ENSONO LIMITED
Ensono Site Reliability Engineering (SRE) as a Service
Ensono’s Site Reliability Engineering (SRE) service builds and maintains scalable, reliable software systems through automation, observability, and compliance. We implement tailored SLAs, SLOs, and SLIs, manage incidents and proactive maintenance, and conduct blameless postmortems ensuring high availability, performance, and ROI while supporting frequent development updates.
Features
- 24×7 SRE coverage with automation and observability.
- Standard and custom SLAs, SLOs, and SLIs.
- Incident management systems integration.
- Proactive maintenance and upgrades.
- Blameless postmortems for continuous improvement.
- Advanced security and compliance monitoring.
- Service credits for performance assurance.
- Monthly review and reporting sessions.
- Infrastructure as Code and Configuration as Code
- Expertise in national critical infrastructure.
Benefits
- Improved system availability and reliability.
- Faster incident resolution and reduced downtime.
- Enhanced security and compliance posture.
- Lower operational costs through automation.
- Increased resilience against outages and failures.
- Dedicated subject matter experts for support.
- External team ensures responsive, scalable assistance.
- Supports frequent development updates without disruption.
- Supports frequent development updates without disruption.
- Reduced vendor lock-in and technology risk.
Architecture roles
Business architect
| £1,446.00 |
|
| £1,675.00 |
|
Data architect
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Enterprise architect
| £1,075.00 |
|
| £1,300.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Network architect
| £872.00 |
|
| £1,101.00 |
|
| £1,446.00 |
|
Security architect
| £872.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Solution architect
| £872.00 |
|
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Technical architect
| £872.00 |
£560.00 |
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Chief digital and data roles
Chief data officer
| £2,314.00 |
|
Chief information security officer
| £2,314.00 |
|
Chief technology officer
| £2,314.00 |
|
Cyber security roles
Cyber security audit and assurance
| £1,446.00 |
|
| £1,675.00 |
|
Cyber security governance and risk management
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Cyber security monitoring
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Cyber security incident response
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Cyber security vulnerability management
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Cyber security secure design
| £1,101.00 |
|
| £1,446.00 |
|
| £1,675.00 |
|
Data roles
Analytics engineer
| £1,005.00 |
£550.00 |
| £1,115.00 |
£650.00 |
| £1,370.00 |
|
| £1,574.00 |
|
Data analyst
| £872.00 |
|
| £1,005.00 |
£450.00 |
| £1,115.00 |
£575.00 |
| £1,574.00 |
|
Data engineer
| £1,005.00 |
£550.00 |
| £1,115.00 |
£650.00 |
| £1,370.00 |
|
| £1,574.00 |
|
Data ethicist
| £1,370.00 |
|
| £1,574.00 |
|
Data governance manager
| £1,115.00 |
|
| £1,370.00 |
|
| £1,574.00 |
|
Data scientist
| £872.00 |
|
| £1,005.00 |
|
| £1,115.00 |
|
| £1,370.00 |
|
| £1,574.00 |
|
Machine learning engineer
| £1,370.00 |
|
| £1,574.00 |
|
Performance analyst
| £1,005.00 |
|
| £1,115.00 |
|
| £1,370.00 |
|
| £1,574.00 |
|
IT operations roles
Application operations engineer
| £931.00 |
£450.00 |
| £1,051.00 |
£575.00 |
| £1,302.00 |
|
| £1,523.00 |
|
Business relationship manager
| £931.00 |
|
| £1,051.00 |
|
| £1,302.00 |
|
Change and release manager
| £560.00 |
|
| £931.00 |
|
| £1,051.00 |
|
Command and control centre manager
| £931.00 |
|
| £1,051.00 |
|
| £1,302.00 |
|
| £1,523.00 |
|
End user computing engineer
| £931.00 |
£560.00 |
| £1,051.00 |
|
| £1,302.00 |
|
| £1,523.00 |
|
IT service manager
| £560.00 |
|
| £931.00 |
|
| £1,051.00 |
|
| £1,302.00 |
|
Incident manager
| £931.00 |
|
| £1,051.00 |
|
Infrastructure engineer
| £931.00 |
£560.00 |
| £1,051.00 |
|
| £1,302.00 |
|
| £1,523.00 |
|
Infrastructure operations engineer
| £931.00 |
£560.00 |
| £1,051.00 |
|
| £1,302.00 |
|
| £1,523.00 |
|
Problem manager
| £560.00 |
|
| £931.00 |
|
Service desk manager
| £560.00 |
|
| £931.00 |
|
| £1,051.00 |
|
| £1,302.00 |
|
Service transition manager
| £560.00 |
|
| £931.00 |
|
| £1,051.00 |
|
| £1,302.00 |
|
Product and delivery roles
Business analyst
| £560.00 |
|
| £760.00 |
|
| £914.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Delivery manager
| £760.00 |
£500.00 |
| £914.00 |
£600.00 |
| £1,202.00 |
£780.00 |
| £1,355.00 |
|
Digital portfolio manager
| £760.00 |
|
| £914.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Product manager
| £560.00 |
|
| £760.00 |
|
| £914.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Programme delivery manager
| £1,202.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £786.00 |
£450.00 |
| £786.00 |
£450.00 |
| £909.00 |
£575.00 |
| £1,165.00 |
|
Test engineer
| £786.00 |
£450.00 |
| £982.00 |
£450.00 |
| £1,201.00 |
£575.00 |
| £1,370.00 |
|
Test manager
| £1,201.00 |
|
| £1,339.00 |
|
Software development roles
Development operations (DevOps) engineer
| £560.00 |
|
| £982.00 |
£450.00 |
| £1,300.00 |
£575.00 |
| £1,300.00 |
£575.00 |
| £1,446.00 |
|
| £1,446.00 |
|
| £1,446.00 |
|
| £1,446.00 |
|
Frontend developer
| £560.00 |
|
| £982.00 |
£450.00 |
| £1,201.00 |
£575.00 |
| £1,370.00 |
|
| £1,675.00 |
|
Software developer
| £280.00 |
|
| £560.00 |
|
| £982.00 |
£450.00 |
| £1,201.00 |
£575.00 |
| £1,201.00 |
£575.00 |
| £1,370.00 |
|
| £1,370.00 |
|
| £1,446.00 |
|
| £1,446.00 |
|
User-centred design roles
Accessibility specialist
| £760.00 |
|
| £916.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Content designer
| £560.00 |
|
| £760.00 |
|
| £916.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Content strategist
| £1,202.00 |
|
Graphic designer
| £560.00 |
|
| £760.00 |
|
| £916.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Interaction designer
| £760.00 |
|
| £916.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Service designer
| £760.00 |
|
| £916.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Technical writer
| £916.00 |
|
| £1,202.00 |
|
User researcher
| £760.00 |
|
| £916.00 |
|
| £1,202.00 |
|
| £1,355.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
BSI
-
ISO/IEC 27001 accreditation date
-
Friday 28 February 2025
-
What the ISO/IEC 27001 doesn’t cover
-
All Ensono locations and operations are in scope.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
BSI
-
ISO 9001 accreditation date
-
Wednesday 5 February 2025
-
What the ISO 9001 doesn’t cover
-
UK Data Centres as these third party owned and have their own certificates.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
Yes
-
Who accredited the PCI DSS certification
-
Control Case
-
PCI DSS accreditation date
-
Sunday 15 June 2025
-
What the PCI DSS doesn’t cover
-
Ensono as a managed service and hosting service provider does not store, process and transmit cardholder data within the PCI Scope environment. None of the customer environment or customer components are included in to the Ensono PCI DSS Scope.
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
Fc35405a-dd6e-43f1-b10a-de64ba15a930
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
5213da4b-b0ec-41aa-8a3e-d43d9df2aecd
-
Other security certifications
-
Yes
-
Any other security certifications
-
- ISO 27701 Privacy Information Management System
- ISO 22301 Business Continuity Programs
- SOC 1
- SOC 2
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Volunteering opportunities for staff
Service documents
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