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AKITA SYSTEMS LIMITED

Akita ISO/IEC 27001 Consultancy and Compliance Support

Akita Systems Ltd provides ISO/IEC 27001 consultancy and compliance support for public sector organisations. We support implementation and maintenance of an ISO 27001-aligned ISMS across cloud and hybrid environments.

Services include gap analysis, scope definition, risk assessment, control selection, policy development, implementation planning, internal audit support, and remediation actions.

Features

  • ISO/IEC 27001 gap analysis and readiness assessment
  • ISMS scope definition and control framework design
  • Information security risk assessment and treatment planning
  • Policy and procedure development aligned to ISO 27001
  • Statement of Applicability creation and maintenance support
  • Internal audit preparation and audit evidence support
  • Remediation planning and corrective action tracking
  • Cloud and hybrid security control alignment
  • Ongoing ISO 27001 compliance advisory support
  • Support through independent certification audits

Benefits

  • Reduces risk of ISO 27001 audit failure
  • Accelerates ISO 27001 implementation and readiness
  • Improves information security governance and accountability
  • Aligns security controls to cloud environments
  • Reduces operational and compliance risk
  • Saves internal resource time and effort
  • Provides clear, structured compliance roadmap
  • Improves audit confidence and evidence quality
  • Supports ongoing compliance, not one-off certification
  • Helps meet public sector security expectations

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@akita.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 6 5 0 4 4 7 6 1 4 4 6 7 2 9

Contact

AKITA SYSTEMS LIMITED Akita
Telephone: 0330 058 8000
Email: info@akita.co.uk

About the service

Service categories

Cloud Support Services

Security Services

  • Security strategy
  • Security risk management
  • Security audit services

Service scope

Service constraints
This service is consultancy-led and delivered primarily remotely during UK business hours. On-site support is available by prior agreement and may incur additional cost. The service supports preparation for ISO/IEC 27001 certification but does not provide certification or act as a UKAS-accredited certification body. Buyers remain responsible for implementing agreed controls within their organisation. Delivery timelines depend on buyer availability, scope complexity, and timely access to required documentation and stakeholders.

User support

Email or online ticketing support
Yes
Support response times
Support requests are handled via email or ticketing during UK business hours, Monday to Friday, 9am to 5pm. Initial response is typically provided within one business day. Response times may be longer outside of business hours and at weekends. Priority handling can be agreed where required as part of the engagement scope.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
No
Web chat support
No
Support levels
Akita provides consultancy-led support aligned to ISO/IEC 27001 delivery. Support is provided through a standard engagement model rather than tiered service desk levels.

Support is delivered by experienced information security consultants. A named consultant acts as the primary point of contact for the duration of the engagement, providing continuity and subject matter expertise. A dedicated technical account manager or cloud support engineer is not assigned, as this service is advisory rather than operational.

Support is included within the agreed engagement scope and priced on a fixed-scope or time-and-materials basis, depending on buyer requirements. There are no additional charges for standard email or ticketing-based support during UK business hours. Enhanced support, expedited response times, or on-site support can be agreed in advance and may incur additional cost.

This model ensures appropriate access to specialist expertise while maintaining clear scope control and predictable pricing.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
Yes

IT operations roles

Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £1,100.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
British Assessment Bureau (UKAS accredited)
ISO/IEC 27001 accreditation date
Friday 18 January 2019
What the ISO/IEC 27001 doesn’t cover
The ISO/IEC 27001 certification does not cover customer-owned systems or infrastructure not managed by Akita Systems Limited, physical security controls at customer premises, end-user devices not under Akita management, or non-IT business activities outside the defined scope of IT support, cloud services, and hosted and recovery services.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
British Assessment Bureau (UKAS accredited)
ISO 9001 accreditation date
Saturday 31 December 2016
What the ISO 9001 doesn’t cover
The ISO 9001:2015 certification does not cover activities outside the defined scope of IT service delivery, including non-IT business operations, customer-owned systems or processes not managed by Akita Systems Limited, services delivered entirely by third parties outside Akita’s quality management system, and physical site operations at customer premises where Akita does not have operational control.
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
56073cca-376a-486b-a991-0f76b99f23b2
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
Cc55b424-1c83-4f89-8550-44e6b24ec430
Other security certifications
No

Social value

Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@akita.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.