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MAXIMUS UK SERVICES LIMITED

Oracle B2C Service Implementation and Consultancy

Oracle B2C Software as a service implementation and consultancy service for existing instances.

Features

  • Consultancy services for existing Oracle B2C instances
  • Configuration services for existing B2C instances

Benefits

  • Long experience in Oracle B2C instance configuration and management
  • Right first time approach with transparent pricing
  • Collaborative and experienced

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at richard.george@maximusuk.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

7 7 5 5 1 7 3 3 2 1 7 6 3 9 7

Contact

MAXIMUS UK SERVICES LIMITED Richard George
Telephone: 07973640527
Email: richard.george@maximusuk.co.uk

About your service

Service categories

Cloud Support Services

Ongoing Support

  • Product support capabilities

Service scope

Service constraints
Remote support only. Services are applicable only to existing instances.

User support

Email or online ticketing support
Yes
Support response times
We offer different support packages with associated costs. Our widest support coverage is Monday - Friday 0800 - 2000 excl Bank holidays.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
0900 -1700 Monday to Friday (excl bank holidays)
0800 - 2000 Monday to Friday (excl bank holidays)

Pricing is dependant on complexity of support requirements. A cloud support engineer handles support in conjunction with the client and their Maximus UK Client Relationship Manager.

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Oracle B2C

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £800.00 £800.00
Business architect £800.00 £800.00
Data architect
Role level UK Rate Offshore Rate
Data architect £800.00 £800.00
Solution architect
Role level UK Rate Offshore Rate
Senior solution architect £800.00 £800.00
Technical architect
Role level UK Rate Offshore Rate
Senior technical architect £800.00 £800.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £800.00 £800.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £800.00 £800.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £800.00 £800.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Lead cyber security governance and risk manager £800.00 £800.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Lead cyber security monitoring £800.00 £800.00
Cyber security incident response
Role level UK Rate Offshore Rate
Lead cyber security incident response £800.00 £800.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Lead cyber security vulnerability management £800.00 £800.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Analytics engineer £800.00 £800.00
Senior analytics engineer £800.00 £800.00
Data analyst
Role level UK Rate Offshore Rate
Data analyst £800.00 £800.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £800.00 £800.00
Data governance manager
Role level UK Rate Offshore Rate
Lead data governance manager £800.00 £800.00

IT operations roles

Business relationship manager
Role level UK Rate Offshore Rate
Senior business relationship manager £800.00 £800.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £800.00 £800.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Senior business analyst £800.00 £800.00
Delivery manager
Role level UK Rate Offshore Rate
Senior delivery manager £800.00 £800.00
Head of (Agile) delivery management £800.00 £800.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £800.00 £800.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Senior DevOps engineer £800.00 £800.00
Senior DevOps engineer - management £800.00 £800.00
Frontend developer
Role level UK Rate Offshore Rate
Senior frontend developer £800.00 £800.00
Software developer
Role level UK Rate Offshore Rate
Senior developer £800.00 £800.00
Senior developer - management £800.00 £800.00

User-centred design roles

Graphic designer
Role level UK Rate Offshore Rate
Graphic designer £800.00 £800.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Approachable Certification Ltd
ISO/IEC 27001 accreditation date
Thursday 5 December 2024
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
The British Standards Institution
ISO 9001 accreditation date
Tuesday 19 March 2024
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
None of the criteria
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
31e3970c-fc81-4916-b12d-b566a169deaa
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at richard.george@maximusuk.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.