KHIPU NETWORKS LIMITED

Tenable One Exposure Management

Tenable One enables you to gain visibility across your attack surface, focus efforts to prevent likely attacks and accurately communicate cyber risk to support optimal business performance.
Enterprise option include tools for breach & attack mitigation and insight into the external attack surface.
Includes other Tenable point products.

Features

• Unified View
• Asset Inventory
• Exposure Scoring
• Vulnerability Analysis
• Attack Path Analysis
• Real-Time Reporting
• Identity Exposure
• Cloud Security Posture
• Integrated Workflow
• OT Monitoring

Benefits

• Prioritise Remediation
• Streamline Workflows
• Validate Effectiveness
• Quickly Map Threats
• Unify Visibility
• Accelerate Analysis
• Proactively Reduce Risk
• Automate Asset Discovery
• Enhance Communication
• Govern Identity Security

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

703624176559111

Contact

Sales Team
0345 272 0900
sales@khipu-networks.com

About your service

• Service categories:

  Systems Infrastructure Software

  Security

  • Cloud native application protection platform
  • Endpoint security
  • Security analytics
  • Governance, risk and compliance
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: On-premise options for OT Security, AI Security and Vulnerability Management can also be deployed and linked back in to the platform.
• Cloud deployment model: Public cloud
• Service constraints: None - Maintenance is included for the length of the subscription.
• System requirements:
  • Latest versions of Chrome, Firefox, Safari, or Microsoft Edge.
  • Different scanners and sensors can be installed on customers environments.
  • Requirements differ per sensor/scanner.
  • Details for each are on the Tenable documentation website.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: KHIPU offers support packages with SLAs for 24x7x365 or business hours (08:00–18:00). Response times depend on incident priority, agreed with customer:; ; P1 – Urgent: Critical outages or major incidents requiring immediate attention - response within 1 hour.; P2 – High: Significant issues affecting important functionality but do not completely halt operations - response within 2 hours.; P3 – Medium: Moderate impact, such as warnings or non-critical alerts - response within 4 hours.; P4 – Low: Minor issues, or informational requests that have little to no operational impact - response within 4 hours.; ; Cases are logged and automatically confirmed by email.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: KHIPU is committed to delivering exceptional technical and after-sales support throughout and beyond project implementation. We provide maintenance and support for all supplied solutions, ensuring equipment is serviced to the agreed level of cover. Our support services include:; ; • Maintain Services: Break-fix support with 1st, 2nd and 3rd line troubleshooting for all KHIPU delivered solutions. KHIPU holds top-level certifications and works directly with manufacturers as required.; • Monitor Services: Proactive monitoring, alerting and analysis.; • Fully Managed Service: Complete responsibility for device management.; • Co-Managed Service: Shared responsibility for device management.; • SOC Service: Comprehensive detection and response to protect critical infrastructure from cyber threats.; ; All services are available 24x7x365 or during business hours (08:00–18:00) and include support via telephone, email, secure portal and remote access.; ; Every customer is assigned a Technical Account Manager to ensure SLAs are met and support requirements are fulfilled. Customer references are available on request to demonstrate our proven track record.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Getting Started Guide; ; The KHIPU Getting Started Guide document is issued to all new customers and provides essential information for accessing technical and after-sales support. It begins with an overview of KHIPU’s ethos and commitment to delivering exceptional service during and after project implementation. The guide explains the onboarding process, including account setup, portal access, and escalation procedures. ; ; Initial Setup & TAC Activation; ; After a support service is purchased, customers are contacted to arrange an onboarding call.; ; The Case Management Team provides a personalised walkthrough of:; ; KHIPU TAC procedures; Call logging process; Access to the KHIPU TAC Portal and File Share Portal; ; Key Steps in Onboarding; ; Account Creation: Customer details and authorised callers are registered on KHIPU systems.; Platform Access: Credentials for TAC portal and secure file sharing are provided.; Escalation & Complaint Procedures explained.; Maintenance and SLA details reviewed with the customer to ensure all details are correct.; ; NOC & Managed Services Onboarding; For customers using NOC Monitor, Monitor Plus, or Managed Services:; ; Asset registration, dashboard setup, and mobile app access (for enhanced tiers).; Health checks and dependency mapping are completed.; Quarterly reports and proactive monitoring are enabled and scheduled.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: KHIPU End-of-Contract Data Handover Checklist.; When a contract ends, KHIPU ensures a secure and compliant process for returning customer data if requested:; 1. Data Identification; Confirm all customer-owned data, including logs, reports, configurations, and backups, across systems covered by the agreement.; 2. Data Extraction; Prepare data in the agreed format (e.g., encrypted files, CSV, PDF) and verify completeness and integrity before transfer.; 3. Secure Transfer; Use encrypted channels such as secure portals or physical media. Apply encryption for data at rest and in transit, and confirm authorised recipient access with multi-factor authentication.; 4. Customer Confirmation; Obtain written confirmation that the data has been received and validated for integrity and usability.; 5. Data Destruction; Remove all residual copies from KHIPU systems and confirm deletion within the agreed timeframe.; 6. Compliance; Ensure all steps comply with GDPR and Data Protection Laws. The process is documented for audit purposes.; ; This structured approach guarantees security, transparency, and legal compliance during the data handover process.
• End-of-contract process: At the end of the contract, if the organisation chooses not to renew and continue with the service, all data pertaining to the organisation is deleted. If the organisation chooses to renew then the service continues as normal. 90-days prior to the contract expiration date an initial reminder email is sent, followed up by gradually increasing reminders until the date of expiration.; ; Included in the Price; ; Data extraction and secure transfer in standard agreed formats.; Customer confirmation and validation process.; Secure deletion of residual data.; Compliance with GDPR and legal requirements.; ; Additional Costs; ; Bespoke data formats or media (e.g., physical drives, custom encryption).; Accelerated timelines for data handover or destruction.; Extended storage beyond the agreed retention period.; Consultancy or technical support for data migration to third-party systems.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Documentation is provided directly to designated contacts.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
  • Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The Tenable One service interface is a unified, web-based platform designed for Exposure Management. Its core is the Global Exposure View and Centralised Asset Inventory, providing comprehensive visibility across IT, Cloud, OT, and Identity assets. The interface uses dashboards to visualise the Tenable Lumin Exposure Score (CES), a risk-based metric, with trend data and peer benchmarking. It features Attack Path Analysis to map likely threats and allows users to drill down into specific assets and vulnerabilities for prioritised remediation and reporting.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Testing is based on general product knowledge along with manual testing.
• API: Yes
• What users can and can't do using the API: Tenable One leverages APIs from its core components to offer extensive automation. see https://developer.tenable.com/; ; Service Setup via API: Users can perform initial configuration and deployment tasks, such as creating new user accounts, configuring access controls and user groups, and defining networks or asset groups. Key setup is done by generating Access Keys and Secret Keys in the UI, which are then used to authenticate all subsequent API requests. This allows for automated deployment of scanners and agents.; ; Making Changes via API: Users can programmatically manage most operational aspects. This includes scheduling and launching scans, creating and modifying scan policies, importing third-party data, and exporting asset and vulnerability data for integration with external systems (like ticketing or SIEM). Changes are typically executed using standard REST methods like POST, PUT, and PATCH.; ; Limitations: The primary limitations are Rate Limiting and Concurrency Limiting to ensure service stability for all customers.; ; Rate Limits restrict the number of API requests a single user can make per minute.; ; Concurrency Limits restrict the number of simultaneously running jobs, such as a maximum of 25 active scans and up to 10 concurrent export requests per customer container. Additionally, large tasks are often processed asynchronously via export endpoints.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Yes, users can extensively customise the Tenable One service to align the platform with their specific organisational needs and security priorities.; ; What Can Be Customised; Dashboards and Reporting: Users can create custom dashboards and reports from scratch or using templates, adding or modifying widgets to display specific risk metrics, vulnerability trends, and KPIs relevant to their role or business unit.; ; Asset Categorisation (Tagging): Users can create custom rule based tags to logically group assets from different sources (IT, Cloud, Web Apps) for focused analysis and visualisation.; ; RBAC: Roles and permissions can be defined to control user access to specific data, actions or assets.; ; Asset Criticality Rating (ACR): ACR is automatically assigned but can be modified by the customer to reflect the true importance of individual assets to the organisation.; ; How Users Can Customise; Primarily through the platforms web-based User Interface.; ; Who Can Customise; Customisation privileges are determined by the user's Role and Permissions:; ; Administrators – anything; ; Scan Managers and Standard Users - create, edit, and export their own dashboards and reports, and assign tags to in-scope assets.; ; Custom Roles can be created by Administrators to precisely define user rights such as the ability to create but not delete dashboards.

Scaling

• Independence of resources: Tenable One runs on a multi-tenant cloud architecture, which employs mechanisms to guarantee resource availability and isolation.; ; The platform achieves this by enforcing Rate and Concurrency Limits on resource-intensive activities like API requests and concurrent scan exports. If heavy customer activity negatively impacts the platform, these limits activate to prevent a "noisy neighbour" effect. Furthermore, data is logically segregated into unique customer containers or cells using technologies like Elasticsearch clusters, ensuring that one customer's high demand does not degrade the performance or stability experienced by other tenants.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Tenable

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Degaussing

Data importing and exporting

• Data export approach: "Users primarily extract data from Tenable One using two methods:; ; API Endpoints: The most robust way for large or automated data exports. Users utilise the Tenable Vulnerability Management APIs to request and download raw vulnerability findings, asset inventory, and logs in JSON or CSV formats, often in chunks.; ; User Interface (UI): For smaller, ad-hoc exports, users generate reports or export data directly from dashboards, the Findings page, or Scan Results pages. Available formats include CSV, JSON, PDF, and native .nessus files.; ; These methods allow for customisation of data fields and filtering before export.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • JSON
  • Native .nessus files
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • JSON
  • .nessus
  • XML
  • SCAP/OVAL

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Tenable provides a robust Service Level Agreement (SLA) for its SaaS products, including Tenable Vulnerability Management and Tenable One, guaranteeing 99.95% uptime. This commitment is measured by a third-party monitoring service and publicly reported at http://status.tenable.com and http://uptime.tenable.com. If Tenable does not meet the guaranteed uptime in any calendar month and the customer is negatively impacted, service credits are issued as the sole and exclusive remedy for unavailability or performance degradation. These credits are applied toward renewals and are not offered as money-back during the current license term. This approach aligns Tenable with leading cloud vendors. The SLA covers access to the Cloud Services user interface, Single Sign-On, and API authentication, excluding customer infrastructure issues. Tenable’s SLA is publicly accessible and includes versioning and revision history. Customers can monitor service quality and measurable parameters as agreed in the SLA. For further details, Tenable’s Service Level Agreement documentation is available at https://static.tenable.com/prod_docs/tenable_slas.html.
• Approach to resilience: Tenable’s data centre setup leverages the robust infrastructure of Amazon Web Services (AWS) to deliver high levels of resiliency for its cloud-based platforms. Critical system components are distributed across multiple, isolated Availability Zones, each engineered for independent operation and high reliability. Tenable’s SaaS systems are designed for restoration within 48 hours, with automated processes swiftly redirecting traffic in case of failure to minimise downtime. Core applications are deployed to an N+1 standard, ensuring that if a data centre fails, sufficient capacity remains to load-balance traffic across operational sites. Each data region has a designated disaster recovery (DR) replication site, maintaining a near-time backup replica of data. These replicas are encrypted with the same methods as the source sites and physically located near the source to reduce latency during fail-over and maintain data sovereignty. Backups are performed daily, weekly, and monthly, with access restricted to authorised personnel. Tenable’s business continuity and disaster recovery plans are tested annually, and recovery exercises are conducted to validate readiness. Data stays within the specified region, and AWS’s physical security controls further enhance protection. This comprehensive approach ensures Tenable’s infrastructure is resilient, secure, and capable of supporting uninterrupted business operations.
• Outage reporting: Tenable reports service outages through a transparent, public incident response status portal available at http://status.tenable.com/. This portal provides real-time visibility into both planned and unplanned outages, with historical uptime data also accessible. Uptime metrics are measured by a third-party monitoring service and displayed publicly. Notification of an outage is made within 48 hours and sent to the data breach contact notification on file via email.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
  • Other
• Other user authentication: Single Sign-On (SSO) via SAML 2.0; API key authentication; OAuth; OpenIDConnect; Basic, Kerberos, Digest, NTLM, and Certificate Authentication.
• Access restrictions in management interfaces and support channels: Tenable restricts access to management interfaces and support channels by enforcing the principles of least privilege and need-to-know. Only authorised personnel receive the minimum access required for their job and only for the necessary duration. All privileged access is approved, monitored, logged, and revoked immediately after session termination. Activities are continuously audited, and suspected misuse is promptly investigated. Customers control access to their data, and Tenable support engineers are granted temporary access only with explicit customer authorisation during support cases. Technical and organisational controls ensure robust protection and accountability for all access events.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
  • Other
• Description of management access authentication: Single Sign-On (SSO) via SAML 2.0; API key authentication; OAuth; OpenIDConnect; Basic, Kerberos, Digest, NTLM, and Certificate Authentication.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: KHIPU adhere to ISO policies and procedures. We are certified to ISO9001 (Quality Management), ISO27001 (Information Security Management), ISO14001 (Environmental Management) and ISO45001 (Occupational health and safety). Any potential breach or risk of security or process is highlighted to senior management including the board of directors immediately.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All service configuration changes follow an ITIL-based Change Control Process. Requests must be logged via the KHIPU Supportdesk and submitted by authorised personnel only. Each change is assessed for technical suitability, security risks, and service impact. Findings are clearly communicated to the customer, who makes the final decision to proceed, including consideration of any commercial implications. This process ensures a full audit trail and that all aspects of the change are reviewed before implementation.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: KHIPU uses continuous scanning tools like Tenable Nessus and Qualys to identify vulnerabilities across servers, applications, and networks. Findings are assessed using CVSSv3 and prioritised from Low to Critical. Asset and service owners remediate issues, with critical/high vulnerabilities patched within 14 days of discovery. The process includes identification, classification, remediation, and verification, with reports provided within five business days post-remediation. Threat intelligence is sourced from vendor advisories, industry platforms, and external feeds, ensuring timely updates and compliance with ISO27001 and Cyber Essentials Plus. This proactive, risk-based approach enables rapid response and strong security across all services.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: KHIPU provides 24x7x365 protective monitoring via its Security and Network Operations Centre using Cyber Managed Detection and Response (CMDR). Servers, firewalls, and critical assets are continuously monitored for abnormal behaviour, trend anomalies, and suspicious logs. Potential compromises trigger real-time alerts, followed by immediate triage, severity validation, and escalation to technical teams. Customers are informed through agreed channels. Response times meet strict SLAs: critical within one hour, high within two, and medium/low within four. This proactive approach, combining automated monitoring, early indicators, and structured escalation, ensures rapid detection and resolution while maintaining compliance and service integrity.
• Incident management type: Supplier-defined controls
• Incident management approach: KHIPU’s approach to incident management is ITIL-aligned and prioritises rapid resolution. ; ; Customers log incidents via telephone, email or support portal with required details. Cases are categorised by priority in agreement with the customer:; P1 – Urgent: Critical outages or major incidents requiring immediate attention ; P2 – High: Significant issues affecting functionality, not completely halting operations.; P3 – Medium: Moderate impact, e.g. warnings or non-critical alerts.; P4 – Low: Minor issues, or informational requests with negligible operational impact.; ; Service-affecting incidents are escalated to 2nd/3rd line teams and account/technical managers. Escalation procedures and SLAs are provided during onboarding, ensuring transparency and accountability.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: In the format of a demo and Ultimate Test Drive. If required free trials or seed implementation include full-feature access for a limited period of up to 30 days. The goal is to validate advanced security capabilities, scalability, and compliance alignment before purchase. Trials are guided by KHIPU experts.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 10%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA
• ISO/IEC 27001 accreditation date: Tuesday 6 May 2025
• What the ISO/IEC 27001 doesn’t cover: Not applicable, all business areas and operational offices are in scope of the certificate.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: LRQA
• ISO 9001 accreditation date: Tuesday 6 May 2025
• What the ISO 9001 doesn’t cover: Not applicable, all business areas and operational offices are in scope of the certificate.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: De598042-4dcc-442e-abff-8c64f3d32edb
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Fa457bce-7b40-4650-a92d-0f1919abfd7a
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@khipu-networks.com. Tell them what format you need. It will help if you say what assistive technology you use.