AVINEON EUROPE LIMITED

FME Platform Solutions (FME Form, Flow and Flow Hosted) from Avineon Tensing

Avineon Tensing (Avineon Europe Ltd) is a Value Added Reseller (VAR) Safe Software Partner providing FME Platform solutions. FME Form, Flow and Flow Hosted lead the no-code geospatial data ETL space, integrating hundreds of spatial/non-spatial data formats and orchestrating AI tools and services, we help create your ideal FME footprint.

Features

• Integrates with Enterprise apps, simplifying business processes and operations
• Converts 450+ data connections: raster, vector, databases, BIM, and APIs.
• Integration platform for open source & proprietary software and formats..
• Handle complex streaming data for real-time decision making.
• Facilitates extraction from diverse, dispersed data sources efficiently and effectively.
• Improves Business Intelligence using geodata, enhancing location intelligence.
• Automate complex data pipelines with scheduling, triggers and notifications.
• Orchestrates complex data workflows for improved operational efficiency and productivity.
• Deploy on-premises, Azure, AWS, hybrid or multi-cloud environments.
• Build data validation rules and automate data flow processes.

Benefits

• Scalable solutions that grows in sync with your evolving needs.
• Off-the-shelf software, easily customisable to meet specific business requirements.
• Seamless integration with existing infrastructure, Office Software and GIS applications.
• Significant cost reductions by automating Extract, Transform, Load (ETL) processes.
• Offers a platinum suite of support for complex enterprise integration.
• Diverse global user base with established training and community forum.
• Flexibility in licensing options - perpetual, subscription or PAYG.
• Improves operational efficiency with real-time data integration.
• Improve spatial data quality with automated validation and cleansing.
• Accelerate digital transformation with enterprise data integration platform.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk@avineon-tensing.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

776108201009197

Contact

Oliver Morris
020 8058 8106
uk@avineon-tensing.com

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Database management systems

  • Low-Code Database Management Systems

  Data integration and intelligence

  • Data Ingestion and Transformation Software
  • Data Quality Software
  • Metadata Management Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The FME Platform functions as both a standalone platform and an extension for other software services, offering API integration. It seamlessly connects with various systems including Esri and Autodesk to enhance data handling and automation capabilities across a wide range of applications, databases, and cloud services, effectively extending their features.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: FME Flow Hosted (formerly FME Cloud) runs on Amazon Web Services, therefore any constraints mirror those of AWS. FME Flow Hosted instances are Linux based, Windows-exclusive formats are unavailable e.g. MS Access, Esri Personal Geodatabase. Annual plans have a credit allocation that suits most scenarios for transactional data storage and data transfer. Exceptional requirements may incur additional costs. At least 1 license of FME Form (formerly FME Desktop) is required to author the data pipeline jobs, known as workspaces running on the FME Flow Hosted platform.; ; FME Form - Windows, Linux & MacOS.; FME Flow - Windows\Linux\Docker\Kubernetes
• System requirements:
  • An active subscription\maintenance term for new versions & security updates
  • A modern Internet Browser
  • FME Form (formerly FME Desktop)
  • Firewall changes and/or IP whitelisting
  • Internet access required for Flow Hosted
  • Minimum recommended RAM x8GB, min CPU x4.

User support

• Email or online ticketing support: Yes
• Support response times: Weekdays, reply from 09:00 to 17:30 with response times typically as follows: For a major issue, the response time is within 30 minutes. For standard operational assistance, the response time is set at 4 hours. We do not operate at weekends or on UK public holidays, extended support times are available on request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Technical support at Tensing covers a range of issues including guidance on "how to" questions, transformer selection, and troubleshooting workspaces that are no longer functioning. The consultant assesses each support ticket and will inform the client in advance whether the issue can be addressed within the inclusive package or if it requires additional consultancy hours.; ; Tensing is committed to ensuring a positive experience for customers using the FME platform, aiming to assist them in achieving their data management goals. Technical support is designed to help customers effectively use the FME technology, whereas consultancy involves Tensing taking a more active role in executing tasks, which may entail additional costs.; ; Issues that involve software or documentation updates on the FME platform, Tensing logs these with Safe Software, the vendor, and tracks their resolution. While Tensing supports clients with potential workarounds, they are unable to independently resolve issues that require vendor intervention.; ; Advanced Support - Beyond technical support, Tensing offers advanced support/consultancy time typically used for installing, configuring, or upgrading FME Flow, workspace authoring, optimising processes, integrating with tools like Esri and configuring network settings. Additionally, security advice, implementing new technologies and providing best-practice guidance.; ; Clients have access to a technical account manager.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Resources include an extensive collection of online documentation and tutorial videos on YouTube and the Safe Software FME Community pages. These materials are easily accessible and provide guidance on various aspects of an FME Flow Hosted deployment allowing users to familiarise themselves with the platform.; ; For a more structured learning experience, we provide a range of training and coaching led by our FME Certified training team. We offer public instructor-led online courses scheduled throughout the year, these courses are run during standard UK working hours in either a 2 full-day or 4 half-day format. 4 half-day structure is “family-friendly” half days of focussed training time, delivered so as not to be disrupted by school drop-off and pickup slots.; ; For teams seeking a more tailored training approach, we offer private courses, ensuring that the content is specifically relevant and tailored. In-person training is also available, at your office or co-working space. This option includes the arrangement of all necessary logistics, from venue and IT equipment to catering, ensuring a comfortable and hassle-free training experience. Whatever your preference, our flexible training options are designed to meet your needs and help you get up and running with the FME Platform quickly and smoothly.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Markdown
  • Hardcopy (on request but at extra cost)
• End-of-contract data extraction: The FME Platform typically does not store data, it is used to power the data pipeline ETL process. The FME Workspaces which contain the data pipeline business logic and function can be exported from FME Flow in bulk either via the GUI or by API. These Workspaces can be retained and used in current and newer versions of FME Form and Flow. In FME Flow if any data is retained within the underlying PostgreSQL database or in the file storage, the PostgresSQL database can be backed up in binary or plain SQL format as well as exported into any one of the over 450+ formats FME supports. Any files can be bulk downloaded from FME Flow.; ; Under a perpetual license agreement, users can continue to use FME Form and Flow, they will however not receive software updates or security patches.
• End-of-contract process: Prior to the end of a subscription or perpetual license contract, Tensing will offer a review session with the client to ensure the full implications on datasets and processes are understood and an action plan is implemented.; ; For a subscription contract FME Flow will remain accessible through the browser based GUI but will be unable to run any jobs. FME Form will raise a license expired message and close.; ; Under a perpetual license, FME Form and Flow will continue to function, however, new updated versions of FME will be unavailable for use and in most cases, security updates will be unavailable.; ; There are no service or licence fees associated with the natural expiry of a subscription, maintenance or service agreement.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboard and offboarding documentation is available online at all times, it is open access.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: FME Flow provides a web-based interface for managing data integration workflows, job scheduling and system administration. Users access dashboards displaying job status, resource usage and automation logs. The interface enables workspace publishing, user management, notification configuration and real-time monitoring. REST API endpoints extend functionality for programmatic control. Limitations include role-based access restrictions where non-admin users have reduced functionality, and some advanced features require specific FME Flow versions.
• Accessibility standards: WCAG 2.2 A
• Accessibility testing: The FME Flow web interface supports keyboard navigation, screen readers and adjustable text sizing. Interactive elements include focus indicators and descriptive labels. Colour contrast meets AA standards. Form fields have associated labels for assistive technology compatibility. Error messages are clearly presented with guidance for resolution. The interface avoids reliance on colour alone to convey information. Safe Software the developers of the software platform have undertaken considerable testing scenarios to evaluate the service interface with assistive technology users.
• API: Yes
• What users can and can't do using the API: Through the FME Flow API there are a comprehensive range of endpoints that include:; - Sending, receiving and modifying notifications; - Running jobs and viewing job history; - Managing user accounts, roles and policies; - Licensing FME Flow; - Performing backup and restore operations; - Managing cleanup tasks; - Scheduling jobs; - Managing user settings and favourites; - Uploading and managing file resources; - Publishing workspaces and managing published parameters; ; There are some limitations in using the API service this includes:; - Restricted access based on user permissions, where some endpoints might be inaccessible to non-administrative users.; - Dependency on the version of FME Flow, as not all functionalities are available in older versions.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: What can be customised:; Workspaces: Users create custom workflows to transform and transfer data between different formats and systems.; Automations: Users can design workflows that trigger based on data changes, schedules, or external signals.; Engines and Scaling: The platform supports customisation of engine sizes and quantities, facilitating scaling to meet workload demands.; API Integration: FME Flow Hosted features strong API capabilities for integrating and automating FME workflows with other applications.; Security Settings: Users can tailor security settings, including roles, permissions and access controls to align with organisational policies.; Notifications and Logging: Custom notifications and logs can be configured to monitor workflow performance and results.; ; How users can customise:; FME Flow: This tool is primarily used for creating and modifying workspaces.; Web Interface: The platform's web interface lets users manage account settings, engines and monitor overall system performance. It also supports automation management.; APIs: For advanced customisation, the FME REST API enables programmatic interaction with server components and integration with external systems.; ; Who can customise:; Workspace Designers: GIS specialists/data engineers using FME Flow.; Administrators: Those with administrative rights can adjust engine settings, user permissions and security.; Developers: Can use the API for deeper integration and automation beyond the standard GUI offerings.

Scaling

• Independence of resources: FME Flow has a queue control system which is a mechanism for targeting FME Engines to run specific jobs. A queue control can be configured to ensure jobs can be prioritised and FME Engines are scheduled for specific tasks. FME Flow Hosted can also be configured to use additional instances when the load on the instance reaches a specific level.; ; The availability of engines to run concurrent jobs is fundamental to the performance and independence of resources in FME. Engine volume will relate to your commercial agreement.

Analytics

• Service usage metrics: Yes
• Metrics types: FME Flow allows monitoring of activities through pre-configured and user-defined notifications. Users can track significant events like workspace runs, backups, and repository creations. Notifications can be integrated into automated workflows or delivered via pre-set subscriber protocols like email. System events can be actively monitored, enabled, or disabled, with a history log accessible for review. Custom topics can also be created for specific notifications, ensuring users are alerted to the success or failure of designated tasks.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Safe Software

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: This is what FME is designed for - FME is a flexible data integration platform that excels in converting data between various formats. Users can export data through FME by designing workflows in FME Form, which supports over 450 file formats and hundreds of other API based endpoints. The process involves selecting a reader to import the source data and configuring a writer to output the data to the desired format. Advanced transformation tools are available to manipulate data during the Extract, Translate and Load (ETL) process. FME Flow allows the automation of these workflows via a schedule or trigger.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • FME writes/exports to over 450 file based formatserent data formats
  • Open data standard formats (multiple including XML, JSON)
  • Direct database connections, Oracle, SQL Server, PostGIS (plus JDBC, ODBC)
  • Proprietary data formats (multiple including ESRI, AutoDesk, Bentley)
  • Geospatial data formats, 2D, 3D, 4D
  • Raster and Vector formats (TIFF, GEOTIFF, Shapefile, MapInfo, OGC GeoPackage)
  • PDF, Microsoft Excel
  • Cloud Native Data Formats
  • File geodatabase, DWG, DXF, DGN, IFC, Revit
  • Microsoft PowerBI, Tableau, Qlik, Elastic, Vector Databases
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • FME reads/imports to over 500 file based formats
  • API (REST, SOAP) JSON, XML
  • Direct database connections, Oracle, SQL Server, PostGIS (plus JDBC, ODBC)
  • Proprietary data formats (multiple including ESRI, AutoDesk, Bentley)
  • Geospatial data formats, 2D, 3D, 4D
  • Raster and Vector formats (TIFF, GEOTIFF, Shapefile, MapInfo, OGC GeoPackage)
  • File geodatabase, DWG, DXF, DGN, IFC, Revit
  • Open data standard formats (multiple including XML, JSON)
  • PDF,Microsoft Excel
  • Cloud Native Data Formats, Vector Databases

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: N/A - FME Form, Flow and Flow-Hosted do not connect to Avineon Tensing's network infrastructure.
• Data protection within supplier network: Other
• Other protection within supplier network: N/A - FME Form, Flow and Flow-Hosted do not connect to Avineon Tensing's network infrastructure.

Availability and resilience

• Guaranteed availability: Avineon Tensing provides a flexible Service Level Agreement (SLA) tailored to various technical support needs and FME deployment. The SLA is typically classified by severity from P1 to P4. P1 issues, the most severe, include a 30-minute response and a 4-hour resolution time, addressing critical impacts such as data loss or halted production. P2 issues, involving partial service loss without data corruption, have a response time of 60 minutes and resolution within 8 hours. P3 concerns, indicating potential functional failures with minimal immediate impact, have response and resolution times of 120 minutes and 80 hours, respectively. P4 issues, mainly requiring operational assistance or advice, have the longest response and resolution times at 240 minutes and 80 hours.; ; Special considerations can sometimes be given to direct FME-related software issues due to Safe Software support being located in Canada and impacted by working times. Tensing may adjust priorities and resolution times based on specific case details or available workarounds, maintaining transparent communication throughout the process. Feature requests are handled separately, without standard resolution timelines, facilitating customer discussions on enhancements and forwarding suggestions to vendors without assurance of implementation.; ; Further information is available on request.
• Approach to resilience: FME Flow is hosted on the clients datacentre, there is complete flexibility when it comes to the level of resilience required for the system. One advantage of FME Flow is that it offers a highly available service with resilience through spreading the infrastructure across multiple machines. FME Flow can be deployed as part of a CI\CD pipeline and run inside a containerised environment using Kubernetes.; ; More information is available upon request.
• Outage reporting: FME Flow has monitoring and alert mechanisms which can be configured to trigger an email, slack message or pass a message to any application supporting Webhooks. FME Flow also have a template System Dashboard which can be customised and enables real-time insights into system performance, job queues, workspace runtimes and general system health.; ; Using these tools FME Flow can provide service warnings before an outage occurs. If an FME Flow instance does shutdown, additional FME Flow instances or third Party tools (such as Zabbix, Nagios, or Splunk) would be required to report on outages.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: FME Flow hosted security controls access to resources either through role-based (RBAC) or user-based access. REST API access is controlled via API keys.; ; It is also possible to incorporate a directory server (for example, Azure Active Directory) groups and users into the security configuration.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: Avineon Tensing adheres to information security policies and processes that align with the Cyber Essentials Plus framework and ISO 27001. This includes stringent measures for securing internet connections, ensuring device and software security, controlling access to data and services, protecting against viruses and malware, and keeping software up-to-date. These policies enable Tensing to mitigate cyber threats effectively, safeguard sensitive information, and comply with national security standards, enhancing their cybersecurity resilience and trustworthiness in handling data.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Safe Software engages in best practice techniques for software development, including code reviews, automated bug testing, and staging environments for manual testing. Continuous vulnerability testing is also in place to ensure any new threats are identified and addressed. Working with a CISSP-certified third party, they incorporate on-board feedback to ensure they are always developing with security on our minds.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Safe Software ensure that during the application design and development lifecycle FME Flow Hosted and FME Flow encompass a combination of secure design practices and regular audits. To ensure the security of FME Flow Hosted and FME Flow, Safe Software works with a third-party Information Security Consulting firm whose consultants are Certified Information Systems Security Professional (CISSP) designates. As a minimum, this includes network vulnerability scanning, penetration testing, and an architecture review.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Avineon Tensing can support the creation of a range of proactive monitoring indicators to ensure that the FME Flow instance stays healthy, these alerts can be emailed, sent through Slack or via Webhooks, alerts include:; ; Server Job Load.; Number of Engines.; Server Response Time: The internal response time of the web server that serves the FME Flow web application and REST API.; Job Memory Usage: The amount of memory currently in use on the instance.
• Incident management type: Undisclosed
• Incident management approach: Avineon Tensing as a Value Added Reseller (VAR) Partner and Safe Software is committed to reporting any incident that may impact the customer as soon as possible, especially when customer data could be involved. Critical incident reports that affect our customers will be sent to the Avineon Tensing team from Safe Software or directly from the Avineon Tensing team to the client emergency contact specified. If a potential bug is discovered in Safe’s security, a case should be raised with Safe directly https://support.safe.com/s/submit-case and also by contacting Avineon Tensing via uksupport@avineon-tensing.com.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Fully functional versions of each FME Platform component is available. In the case of FME Flow Hosted the trial is time and credit limited, whichever is exceeded first. FME Form and FME Flow trials are time limited.
• Link to free trial: https://www.avineon-tensing.com/en-gb/technology/fme/fme-licensing-subscriptions

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Brand Compliance B.V.
• ISO/IEC 27001 accreditation date: Wednesday 26 March 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: A05e2c3a-0b6f-4df9-ab92-2967c1bfa00e
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 8dea6b1b-d7a1-4dcc-9c94-48d37f240830
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk@avineon-tensing.com. Tell them what format you need. It will help if you say what assistive technology you use.