INTELOGY LIMITED
Microsoft 365 Records Management & Retention
At the heart of records management in Microsoft 365, Intelogy's team define and deliver best practice retention solutions.
Using the latest Microsoft Purview Records Management capabilities, and site provisioning for consistent workspaces, our compliance solutions apply contextual classification, reducing staff effort. Perfect for supporting your GDPR, FOI and DPA adherence.
Features
- Scaled around your compliance needs: BS10025; ISO15489; Moreq 2010
- In place, immutable records management within SharePoint Online and M365
- Automated site and team request, approval and creation processes
- Legal Holds, Advanced e-Discovery case configuration in Office 365
- File plan and retention schedule definition and integration services
- Centralised, managed taxonomy definition, full information life cycle management
- Advanced navigation, delivering flexible information architecture and structure
- Migrate from anywhere: file shares, 2007, 2010, 2013 and 2016
- ECM 2.0 reporting services on usage, compliance and auditing
- Full skills-transfer, collateral production and training services
Benefits
- Cost effective knowledge management, without expensive third-party toolsets
- User adoption and engagement, from User Experience (UX) professionals
- Prevent leakage and secure content via Data Loss Prevention (DLP)
- Reduced ongoing effort to support and govern your EDRM/CMS
- Automated contextual labelling: minimise impact on staff without compromising compliance
- Robust permissions model, with secured external sharing
- Microsoft Content Services preferred partner - aligned with M365 roadmap
- Comply with: General Data Protection Regulation, and Data Protection Act
- Tailored blend of O365 services: Groups, Teams, OneDrive and SharePoint
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
5 7 7 3 9 0 3 0 8 3 9 2 7 9 5
Contact
INTELOGY LIMITED
Andrew Tomlins
Telephone: 02037473506
Email: info@intelogy.co.uk
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data/information structure design
Service scope
- Service constraints
- UK Office Hours 09:00-17:00 Remotely delivered.
User support
- Email or online ticketing support
- Yes
- Support response times
- Intelogy run a UK based Service Desk from our specialist Managed Services practice. ITIL standard priority ratings are used with corresponding SLAs for Response/Resolution times, which are dependant on the offering chosen. These vary from 2 hrs Response/1 day Resolution to 10 hrs Response/5 day Resolution.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- --We can provide remote 1st, 2nd, and/or 3rd level support for Office 365 users post-deployment. --All services are delivered by a full-time team of cloud support engineers, managed by our Service Delivery Manager. --This is complemented by Practice Specialists from the Technical Delivery team. The UK based IT helpdesk provides support to customers 9:00-17:00, Monday to Friday via phone, email, and our website. Extended cover is available 8.00-18.00; and out of hours by arrangement. --The majority of queries and issues we receive can be resolved remotely by our Service Desk, ensuring a fast, efficient response.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior data architect | £1,450.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,300.00 | £875.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £700.00 | |
| Senior data engineer | £950.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £850.00 | |
| Senior delivery manager | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,250.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £750.00 | |
| Senior developer | £1,000.00 | £850.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 94fe1d5d-42c6-4fd1-9e8a-4354344ecdb4
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 2ea592d2-831b-45df-8786-117854e250a0
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@intelogy.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.