| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £900.00 |
FLIWEEL TECH LTD
AI Discovery, Configuration and Adoption Support
AI Discovery, Configuration and Adoption Support helps public sector organisations identify, prioritise and configure AI capabilities within existing cloud platforms. Delivered through quarterly cycles, the service includes discovery and prioritisation followed by configuration and integration of one AI agent per cycle, enabling proof-of-value evaluation and informed adoption decisions.
Features
- Quarterly AI discovery and use-case prioritisation cycles
- Structured business case and value assessment support
- Time-bound proof-of-value configuration and evaluation activities
- KPI definition, measurement and performance review
- Board-ready reporting and decision support
- Risk, governance and feasibility assessment
- Configuration and integration support within existing platforms
- Knowledge transfer and capability building
- Roadmap development to inform future adoption
Benefits
- Reduce risk before committing to large AI investments
- Focus AI spend on highest-value opportunities
- Deliver measurable outcomes within defined timeframes
- Improve decision-making with evidence-based pilots
- Align AI initiatives to strategic priorities
- Accelerate adoption without disrupting live services
- Build internal confidence and AI capability
- Avoid fragmented or duplicated AI initiatives
- Enable controlled, compliant AI experimentation
- Support long-term, scalable AI transformation
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
8 0 3 6 4 3 5 7 0 2 4 5 7 1 8
Contact
FLIWEEL TECH LTD
Andy Paul
Telephone: 0203 693 3944
Email: sales@fliweel.tech
About the service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- The service is delivered primarily through remote workshops, working sessions and configuration support, with activities structured around defined, quarterly cycles. Delivery focuses on prioritised functions or service areas rather than whole-organisation discovery in a single phase. Configuration and integration activities are limited to proof-of-value and adoption support within existing cloud platforms. Progression to wider deployment remains subject to buyer approval, governance processes and organisational readiness. The service does not replace internal operational ownership, and enterprise-scale implementation may require additional approvals, integrations or funding beyond the scope of this service.
User support
- Email or online ticketing support
- Yes
- Support response times
- Email support is provided in line with the agreed service agreement. Response times and handling are defined by the agreed SLA and the criticality of the issue. Support is provided during agreed delivery or support periods, Monday to Friday, UK business hours, unless otherwise specified in the agreement. Out-of-hours support is only provided where explicitly agreed.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Standard support (included): Standard support is included as part of the statement-of-work delivery. This covers email-based support during UK business hours (Monday to Friday, excluding public holidays) for clarification, defect resolution related to configured components, and guidance on configuration changes within scope. Support requests are triaged and responded to within one business day.
Cost: Included in the agreed service price.
Enhanced support (optional): Enhanced support provides faster response times and scheduled support sessions during delivery, including priority handling of issues, additional configuration guidance and coordination during deployment or testing phases.
Cost: Charged on a day-rate basis using the published rate card.
BAU support (optional): Following deployment, optional business-as-usual (BAU) support can be provided for configured components. This includes incident support, defect resolution and advisory guidance on configuration updates within existing platforms.
Cost: Charged on a day-rate basis using the published rate card.
Support roles: Support is provided by experienced cloud support engineers and configuration specialists familiar with the platforms in use. A named delivery lead or technical point of contact is provided for the duration of the engagement. A dedicated technical account manager is not included by default but can be provided by agreement at additional cost.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- Yes
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Analytics engineer | £700.00 | |
| Senior analytics engineer | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £700.00 | |
| Senior data engineer | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data scientist | £700.00 | |
| Principal data scientist | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business analyst | £600.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £600.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| DevOps engineer | £700.00 | |
| Senior DevOps engineer | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £700.00 | |
| Senior developer | £800.00 |
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- D9348373-0716-4b6e-911e-1c41a9af6736
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@fliweel.tech.
Tell them what format you need. It will help if you say what assistive technology you use.