MTI TECHNOLOGY LIMITED

MTI Storage services and solutions

MTI provide a range of services and solutions relating to data Storage with the leading Storage vendors and solution ISVs - these services cover Assessment, Design and Sizing, Deployment, and ongoing Management of a range of solutions

Features

• Store and Manage data on premises, cloud and SaaS environments
• Support for sizing, design and deployment in Hybrid/Multi Cloud environments
• Multiple solutions capability - Dell, Pure, Komprise, DataDobi etc.
• Capex and Consumption based service options available
• Solutions to support any protocol (block/file/Object)
• Options for Cyber Resilient storage

Benefits

• Identify gaps/risks in current storage strategies and solutions
• Orchestrate and automate recovery worklflows
• Meet regulatory and compliance requirements for Data storage
• Copy/Move/Migrate between storage systems and targets seamlessly
• Maintain Disaster readiness with Active/Active and other replication options
• Protect data with Airgapped, Immutable and Indelible solution options

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid@mti.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

758757992864042

Contact

Darren Moyes
01483520200
bid@mti.com

About your service

• Service categories:

  Systems Infrastructure Software

  Storage

  Data replication and protection

  • Data Protection Software
  • Backup and Recovery Reporting Software
  • Storage Replication Software
  • Host or Hypervisor-Based Replication Software
  • Systems and Data Migration Software
  • Fabric and Appliance-Based Replication Software
  • Array-Based Replication Software
  • Replication Management Software

  Archiving

  • File and Other Archiving Software

  Storage infrastructure and device management

  • Storage Resource Management and Heterogeneous SAN Management Software
  • Storage Device Management Software
  • Host-Based File Systems and Volume Management Software
  • Storage Access and Path Management Software
  • Automated Storage Tiering Software
  • Storage Acceleration Software

  Software defined storage controller

  • Block-Based Software-Defined Storage Controller Software
  • File-Based Software-Defined Storage Controller Software
  • Object-Based Software-Defined Storage Controller Software
  • Hyperconverged Software–Defined Storage Controller Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Certain deployment scenarios must run on proscribed hardware for on premises deployments. Not all storage solutions are available in all clouds
• System requirements: Customer must have appropriate Network connectivity

User support

• Email or online ticketing support: Yes
• Support response times: P1 system down SLA within 30 minutes, P4 (Query) SLA Next Business Day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes
• Support levels: MTI provide a complete support package for the products and services which we are able to directly support as an authorised service/support partner: MTI Support+ covers 24 x 7 access to the MTI Service Desk to L1 & L2 engineering resources based in the UK, with a 4Hr onsite response SLA - outside of this Direct Vendor Support applies based on the specific Vendor or ISVs SLAs.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: There will be variations dependent on whether the buyer organisation is self managing a solution or if it will be MTI Managed: Typically installation or deployment is handled by MTI or our Vendor partners, Installation includes knowledge transfer and initial setup of storage systems/solutions, in addition MTI can signpost buyers to free onboarding training based on a specific Vendor Technology (e.g. Dell or Pure) and for paid instructor led or virtual training, or self paced learning curriculums. Where MTI is fully managing the customers environment we will onboard and manage the workloads and take complete ownership for the running of the solution/environment. There is a complete onboarding process for customers handled by the MTI Service Management Team.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Microsoft Office Formats (Word, PowerPoint, Excel etc.)
• End-of-contract data extraction: This will be dependent on the nature of the solution: If the assets are customer owned, they will typically retain ownership of their solution and continue to run and maintain it (subject to a valid support contract for updates etc.) - if the assets are Vendor or MTI owned (for with Storage as a Service solutions) the customer will have the option to extend their contract or migrate their data to an alternative platform (at their own cost).; Where an asset is transferrable (e.g. not part of a multi tenant solution) the customer may also opt to purchase the asset for continued use without MTI Management or services being provided.
• End-of-contract process: This will be variable based on the solution the customer has opted for: For a solution where the customer owns the assets they can opt to renew software and hardware licensing with the ISV/Vendor and continue to operate or run at risk with no official support and access to upgrades/security fixes. Where MTI or a Vendor owns the assets the customer will have options at the end of contract to extend, migrate the data to an alternative platform (at their own cost) or have the Data Deleted. They may also choose to move onto a rolling contract dependent on the solution in place.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Documentation is typically provided based on the specifics of the service or solution being provided and is handled through the MTI service transition process and manager: For "As built" documentation, this is usually handled via the Professional Services and PM team.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • Windows
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Interfaces to manage various aspects of certain Storage solutions (e.g. Web Browser) can be run on devices with a compatible browser: Not all storage solutions may directly accessible in this way. Certain capabiltiies may require Browser extensions/Plugins which may not be installable on mobile devices.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Secure Tunnel service to allow support to remotely triage and troubleshoot any issues with the deployed platform (typically opened by the consumer to allow support access) - for physical infrastructure deployments an OOB Mgt interface is also usually available with an API/CLI and Web interface (usually HTML5)
• Accessibility standards: WCAG 2.2 A
• Accessibility testing: No testing completed
• API: Yes
• What users can and can't do using the API: The Platforms supported by MTI all have published APIs - as an example, Pure Storage Flash Array is managed with APIs as a first class citizen, meaning that any activities which can be completed in the UI can also be automated and executed via the API. APIs are published for Dell, Pure and other storage software/software defined storage products to support automation and integration with external applications and services.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Storage solutions will by their very nature be bespoke in terms of the supporting infrastructure and type of storage (e.g. Block/File/Object) and the variety of applications that require support - this means that consumers and their organisations will all require a degree of customisation in terms of the supporting infrastructure (type of storage, location, Access and usage requirements etc.) and the licensing required to support their environment. The most obvious customisations are along the dimensions of Capacity and Performance.

Scaling

• Independence of resources: There are no shared resources: Each solution is tailored with dedicated resources allocated based on the customers requirements, Even in Multi Tenant Solutions there is complete tenant seperation so resource contention from other users is not a factor.

Analytics

• Service usage metrics: Yes
• Metrics types: Tailored metrics are available in a range formats and are typically highly customisable based on the solution the buyer is consuming, but can include capacity reports (how much is consumed, how much is free) and performance reports (i.e. for Block storage this may include IOPS and throughput) with predictive analytics of consumption/performance over time: Different storage solutions will provide access to different metrics based on whether the solution is Block, File or Object based.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Dell Technologies, Pure Storage, Komprise, Data Dobi, Wasabi and Prolion

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: With storage solutions, data is typically exported in the native format in which it was written, although specific migration tooling may be able to act as an intermediate system for export of data. Data stored as blocks will typically have to be exported in its native format to a compatible host/storage system, Files can usually be copied between compatible file systems and objects typically require a conversion process to be readable on different object platforms.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Original format
• Data import formats:
  • CSV
  • Other
• Other data import formats: Original format based on the type of storage solution

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Different solutions will have different levels of availability based on the buyers requirements - typically solutions are architected based on principles that ensure no single points of failure, including dual/multi controller storage solutions with redundant network paths, data resiliency capabilities (including RAID, virtual RAID and Erasure Coding) - for cloud based solutions Multi Cloud/Multi AZ solutions allow for cross replication of data for resilience (adopted at the users choice) and many storage solutions also include the ability to "lock" data through Object Locking and Immutable/Indelible snapshots - some storage solutions also enforce multi user authorisation to potentially destructive commands and actions (e.g. for destroying a LUN or amending a protection policy).
• Approach to resilience: Resilience is built into all MTI Designs and architectures for Storage Solutions. by ensuring the adoption of solutions which contain no single points of failure, and which support a range of data protection and security controls to protect the data through a combination of Encryption, replication, Immutability/Indelibility, Access Control and underlying resilience to data through RAID, Virtual RAID or Erasure Coding to increase tolerances to physical component failure and tampering .
• Outage reporting: Service outages can be communicated to buyers based on a number of communications channels based on their specific solution, which can include Dashboards, API calls to alert systems and via SMPT (email) alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Dependent on whether or not the solution is MTI or Customer Managed, capabilities exist within the solutions to restrict access to specific users based on strict RBAC controls - based on least privilige principles to ensure appropriate access is granted to appropriate resources. Support tunnels must be opened by the Customer nominated administrator or by MTI rather than being "always on".
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: ISO 27001, ISO 20000, EU/US Privacy Shield, EU GDPR, SSAE 16 SOC 2, US HIPAA, US CJIS, UK ICO.; All MTI personnel undertake regular training on Security Policy and processes: MTI's ISMS details the reporting structure and roles and responsibilities for implementation and adherence of the policy: All employees are encouraged to promote and demonstrate security positive behaviours and report concerns, weaknesses and incidents to the MTI Security Forum immediately - the Forum is comprised of the MTI SIRO, GDO, SDOD, and other relevent stakeholders. the relevent MTI policies and processes are available on request from the MTI Quality Manager.
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: As a reseller of different storage technologioes (e.g. Dell, Pure, Wasabi etc.), each of these vendors publishes identified vulnerabilities and remediations through software updates and patches: MTI operates a formal change management policy and change management process/procedure part of which is to assess any changes for Risk impact, which includes potential security impacts.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: MTI performs ongoing and constant reviews of its infrastructure and services as well as maintaining a trained staff within our SoC whch utilises our own SIEM and monitoring services: Patches can be deployed rapidly based on the assessment of Risk as identified in the Change Mgt Process: Our threat assessment information comes from multiple sources including alerts from the Vendors themselves.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: MTI uses a holistic protective monitoring approach across all infrastructure, combining SIEM, IDS, and IPS to monitor on‑premises and cloud environments. Intrusion protection devices and PAN firewalls enforce border control, block suspicious activity, and log all events into the SIEM. The SIEM centralises, normalises, and correlates logs, generating real‑time alerts for MTI’s 24x7x365 SOC analysts. Proactive monitoring, real‑time alerting, and integration with incident management ensure all alerts are prioritised and addressed, providing comprehensive visibility and automated response across MTI’s environments
• Incident management type: Supplier-defined controls
• Incident management approach: MTI’s incident management approach follows the SMSINC001/2 Incident Management Policy, the Major Incident Management Procedure, and the IT Business Continuity & Disaster Recovery framework. It ensures a consistent, timely response with defined responsibilities and clear classification of security events. All incidents are logged, escalated, and reviewed for root cause, with improvements driven by the MTI Security Forum. The focus is rapid service restoration, strong communication, and use of alternative channels when needed. Regular reviews, testing, and annual ISO 22301:2019 audits maintain effectiveness, supported by certified staff and aligned to ISO27001 principles
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Specifically in relation to MTIs provision of Cloud Storage through MTIProtect (powered by Wasabi) - MTI is able to offer a free trial of this service for up to 30 days and to a maximum of 5TB for customers to try and test the solution.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0.5%
• Between £250,000 and £500,000: 1.5%
• Between £500,001 and £1,000,000: 4%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Wednesday 25 June 2025
• What the ISO/IEC 27001 doesn’t cover: All of MTI's services are covered by our ISO27001 certification.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau
• ISO 9001 accreditation date: Tuesday 21 October 2025
• What the ISO 9001 doesn’t cover: All of MTI's services are covered by our ISO9001 certification.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 85fbd8e1-305b-424b-9677-0bcd14797836
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 9994f4e6-a796-4310-87f3-9070723bb609
• Other security certifications: Yes
• Any other security certifications:
  • CHECK
  • CREST
  • The Cyber Scheme
  • Data Security and Protection Toolkit (DSPT)
  • ISO 20000 IT Service Management
  • ISO 23001 Business Continuity Management System
  • ISO 45001 Occupational Health & Safety Management System
  • ISO 14001 Environmental Management Systems

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid@mti.com. Tell them what format you need. It will help if you say what assistive technology you use.