KHIPU NETWORKS LIMITED

HPE Aruba Central: Wi-Fi, Networking, UXI, Fabric Orchestration, Pensando, IoT, Cloud Authentication

HPE Aruba Central is a cloud-native platform for managing Wi-Fi, wired networks, IoT, and security, delivering AI-driven insights, zero-touch provisioning, fabric orchestration, and cloud authentication. It simplifies operations, optimises performance, and secures connectivity across distributed enterprises. User Experience Insights ensure easy status visibility. Pensando-enabled switches add wire-speed, stateful firewall capabilities.

Features

• Cloud delivered service for HPE Aruba's entire product portfolio
• Complete visibility and management of LAN, WiFi and Authentication
• Zero-Touch Provisioning - LAN Switches, WiFi Access Points automatically configured
• Proactive Cyber Security - Identify policy violations and react accordingly
• Edge Services Platform, AI Operations, ZeroTrust Security, Unified Infrastructure
• NOC capabilities: Managed services, monitoring of health and security posture
• LAN Switches - CX series and Intelligent Edge
• Cloud Authentication integrating with Entra ID and Google Workspace
• Pensando Integration (micro-segmentation)
• WiFi Access Points (CAPs, RAPs, InstantOn), Mobility Gateways and SD-WAN

Benefits

• Cost effective solution for delivering cloud, in-the-office and remote working
• Flexible payment options including deferred payments and interest free finance
• Single solution for WiFi, Networking, SD-WAN and Cyber Security
• Single management for LAN switches, WiFi Access Points
• Complete cyber security solution for network visibility, access and control
• Provides analytics including health of the Wired and WiFi network
• Enables flexible working such as remote working cost effectively
• Flexible delivery options including fully managed services (as a service)
• AI Analytics

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

551758990983852

Contact

Sales Team
0345 272 0900
sales@khipu-networks.com

About your service

• Service categories:

  Systems Infrastructure Software

  Network

  Network management

  • Network performance management (NPM)
  • Network operations management (NOM)
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: HPE Aruba Central add-ons include ClearPass for identity and access control, UXI sensors for performance monitoring, AirWave for hybrid management, AI analytics, IoT support, SD-WAN, Pensando edge services, cloud authentication, network orchestration, and reporting/compliance tools, enhancing security, automation, visibility, and seamless management across wired, wireless, and IoT networks.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: HPE Aruba Central requires continuous Internet connectivity, and some features depend on subscription tier, device model, or firmware version. Hybrid or multi-vendor setups may limit automation. Offline access is restricted, large-scale IoT deployments need careful planning, and regulatory or compliance requirements may affect cloud adoption. Active subscriptions are required for full functionality.
• System requirements:
  • Supports: Aruba Access Points
  • Supports: Aruba Network Switches
  • Supports: UXI Sensors
  • Support: SD-WAN
  • Cloud Service: Will require internet access to the managed devices

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: KHIPU offers support packages with SLAs for 24x7x365 or business hours (08:00–18:00). Response times depend on incident priority, agreed with customer:; ; P1 – Urgent: Critical outages or major incidents requiring immediate attention - response within 1 hour.; P2 – High: Significant issues affecting important functionality but do not completely halt operations - response within 2 hours.; P3 – Medium: Moderate impact, such as warnings or non-critical alerts - response within 4 hours.; P4 – Low: Minor issues, or informational requests that have little to no operational impact - response within 4 hours.; ; Cases are logged and automatically confirmed by email.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: KHIPU is committed to delivering exceptional technical and after-sales support throughout and beyond project implementation. We provide maintenance and support for all supplied solutions, ensuring equipment is serviced to the agreed level of cover. Our support services include:; ; • Maintain Services: Break-fix support with 1st, 2nd and 3rd line troubleshooting for all KHIPU delivered solutions. KHIPU holds top-level certifications and works directly with manufacturers as required.; • Monitor Services: Proactive monitoring, alerting and analysis.; • Fully Managed Service: Complete responsibility for device management.; • Co-Managed Service: Shared responsibility for device management.; • SOC Service: Comprehensive detection and response to protect critical infrastructure from cyber threats.; ; All services are available 24x7x365 or during business hours (08:00–18:00) and include support via telephone, email, secure portal and remote access.; ; Every customer is assigned a Technical Account Manager to ensure SLAs are met and support requirements are fulfilled. Customer references are available on request to demonstrate our proven track record.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Getting Started Guide; ; The KHIPU Getting Started Guide document is issued to all new customers and provides essential information for accessing technical and after-sales support. It begins with an overview of KHIPU’s ethos and commitment to delivering exceptional service during and after project implementation. The guide explains the onboarding process, including account setup, portal access, and escalation procedures. ; ; Initial Setup & TAC Activation; ; After a support service is purchased, customers are contacted to arrange an onboarding call.; ; The Case Management Team provides a personalised walkthrough of:; ; KHIPU TAC procedures; Call logging process; Access to the KHIPU TAC Portal and File Share Portal; ; Key Steps in Onboarding; ; Account Creation: Customer details and authorised callers are registered on KHIPU systems.; Platform Access: Credentials for TAC portal and secure file sharing are provided.; Escalation & Complaint Procedures explained.; Maintenance and SLA details reviewed with the customer to ensure all details are correct.; ; NOC & Managed Services Onboarding; For customers using NOC Monitor, Monitor Plus, or Managed Services:; ; Asset registration, dashboard setup, and mobile app access (for enhanced tiers).; Health checks and dependency mapping are completed.; Quarterly reports and proactive monitoring are enabled and scheduled.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: KHIPU End-of-Contract Data Handover Checklist.; When a contract ends, KHIPU ensures a secure and compliant process for returning customer data if requested:; 1. Data Identification; Confirm all customer-owned data, including logs, reports, configurations, and backups, across systems covered by the agreement.; 2. Data Extraction; Prepare data in the agreed format (e.g., encrypted files, CSV, PDF) and verify completeness and integrity before transfer.; 3. Secure Transfer; Use encrypted channels such as secure portals or physical media. Apply encryption for data at rest and in transit, and confirm authorised recipient access with multi-factor authentication.; 4. Customer Confirmation; Obtain written confirmation that the data has been received and validated for integrity and usability.; 5. Data Destruction; Remove all residual copies from KHIPU systems and confirm deletion within the agreed timeframe.; 6. Compliance; Ensure all steps comply with GDPR and Data Protection Laws. The process is documented for audit purposes.; ; This structured approach guarantees security, transparency, and legal compliance during the data handover process.
• End-of-contract process: At the end of the contract, if the organisation chooses not to renew and continue with the service, all data pertaining to the organisation is deleted. If the organisation chooses to renew then the service continues as normal. 90-days prior to the contract expiration date an initial reminder email is sent, followed up by gradually increasing reminders until the date of expiration.; ; Included in the Price; ; Data extraction and secure transfer in standard agreed formats.; Customer confirmation and validation process.; Secure deletion of residual data.; Compliance with GDPR and legal requirements.; ; Additional Costs; ; Bespoke data formats or media (e.g., physical drives, custom encryption).; Accelerated timelines for data handover or destruction.; Extended storage beyond the agreed retention period.; Consultancy or technical support for data migration to third-party systems.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: HPE Aruba Central documentation follows WCAG 2.1 Level AA accessibility standards. Documentation is designed to support screen readers, keyboard navigation, readable colour contrast, clear heading structures, accessible tables, and scalable text. Content is delivered in accessible HTML and PDF formats to ensure usability for users with disabilities and compliance with global accessibility requirements.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The Aruba Central browser interface is designed for desktops and laptops, providing full-featured network management across Wi-Fi, wired, and IoT devices. It supports detailed configuration, fabric orchestration, AI-driven analytics, UXI dashboards, reporting, compliance monitoring, and multi-site deployments.; The Aruba Central mobile app is optimised for iOS and Android, offering on-the-go monitoring, real-time alerts, troubleshooting, and basic configuration. While the app enables quick operational tasks and visibility into network health, it does not include the full range of management, analytics, or bulk configuration features available through the browser interface, making each platform complementary for IT teams.
• Service interface: Yes
• User support accessibility: WCAG 2.2 A
• Description of service interface: HPE Aruba Central provides a RESTful API for automation, monitoring, and integration with third-party tools. It enables device provisioning, policy configuration, network analytics, user management, and dynamic segmentation. Secure token-based authentication and role-based permissions ensure safe programmatic access, allowing IT teams to streamline operations and integrate Aruba Central into existing workflows.
• Accessibility standards: None or don’t know
• Description of accessibility: HPE Aruba Central is accessible through multiple platforms, including web browsers on desktops and laptops, mobile apps on iOS and Android devices, and APIs for programmatic access. The web interface and app are designed to follow WCAG 2.1 Level AA guidelines, ensuring support for users with disabilities. Features such as keyboard navigation, screen reader compatibility, high-contrast visuals, scalable fonts, and clearly labeled forms and controls make the service usable for visually impaired or mobility-challenged users.; ; Cloud-based deployment ensures access from anywhere with an Internet connection, allowing network monitoring, management, and troubleshooting remotely and inclusively.
• Accessibility testing: Hewlett Packard Enterprise (the parent company of Aruba solutions) states a commitment to designing products and services that meet international accessibility standards such as WCAG 2.2 Level A and AA and Section 508 where feasible. They emphasise involving people with disabilities in developing accessibility guidelines and designing accessible technology, and the use of accessibility conformance reports (e.g., VPATs) to document compliance.
• API: Yes
• What users can and can't do using the API: The HPE Aruba Central API provides extensive programmatic access to network management, automation, and analytics, but there are some limitations compared to the full web interface. While the API supports device provisioning, monitoring, firmware updates, user management, dynamic segmentation, and retrieval of analytics and UXI data, certain advanced configuration and management functions are not available.; ; For example, detailed GUI-only dashboards, visual reports, and some interactive troubleshooting tools—like graphical topology maps, step-by-step Wi-Fi troubleshooting wizards, or drag-and-drop fabric orchestration—cannot be fully accessed or manipulated via the API. Certain policy configuration templates or AI-driven recommendations are also primarily available through the web interface. Additionally, mobile app-specific features, such as push notifications, simplified touch-based troubleshooting, and on-the-go operational alerts, are not exposed through the API.; ; Organisations often use the API for automation and monitoring while relying on the web interface or mobile app for advanced configuration, visual analytics, and interactive troubleshooting, making the API complementary rather than a complete replacement for the GUI.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: HPE Aruba Central allows extensive customisation of network behaviour, policies, automation, and reporting. Administrators can define role-based access, apply dynamic segmentation, and create custom Wi-Fi and switch configuration templates across multiple sites. Dashboards and reports can be tailored to monitor UXI metrics, client performance, and network events. Through the RESTful API, webhooks, and alerts, IT teams can automate workflows and integrate Aruba Central with ITSM, SIEM, or custom monitoring tools. Limited branding options exist for portal logos and themes, but the core web and mobile interfaces remain largely fixed, focusing customisation on operational, policy, and integration layers.; Customisation of Aruba Central is performed by authorised IT administrators and developers. Administrators configure policies, devices, and dashboards, while developers use APIs to automate workflows and integrate third-party systems.

Scaling

• Independence of resources: HPE Aruba Central guarantees consistent performance through a cloud-native, microservices architecture that scales horizontally and isolates resources for each tenant, preventing “noisy neighbor” effects. Multi-tenancy ensures logical separation, while AI-driven monitoring predicts congestion and optimises capacity proactively. QoS policies allow prioritisation of critical traffic at the branch level. High availability is maintained via redundant infrastructure and autoscaling, with local failover ensuring devices operate during cloud outages. Additionally, HPE offers a 99.95% uptime SLA, backed by transparent monitoring and compensation for service lapses. These combined measures ensure users remain unaffected by other customers’ demand on the platform.

Analytics

• Service usage metrics: Yes
• Metrics types: Aruba Central provides detailed service usage metrics to help organisations monitor network performance and operational activity. Built-in dashboards display device health, client counts, bandwidth utilisation, application usage, and historical trends across wired, wireless, and IoT networks. User Experience Insights adds visibility into latency, connectivity, roaming behaviour, and application performance. Central also tracks administrative actions, configuration changes, and system events through logs for auditing and troubleshooting. In addition to the web interface, the Aruba Central REST API allows programmatic access to usage and performance metrics, enabling automated reporting, capacity planning, integration with external monitoring tools, and long-term analytics across distributed environments.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: HPE Aruba

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users can export data from HPE Aruba Central in several ways, depending on the type of data needed. Network reports, analytics, and audit logs can be exported directly from the web interface in formats such as CSV or PDF for offline analysis and compliance purposes. Performance metrics, client data, and historical analytics can also be retrieved programmatically using the Aruba Central REST API, allowing automated exports into external systems or custom dashboards. Additionally, alerts and event data can be forwarded to third-party platforms, such as SIEM or ITSM tools, through API integrations or webhooks.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • JSON
  • Syslog format
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • JSON
  • Firmware Images
  • Certificates
  • Configuration Files

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: The service is run at an agreed time with the customer on a 24*7*365(6) schedule. This service has a targeted 99.9% availability on a quarterly basis, excluding scheduled maintenance windows. In the event that KHIPU does not meet the guaranteed levels of availability, service credits are issued in the form of “service tokens”. A service token entitles the user to call upon the professional services of KHIPU Networks for work outside of their standard maintenance contract. Service credits are issued and discussed during quarterly service review meetings, based upon the number of failures in the prior quarter. Up to 5 service credits are capped per quarter for each end-user.
• Approach to resilience: This information is available upon request.
• Outage reporting: The service reports any outages via email alerts and telephone calls.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to the management platform is controlled by dual factor authentication and is only available to a small set of personal.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: KHIPU adhere to ISO policies and procedures. We are certified to ISO9001 (Quality Management), ISO27001 (Information Security Management), ISO14001 (Environmental Management) and ISO45001 (Occupational health and safety). Any potential breach or risk of security or process is highlighted to senior management including the board of directors immediately.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All service configuration changes follow an ITIL-based Change Control Process. Requests must be logged via the KHIPU Supportdesk and submitted by authorised personnel only. Each change is assessed for technical suitability, security risks, and service impact. Findings are clearly communicated to the customer, who makes the final decision to proceed, including consideration of any commercial implications. This process ensures a full audit trail and that all aspects of the change are reviewed before implementation.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: KHIPU uses continuous scanning tools like Tenable Nessus and Qualys to identify vulnerabilities across servers, applications, and networks. Findings are assessed using CVSSv3 and prioritised from Low to Critical. Asset and service owners remediate issues, with critical/high vulnerabilities patched within 14 days of discovery. The process includes identification, classification, remediation, and verification, with reports provided within five business days post-remediation. Threat intelligence is sourced from vendor advisories, industry platforms, and external feeds, ensuring timely updates and compliance with ISO27001 and Cyber Essentials Plus. This proactive, risk-based approach enables rapid response and strong security across all services.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: KHIPU provides 24x7x365 protective monitoring via its Security and Network Operations Centre using Cyber Managed Detection and Response (CMDR). Servers, firewalls, and critical assets are continuously monitored for abnormal behaviour, trend anomalies, and suspicious logs. Potential compromises trigger real-time alerts, followed by immediate triage, severity validation, and escalation to technical teams. Customers are informed through agreed channels. Response times meet strict SLAs: critical within one hour, high within two, and medium/low within four. This proactive approach, combining automated monitoring, early indicators, and structured escalation, ensures rapid detection and resolution while maintaining compliance and service integrity.
• Incident management type: Supplier-defined controls
• Incident management approach: KHIPU’s approach to incident management is ITIL-aligned and prioritises rapid resolution. ; ; Customers log incidents via telephone, email or support portal with required details. Cases are categorised by priority in agreement with the customer:; P1 – Urgent: Critical outages or major incidents requiring immediate attention ; P2 – High: Significant issues affecting functionality, not completely halting operations.; P3 – Medium: Moderate impact, e.g. warnings or non-critical alerts.; P4 – Low: Minor issues, or informational requests with negligible operational impact.; ; Service-affecting incidents are escalated to 2nd/3rd line teams and account/technical managers. Escalation procedures and SLAs are provided during onboarding, ensuring transparency and accountability.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Aruba Central offers a 90-day free trial via HPE GreenLake. It includes licenses for APs, switches, and gateways, plus advanced features like AI insights and security. Sign up through Aruba’s trial page, create a GreenLake account, onboard devices, and explore cloud-based management before committing.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 10%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA
• ISO/IEC 27001 accreditation date: Tuesday 6 May 2025
• What the ISO/IEC 27001 doesn’t cover: Not applicable, all business areas and operational offices are in scope of the certificate.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: LRQA
• ISO 9001 accreditation date: Tuesday 6 May 2025
• What the ISO 9001 doesn’t cover: Not applicable, all business areas and operational offices are in scope of the certificate.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: De598042-4dcc-442e-abff-8c64f3d32edb
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Fa457bce-7b40-4650-a92d-0f1919abfd7a
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.