monitoring, health checks, and automated alerts are used to detect and respond to failures quickly. Infrastructure is defined as code, enabling rapid recovery and consistent re-provisioning if required. Regular backups are taken and tested to ensure data can be restored within agreed recovery objectives.; ; Further details of the underlying AWS datacentre resilience, certifications, and service level commitments are available on request or through AWS public assurance documentation.
• Outage reporting: Datavid Rover reports service outages and service status through multiple channels to ensure users are informed promptly and transparently.; ; Service health and availability are monitored continuously. When an outage or service degradation is detected, incidents are logged and assessed by the support team. Users are notified of confirmed incidents and material updates through email alerts to nominated customer contacts. These alerts include a description of the issue, affected components, impact, and expected resolution where known.; ; Where required, Datavid can provide access to a service status dashboard showing current and recent incidents, availability history, and planned maintenance. This can be provided as a customer-specific or shared view depending on deployment.; ; For customers who integrate monitoring into their own systems, service status and incident information can also be exposed through APIs or webhooks, allowing automated alerting and integration with customer IT service management tools.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Datavid restricts access to management interfaces and support channels using role-based access controls and the principle of least privilege. Administrative access is limited to authorised personnel and protected by strong authentication, including multi-factor authentication. Access is granted based on job role and reviewed regularly. Management actions are logged and monitored for audit purposes. Support channels are restricted to verified customer contacts and Datavid staff, with identity checks performed before access or changes are allowed. Privileged access is time-bound where appropriate and revoked promptly when no longer required.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Datavid follows a comprehensive set of information security policies and processes aligned to ISO 27001 and UK public sector security expectations. Datavid is ISO 27001 certified, and all information security controls operate within a formal Information Security Management System (ISMS). Policies cover areas including access control, data classification and handling, secure development, cryptography, incident management, vulnerability management, supplier security, business continuity, and acceptable use.; ; Overall accountability for information security sits with senior management, with governance provided through the ISMS reporting structure. Security risks, incidents, and compliance metrics are reviewed regularly at management level. Roles and responsibilities are clearly defined, and segregation of duties is enforced.; ; All staff and contractors receive mandatory security training on joining and at regular intervals. Policy compliance is enforced through role-based access controls, least-privilege principles, audit logging, encryption, and continuous monitoring. Secure development and change management processes are embedded into delivery and CI/CD pipelines.; ; Adherence to policies is monitored through internal audits, management reviews, and external ISO 27001 surveillance audits. Non-conformities and risks are formally logged, tracked, and remediated, ensuring continuous improvement and consistent enforcement of information security controls.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Datavid complies with formal configuration and change management processes aligned to ISO 27001, ISO 9001 principles, and ITIL-based best practice. All services, infrastructure, and application components are managed under controlled configuration management, with baseline configurations defined, documented, and versioned.; ; Changes are managed through a structured change management process that assesses risk, impact, and security before implementation. Changes are classified as standard, normal, or emergency, with appropriate approval levels applied. All non-trivial changes require peer review, testing approval before release.; ; Configuration items and changes are tracked using controlled repositories providing full traceability of what was changed, when, by whom, and why.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Datavid follows a vulnerability management process aligned to ISO 27001 and NCSC guidance. Threats are assessed through continuous risk assessment, automated vulnerability and dependency scanning, penetration testing, and threat modelling during design and change. Vulnerabilities are risk-rated based on severity and impact. Critical and high-risk issues are patched as soon as practicable, typically within days, with emergency fixes deployed immediately where required. Medium and low-risk issues are addressed through scheduled updates. Threat intelligence is sourced from AWS security advisories, NCSC guidance, vendor alerts, CVE databases, and external penetration testing providers.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Datavid operates protective monitoring aligned to ISO 27001 and NCSC guidance. Potential compromises are identified through continuous monitoring of logs, metrics, and security events across applications, APIs, infrastructure, and Kubernetes clusters, supported by automated alerts and anomaly detection. When a potential compromise is detected, incidents are triaged immediately, access can be restricted or isolated, and affected components investigated. Incidents are escalated to senior technical and security staff, with remediation actions taken and evidence recorded. Critical security incidents are responded to immediately, typically within minutes, with full investigation and recovery actions prioritised.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Datavid follows a formal incident management process aligned to ITIL practices. Pre-defined response procedures exist for common events such as service outages, security incidents, and performance degradation. Users can report incidents via the service desk or nominated support email, and critical issues are escalated immediately. Incidents are logged, prioritised, and tracked through to resolution. For significant incidents, Datavid provides users with incident updates during resolution and a post-incident report outlining impact, root cause, actions taken, and preventative measures.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 2 week trial license which includes full service.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 30%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Intercert
• ISO/IEC 27001 accreditation date: Tuesday 30 September 2025
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 86971d2e-2e61-426f-9ed6-2ba86bcb5dee
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 282391ca-63c1-4edc-b984-e619fb3fe583
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@datavid.com. Tell them what format you need. It will help if you say what assistive technology you use.