ERGOS IDS Ltd
Cloud Service Delivery
Ergo employs a holistic Service Design approach throughout our complete lifecycle, encompassing Service Delivery and Product development from Discovery, Alpha, Beta to Live. This collaborative, user-centred method assists your organization in effectively constructing and delivering outstanding cloud service experiences at scale, meeting user requirements, and yielding business advantages.
Features
- Fully aligned to service standards and principles
- Supporting digital transformation, ensuring successful service delivery at scale
- A user centred, iterative, and collaborative design thinking approach
- A lean, Agile delivery lifecycle support from experienced delivery practitioners
- Development of personas, scenarios, user journeys and end-to-end service maps
- A mechanism for innovation, and testing ideas
- Data and user insight-driven, ensuring evidence-based decision making
- Technical architecture, software development and DevOps capabilities
- Identify, define and track measurable improvements
- A collaborative approach between delivery teams, stakeholders and organisational teams
Benefits
- Fast, Agile delivery of strategic, tactical objectives
- Deliver seamless end-to-end services experiences that generate measurable benefits
- Accelerates Solution Delivery
- Understand Interconnections and dependencies between service components, technology, and operations
- Understand the Impact and changes to operational processes and people
- Understand the technical, operational viability before investing in the development
- Clarity around scope, Policy outcomes, vision and goals for delivery
- It’s Co-creative, it breaks down silos, encourages collaboration and alignment
- Drives consistency, establishes common service patterns and reuse
- Reduces risks, costs, optimises processes and helps drives efficiencies
Business architect
| £1,150.00 |
|
| £1,250.00 |
|
Data architect
| £950.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Enterprise architect
| £1,150.00 |
|
| £1,400.00 |
|
Network architect
| £950.00 |
|
| £1,150.00 |
|
Security architect
| £950.00 |
|
| £1,150.00 |
|
| £1,400.00 |
|
Solution architect
| £950.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,400.00 |
|
Technical architect
| £950.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,350.00 |
|
Chief data officer
| £1,500.00 |
|
Chief information security officer
| £1,200.00 |
|
Chief technology officer
| £1,200.00 |
|
Cyber security audit and assurance
| £850.00 |
|
| £950.00 |
|
Cyber security governance and risk management
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Cyber security monitoring
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Cyber security incident response
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Cyber security vulnerability management
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Cyber security testing
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Cyber security secure design
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Analytics engineer
| £750.00 |
|
| £850.00 |
|
Data analyst
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
| £1,200.00 |
|
Data engineer
| £750.00 |
|
| £850.00 |
|
| £1,000.00 |
|
Data governance manager
| £850.00 |
|
| £950.00 |
|
Application operations engineer
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
| £750.00 |
|
Business relationship manager
| £575.00 |
|
| £620.00 |
|
| £775.00 |
|
Change and release manager
| £775.00 |
|
Command and control centre manager
| £575.00 |
|
| £620.00 |
|
| £775.00 |
|
End user computing engineer
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
| £750.00 |
|
IT service manager
| £850.00 |
|
Incident manager
| £620.00 |
|
| £775.00 |
|
Infrastructure engineer
| £600.00 |
|
| £750.00 |
|
| £900.00 |
|
| £1,050.00 |
|
| £1,200.00 |
|
Infrastructure operations engineer
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
| £750.00 |
|
Problem manager
| £620.00 |
|
| £775.00 |
|
Service desk manager
| £620.00 |
|
| £775.00 |
|
Service transition manager
| £620.00 |
|
| £775.00 |
|
Business analyst
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
| £950.00 |
|
Delivery manager
| £500.00 |
|
| £750.00 |
|
| £850.00 |
|
| £1,150.00 |
|
Digital portfolio manager
| £950.00 |
|
| £1,050.00 |
|
| £1,150.00 |
|
Product manager
| £950.00 |
|
| £1,100.00 |
|
Programme delivery manager
| £1,050.00 |
|
Quality assurance testing (QAT) analyst
| £550.00 |
|
| £650.00 |
|
| £850.00 |
|
| £950.00 |
|
Test engineer
| £550.00 |
|
| £650.00 |
|
| £850.00 |
|
| £950.00 |
|
Test manager
| £750.00 |
|
| £950.00 |
|
Development operations (DevOps) engineer
| £450.00 |
|
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
|
£950.00 |
| £1,050.00 |
|
| £1,200.00 |
|
Frontend developer
| £350.00 |
|
| £450.00 |
|
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
| £900.00 |
|
Software developer
| £500.00 |
|
| £500.00 |
|
| £600.00 |
|
| £750.00 |
|
| £850.00 |
|
|
£950.00 |
| £1,050.00 |
|
| £1,200.00 |
|
| £1,300.00 |
|
Accessibility specialist
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
Graphic designer
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
Interaction designer
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
Service designer
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
User researcher
| £250.00 |
|
| £350.00 |
|
| £450.00 |
|
| £550.00 |
|
| £650.00 |
|
| £750.00 |
|
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
Certification Europe/Amtivo
-
ISO/IEC 27001 accreditation date
-
Wednesday 29 May 2024
-
What the ISO/IEC 27001 doesn’t cover
-
N/a
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
National Standards Authority of Ireland
-
ISO 9001 accreditation date
-
Wednesday 24 December 2025
-
What the ISO 9001 doesn’t cover
-
N/a
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
17e4850c-d271-4591-8bc0-6d0f6c03daa5
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
75ec3c4d-ec88-43c5-96ad-3bc34bcca3d5
-
Other security certifications
-
No
Social value
-
Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
-
Other measures to offer development opportunities for the target cohort(s) in the contract workforce
Service documents
Request an accessible format
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email the supplier at
Bids@ergotechnologygroup.com.
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