BROOKCOURT SOLUTIONS LIMITED

Domain Intelligence DNS & CTI - DomainTools

DomainTools helps IT Security analysts assess threat levels of unknown domains, profile attackers and quickly enumerate associated internet assets in order to stop attacks early, saving time and money. DomainTools has the most comprehensive data on domain name, DNS and related data for cyber threat intelligence.

Features

• Profile phishing domains and IPs that cyber criminals use
• Identify dangerous infrastructure before domains appear in blacklists
• Profile malicious infrastructure, and analyse the risk of domains
• Look back on DNS records to uncover connections
• Web interface/APIs sources help detect cybercrime and cyberespionage
• Intelligence risk scoring with industry-leading passive DNS data
• IP address changes, registrar changes and name server changes
• Return domain names that sharecommon web host IP address
• IPv4 IP address range sub-allocations
• 4 independent passiveDNS feed sources providing global coverage

Benefits

• Avoid the blind spots that come with inferior data sources
• Pinpoint the most valuable investigative path
• Adversary profiling and attack infrastructure mapping
• Forensic maps of criminal activity to triage threat indicators
• Investigate Collaboration button
• Ease of administration and Licensing Options
• SaaS performance flexibility and architecture
• Support and Training included in the subscription
• Out-of-Box Reporting formats and exports
• Scalable Monitors – best in class

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@brookcourtsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

797436028975762

Contact

Phil Higgins
01737 886111
contact@brookcourtsolutions.com

About the service

• Service categories:

  Systems Infrastructure Software

  Security

  Data security

  • Information protection
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: None
• System requirements: Fully SaaS operated and accessible via web browsers

User support

• Email or online ticketing support: Yes
• Support response times: Dedicated email support Monday-Friday 07:00-16:00 hrs Pacific / 14:00-23:00 hrs UTC, as well as off-hours email monitoring and responds to inbound support requests < 6hours.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support levels L1 support accessed via email at enterprisesupport@domaintools.com; L2 support is provided if issues resolution requires in-depth review and for API/integration support; L3 Onsite support available for a fee depending on time and travel requirements.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: DomainTools Technical and Sales Representatives assist customers to start using the DomainTools services, with introductory, advanced and bespoke training.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Users may generate reports of domain investigations and export those reports in PDF file format. Iris domain investigations can also be exported individually, saved, and imported in Iris as Investigations. Iris search Hash, CSV, and STIX format data exports are also available.
• End-of-contract process: DomainTools Account Management will reach out to the End Customer (or the Reseller Partner if the previous subscription contract was transacted through a Partner) to renew the subscription contract prior to the renewal date. DomainTools also encourages Reseller Partners to actively engage with the End Customer and the DomainTools Account Management Team to renew subscription contracts.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Not applicable

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: DomainTools Iris Investigate and DomainTools Detect provide user interfaces.
• Accessibility standards: None or don’t know
• Description of accessibility: This is not applicable
• Accessibility testing: This is not applicable for this product
• API: Yes
• What users can and can't do using the API: DomainTools offers numerous APIs to integrate with other solutions. These include Newly Discovered Domains, High Risk Domains, etc...
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: DomainTools ensures that users aren’t affected by the demand other users are placing on the service through a multi-layered approach focused on redundancy, scalability, and resource isolation.

Analytics

• Service usage metrics: Yes
• Metrics types: Detailed usage reports are provided under the 'My Account' page for quotas in terms of Included/Month, Used and Remaining. Equivalents available via API calls for API services.
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Domain Tools

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users may generate reports of domain investigations and export those reports in PDF file format. Iris domain investigations can also be exported individually, saved, and imported in Iris as Investigations. Iris search Hash, CSV, and STIX format data exports are also available.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • STIX format data exports are also available
  • Iris search Hash
  • Common Event Format
• Data import formats: Other
• Other data import formats: DomainTools services do not provide open data upload options.

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: We do not collect or store buyer's data.
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Available on request as a SaaS with 99.9% uptime – https://www.domaintools.com/company/service-level-agreement/
• Approach to resilience: Available on request
• Outage reporting: Email based notifications are provided to Enterprise customers, announcing planned outages and results of such activity.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Single or two factor authentication options are supported.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: N/A
• Information security policies and processes: Discussion available on request
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Code is kept in a Git based source code control system and all changes are checked in and thoroughly tested before being put into our production infrastructure. Systems are built and managed using configuration management tools.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Historically have relied on US-Cert mailing lists to become aware of vulnerabilities and patch releases applying patches as deemed appropriate in our infrastructure.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: In-house created tooling to monitor production access patterns, errors, and abuse patterns.
• Incident management type: Undisclosed
• Incident management approach: We have 24x7x365 on-call engineers monitoring and managing any production incidents. Customers can report issues via our ZenDesk ticketing system.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 1.5%
• Between £500,001 and £1,000,000: 1.75%
• Between £1,000,001 and £2,500,000: 2%
• Between £2,500,001 and £5,000,000: 2.5%
• Over £5,000,001: 3%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: URS Holidings
• ISO/IEC 27001 accreditation date: Monday 3 November 2025
• What the ISO/IEC 27001 doesn’t cover: ISO Certificate covers IT Solutions, Management Consultancy and Integration Services
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: URS Holidings
• ISO 9001 accreditation date: Saturday 12 October 2024
• What the ISO 9001 doesn’t cover: ISO Certificate covers IT Solutions, Management Consultancy and Integration Services
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: B1696668-7af9-4f0d-b3b7-34fc20cfc861
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 0199f451-3f84-44cb-bb20-75e29b818ffe
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@brookcourtsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.