| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £800.00 | £650.00 |
| Lead security architect | £1,000.00 | £850.00 |
| Principal security architect | £1,300.00 | £1,050.00 |
REDSECLABS LIMITED
Incident Response Retainer
RedSecLabs provides rapid Cyber Incident Response and recovery services for cloud, on-prem, and hybrid environments. Our responders deliver 24/7 triage, containment, DFIR, threat hunting, malware analysis, and secure recovery to minimise impact, restore operations quickly, and strengthen long-term resilience against future attacks.
Features
- 24/7 incident reporting and rapid triage
- Guaranteed SLA response windows
- Cloud incident response: AWS, Azure, GCP
- Ransomware containment and negotiation support
- Threat hunting and compromise assessmentsFaster containment reduces operational disruption
Benefits
- Faster containment reduces operational disruption
- Minimises financial and reputational impact
- Immediate access to incident experts
- Supports regulatory and post-incident reporting
- Prevents future incidents through readiness improvements
- Immediate access to incident experts
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@redseclabs.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
8 0 5 2 6 9 0 6 2 1 0 9 0 2 3
Contact
REDSECLABS LIMITED
Rafay Baloch
Telephone: +44 20 3996 1505
Email: info@redseclabs.com
About the service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security incident management
- Security audit services
- Other
Service scope
- Service constraints
- Only includes Remote Suport
User support
- Email or online ticketing support
- Yes
- Support response times
- RedSecLabs provides 24/7 email/ticket-based incident reporting for retainer clients. Critical incidents are acknowledged within one hour, with DFIR analysts engaged immediately. Non-critical questions receive responses within one working day. Out-of-hours enquiries follow retainer SLA procedures.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- RedSecLabs provides a single high-assurance support level for all retainer clients. This includes 24/7 incident hotline access, guaranteed SLA response times, and direct access to lead DFIR analysts. A dedicated Incident Manager oversees all engagements, provides readiness reviews, maintains playbooks, and manages communication with stakeholders. Out-of-hours and on-site support are included or billed based on retainer tier.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,200.00 | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,000.00 | £800.00 |
| Principal cyber security audit and assurance | £1,200.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £800.00 | £650.00 |
| Lead cyber security governance and risk manager | £800.00 | £700.00 |
| Principal cyber security governance and risk manager | £1,000.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £650.00 | £500.00 |
| Lead cyber security monitoring | £800.00 | £650.00 |
| Principal cyber security monitoring | £1,000.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £650.00 | £500.00 |
| Lead cyber security incident response | £800.00 | £650.00 |
| Principal cyber security incident response | £1,000.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £650.00 | £500.00 |
| Lead cyber security vulnerability management | £800.00 | £650.00 |
| Principal cyber security vulnerability management | £1,000.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £650.00 | £500.00 |
| Lead cyber security digital forensics | £800.00 | £650.00 |
| Principal cyber security digital forensics | £1,000.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £650.00 | £500.00 |
| Lead cyber security penetration testing | £800.00 | £650.00 |
| Principal cyber security testing | £1,000.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £650.00 | £500.00 |
| Lead cyber security secure systems architecture and design | £800.00 | £650.00 |
| Principal cyber security secure systems architecture and design | £1,000.00 | £800.00 |
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- Yes
- Any other security certifications
-
- CPSA
- OSCP
- CREST CRT
- PCI DSS QSA
- CISSP
- CISA
- OSWE
- Security+
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Volunteering opportunities for staff
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@redseclabs.com.
Tell them what format you need. It will help if you say what assistive technology you use.