MEDTRONIC LIMITED

Corsano, provided by Medtronic Ltd

The Corsano™ Multi-Parameter Wearable + Platform is a wireless device and platform for continuous collection of physiological data in home and healthcare settings. Data is collected and transmitted wirelessly from the device via the application to the cloud where HCP's can continuously monitor patients via the Corsano portal.

Features

• Cuffless, non-invasive blood pressure monitoring
• Algorithms and AI-enabled measurements
• Real-time tracking with predictive analytics
• Supports workflow optimisation and reduces documentation time
• Continuous, real-time vital signs monitoring using clinically validated algorithms
• Continuous monitoring after discharge
• HIPAA-compliant security and encryption
• Remote access via mobile and web
• Showerproof and reusable, designed to optimise hospital-to-home care
• Ultra-lightweight, wireless device (19 grams) with 7-day battery life

Benefits

• Supports faster patient recovery and earlier discharge
• Advancing patient safety through continuous monitoring and predictive analytics
• Ensures patient confidentiality and data privacy
• Seamless access to monitor patients across mobile and web
• Real-time tracking and predictive analytics inform decision-making across all environments.
• Decrease the amount of time spent on monitoring
• Provides clinicians with comprehensive insights to inform care decisions
• Extends patient safety beyond the hospital, reducing readmission risk
• Providing complete picture of patient physiologic status for timely interventions
• Alerts to clinical protocols, reducing false-alarms and supporting proactive care

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rs.ukitendermanagement@medtronic.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

742599874345897

Contact

Antoinette Dadzie
01923 212213
rs.ukitendermanagement@medtronic.com

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Advanced and predictive analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Integration with approved third party devices i.e. BP cuffs, Spirometers, weight scales and temperature sensors
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Any platform or hardware planned maintenance work or upgrades will be communicated in advance and will be conducted outside business hours to minimise the impact to the provided services
• System requirements:
  • Mobile application minimal requirements: iOS 14.5 or Android 8.0
  • Access to camera and geolocation required for bracelet pairing

User support

• Email or online ticketing support: Yes
• Support response times: Medtronic provides Level 1 support handling general queries including on site and phone/email support. Levels 2 and 3 support are handled directly by Corsano, escalated to Corsano Health by the Medtronic support team. The Corsano support team will evaluate the level 2 and 3 support and provide expert technical guidance and resolution for advanced system or cloud-related issues. The Corsano support team includes two Customer Support staff and two Developers.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: Medtronic provides Level 1 support handling general queries including on site and phone/email support. Levels 2 and 3 support are handled directly by Corsano, escalated to Corsano Health by the Medtronic support team. The Corsano support team will evaluate the level 2 and 3 support and provide expert technical guidance and resolution for advanced system or cloud-related issues. The Corsano support team includes two Customer Support staff and two Developers.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide implementation and integration experts to support the throughout pre and go live phase. This means on site installation, training and support during the initial use of the device and Platform. The client will have access to online support knowledge base and be able to request support via the Medtronic help centre.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats: Printed (hard copy)
• End-of-contract data extraction: Data can be extracted in a secure encrypted fashion at end of contract. Depending upon the quantity of data required, this service could be chargeable on a time and materials cost basis only. Medtronic Ltd and Corsano Health are fully GDPR compliant. Corsano Health retains patient data in the cloud in fully anonymised form to support service improvement. Clients may request deletion of specific patient data to comply with GDPR. Data stored on patient phones remains unless the patient removes the app, and customers are advised to proactively wipe returned devices using the automatic prompt to remove legacy data. In cases of lost or stolen bracelets, Corsano can remotely delete all cloud-stored data and deactivate the account. The product only accesses pseudonymised data, not personally identifiable or NHS-held patient data, ensuring compliance with GDPR and maintaining patient privacy.
• End-of-contract process: Initial contract length is proposed at two year with option to extend. Customers will receive reasonable advance notice wherever practicable and ensure customers can retrieve all relevant data before the service is closed.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: We offer implementation specialists to support hospitals throughout the go-live phase. This includes on-site installation, training, and assistance during the system’s initial use. Comprehensive documentation, including equipment manuals, is provided to ensure smooth operation. Additionally, clients have access to online user guides and can reach our remote support team via phone or email for ongoing assistance.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile app is designed for daily use, pairing with the bracelet, displaying vitals, performing ECG spot measurements, managing calibration and troubleshooting Bluetooth/cloud connectivity. The desktop web portal is intended for clinical monitoring, offering multi-patient dashboards, visual and audible alarms, data review and trend analysis for healthcare staff."
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The Corsano Web Portal enables the HCP to manage the monitoring of their patients' data. Via a web browser, the HCP configures the data to be monitored, the physiological alarms, and visualises the list of patients and vital parameters obtained from the Corsano Bracelet. Parameters measured by compatible third-party medical devices are displayed on the Corsano Web Portal. When alarm conditions are met, the Corsano Web Portal generates visible and audible alarms.
• Accessibility standards: None or don’t know
• Description of accessibility: Accessibility for the Corsano CardioWatch bracelet and web portal focuses on ensuring that patients and HCPs can easily use the system regardless of physical, sensory or technical limitations. The bracelet is designed to be lightweight, non-invasive, simple to wear, enabling continuous monitoring without active user interaction. The web portal supports clear dashboards, readable data visualisations, and intuitive navigation to reduce cognitive load for clinicians. Secure remote access allows HCP to review patient data remotely. Together, these features promote inclusive use, improve usability in clinical environments, and help ensure that vital health information is accessible, timely, and actionable for all users.
• Accessibility testing: Corsano designs its CardioWatch 287 system with user needs at the center, engaging patients, HCP and clinicians from the earliest requirements phase. User input has informed product development through interviews, usability engineering, and iterative testing. Since 2021, at least four usability campaigns have been conducted, including design-phase assessments and clinical investigations (WATCH-IT in Norway and Sweden; ENDOWATCH in the Netherlands). User acceptance testing validates the system’s usability, supported by onboarding documents and workflow guidance to simplify enrollment, pairing, and use.; ; The Corsano system supports full patient monitoring, in hospital or at home, with clear mapping of user journeys and integration into clinical pathways. While WCAG 2.1 AA compliance is not yet achieved, work is underway to meet accessibility standards.; ; Development is supported by a multidisciplinary team; clinicians, software and hardware engineers, data scientists, quality specialists, and sale. Following agile methodologies for continuous improvement. Objectives, KPIs, and benefits are tracked via the ISO 13485 QMS. ; ; The Cloud-based system aligns with NHS Cloud First and Internet-First policies, uses common components and protocols (HTTPS, AWS), and is supported by a Service Level Agreement. Performance reporting and system availability are provided online, with average uptime of 99.99% over the past 90 days.
• API: Yes
• What users can and can't do using the API: The Corsano REST API lets developers integrate securely with Corsano’s Health Cloud and Users Cloud to access health and user data from Corsano devices. You can authenticate via OAuth 2.0/JWT, retrieve real‑time and historical vital signs, manage studies and patients (for researchers), and export metrics programmatically. The API supports authorised data queries, study creation, patient lists, summaries, and raw metric exports. However, you cannot use the API without proper tokens and permissions, access unrelated personal data, or bypass authentication; large exports are rate‑limited and research‑level features require appropriate API keys and roles.
• API documentation: Yes
• API documentation formats: Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Device Parameters: at client request, the device parameters can be switched on or off to suit individual needs. Parameter Frequency: the frequency at which each parameter is monitored can be adjusted to meet specific requirements, with all changes reviewed to ensure device performance. Alarm Settings: alarm parameters can be customised based on the individual and the specific parameters being monitored. Performance Assurance: adjustments are carefully validated to maintain reliable, accurate, and safe operation."

Scaling

• Independence of resources: Serverless AWS architecture allows scaling based on demand

Analytics

• Service usage metrics: Yes
• Metrics types: Regular reports and also reports on request are available
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Corsano Health BV

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Data in the cloud is encrypted with the industry-standard AES-256. The encryption keys are centrally managed by the AWS Key Management Service (KMS), a fully centralised key management service from AWS. Data is also stored encrypted locally on the sensor devices and mobile devices.
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Data from the bracelet can be transferred / exported securely either via the Corsano App or the Corsano Gateway. ; Data logs are available for exports via API; ; https://corsano.com/knowledge-base/content-of-exported-data-file/
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • Raw Data is available for export in the Research Portal:
  • ACC, PPG G, PPG G/R/iR and BIOZ
• Data import formats: Other
• Other data import formats: None

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Data protection between buyer and supplier networks
• Data protection within supplier network: Other
• Other protection within supplier network: All data in transit is encrypted using BLE 5.0 with AES-128 encryption, HTTPS REST APIs with TLS1.2+.

Availability and resilience

• Guaranteed availability: Corsano Health and Medtronic Limited will use its commercially reasonable endeavours to ensure the device and software is available 7 days a week, 24 hours a day except for planned maintenance during non-critical time periods (typically 06:00 UK time) on five working days' notice.
• Approach to resilience: It has been designed as a serverless architecture, which means that Corsano does not have to manage the underlying infrastructure itself. Daily backups of the S3 instance and the Atlas MongoDB databases are performed. AWS CloudTrail takes snapshots of the backup storage status and logs events to enable recovery in case of disruptions. The Corsano Cloud monitors and logs various parameters such as code exceptions, cloud performance, API availability, and the status of the backup storage.
• Outage reporting: Incidents can be reported directly on a 24/7 basis, both by email and phone. In the event of a (potential) security incident, the supplier will contact the client as soon as possible. Faults are recorded on the monitoring platform in an error log (also at debug level). All devices are logged and registered to record and track issues. Logs can be shared by the Corsano App to give Developers deep insight in the malfunctioning of the system.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: App Access:; Any users can access the Corsano app and setup an account with access to only their data. The Corsano HCP app requires users to have approved access the same as the portal access.; ; Portal Access:; The Access is restricted using an approval based system which requires users to be vetted by submission of before they can access the Corsano portal.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Other
• Description of management access authentication: Multi-Factor Authentication (MFA):; ; Description of management access authentication:; ; Role-based data access with a "least privilege approach" is managed using AWS Identity and Access Management (IAM) to minimize the risk of intrusion. ; ; Access to the Corsano portal is secured with a login and password, with optional multi-factor authentication. The Corsano app requires the creation of a strong password (at least eight characters, uppercase and lowercase letters, numbers, special characters) and recommends regularly updating it every 90 days.

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: - HIPAA & GDPR; - QMS with ISO 13485 certification; - ISMS with ISO 27001 certification; - certified ISO 13485 Quality Management System (QMS) was upgraded to cover; Corsano has no Cyber Essentials certificate ; and comply with the ISO 27001 norm for Information Security Management System (ISMS).
• Information security policies and processes: The Corsano wearable and platform collects, transmits, and stores data, including Protected Health Information (PHI) as defined by HIPAA. Data security and privacy are central to its design, ensuring compliance with NHS data protection and security requirements and GDPR. The system securely gathers, stores, processes, and utilises data from the Corsano Bracelet and third-party medical devices, using industry-recognised best practices and AWS to maintain a secure, scalable, and reliable architecture. Corsano is ISO 27001 certified, with compliance regularly tested through internal audits and ISO assessments. Cybersecurity audits, third-party memoranda, and security overviews are available to customers to demonstrate robust data protection. In the event of a lost or stolen device, patient data can be remotely deleted from the cloud and accounts deactivated, safeguarding sensitive information. Aligning with NHS and GDPR standards to ensure patient data privacy and protection.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Regulatory process & procedures are an integral part of the QMS System; including change management notification of NB/CA based on impact level, whether it be FDA or CE. Device configuration (software/firmware versions) is available on the Corsano Web Portal as well as in Logs received via the Corsano App
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Corsano uses an ISO 27001-aligned vulnerability management process combining continuous monitoring, software vulnerability scanning, penetration testing, and AWS CloudTrail audit logging.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Corsano’s protective monitoring approach relies on continuous security monitoring, AWS CloudTrail auditing, and an ISO 27001–aligned ISMS. Internal security roles and committees oversee: (1) identification of security and privacy risks through exception monitoring, API availability tracking, and system performance alerts; (2) continuous monitoring of data processing via immutable audit trails; (3) verification of compliance with internal ISMS policies, GDPR, HIPAA, and contractual requirements; and (4) monitoring the effectiveness of technical controls such as encryption, strong authentication, rate limiting, and secure API gateways. Findings trigger incident response and corrective actions to maintain system integrity.
• Incident management type: Supplier-defined controls
• Incident management approach: In the unlikely event that an information governance incident occurs, the internal committees will be notified as soon as possible to evaluate the severity and risk, consult with the relevant department and primary stakeholders cover to investigate and complete the applicable internal documentation requirements and comply with the requirements of the GDPR
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Testing up to 10 devices for a period of up to 8 weeks. It enables evaluation of features, performance, and suitability before committing to a full purchase, providing flexibility and hands-on experience with minimal risk. Ideal for pilot deployments or proof-of-concept evaluations.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: DEKRA
• ISO 9001 accreditation date: Monday 1 July 2024
• What the ISO 9001 doesn’t cover: Scope includes: Sales, order management, storage, handling, technical service and distribution of medical devices. Including regulatory affairs, import, post market surveillance, field service, EMEA and customer education
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Ab0ff75d-3508-4c37-ae03-c912372ee4a7
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rs.ukitendermanagement@medtronic.com. Tell them what format you need. It will help if you say what assistive technology you use.