GENERATION DIGITAL LIMITED

Sumo Logic – Cloud Log Analytics, Observability & Security Platform

Sumo Logic is a Continuous Intelligence Platform that unifies logs, metrics, and traces from any source to provide real-time analytics and security insights. It enables IT Operations, DevOps, and Security teams to troubleshoot issues, monitor application reliability, and secure cloud environments against modern threats.

Features

• Unified log, metric, event and trace ingestion.
• Real-time dashboards and visual analytics.
• AI/ML-driven anomaly detection and alerting.
• Security analytics and Cloud SIEM integrations.
• Scalable cloud-native multi-tenant platform.
• Hundreds of pre-built integrations (cloud, DB, containers).
• Real user monitoring (RUM) & synthetic monitoring support.
• Compliance and audit-ready log storage & reporting.
• Flexible licensing model (credit-based, “Flex Licensing”).
• Full-stack visibility across on-premises and cloud environments.

Benefits

• Detect and respond to issues before business impact.
• Consolidates monitoring — simplifies tool sprawl.
• Enhances security posture with real-time threat detection.
• Provides compliance-ready audit logs and reporting.
• Scales with data volume — handles terabytes seamlessly.
• Supports hybrid cloud and multi-cloud environments.
• Reduces mean time to resolution (MTTR) significantly.
• Offers cost-effective “pay-as-you-use” pricing.
• Unifies logs, metrics, traces for complete visibility.
• Enables proactive performance and reliability management.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@gend.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

790299896502739

Contact

Thomas Sutton
+44 020 3951 3986
gcloud@gend.co

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Advanced and predictive analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Sumo Logic is an analytics extension for cloud services (AWS, Azure, GCP), security tools (CrowdStrike, Carbon Black), DevOps platforms (Jira, GitHub), and incident response tools (PagerDuty, ServiceNow). It aggregates and analyzes data generated by these systems.
• Cloud deployment model: Public cloud
• Service constraints: Sumo Logic is a cloud-native service; it requires network connectivity to ingest data, and performance relies on customer-side Collectors. Data retention limits are enforced based on the licensing plan. Access to the US Federal environment (FedRAMP) is restricted to customers meeting strict government requirements. Planned maintenance is rare and non-disruptive, announced via status page.
• System requirements:
  • Requires the Sumo Logic Collector installed
  • Requires API keys/access tokens
  • Requires a modern web browser
  • Requires TLS 1.2+ connectivity
  • Requires admin privileges on source systems

User support

• Email or online ticketing support: Yes
• Support response times: We provide expedited support and aim to respond quickly to questions. Available during business hours Monday to Friday, we will respond to enquiries within one business day or twenty four hours from the date of the receiving the inquiry.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: None
• Onsite support: Yes, at extra cost
• Support levels: We provide the following support levels: Onboarding Customer success managers (CSMs): A dedicated partner familiar with your goals, helping you hit them with coaching, calls, and training. Professional services: Additional consulting sessions for on-site training, digital transformations, custom integrations, and more. Custom resources: From onboarding to feature tips, we can provide the right content at the right time to help answer your team’s questions and needs.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: We provide a wide range of onboarding services for clients including: - Online training - Onsite training - Comprehensive user guides Etc.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Whitepapers
  • Video tutorials
  • Webinars
  • Interactive online help guides
• End-of-contract data extraction: Sumo Logic supports data export and archive; customers can download logs, export dashboards or raw data, or migrate log data out via API before contract termination. The platform is designed for compliance and audit-readiness
• End-of-contract process: At the end of the contract licences can be renewed or terminated.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding documentation (quick-start guides, agent setup, integrations, dashboards, alerting configuration) and offboarding guidance (data export, log export, account termination) are available via Sumo Logic’s public docs portal. The documentation is browser-based, searchable, and downloadable, so users can access it without special tools. Example logs/data export instructions and compliance/reporting guides support smooth offboarding and audit-ready data handling.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The core Sumo Logic application is a web interface, which is responsive on mobile browsers for basic use. The mobile app is optimized for alert triage, notification viewing, and dashboard consumption. Complex activities such as building new analytics queries, creating elaborate dashboards, or configuring Cloud SIEM rules are primarily performed on the desktop interface.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Sumo Logic offers a web-based dashboard / console UI and API endpoints for programmatic access
• Accessibility standards: None or don’t know
• Description of accessibility: Sumo Logic is designed for high usability, ensuring the interface is navigable and functional for technical users. The platform supports common browser-based accessibility features. Users can perform all core analytics, monitoring, and security functions. Formal documentation of specific standard compliance is available via the Trust Center upon request.
• Accessibility testing: Specific, formal interface testing with users of assistive technology is not publicly documented. Our development lifecycle includes internal checks and automated analysis to ensure usability and adherence to modern web standards, which benefits assistive technology users. For UK public sector buyers requiring verifiable evidence of testing, this information can be requested and provided under a Non-Disclosure Agreement (NDA) to detail compatibility and limitations.
• API: Yes
• What users can and can't do using the API: The API provides comprehensive control: users can set up Collectors, ingest data, run search queries, manage Dashboards, and automate incident response actions (SOAR). Changes to user permissions and security configurations are fully supported. The API is generally restricted from core administrative functions like billing/subscription management and legal entity changes.
• API documentation: Yes
• API documentation formats:
  • HTML
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Dashboards, alerts, monitors, queries, retention settings, integrations, and data-ingest pipelines.Role-based access and permissions, compliance settings, and data-residency options. Data retention periods per data source, log filtering, and encryption settings, can all be customised by the DevOps, security teams, IT administrators, compliance officers, and developers — depending on their roles and permissions Via Sumo Logic’s web UI (dashboard/alert/configuration panels), integration setup, API or SDK, and administration consoles.

Scaling

• Independence of resources: Sumo Logic runs on a massive scale, multi-tenant cloud architecture with patented Elastic Log Processing. Resources are dynamically managed and logically isolated to ensure that high ingestion volume or complex queries from one customer do not impact the performance or availability of the service for other customers.

Analytics

• Service usage metrics: Yes
• Metrics types: Sumo Logic inherently tracks and provides usage metrics: data ingestion volumes, storage usage, query counts, alert counts, retention metrics, usage dashboards, and license-/credit-based consumption reporting.
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Sumo Logic

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users export data through scheduled searches and alerts (e.g., to S3/Azure Blob for archiving) or manually via CSV/JSON export from the UI. Logs can be systematically exported to the buyer's own cloud data lake for long-term, cost-efficient retention, ensuring data portability and analysis options outside the platform.
• Data export formats:
  • CSV
  • Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Sumo Logic aims for high availability, leveraging resilient cloud infrastructure. Specific Service Level Agreements (SLAs) detailing guaranteed uptime (typically 99.9%) and the mechanism for providing service credits or refunds in the event of validated downtime are provided within the contract-specific Master Service Agreement (MSA). The platform employs automated monitoring and fault tolerance to ensure service continuity.
• Approach to resilience: The platform is hosted on resilient cloud infrastructure, deployed across multiple Availability Zones (AZs) and regions for redundancy. Data is replicated synchronously across zones. This multi-AZ architecture provides automatic failover and ensures service continuity if a single component fails. Sumo Logic utilizes patented elastic processing technologies to scale dynamically, providing resilience against high-volume load spikes.
• Outage reporting: Outages and service incidents are reported via a public, real-time status page (dashboard). Users can subscribe to email alerts for proactive notification of incidents and subsequent resolution updates. API status endpoints are also available for programmatic checks. Internal procedures ensure affected customers are notified without undue delay after becoming aware of a security incident.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access is restricted using Mandatory Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Role-Based Access Control (RBAC) enforces the Principle of Least Privilege, limiting management access based on user job function. For support, users must authenticate securely via their account credentials before any sensitive information is shared or discussed.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: (SOC) 2 Type 2, HIPAA, PCI DSS, ISO/IEC 27017, ISO/IEC 27018, FedRAMP Moderate & Cloud Security Alliance (CSA) STAR
• Information security policies and processes: Sumo Logic maintains a robust Information Security Management System (ISMS) compliant with ISO 27001 and SOC 2 Type 2. Security governance is overseen by the CISO, reporting to senior leadership. Policies are enforced through mandatory, continuous security awareness training and compliance is monitored via automated tools, internal audits, and annual external reviews.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: All service components are tracked via a systemized inventory. Changes are managed through a formal process, including a required security impact assessment, peer code review, and QA testing. Deployments leverage Infrastructure-as-Code (IaC) and automated processes to ensure configuration consistency and prevent security drift from the baseline.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We assess threats via continuous scanning (internal and external), third-party audits, and threat intelligence feeds. We monitor industry threat intelligence feeds (e.g., NVD, vendor advisories). Vulnerabilities are triaged based on severity, and critical patches are deployed as quickly as possible, following a rapid, emergency change management process.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We utilize Cloud SIEM for real-time aggregation and analysis of security logs across the environment. Potential compromises are identified via pre-defined rules, machine learning, and behavioural anomaly detection. Upon alert, the 24/7 Security Operations team responds immediately, with documented procedures prioritizing rapid containment and investigation.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We maintain pre-defined playbooks for common security and operational incidents. Users report incidents via the dedicated Support Portal. We provide incident reports to affected customers via direct communication and the public status page, following a transparency protocol. The process includes containment, eradication, recovery, and post-mortem analysis.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Sumo Logic offers a Free Plan forever that includes limited capacity for logs, metrics , and traces. It retains data for only 7 days and lacks Enterprise-grade features, custom retention, and 24/7 support.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@gend.co. Tell them what format you need. It will help if you say what assistive technology you use.