BARRIER NETWORKS LIMITED

Barrier Networks Privacy, Security, and Third-party risk management (OneTrust)

This modular offering gives customers the visibility, automation and record keeping they need for the laws and frameworks that matter most to their compliance program

Features

• Benchmark your organisations GDPR program, identify gaps, with suggested remediation
• Track DPIA’s across your organisation with subtask allocation across teams
• Generate Reports and Dashboards to prove compliance
• Keep your IAR evergreen, identify data flows across your organisation
• Cookie Consent & Website Scanning with reports to meet regulations
• Respond and track DSAR’s/FOI’s/ EIR within Regulatory timeframes
• Build an Incident & Breach Management Plan
• Measure safety of your Third Parties and Vendors
• Monitor digital properties while measuring/reporting on your risk portfolio
• Build your ethics and compliance program

Benefits

• Demonstrate Compliance & Accountability with built-in template and customisable reports.
• Operationalize your Privacy Program GDPR,CCPA & all Privacy Laws
• Generate a Processing Register for Article 30
• Dynamic linkage across modules ensures de-duplication of work
• Reduce single point of failure by tasks allocation across teams
• Review and Remediate Vendor Risks
• Prepare an Incident Notification Workflow
• Add transparency and choice for your customers
• Simplify Data Discovery and classification across your organisation
• Save time and increase accuracy whilst automating compliance

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

602100606529520

Contact

Iain Slater
0141 356 0101
sales@barriernetworks.com

About the service

• Service categories:
  • Systems Infrastructure Software
    • Security
      • Identity and access management
        • Access
      • Security analytics
        • Security analytics
      • Data security
        • Information protection
        • Digital trust
      • Governance, risk and compliance
        • Governance, risk and compliance
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: None
• System requirements: Web Browser

User support

• Email or online ticketing support: Yes
• Support response times: Defined by the chosen support plan by the client
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Onsite support: Yes
• Support levels: 9 to 5 (UK time), 7 days a week
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Implementation and training services are provided, these can be onsite or delivered remotely. All customers have access to the online support portal.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: On-line support portal
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: On-line support portal
• End-of-contract data extraction: In the event of contract termination, a copy of customer data is provided to the customer and all remaining data on OneTrust systems is deleted within thirty days of contract termination; Microsoft Azure follows NIST 800-88 data destruction policies.
• End-of-contract process: In the event of contract termination, a copy of customer data is provided to the customer and all remaining data on OneTrust systems is deleted within thirty days of contract termination; Microsoft Azure follows NIST 800-88 data destruction policies.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Not all functionality available in mobile vs desktop
• Service interface: Yes
• Description of service interface: GUI of the app available through internet browser
• Accessibility standards: None or don’t know
• Description of accessibility: GUI of the app available through internet browser
• Accessibility testing: Testing conducted internally
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: OneTrust has the largest network of deep, pre-defined system integrations through our API connectivity abilities. This includes a catalogue of pre-integrated applications that make it easy to integrate privacy into your existing application workflows across your organization. We offer the industry’s broadest and deepest set of integrations and are continuously adding new ones to our library. The OneTrust platform provides a powerful but flexible way to connect to your applications through APIs, SDKs, data feeds, system integration, and more. Out of the box integration capabilities include JIRA, ServiceNow, Zendesk, Slack, email, Tableau, Google Suite, and popular tag managers such as Tealium, Google Tag Manager, Adobe Launch, and much more. Please see our website for additional details.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Through API

Scaling

• Independence of resources: Dedicated tenant; The VM's do not use resource pools; they use individual guaranteed CPU/memory cycles.

Analytics

• Service usage metrics: Yes
• Metrics types: All support levels include Software Updates, remote support, unlimited support requests, and support requests and responses via telephone (onetrust.com/company/contact) or web (my.onetrust.com). Scheduled maintenance takes place between the hours of 10PM – 2AM local time based upon the location of the data centre and users will receive notification of scheduled maintenance 24 hours in advance via the support portal (provided such user has opted to receive notices from the support centre). See further information in our Support Level Document
• Reporting types:
  • Real-time dashboards
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: OneTrust

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Data portability is defined in our terms and conditions
• Data export formats:
  • CSV
  • Other
• Other data export formats: Via API
• Data import formats:
  • CSV
  • Other
• Other data import formats: Via API

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: OneTrust guarantees a high availability of our solution through our SLA of 99.95% during any given calendar month. If the client wants to attach the SLA to their contract with OneTrust, you can purchase Enterprise level Support and Licensing.
• Approach to resilience: Backups are stored at secondary Azure data centre, more details available on request.
• Outage reporting: Through our online support portal

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Strict access control policy
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: SOC 2 Type2
• Information security policies and processes: OneTrust manages our security program according to the ISO 27001 framework, and reviews and responds to data protection and privacy requirements under that management structure to ensure compliance with relevant requirements.

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Defined in our SOC 2 Type II report, available on request
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Defined in our SOC 2 Type II report, available on request
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Defined in our SOC 2 Type II report, available on request
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Post-quantum cryptography secure: No
• Incident management approach: Defined in our SOC 2 Type II report, available on request

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Trial versions can be provided

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Wednesday 7 June 2023
• What the ISO/IEC 27001 doesn’t cover: Our certificate uses Statement of Applicability Version 1.3 (29 April 2025) but does not include exclusions or controls not covered.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: British Assessment Bureau
• ISO 9001 accreditation date: Sunday 2 June 2024
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Cbaed41f-aa61-4059-8968-3775daaa83a4
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: Ff1c64fb-7750-4095-8fbb-45aadf87260c
• Other security certifications: Yes
• Any other security certifications:
  • CREST – SOC (Security Operations Centre)
  • CREST – Penetration Testing
  • NCSC - Assured provider of Cyber Incident Exercising
  • NCSC - Assured Cyber Incident Response (CIR) Standard Level

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.