7DXPERTS UK LTD

Data, Agentic AI and Operational Platforms

Data, AI and Modern Operational DB Platform as a Service enables organisations to exploit data through a seamless cloud experience from edge to cloud. It realises value, strengthens governance and security, supports agile response to challenges, and accelerates analytics and innovation. For Housing, Care, Health, Police, Education and Authorities

Features

• Cloud-native data ingestion from edge to cloud, batch and streaming.
• Real-time analytics and reporting with scalable compute and low latency.
• AI/ML model development, deployment and monitoring with governed pipelines.
• Modern operational DB services for transactional workloads and rapid applications.
• Secure remote access with SSO, RBAC, MFA, and conditional policies
• Encryption in transit and at rest, customer-managed keys supported.
• Automated data governance, cataloguing, lineage and policy-based controls.
• API-driven integration with existing systems, ETL/ELT and connectors.
• High availability, backup and disaster recovery aligned to RPO/RTO needs.
• Centralised monitoring, alerting, audit logging and incident response workflows.

Benefits

• Unify data sources to create a single trusted data view.
• Automate ingestion and transformation to reduce manual data preparation effort.
• Enable secure self-service analytics so users answer questions faster.
• Scale compute on demand to accelerate workloads without infrastructure delays.
• Deploy AI models rapidly to improve decisions and operational outcomes.
• Monitor data quality continuously to prevent issues before impacting services.
• Share governed datasets safely across teams and partners with controls.
• Reduce operational overhead using managed services and automated maintenance.
• Respond faster to incidents using centralised logging, alerts and dashboards.
• Optimise costs proactively through usage insights and workload tuning tools.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at osman.ali@7dxperts.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

616659942074121

Contact

Osman Ali
07977938821
osman.ali@7dxperts.com

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Database management systems

  • Relational Database Management Systems
  • Low-Code Database Management Systems
  • Document-Oriented Database Systems
  • Graph Database Management Systems
  • In-Memory Shared Data Managers
  • Data Lake Management Systems

  Database administration and development

  • Database Administration
  • Database Replication
  • Data Modelling
  • Database Development and Optimization

  Data integration and intelligence

  • Data Ingestion and Transformation Software
  • Dynamic Data Movement Software
  • Data Quality Software
  • Data Access Infrastructure Software
  • Composite Data Framework Software
  • Master Data Intelligence Software
  • Metadata Management Software
  • Data Archiving and Information LifD-Cycle Management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Service constraints depend on the chosen hyperscaler/platform and tenant configuration. Buyers should expect planned maintenance windows and periodic service updates, which may cause brief performance impacts. Some features are region-dependent and subject to data residency requirements. Connectivity relies on customer network configuration (e.g., VPN/Private Link) and supported browsers/APIs. Service limits (quotas, throughput, storage, API rate limits) apply and can vary by edition. Support for third-party connectors and legacy data formats may require additional configuration. Customer is responsible for identity integration, data classification, and appropriate access policies.
• System requirements:
  • Supported modern browser: Chrome, Edge, Firefox, or Safari.
  • Customer cloud tenant and subscription with admin access.
  • Outbound HTTPS access to platform endpoints through firewalls.
  • SSO identity provider configured, e.g., Entra ID or IAM.
  • Supported client OS: Windows, macOS, or Linux workstation.
  • TLS 1.2+ required for API and web connections.
  • Private connectivity needs VPN or private link configured.
  • Runtime support for integrations: Python, Java, .NET, Node.js.
  • Role permissions to create workspaces, policies, and service accounts.
  • Endpoint security maintained on user devices to organisational standards.

User support

• Email or online ticketing support: Yes
• Support response times: Support is provided via online ticketing portals and email, depending on platform. Initial response targets vary by support plan and severity: business-hours coverage for lower-severity queries, with 24/7 ‘follow-the-sun’ coverage for highest-severity incidents under enhanced/premier/enterprise plans. At weekends and public holidays, critical incidents remain covered 24/7, while non-critical cases are handled in published business hours or next business day.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We provide tiered support aligned to platform offerings:; ; • Standard: business-hours support via email/online ticketing for service queries and incidents.; • Enhanced: extended hours, faster response targets and priority handling for production services.; • Premium/Enterprise: 24/7 support for critical incidents, accelerated SLAs, proactive guidance and escalation management.; ; Costs: Support is priced as a subscription add-on and varies by vendor/platform, edition, and spend (often a percentage of monthly/annual consumption or a per-tenant plan). Exact pricing is confirmed at order and depends on the selected support tier.; ; Technical account management: Premium/Enterprise tiers may include (or offer as an add-on) a named Technical Account Manager / Customer Success Manager and access to cloud support engineers for architecture, optimisation, and incident escalation. Standard tiers typically provide pooled support without a named TAM.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We support users to start using the service through structured onboarding and enablement. This includes an implementation kick-off, requirements and access review, tenant/workspace setup, identity and network integration guidance, and baseline security and governance configuration. Users receive online documentation, platform knowledge base materials and getting-started guides, plus role-based walkthroughs for administrators, data engineers, analysts and data scientists. We provide remote training sessions and workshops covering core concepts, operating model, best practice patterns, and how to use key capabilities (ingestion, pipelines, analytics, AI/ML, monitoring and cost controls). Optional services can include instructor-led training, onsite sessions where required, migration discovery, and creation of reusable templates (for example IaC, policy sets and reference architectures). We can also provide a starter landing zone, sample pipelines and dashboards, and a sandbox environment to accelerate early adoption. During hypercare we run Q&A clinics, office hours and guided handover to steady-state support, with runbooks and service operating procedures agreed with buyer teams. We offer adoption planning, skills assessments and tailored learning paths, plus recordings and job aids for repeatable onboarding. Where required, we support integration testing, data migration rehearsals, and security sign-off workshops, and establish a user community channel for FAQs and continuous improvement.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Users can extract their data at contract end using standard platform export capabilities. Data stored in object storage or managed tables can be exported in open formats (for example Parquet, Delta, ORC, Avro, CSV/JSON) to a customer-controlled storage account or alternative cloud environment. Where applicable, users can use APIs, CLI tools and bulk export jobs to copy datasets, metadata and logs, and to generate snapshots/backups for handover. Governance metadata (catalogues, schemas, permissions, lineage and audit logs) can be exported where supported by the chosen platform and edition. Extraction is performed by the buyer’s tenant administrators and data owners, using agreed runbooks and access controls. Any constraints are those of the underlying platform, such as export quotas, egress charges, retention periods, and region/data residency settings. On request, we can provide offboarding support to plan, validate and evidence successful extraction and secure deletion.
• End-of-contract process: At contract end, we follow an agreed offboarding plan to ensure service continuity, data extraction and closure. Included in the contract price: service administration, standard support during the notice period, access to documentation/runbooks, and reasonable assistance to schedule offboarding activities (for example confirming timelines, access controls, and export approach). Users retain access until the contract end date to export data, configurations and metadata using standard platform tools (API/CLI/UI) to buyer-controlled storage or a nominated destination. We then support account closure, disable access, and confirm termination steps, including deletion requests where supported by the underlying platform and buyer policy.; ; Additional costs may apply for: enhanced/off-hours support during offboarding, complex migrations or large-scale exports, bespoke reports or evidence packs, extended access beyond the end date, professional services for re-architecture or re-platforming, and any cloud provider charges such as data egress, storage of snapshots/backups, or increased compute used to perform exports. Where a vendor/platform requires specific termination actions or notice periods, these are managed in line with the applicable subscription terms.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Only Business Intelligence features are available through mobile app
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: The service provides APIs (typically REST and vendor SDKs) to automate provisioning, configuration and operations. Users can set up core components through API-driven workflows, for example creating workspaces/projects, storage and compute resources, service identities, network connectivity, and baseline security policies. Users can make changes through the API such as managing users/roles, rotating keys/secrets, updating configurations, scaling resources, deploying data pipelines/jobs, registering and serving models, and retrieving logs/metrics for monitoring and audit. Limitations apply: API actions are governed by role-based access controls and tenant administration rights; some changes require elevated privileges, manual approval, or are restricted by vendor edition/feature entitlements. Quotas, rate limits and regional availability constraints apply, and certain managed operations (for example underlying patching or platform maintenance) cannot be controlled by customers. APIs cannot be used to bypass compliance controls, data residency settings, or security guardrails configured for the tenant.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Buyers can customise the service configuration within their tenant. Customisable elements typically include workspace/project structure, data storage locations, network connectivity (public endpoints, private link/VPN), identity and access controls (SSO, roles, policies), encryption and key management options, governance settings (catalogue, classifications, retention, masking), monitoring/alerting integrations, and deployment of data pipelines, analytics assets and AI/ML models. Users customise through administrative consoles and automation interfaces (APIs/IaC such as Terraform/ARM/CloudFormation), using approved templates and guardrails. Customisation is performed by buyer administrators (platform admins, security admins and data owners) with appropriate permissions; end users can customise within delegated roles (for example creating jobs, notebooks, dashboards or models) subject to policy. Limits apply based on vendor edition, quotas and region availability, and customers cannot customise underlying managed infrastructure, patching schedules or core platform controls.

Scaling

• Independence of resources: We protect users from “noisy neighbour” impact through tenant isolation and resource controls. Workloads run within logically separated workspaces/accounts, with role-based access and separate storage boundaries. Compute is elastically scaled and governed by quotas, concurrency limits and rate limits to prevent any single workload consuming disproportionate capacity. Platform services use load balancing, multi-zone resiliency and autoscaling to maintain performance. Customers can further isolate critical workloads using dedicated capacity/reserved instances, private networking and workload-specific policies, where supported by the chosen platform.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide service usage metrics via platform dashboards and APIs, typically including user activity, authentication events, job/pipeline runs, query performance, compute utilisation, storage consumption, data ingress/egress, model training/serving activity (where applicable), and cost/chargeback reporting by workspace/project/team. Operational metrics commonly include availability indicators, error rates, latency, throughput, and audit logs for governance and compliance. Metrics can be exported to monitoring tools/SIEM and used to configure alerts and thresholds.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Databricks, Snowflake, AWS, Azure & Fabric

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Users export their data using standard platform export and bulk copy capabilities. Data can be extracted via UI, API, CLI or automated jobs to buyer-controlled storage or a nominated destination. Supported approaches include exporting tables/files in open formats (for example Iceberg, Parquet, Delta, ORC, Avro, CSV/JSON), creating snapshots/backups, and using connectors to move data to alternative platforms. Administrators control access and approve exports. Constraints may include quotas, rate limits, retention settings, region/data residency controls, and cloud egress charges.
• Data export formats: CSV
• Data import formats:
  • CSV
  • Other
• Other data import formats: Vendor specific

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We align availability commitments to the underlying platform SLA, typically 99.9%–99.99% monthly uptime, measured as Monthly Uptime Percentage. If availability falls below the SLA in a billing month, customers may claim service credits (a percentage of the monthly charges for the affected service/region), applied to future invoices rather than cash refunds. Credits and thresholds vary by vendor, service tier and deployment model, and exclude agreed maintenance and force majeure. Claims are raised via support within the vendor’s published claim window, with evidence of impact and timestamps.
• Approach to resilience: The service is designed for resilience using cloud-native redundancy, fault isolation and automated recovery. Platform components are deployed across multiple availability zones within a region, with load balancing, health checks and autoscaling to maintain performance during component failure or demand spikes. Data is protected through replication, regular backups/snapshots and tested restore procedures. Customers can implement disaster recovery using multi-region architectures, standby environments and automated failover patterns, aligned to required RPO/RTO. We provide centralised monitoring, alerting and incident response processes, with controlled change and maintenance management. The underlying hyperscaler datacentre setup provides resilient facilities (redundant power, cooling, network connectivity and physical security) and geographically separated zones to reduce correlated risks. More detailed datacentre and architectural resilience information is available on request.
• Outage reporting: Outages are reported through platform status communications, typically including a public status dashboard showing current incidents and historical availability, and incident updates from the vendor. Where supported, users can subscribe to email alerts (and/or RSS/webhook-style notifications) for specific services and regions. Operational status and incident information may also be available via APIs or service health endpoints for integration into monitoring tools and ITSM workflows. We additionally communicate relevant incidents to buyers via support channels, providing impact summaries, mitigation steps, and post-incident reports where issued by the underlying platform.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management consoles and support portals is restricted using role-based access control and least-privilege permissions. Users authenticate via SSO with MFA and conditional access; administrator actions require elevated roles and, where available, just-in-time/privileged access workflows. Network controls such as IP allowlists, private connectivity and session timeouts reduce exposure. Support access to customer environments is time-bound, approved by the buyer, and scoped to specific tasks. All access and changes are logged, audited and monitored, with segregation of duties and periodic access reviews.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We follow the information security policies and processes published by the underlying platform providers through their Trust/Security Centres, including formal security programmes with defined security roles, responsibilities and accountabilities, supported by documented policies, procedures and control objectives. Controls typically cover access management (RBAC/SSO), network security policies, encryption, logging and audit, vulnerability management and continuous risk monitoring, secure change management, and incident detection/response. Independent assurance is provided through third-party audits and compliance attestations (for example ISO certifications and SOC reports) and supporting due-diligence packs. Policy adherence is enforced through automated technical controls, monitoring and audit trails, and periodic review and testing (including penetration testing), with issues tracked to remediation.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Components are uniquely identified and tracked in an asset register/CMDB, with configurations held in version control and Infrastructure as Code. Changes follow a documented workflow: request, classification, impact/risk assessment, approval, implementation, verification and closure. Security impact is assessed against confidentiality, integrity and availability, including dependency review, threat considerations and data protection requirements. Changes are tested in non-production, peer-reviewed, and deployed with segregation of duties. Emergency changes use expedited approval and are retrospectively reviewed. All changes are logged, auditable, and include rollback plans.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We assess threats through continuous risk monitoring, automated vulnerability scanning, configuration compliance checks and periodic penetration testing, prioritising by severity, exploitability and business impact. Patches are deployed using controlled change management; critical security fixes are prioritised and applied as soon as practicable, with accelerated deployment for actively exploited issues, and standard updates applied routinely within defined maintenance windows. Threat intelligence sources include vendor security advisories, CVE/NVD feeds, CERT guidance, cloud provider bulletins, and security monitoring/SIEM alerts. Remediation is tracked to closure with evidence and audit logs.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We use continuous logging and monitoring to identify potential compromise, including authentication anomalies, privilege changes, suspicious API activity, data exfiltration indicators, and malware/ransomware signals. Alerts are correlated in monitoring/SIEM tools and triaged against baselines and threat intelligence. On detection, we follow an incident runbook: contain (isolate accounts/workloads), investigate (logs, timelines), eradicate (patch/credential rotation), and recover (restore, validate). Response times are severity-based: critical incidents are engaged immediately under 24/7 cover, with rapid escalation to platform security teams; lower-severity events are handled in business hours.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Documented incident management process with pre-defined runbooks for common events (for example service outage, security incident, data access anomaly and failed deployments). Users report incidents via online ticketing and email, with escalation paths for critical issues. Incidents are triaged by severity, assigned an owner, and managed through containment, remediation, recovery and post-incident review. We provide status updates during resolution and issue an incident report where required, typically including timeline, impact, root cause (where available), corrective actions and prevention measures, aligned to the underlying platform’s incident communications.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Free options are limited trials or tiers with capped credits/capacity to explore core data, analytics and AI features. They usually exclude production SLAs, premium support, advanced governance, higher quotas and some connectors. Trials are time-bound (often 14–60 days); cloud free tiers may last up to 12 months for new accounts.
• Link to free trial: Contact us

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 4%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ISO Accelerator
• ISO/IEC 27001 accreditation date: Tuesday 18 November 2025
• What the ISO/IEC 27001 doesn’t cover: The certification covers provision of data and insight consulting services including the development of products
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: ISO Accelerator
• ISO 9001 accreditation date: Tuesday 18 November 2025
• What the ISO 9001 doesn’t cover: The certification covers provision of data and insight consulting services including the development of products
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Cd2d3314-ff87-4136-bde6-349d9f0cb7e5
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 261c2b24-c5d5-4057-aa2d-34d664d8d247
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at osman.ali@7dxperts.com. Tell them what format you need. It will help if you say what assistive technology you use.