eir evo

Managed FortiSase

A managed, cloud-delivered Secure Access Service Edge solution providing secure internet access, Zero Trust Network Access, and cloud application protection for remote and hybrid users. The service combines Fortinet FortiSASE licensing with onboarding, configuration, and ongoing support delivered by eir Business.

Features

• Secure Web Gateway
• Cloud Access Security Broker
• Zero Trust Network Access
• Secure Private Access
• Intrusion prevention and malware protection
• DNS security
• Unified cloud management
• Identity-based access control
• SSL inspection
• Real-time analytics

Benefits

• Consistent security for remote and hybrid users
• Reduced reliance on traditional VPNs
• Simplified cloud security management
• Improved visibility of user and application activity
• Faster, more reliable access to cloud services
• Reduced infrastructure and operational overhead

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jade.johnston@eirevo.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

566832129342270

Contact

Jade Johnston
07983889851
jade.johnston@eirevo.co.uk

About the service

• Service categories:
  • Systems Infrastructure Software
    • Network
      • Network infrastructure software
        • Network application delivery
        • Software-defined networking (SDN)
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The service integrates with Fortinet firewalls and identity platforms to extend secure access controls across remote users, cloud applications, and private services, while also operating as a standalone cloud-delivered security service.
• Cloud deployment model: Public cloud
• Service constraints: Service performance depends on customer internet connectivity and endpoint configuration. Planned maintenance windows may result in brief service interruptions. Some advanced features require specific FortiSASE licence tiers. Endpoint software installation is the customer’s responsibility.
• System requirements:
  • Supported endpoint operating systems
  • FortiClient endpoint software
  • Internet connectivity
  • Identity provider integration

User support

• Email or online ticketing support: Yes
• Support response times: 24×7 coverage with severity-based response targets. Critical incidents receive priority handling with rapid escalation through Fortinet TAC. eir Business provides service coordination, incident management, and vendor escalation on behalf of customers.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• AI chatbot: No
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Fortinet web-based support interfaces are tested against WCAG 2.2 Level AA standards. Testing includes keyboard-only navigation, screen reader compatibility using technologies such as NVDA and VoiceOver, and verification of colour contrast and focus indicators. Accessibility conformance is supported by documented internal testing and vendor accessibility conformance statements available on request.
• Onsite support: Yes, at extra cost
• Support levels: FortiSASE support is delivered through Fortinet’s global Technical Assistance Center, providing 24×7 coverage with severity-based SLAs. Support requests are accepted via portal and phone and assigned to appropriately skilled engineers. eir Business provides managed service oversight, escalation handling, and coordination with Fortinet TAC, as well as on-site engineering support where required.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Eir Business follows a structured onboarding approach to help customers adopt the FortiSASE service efficiently and securely.; ; Onboarding begins with a discovery and design session to understand users, applications, security requirements, and identity integrations. Based on this, eir Business configures FortiSASE policies, access controls, and security profiles in line with agreed service design.; ; Deployment includes configuration of secure internet access, Zero Trust Network Access, and endpoint connectivity. Testing and validation are carried out to confirm policy enforcement, traffic routing, and user experience.; ; Users and administrators are supported with access to vendor documentation, online knowledge resources, and configuration guidance. Where required, eir Business provides remote onboarding workshops and administrator walkthroughs to support operational readiness.; ; Once live, the service transitions into steady-state operations with support enabled through the service desk and agreed escalation paths. Optional professional services, additional training sessions, and optimisation reviews are available to support more complex environments or phased rollouts.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• Documentation accessibility standard: WCAG 2.2 AA
• End-of-contract data extraction: Customers can export logs, reports, and configuration data via the management portal. At contract end, access is revoked and services are deactivated in line with retention policies.
• End-of-contract process: At the end of the contract term, FortiSASE licences provided under the service will expire or be deactivated unless a renewal is agreed. Secure access, policy enforcement, and cloud security services will cease following contract termination.; ; As part of the standard service, customers can export configuration data, audit logs, and reports using the FortiSASE management console prior to service termination. Administrative access is withdrawn once the service is decommissioned.; ; eir Business will support a structured offboarding process, including confirmation of service cessation and guidance on data extraction where required. Customer data is not retained beyond agreed retention periods and is handled in accordance with Fortinet data handling and security policies.; ; The contract price includes standard service termination activities and licence deactivation. Any additional assistance—such as extended data retention, migration support to an alternative platform, or bespoke exit documentation—may be provided at additional cost and subject to separate agreement.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Mobile clients support the same security enforcement model as desktop endpoints, with differences relating to device posture checks, tunnel behaviour, and user experience optimised for mobile operating systems.
• Service interface: Yes
• Description of service interface: FortiSASE is managed through a web-based central management portal providing policy configuration, monitoring, reporting, and analytics.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Interfaces are tested against WCAG 2.2 Level AA standards. Testing includes keyboard-only navigation, screen reader compatibility using technologies such as NVDA and VoiceOver, and verification of colour contrast and focus indicators. Accessibility conformance is supported by documented internal testing and vendor accessibility conformance statements available on request.
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: APIs support policy configuration, user provisioning, reporting, analytics integration, and monitoring. APIs enable automation and integration with third-party platforms, subject to role-based access controls.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
  • Other
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: The service is delivered using a cloud-native, multi-tenant architecture with logical tenant isolation. Capacity is dynamically scaled across Fortinet’s global infrastructure to meet demand, using load balancing and automated resource allocation to maintain performance. Traffic prioritisation and policy enforcement are applied per customer, ensuring that one organisation’s usage does not impact another. Continuous monitoring is used to proactively manage capacity and maintain consistent service performance.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides usage and security metrics including user and device activity, application usage, network traffic volumes, bandwidth consumption, threat detections, policy enforcement actions, and service availability. Metrics support operational monitoring, security oversight, and compliance reporting, enabling customers to understand how the service is used and how effectively security controls are applied across users, sites, and cloud applications.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Supplier type

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: FortiNet

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Physical access control, complying with CSA CCM v4.0
• Data sanitisation process: Yes
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export service data through the FortiSASE management console. Available exports include security logs, audit records, policy configurations, and usage reports. Data can be downloaded directly or retrieved via supported APIs for integration with external reporting, SIEM, or compliance tools. Export formats typically include CSV, JSON, and PDF, depending on data type. Data exports are user-initiated and controlled through role-based access permissions to ensure security and compliance.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The FortiSASE service is delivered using a globally distributed, cloud-native platform designed for high availability and resilience. Fortinet targets 99.99% service availability, measured on a monthly basis, excluding scheduled maintenance and agreed exclusions.
• Approach to resilience: The service operates across multiple geographically diverse points of presence, with built-in redundancy, automatic failover, and continuous health monitoring to minimise the impact of component or site failures.; ; If the service fails to meet the stated availability target, customers may be eligible for service credits in line with the Fortinet Service Level Agreement. Service credits are applied against future service charges and represent the customer’s sole and exclusive remedy for availability breaches.; ; Full details of availability commitments, measurement methodology, exclusions, and service credit calculations are documented within the Fortinet SLA and made available to customers upon request.
• Outage reporting: Service availability and outages are reported through multiple channels to ensure transparency and timely communication.; ; Fortinet provides a public service status dashboard that displays real-time and historical service health information across the FortiSASE platform and global points of presence.; ; During service incidents, automated notifications are issued to registered contacts via email. Customers can also view incident status, updates, and post-incident summaries through the Fortinet support portal.; ; eir Business supplements vendor notifications with direct customer communications for managed customers, including incident updates, impact assessments, and escalation coordination where required.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted using role-based access control (RBAC), least-privilege principles, and strong authentication. Administrative access is protected by multi-factor authentication and limited to authorised users and approved IP ranges where applicable. Support portals require authenticated user accounts, with permissions aligned to job role and customer tenancy. All access is logged and monitored for audit purposes. Privileged access is reviewed regularly, and access is revoked promptly when roles change or personnel leave the organisation.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Eir Business and Fortinet operate a formal information security management framework aligned to recognised international standards, including ISO/IEC 27001, supported by documented policies covering risk management, access control, incident management, change control, data protection, and supplier assurance.; ; Security governance is overseen by senior leadership with defined accountability for information security. Policies are approved at management level and reviewed regularly to reflect changes in risk, regulation, and technology.; ; Operational compliance is enforced through role-based access controls, segregation of duties, secure configuration standards, and continuous monitoring of systems and user activity. Security controls are embedded into service delivery processes, including onboarding, change management, vulnerability management, and incident response.; ; Adherence to policies is validated through internal audits, third-party assurance activities, and vendor certification programmes. Any security incidents or non-conformances are logged, investigated, and remediated in line with documented incident management and escalation procedures.; ; Customers are supported through transparent reporting, audit evidence on request, and clear communication channels for security-related issues.

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Eir Business follows formal configuration and change management processes aligned to ITIL and ISO-aligned security practices. Service components, configurations, and policies are version-controlled and tracked throughout their lifecycle using secure management platforms and change records.; ; All changes are assessed for operational and security impact prior to implementation, including risk, access control, and service availability considerations. Changes are authorised through defined approval processes and scheduled to minimise customer impact.; ; Security-relevant changes are reviewed by qualified engineers, validated in line with vendor best practice, and logged for audit purposes. Emergency changes follow expedited but controlled procedures with post-implementation review.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Eir Business operates a structured vulnerability management process aligned to ISO-aligned security practices and vendor best practice. Potential threats are identified through continuous monitoring, vendor security advisories, threat intelligence feeds, and periodic security reviews.; ; Vulnerabilities are assessed based on severity, exploitability, and potential service impact. Critical and high-risk vulnerabilities are prioritised for remediation.; ; Security patches and updates are deployed in accordance with vendor guidance and change management controls, with urgent fixes implemented as soon as practicable and routine updates applied through scheduled maintenance. Intelligence sources include Fortinet security advisories, CVE disclosures, and trusted industry threat intelligence providers.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Eir Business provides continuous protective monitoring using FortiSASE security analytics, logs, and alerts across network, user, and application activity. Potential compromises are identified through real-time inspection, behavioural analysis, threat signatures, and anomaly detection.; ; When a potential compromise is detected, alerts are automatically generated and investigated by security engineers. Response actions may include traffic blocking, policy enforcement, access restriction, and escalation in line with incident severity.; ; Critical security incidents are responded to immediately, with rapid containment actions initiated and customers notified in accordance with agreed service levels. All incidents are logged, tracked, and reviewed to support continual improvement.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Post-quantum cryptography secure: Yes
• Incident management approach: Eir Business follows ITIL-aligned incident management processes with predefined workflows for common events such as security alerts, connectivity issues, and service degradation. Incidents can be reported by users via the service desk portal, email, or telephone, and are logged, prioritised, and tracked through their lifecycle.; ; Incidents are triaged by support engineers and escalated according to severity and impact, with defined response and resolution targets. ; ; Customers receive regular status updates and, where required, formal incident reports including root cause analysis, remediation actions, and preventative recommendations following incident closure.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 15%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 25%
• Over £5,000,001: 30%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: C7269750-0ade-4566-bd4a-fcfdd5601387
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 0d646a6f-63ef-4fa5-903a-c596c13fe63c
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Plans for positive actions with community groups.
  • Measures for making facilities used in the delivery of the contract available for community groups, education or training
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jade.johnston@eirevo.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.