CITY SCIENCE CORPORATION LIMITED

CarbonTrack

CarbonTrack is an emissions reduction platform that helps organisations measure, manage, and reduce carbon emissions across Scopes 1, 2, and 3. It provides baseline creation, supplier engagement tools, procurement policy integration, and pathway modelling to support credible net zero strategies through actionable intelligence and interactive dashboards.

Features

• Comprehensive carbon accounting: Measure emissions across Scopes 1-3 systematically
• Supplier engagement platform: Collect and manage supply chain emissions data
• Procurement emissions analysis: Identify carbon hotspots across suppliers, spending categories
• Interactive dashboards: Visualise emissions (scope, category, location)
• Net zero pathway modelling: Explore decarbonisation scenarios (cost, feasibility analysis)
• Automated data validation: Ensure data accuracy, completeness, and regulatory compliance
• Supplier carbon scoring: Climate maturity and emissions reduction
• Real-time emissions tracking: Progress against targets with updated performance metrics
• Policy integration tools: Embed carbon criteria into procurement, contract decisions
• Regulatory compliance reporting: Generate GGC, ARA, TCFD-aligned reports with audits

Benefits

• Uncover hidden emissions: Identify Scope 3 emissions often 70-90% footprint
• Evidence-based decision making: Support strategic choices with auditable emissions data
• Supplier collaboration: Engage supply chains to drive emissions reduction efforts
• Procurement transformation: Align spending decisions with net zero goals
• Regulatory readiness: Meet disclosure requirements including TCFD and carbon budgets
• Reduce climate risk: Identify and mitigate supply chain vulnerabilities early
• Track tangible progress: Monitor emissions reductions in real-time against baseline
• Benchmark performance: Compare emissions across sites, departments, suppliers, peers
• Build stakeholder confidence: Demonstrate accountability via transparent, verified reporting
• Accelerate net zero: Implement practical decarbonisation pathways within organisational capacity

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidding@cityscience.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

678011229608322

Contact

Laurence Oakes-Ash
01392 440449
bidding@cityscience.com

About your service

• Service categories:

  Systems Infrastructure Software

  Cloud Financial Management

  • Cloud Financial Management (GreenOps)
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: CarbonTrack requires structured data inputs including procurement spend records, utility consumption data, and supplier information - some of which may require site visits. Initial baseline creation requires historical data covering at least 12 months. Scope 3 supplier engagement depends on supplier cooperation and data quality. CarbonTrack is optimised for public sector and organisational carbon accounting. Advanced features including scenario modelling and supplier scoring require completed baseline assessments. Integration with enterprise systems (ERP, procurement platforms) may require additional configurations. Web compatibility requires modern browsers (e.g. Chrome). CarbonTrack focuses on organisational emissions reporting rather than product-level carbon footprinting.
• System requirements:
  • Modern web browser: Chrome, Edge, Firefox, or Safari latest versions
  • Internet connectivity: Stable connection for dashboard access and data uploads
  • Procurement data access: Historical spend records by supplier, category
  • Utility consumption records: Energy, water, waste data from facilities/operations
  • Organisational data: Sites, departmental boundaries, operational metrics, normalisation factors
  • Supplier contact information: Details for engagement, primary data collection campaigns
  • User account credentials: Email addresses for platform access and notifications

User support

• Email or online ticketing support: Yes
• Support response times: Support provided via email during core hours (09:00-17:00 GMT, Monday-Friday)
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support is available during core hours, 09:00 to 17:00 GMT, Monday to Friday, excluding public holidays, via email and ticketing. Response times depend on the issue:; ; Critical issues (e.g., service outages or data loss) typically receive a response within 30 minutes, with a resolution target of four hours.; ; High-priority issues (e.g., reporting errors) usually get a response within one hour and a resolution target of one day.; ; Medium-level issues (e.g., data discrepancies or upload delays) generally get a response within four hours and a resolution target of two days.; ; Low-priority issues (e.g., minor UI problems or bugs) are typically responded to within one day, with a resolution goal of five days.; ; Customers generally receive monthly incident reports and performance metrics. First-line technical support is provided by the Customer Support Lead, with access to the Product Owner for platform roadmap coordination.; ; Optional Enhanced Support (at extra cost) can include extended phone support, dedicated sustainability reporting consultancy, faster response times, custom SLAs, extra training, and onsite support. Technical Account Management may also be available, offering strategic account oversight, quarterly roadmap reviews, bespoke development support, and access to the development team for complex tasks.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: CarbonTrack offers structured onboarding to help organisations get started and set up an emissions baseline.; ; Weeks 1–2: A free 15-minute ESG & Sustainability Review produces a short report that benchmarks climate readiness, highlights governance and operational gaps, assesses Scope 3 reporting preparedness, and suggests practical next steps.; ; Weeks 2–3: A 90-minute scoping workshop with senior analysts helps define organisational boundaries, confirm the baseline year, identify key data sources, map stakeholders across finance, procurement, and facilities, and clarify reporting requirements (GGC, ARA, TCFD, CDP).; ; Weeks 3–6: Focus on data collection setup, including mapping procurement and utility data, creating survey forms, and defining validation and approval processes.; ; Weeks 6–10: Deliver a comprehensive Scopes 1–3 footprint using the GHG Protocol, with analysis by facility, supplier, and category, identification of emission hotspots, and an audit-ready baseline report with methodology documentation.; ; Weeks 8–12: Provide role-specific training on carbon accounting, platform use, dashboards, and reporting, through workshops, webinars, guides, and CPD-accredited Carbon Literacy sessions.; ; Ongoing support includes monthly check-ins in the first quarter, quarterly roadmap reviews, a dedicated helpdesk, and access to sustainability expertise for technical, audit, and regulatory questions.
• Service documentation: Yes
• Documentation formats:
  • ODF
  • Other
• Other documentation formats:
  • Video tutorials
  • Interactive walkthroughs
  • Carbon accounting methodology guidelines
• End-of-contract data extraction: At the end of a contract, organisations keep full ownership and access to all emissions data, which can be securely exported. Direct downloads let you export emissions data, supplier information, and reports in CSV or Excel formats through the platform. Historical compliance reports (GGC, ARA, TCFD) are provided in their original formats, and a full audit trail records data sources, calculations, emission factors, and methodologies.; ; Exported data includes activity metrics (kWh, tonnes, km), calculated emissions (tCO2e), emission factors, methodologies, data quality flags, and audit trails. Supplier engagement data includes Carbon Maturity Assessment scores, improvement plans, and communication history.; ; City Science provides 60-day notice before the contract ends, along with guidance and support for data extraction and methodology handover to ensure smooth transition to other systems. Data is kept for 90 days after contract end to allow extraction, then securely deleted. Open standards and full data portability ensure organisations are not locked in to a single vendor.
• End-of-contract process: A standard contract gives organisations full ownership and access to all emissions data, with a 90-day period after the contract ends for data extraction. The platform allows exports in CSV, Excel, or PDF formats. Historical compliance reports, supplier engagement data, and audit trails are included, along with full methodology documentation.; ; Three months before the contract ends, City Science begins structured exit planning. This includes reviewing all data, planning extraction steps, setting timelines with key milestones, and providing guidance on the best way to export data. Users keep full platform access until the contract end to maintain normal reporting.; ; After the contract ends, data is retained for 90 days to allow extraction, then securely deleted in line with GDPR. Optional services are available for extended retention, onsite support, migration to other platforms, custom data adjustments, historical data reprocessing, faster extraction, and audit or compliance consulting.; ; These provisions ensure organisations retain full control of their data and avoid vendor lock-in.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: CarbonTrack dashboards and core functionality are accessible via mobile browsers, with functionality and responsiveness in mind considered across device usage.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The service interface enables automated data ingestion from ERP, procurement, and facilities management systems. Users can push emissions data, retrieve calculated footprints, access supplier ratings, export compliance reports, and integrate dashboards into corporate reporting systems.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: N/A
• API: No
• Customisation available: Yes
• Description of customisation: Emissions Boundaries: Set organisational and operational boundaries, choose relevant Scope 3 categories (all 15 available), pick baseline years, and define reporting periods.; ; Supplier Engagement: Create custom supplier questionnaires, set scoring criteria that match procurement policies, send automated supplier communications, and prioritise suppliers by spend or impact.; ; Dashboards & Visualisation: Build dashboards with KPI widgets, create drill-down views by department, site, supplier, or category, add branding (logos, colours, fonts), and make role-specific views for different stakeholders.; ; Reporting Templates: Customise report formats, add commentary fields, set approval processes, and define who receives regular reports.; ; Data Integration: Map your data to CarbonTrack’s standard format, set validation rules, and adjust for older data formats.; ; Workflow Configuration: Customise survey forms for data collection, set approval steps for submissions, configure alerts for anomalies, and define escalation procedures for data quality issues.; ; Most customisation can be done through CarbonTrack’s admin interface with no coding required. Three custom dashboard templates are included in the first year.

Scaling

• Independence of resources: CarbonTrack ensures resource independence through cloud-native AWS architecture with auto-scaling capabilities. Customers operate within isolated compute and storage environments using containerised microservices. This guarantees dedicated resources that automatically scale based on individual organisational usage patterns without impacting other users. Load balancing distributes demand across multiple UK availability zones, preventing resource contention during peak periods. Database queries use connection pooling with per-tenant limits. Real-time monitoring tracks performance metrics per customer, triggering automatic capacity adjustments. This maintains consistent sub-second dashboard response times and calculation performance regardless of concurrent user load.

Analytics

• Service usage metrics: Yes
• Metrics types: The platform can provide high-level information on how the system is used, including data submissions, dashboard activity, report generation, and supplier engagement. Emissions tracking can show trends for Scope 1‑3, progress toward reduction targets, and hotspots by supplier, category, or location. Data quality may be indicated by completeness, validation results, and supplier compliance. Supplier engagement can include questionnaire completion and progress on improvement plans.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Our services run in AWS which are CSA CCM v4.0 compliant. See https://aws.amazon.com/compliance/iso-certified/ In addition, bespoke data pre-processing and data analysis run outside of AWS is performed on machines with Microsoft Entra ID –based access control, and full disk encryption.
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: The platform provides tools to export emissions data, supplier engagement records, compliance reports, and audit trails through the dashboard. Exports generally include activity data, calculated emissions, emission factors, data quality indicators, and calculation methods. Large datasets can usually be packaged for easier download, and multiple exports can typically run without affecting live operations
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • Excel
  • PDF
  • JSON
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: Excel

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: The platform can provide high-level information on how the system is used, including data submissions, dashboard activity, report generation, and supplier engagement. Emissions tracking can show trends for Scope 1‑3, progress toward reduction targets, and hotspots by supplier, category, or location. Data quality may be indicated by completeness, validation results, and supplier compliance. Supplier engagement can include questionnaire completion and progress on improvement plans.

Availability and resilience

• Guaranteed availability: CarbonTrack provides dedicated resources per organisation to minimise interference between users. Databases and compute resources are isolated, with auto-scaling and load balancing maintaining consistent performance during peak usage. Queue-based workflows prioritise time-sensitive tasks, and monitoring with resource limits prevents overload. As the application is used for interactive dashboards and data analysis rather than high-bandwidth operations, it does not place significant network demands. Capacity is regularly reviewed to support growth, ensuring reliable service for all users. Service level agreements are agreed individually during call-offs on the framework, tailored to each organisation’s specific needs and requirements, allowing scalable support.
• Approach to resilience: Available on request.
• Outage reporting: CarbonTrack is actively monitored by a dedicated technical team to ensure service reliability in real time. Application performance, data processing, and user sessions are continuously tracked. In the event of an outage or degraded performance, administrators are notified (e.g., email, Slack), triggering an incident response process that includes impact assessment, resolution actions, and post-incident reporting. Multiple organisations can use the application at a time to calculate their carbon footprints (including multiple users within each organisation to access it simultaneously): their activity does not affect other teams/clients, as the application has modest bandwidth requirements.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Administrative access is protected with multiple layers of security. MFA is typically used for administrative accounts, and role-based access helps ensure that only authorised personnel can perform certain tasks. Management actions are usually logged with user, timestamp, and activity. Access is generally limited to approved networks, sessions may time out after a period of inactivity, and support staff generally access customer data only through logged requests. Customer approval is required for production access, which is typically revoked after tasks are completed.
• Access restriction testing frequency: Never
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus, and all standards that our M365 and AWS centres comply with, as well as GDPR and UK Data Protection Laws.
• Information security policies and processes: City Science maintains a set of information security and data protection policies that define its risk-based security controls. These policies cover data protection, access control, incident response, business continuity, acceptable use, and secure development, and are reviewed annually and approved by the Board. Ultimate accountability sits with the CTO, Dr Edward Campbell. Security governance follows clear reporting lines, with incidents escalating from technical teams to the Data Protection Officer, Nick Maynard, who reports directly to the Board. Security is reviewed weekly to assess threats and control effectiveness, with quarterly board reporting on security posture, incidents, and compliance. Compliance is observed security training, role-based access using least-privilege principles, and multi-factor authentication for administrative access. Violations trigger alerts and investigation. Adherence is verified through internal audits, external assessments to maintain Cyber Essentials certification (we aim to conduct penetration testing by CREST-accredited providers in 2026), with findings tracked through formal action plans. Continuous improvement is driven by monitoring security metrics, incident trends, and compliance rates, with lessons learned feeding back into policy updates, control enhancements, and staff training.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our products and services are developed using an Agile approach. We maintain a product backlog and operate on a two–week sprint cycle to implement changes. Each change takes the form of merge request, and goes through a code review and approval process ahead of merging. This applies to both application code and the infrastructure code. Automated testing in CI/CD pipelines forms a key part of our GitOps approach, alongside automated deployments to QA and production environments. Both our deployed applications (in AWS), and our local development environments are managed using Infrastructure as Code.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We employ automated scanning and automated patching, and risk-based prioritisation. This is enabled through use of a SaaS PSA-RMM solution, backed by documented processes used by our IT support team. We maintain an asset register, service catalogue, and architecture documentation, to ensure visibility of the services and systems in use. Software dependencies are managed through our software development lifecycle, with a focus on continuous improvement and proactive decommissioning. Additionally, we are Cyber Essentials Certified.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our protective monitoring consists of: Alarms based on metrics and thresholds, automatic anomaly detection and alerting, uptime monitoring service linked to automatic incidents, logging (with access control), and reporting & review through live dashboards.
• Incident management type: Supplier-defined controls
• Incident management approach: Incidents are managed using a SaaS PSA-RMM solution. They can be raised either by users or automatically by monitoring services. Once raised, incidents are triaged and appropriate resources are assigned, followed by investigation and resolution. Throughout this process, internal and external communications are maintained, and a complete log of activity is kept, including documentation of the final solution. Post-incident reviews are conducted for high-severity incidents, and any resulting learnings, improvements, or mitigations are captured as follow-up tickets and added to the relevant backlogs.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: After completing a 15-minute assessment, you’ll receive a free, personalised 5-page report showing: How your sustainability policies compare to best practice Where gaps exist in your governance, operations, and procurement How prepared you are for Scope 3, reporting, and climate risk disclosure Practical recommendations to strengthen your strategy
• Link to free trial: https://carbontrack.uk/free-esg-sustainability-review/

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 60cf1dbe-486e-4241-b994-101e032f2e04
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidding@cityscience.com. Tell them what format you need. It will help if you say what assistive technology you use.