CORTI AI UK LIMITED

Corti API

The Corti AI Platform is a cloud-based healthcare AI service providing APIs for speech-to-text, text generation, medical coding, contextual search, and agent-based workflow automation. It supports real-time and asynchronous processing, enabling healthcare systems to automate documentation and clinical workflows securely at scale without managing infrastructure.

Features

• Speech to Text API powering accurate clinical voice workflows.
• Text Generation API creating tailored clinical documentation from inputs.
• Medical coding API translating clinical data into standardized codes.
• Contextual search improving relevancy using intent and medical context.
• Evaluation and alignment tools to monitor quality and outcomes.
• Agentic Framework orchestrating advanced AI workflows and automation.
• Real-time streaming for live transcript and fact extraction.
• Upload and process recorded audio for asynchronous transcription.
• Embeddable SDKs and components to integrate Corti AI easily.

Benefits

• Reduce clinical documentation time through automated speech-to-text workflows
• Generate high-quality clinical documentation without manual note writing
• Accelerate coding workflows using automated medical coding capabilities
• Improve information retrieval using context-aware clinical search
• Monitor and improve AI output quality across deployments
• Automate complex healthcare workflows using agent-based AI orchestration
• Enable real-time clinical insights during live patient interactions
• Process large volumes of audio recordings efficiently at scale
• Integrate healthcare AI rapidly into existing systems and applications

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at finance@corti.ai. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

666409573406215

Contact

Finance Department
07486047413
finance@corti.ai

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  • Search and knowledge discovery

  AI software services

  • Conversational AI Software Services
  • Generative AI Software Services
  • Document AI Software Services
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: The Corti AI Platform integrates with existing healthcare systems such as electronic health records and clinical documentation software, extending them with AI-powered transcription, summarisation, document generation, and workflow automation, while also being usable independently through its APIs.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Planned maintenance is performed periodically to deliver updates and improvements, with minimal service disruption. Some advanced features may depend on supported platforms, integrations, or regional regulatory requirements.
• System requirements:
  • Stable internet connection for real-time audio processing
  • Supported modern web browser or API client environment
  • Microphone-enabled device for capturing live audio input
  • Supported audio formats for uploading recorded files
  • OAuth-capable system for secure authentication and authorisation
  • Secure network access supporting HTTPS and TLS 1.2+
  • Supported operating system with current security updates

User support

• Email or online ticketing support: Yes
• Support response times: Corti provides 24/7 support, meaning users can submit questions at any time, including weekends. Response times are prioritised based on issue severity rather than day of the week. Critical issues are responded to immediately and escalated to on-call engineering teams, while non-critical questions are handled by the support team according to priority. There is no reduction in availability at weekends, although response speed for non-urgent queries may vary depending on severity and workload.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: System is live
• Onsite support: Yes, at extra cost
• Support levels: Corti is committed to delivering a reliable, high-availability service that supports uninterrupted clinical documentation. Our Service Level Agreement guarantees a minimum of **99% uptime**, aligning with industry standards for medical AI solutions and ensuring minimal disruption to clinical workflows.; ; Corti operates a **24/7 support model**, allowing users and administrators to access assistance at any time. Support is available through multiple channels, including in-application messaging, live chat via the Corti Help Center, and email support. This multi-channel approach ensures timely and accessible assistance whenever needed.; ; Issues are managed through a **structured, tiered ticket resolution process**. Most incidents are resolved quickly by dedicated support agents at first line. Critical issues, including system-wide outages or major functional impairments, are immediately escalated to on-call engineering teams to ensure rapid resolution.; ; To maintain service reliability, Corti uses **proactive system monitoring** powered by Datadog. This enables real-time performance monitoring, automated alerts, rapid root-cause analysis, and immediate escalation of critical incidents to technical teams.; ; Together, Corti’s uptime guarantee, continuous monitoring, and round-the-clock support demonstrate a strong commitment to dependable, high-quality service for healthcare professionals.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Corti supports users in onboarding and starting with the platform through comprehensive, self-serve documentation and developer resources. The **official API documentation** provides step-by-step guides, authentication instructions, endpoint references, and code examples to help users begin integrating the Corti AI Platform into applications: [https://docs.corti.ai/get_started/welcome](https://docs.corti.ai/get_started/welcome). Developers can follow these guides to set up OAuth authentication, obtain credentials, and make initial API calls securely.; ; In addition to online documentation, Corti offers **in-product help**, sample projects, and SDK overviews to accelerate early integration work: [https://docs.corti.ai/sdk/overview](https://docs.corti.ai/sdk/overview). For organisations with specific needs, Corti provides **onboarding support, remote training sessions, and expert guidance** through its support channels as part of contracted services. Users can also access the **Corti Help Center** for additional articles and assistance: [https://help.corti.app/](https://help.corti.app/).; ; Together, these resources ensure that both individual developers and enterprise teams can start using the Corti AI Platform confidently and efficiently.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
• End-of-contract data extraction: At the end of the contract, users can extract their data through agreed export processes.
• End-of-contract process: At the end of the contract, access to Corti Assistant is ended in accordance with the agreed contractual terms. Any customer data is handled in line with the contract, applicable data protection legislation, and Corti’s data handling policies. Where required, Corti works with customers during an agreed offboarding period to support an orderly close of the service, including data handling activities as contractually defined.; ; The contract price includes access to the Corti Assistant service, its core AI-powered clinical documentation functionality, secure cloud hosting, routine maintenance, updates, and standard support as specified in the agreement. It also includes access to user documentation and help resources.; ; Additional costs may apply for services that fall outside the standard contract scope. These can include enhanced or premium support levels, faster response times, dedicated technical account management or cloud support engineering, bespoke system integrations, customised onboarding or training services, and any additional data handling or offboarding support not covered by the base contract. All included services and any optional additional costs are clearly defined and agreed as part of the contractual arrangement to ensure transparency for buyers.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The Corti AI Platform is device-agnostic and accessed via APIs rather than a dedicated user interface. Mobile and desktop clients can usually use the same APIs with identical functionality. Differences are determined by the client application, such as mobile device audio capture, connectivity constraints, and interface design, rather than differences in the Corti service itself.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Corti provides a web-based support service interface through its online Help Center. Users can access support articles, submit requests, and communicate with Corti’s support team via live chat and messaging. The interface supports issue reporting, ticket tracking, and follow-up communication within a single web environment. In-application messaging is also available, allowing users to contact support directly from within the Corti Assistant product. This ensures users can access help, submit support requests, and receive updates through accessible, browser-based interfaces.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Accessibility considerations and improvements are addressed as part of ongoing product development and user feedback, with issues identified through support channels used to inform future enhancements.
• API: Yes
• What users can and can't do using the API: Users can use the Corti AI Platform APIs to integrate healthcare-grade AI capabilities directly into their own applications and systems.; ; **Service setup through the API:**; Users set up the service by registering an application, authenticating using OAuth, and configuring tenant access. Once authenticated, they can call REST and WebSocket APIs to enable services such as speech-to-text, text generation, medical coding, contextual search, and agent-based workflows. Audio or text data can be submitted for real-time or asynchronous processing, and results are returned programmatically for use within the customer’s application.; ; **Making changes through the API:**; Users can change how the service behaves by modifying API request parameters, configuration options, and workflow logic within their own applications. This includes enabling or disabling specific capabilities, adjusting processing modes, and orchestrating multi-step workflows using the agent framework. Changes take effect immediately through API calls without requiring changes to underlying infrastructure.; ; **Limitations:**; The API provides access to Corti’s application-level AI services but does not allow users to deploy custom models, manage infrastructure, or alter platform-level security, scaling, or availability controls. Certain limits, advanced features, and usage thresholds are defined by contract and may require agreement with Corti rather than self-service configuration.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: How users can customise your service; ; What can be customised:; Users can customise how Corti’s AI capabilities behave and integrate within their own applications. This includes choosing which API endpoints to call (e.g., speech-to-text, text generation, medical coding, search, agents), selecting processing modes (real-time vs. asynchronous), and tailoring request parameters to control output structure and content. Developers can design how results are used in workflows, such as generating specific note formats or orchestrating logic via the agentic framework. The Corti API also supports configuring the embedded assistant’s behaviour when integrated into host applications.

Scaling

• Independence of resources: Corti operates a cloud-based, multi-tenant service with logical tenant isolation to separate customer data and processing. The platform uses scalable cloud infrastructure to manage demand and maintain consistent performance across users. Continuous system monitoring and capacity management help ensure that one customer’s usage does not adversely impact others, in line with Corti’s service availability commitments.

Analytics

• Service usage metrics: Yes
• Metrics types: Corti provides service usage and operational metrics to support service delivery and reliability. These include service availability (uptime), system performance indicators, and incident and ticket tracking by severity. Usage-related information such as session activity and processing events is used for monitoring, troubleshooting, and contractual reporting where applicable. Customer-facing usage reports may be provided by agreement, depending on contract terms and integration setup.
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Users can export their data from Corti Assistant through **contractually agreed mechanisms**. Data such as clinical notes, summaries, and transcripts can be accessed and exported via the Corti application where functionality is available, or through **API-based access** for integrated or embedded deployments. For full or bulk exports, data export is coordinated with Corti’s support team in line with contractual terms, security requirements, and applicable data protection legislation. The specific export formats, scope, and process are defined by the contract and customer configuration rather than a single self-service export function.
• Data export formats:
  • CSV
  • Other
• Other data export formats: JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Corti guarantees a minimum service availability of 99% uptime, as described in its public Support Commitments: https://help.corti.app/en/articles/10361880-corti-s-support-commitments Availability is measured at the service level and is designed to support continuous access to the Corti API for production healthcare workloads. If the guaranteed availability level is not met, remedies are handled in accordance with the Service Level Agreement and contractual terms agreed with the customer. Any service credits, refunds, or other remedies are defined in the contract or order form rather than in the public documentation. Planned maintenance and availability exclusions are also defined contractually to ensure transparency for buyers.
• Approach to resilience: Corti API is designed to be resilient and reliable through the use of cloud-native architecture and fully managed infrastructure. The service operates on scalable cloud platforms that are engineered to minimise single points of failure and maintain availability during fluctuations in demand. Core components are designed with redundancy, and capacity is managed dynamically to support continuous service delivery. Corti continuously monitors service health, performance, and availability using automated monitoring and alerting. This enables early detection of issues and rapid response to incidents. Defined incident management and escalation processes ensure that critical issues are prioritised and addressed promptly to reduce service impact. Customer data and processing are logically isolated by tenant, helping protect workloads and prevent cross-customer impact during operational issues. Regular maintenance and updates are performed in a controlled manner to minimise disruption. Datacentre resilience is provided by Corti’s third-party cloud hosting providers, which operate multiple geographically distributed data centres with built-in redundancy for power, networking, and physical security. These providers comply with recognised industry standards for security and resilience. Further details on datacentre locations, disaster recovery arrangements, and resilience measures are available on request and governed by contractual and security requirements.
• Outage reporting: Customers are informed of significant incidents and outages via email and direct support communications, in line with Corti’s support commitments. Incident updates and resolution communications are coordinated by Corti’s support team, with escalation handled according to severity and contractual support arrangements.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Username or password
  • Other
• Other user authentication: We rely on the OIDC standard with the client_credentials grant. This will return an access_token that can then be used for subsequent API calls. This could be classified as both, public key authentication due to the signing algorithms of the access_token or username and password considering the client_credentials grant.
• Access restrictions in management interfaces and support channels: Access to management interfaces is controlled using secure authentication, including SSO options and role-based access control. Only users with explicit permissions can access or manage data and settings. For support channels, access is managed by user roles and feature flags -ermissions can be set to show or hide support options for specific users or the whole organization. This ensures only authorized users can access sensitive management or support features.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Less than 1 month
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Corti operates a risk-based information security management framework across governance, operations and product development. Corti maintains documented policies and procedures covering, at a minimum: Information Security Policy – setting overall security objectives, principles and responsibilities. Access Control Policy – least-privilege access, role-based access controls and authentication requirements. Data Protection and Privacy Policy – aligned with GDPR and healthcare data protection obligations. Secure Development Policy – secure-by-design principles applied throughout the software lifecycle. Incident Management and Breach Response Policy – detection, escalation, investigation and notification. Supplier and Third-Party Security Policy – proportionate due diligence and contractual security requirements. Acceptable Use Policy – governing staff use of systems, devices and information assets. Policies are reviewed periodically and updated in response to changes in risk, technology or regulatory requirements. Processes and implementation Information security is operationalised through: Secure software development practices, including peer review, testing and controlled deployment. Access management processes, ensuring only authorised personnel have access to systems and data. Monitoring and logging of systems to support security oversight and incident detection. Incident response procedures, including defined escalation paths and post-incident review. Supplier risk management, leveraging enterprise-grade cloud providers and contractual safeguards. Business continuity and resilience measures, appropriate to Corti’s delivery model.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Corti manages configuration and change through controlled processes aligned with a secure development lifecycle. Service components are versioned and tracked throughout their lifecycle using internal tooling. All changes are assessed for security, privacy, and operational impact prior to release, including review and testing. These practices are described in Corti’s Data Processing Agreement, which references secure development, change management, and risk controls: https://www.corti.ai/legal/data-processing-agreement . Detailed deployment and change procedures are not publicly documented but are available on request, subject to contractual and security requirements.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Corti manages vulnerabilities through an internal security programme aligned with a secure development lifecycle. Potential threats are identified using automated security tooling, monitoring, testing, and risk assessment. Vulnerabilities are prioritised based on severity and impact, with critical issues addressed as a priority and patches deployed as quickly as possible following testing. Threat intelligence is sourced from cloud provider security advisories, vulnerability databases, dependency alerts, and penetration testing results. These practices are supported by Corti’s secure development lifecycle, as described in its Data Processing Agreement: https://www.corti.ai/legal/data-processing-agreement .
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Corti operates protective monitoring through continuous logging, monitoring, and alerting as part of its operational security programme. Potential compromises are identified by monitoring system activity, performance metrics, and security events for anomalous behaviour. Automated alerts notify relevant teams for investigation. When a potential compromise is detected, incidents are triaged, contained, and remediated according to severity, with escalation to specialist teams where required. Critical incidents are addressed immediately, while non-critical issues follow defined response processes. These practices align with Corti’s secure development lifecycle and operational controls, as described in its Data Processing Agreement: https://www.corti.ai/legal/data-processing-agreement .
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We have a defined incident management process for handling security/privacy events and common incidents. Users can report incidents through our chat widget, ticket portal, or by email. Each report includes a clear description, steps to reproduce, and severity. Incidents are investigated, prioritized, and tracked, with coordinated responses and root cause analysis. Incident reports are documented, and summaries are available upon request.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 days full functionality of not integrated version

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 2%
• Between £250,000 and £500,000: 4%
• Between £500,001 and £1,000,000: 6%
• Between £1,000,001 and £2,500,000: 8%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 12%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: A-Lign
• ISO/IEC 27001 accreditation date: Monday 11 August 2025
• What the ISO/IEC 27001 doesn’t cover: All controls are included in the SOA.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 07b6e87e-003a-454a-acc0-0905ac69536a
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: E910ff9a-9b8b-4bb1-af4b-1cf489c60639
• Other security certifications: Yes
• Any other security certifications:
  • Soc 2 Type II
  • BSI C5
  • UK Data Security and Protection Toolkit

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at finance@corti.ai. Tell them what format you need. It will help if you say what assistive technology you use.