WEBCURL CRM LIMITED
Dynamics 365, Power Platform & Power BI Development
This service provides specialist Microsoft Dynamics 365, Power Platform, and Power BI development for public‑sector organisations seeking to modernise processes, automate workflows, and improve data‑driven decision‑making. Delivery covers full lifecycle support from discovery through to build, deployment, optimisation, and ongoing enhancements.
Features
- Custom development and configuration of Dynamics and custom model‑driven apps
- Full Power Platform capability including Power Apps, Power Automate, Dataverse
- Design and build of Power BI dashboards, reports, data models
- Integration with Microsoft 365, Azure, third‑party APIs, and legacy systems
- Data migration, cleansing, and transformation
- Security‑aligned configuration following NCSC and Microsoft best practice
- Ongoing support, enhancements, and knowledge transfer
Benefits
- Streamlined business processes and reduced manual effort
- Improved analytics and reporting across departments
- Secure, compliant, cloud‑based CRM and low‑code capability
- Faster delivery through reusable components and accelerators
- Reduced reliance on legacy systems
- Scalable architecture aligned with Microsoft’s cloud roadmap
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
8 1 5 5 6 7 9 0 4 2 9 4 8 2 4
Contact
WEBCURL CRM LIMITED
Colin Sherry
Telephone: 01865 741762
Email: Info@webcurl.co.uk
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- Service delivery depends on timely customer access to required environments, data sources, and decision‑makers. Customers must provide appropriate Microsoft licences and permissions for Dynamics 365, Power Platform, Power BI, Azure, and any integrated systems. Outputs rely on the quality and availability of customer data. Changes to scope follow an agreed change‑control process and may affect timelines or cost. Integrations depend on the availability and stability of third‑party APIs. Solutions are delivered within Microsoft platform limitations and the customer’s governance, testing, and release processes. Customers are responsible for UAT, internal approvals, and compliance with organisational security policies.
User support
- Email or online ticketing support
- Yes
- Support response times
- P1 - Critical 30 mins response 4 hours resolution P2 - High 2 hours response 1 day resolution P3 - Normal 1 day response 3 days resolution P4 - Low 2 days response 4 days resolution
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Bronze Support - £5.800 2 Supported Environments, 1 Nominated Support Contact, Includes 30 hours break-fix support, Silver Support - £10,020 2 Supported Environments , 2 Nominated Support Contact, Includes 50 hours break-fix support, Small Change Requests (Max 2 hours Dev Per Month) , Annual Service Reviews, Gold Support - £17,400 2 supported Environments, 3 Nominated Support Contacts, Includes 100 hours break-fix support, Extended Support Service – Including Small Change Requests (Max 1/2 Day Dev Per Month), Quarterly Service Reviews, Technical Account Manager provided, Platinum Support - £29.500 3 supported Environments, 5 Nominated Support Contacts, Includes 200 hours break-fix support, Extended Support Service – Including Small Change Requests (Max 1 Day Dev Per Month), Monthly Service Reviews, Technical Account Manager provided, Bespoke Support – £110,000 Unlimited environments, 10 Support Contacts, Unlimited break-fix support, Extended Support Service – Including Small Change Requests (Max 2 Day Dev Per Month), Weekly Service Reviews, Addition Teams chat for support , Integration support provided, Technical Account Manager provided,
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £1,150.00 | |
| Associate business architect | £1,150.00 | |
| Business architect | £1,150.00 | |
| Lead business architect | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,150.00 | |
| Senior data architect | £1,150.00 | |
| Chief data architect | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,150.00 | |
| Senior enterprise architect | £1,150.00 | |
| Lead enterprise architect | £1,150.00 | |
| Principal enterprise architect | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £1,150.00 | |
| Network architect | £1,150.00 | |
| Lead network architect | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £1,150.00 | |
| Lead security architect | £1,150.00 | |
| Principal security architect | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,150.00 | |
| Solution architect | £1,150.00 | |
| Senior solution architect | £1,150.00 | |
| Lead solution architect | £1,150.00 | |
| Principal solution architect | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,150.00 | |
| Technical architect | £1,150.00 | |
| Senior technical architect | £1,150.00 | |
| Lead technical architect | £1,150.00 | |
| Principal technical architect | £1,150.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,150.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £1,150.00 | |
| Data analyst | £1,150.00 | |
| Senior data analyst | £1,150.00 | |
| Principal data analyst | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £1,150.00 | |
| Senior data engineer | £1,150.00 | |
| Lead data engineer | £1,150.00 | |
| Head of data engineering | £1,150.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £1,150.00 | |
| Senior business relationship manager | £1,150.00 | |
| Lead business relationship manager | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £1,150.00 | |
| IT service manager | £1,150.00 | |
| Senior IT service manager | £1,150.00 | |
| Head of IT service management | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £1,150.00 | |
| Infrastructure engineer | £1,150.00 | |
| Senior infrastructure engineer | £1,150.00 | |
| Lead infrastructure engineer | £1,150.00 | |
| Principal infrastructure engineer | £1,150.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £1,150.00 | |
| Junior business analyst | £1,150.00 | |
| Business analyst | £1,150.00 | |
| Senior business analyst | £1,150.00 | |
| Lead business analyst | £1,150.00 | |
| Head of business analysis | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £1,150.00 | |
| Delivery manager | £1,150.00 | |
| Senior delivery manager | £1,150.00 | |
| Head of (Agile) delivery management | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £1,150.00 | |
| Product manager | £1,150.00 | |
| Senior product manager | £1,150.00 | |
| Lead product manager | £1,150.00 | |
| Head of product | £1,150.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £1,150.00 | |
| QAT analyst | £1,150.00 | |
| Senior QAT analyst | £1,150.00 | |
| Lead QAT analyst | £1,150.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £1,150.00 | |
| Junior DevOps engineer | £1,150.00 | |
| DevOps engineer | £1,150.00 | |
| Senior DevOps engineer | £1,150.00 | |
| Senior DevOps engineer - management | £1,150.00 | |
| Lead DevOps engineer | £1,150.00 | |
| Lead DevOps engineer - management | £1,150.00 | |
| Principal DevOps engineer | £1,150.00 | |
| Principal DevOps engineer - management | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £1,150.00 | |
| Junior frontend developer | £1,150.00 | |
| Frontend developer | £1,150.00 | |
| Senior frontend developer | £1,150.00 | |
| Lead frontend developer | £1,150.00 | |
| Head of frontend development | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £1,150.00 | |
| Junior developer | £1,150.00 | |
| Developer | £1,150.00 | |
| Senior developer | £1,150.00 | |
| Senior developer - management | £1,150.00 | |
| Lead developer | £1,150.00 | |
| Lead developer - management | £1,150.00 | |
| Principal developer | £1,150.00 | |
| Principal developer - management | £1,150.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £1,150.00 | |
| Accessibility specialist | £1,150.00 | |
| Senior accessibility specialist | £1,150.00 | |
| Head of accessibility | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £1,150.00 | |
| Junior graphic designer | £1,150.00 | |
| Graphic designer | £1,150.00 | |
| Senior graphic designer | £1,150.00 | |
| Lead graphic designer | £1,150.00 | |
| Head of graphic design | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £1,150.00 | |
| Junior user researcher | £1,150.00 | |
| User researcher | £1,150.00 | |
| Senior user researcher | £1,150.00 | |
| Lead user researcher | £1,150.00 | |
| Head of user research | £1,150.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Info@webcurl.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.