BEYOND SYSTEMS LIMITED

Cloud Midland HR and Payroll Delphi/iTrent Archive Application

The “Cloud Midland HR & Payroll Delphi/iTrent Archive Application” is for organisations moving off MHR iTrent or Delphi to another HR/Payroll platform but still need to retain and query their old data for several years. It enables them to remove costs whilst giving access to important HR and Payroll information.

Features

• Screens to query iTrent or Delphi HR/Payroll information
• Data retention rules engine
• Archive iTrent or Delphi data for reference
• Ability to build ad-hoc HR/Payroll reports
• Customer branding available

Benefits

• Fast access to your HR/Payroll data
• Reduce costs by retiring an expensive legacy application
• Data automatically GDPR Compliant
• Easily respond to Freedom of Information requests
• Simplifies your IT infrastructure
• Secure store for archive data

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@wegobeyond.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

830249270950788

Contact

Mark Daynes
08450940998
accounts@wegobeyond.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Data integration and intelligence

  • Data Archiving and Information LifD-Cycle Management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: No
• System requirements: Web Browser Access

User support

• Email or online ticketing support: Yes
• Support response times: During working hours Mon-Fri 9.00 -17.00 (excluding public holidays) - questions are logged and acknowledged immediately. Response times are rolled forward to the next working day if raised at weekends or public holiday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We provide a basic level of software support including:; Email/phone support during business hours (Mon–Fri, 9am–5pm); Immediate acknowledgement and 48–72 hour response time depending on priority level; Access to userguide documentation; Help with account issues and general product guidance ; ; The customer will be expected to provide 1st line support and a documented scenario will need to be produced and reported to Beyond for investigation. Should the customer spawn a fault investigation that is subsequently proven not be a software error, then Beyond reserve the right to charge for that time consumed to aid the customer investigation.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We help the customer setup their initial security requirements and provide online training on how to use the application from both a user and administrators perspective for no extra cost. User documentation is provided.
• Service documentation: Yes
• Documentation formats:
  • ODF
  • PDF
• End-of-contract data extraction: Once the contract ends, the service will be deleted along with the data. For applications that hold users data, an extraction process will be agreed with the user prior to the contract end date where a charge will be agreed.
• End-of-contract process: At the end of the contract the cloud service will be terminated which is included in the cost. Additional charges will be agreed for any data extraction required at the termination.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Service interface is provided through Oracle Apex.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Oracle regularly conducts testing to ensure that the user interfaces are perceivable, operable and understandable by people with range of abilities. Continually testing coding, visual operation, manual operations, too-assisted operations across people with and without disabilities.
• API: No
• Customisation available: Yes
• Description of customisation: The service can incorporate the customer branding.; The user can build their own reports within the application from the available data items. They can save new reports and even share them with other users. ; New reports and datasets can be requested at additional cost.

Scaling

• Independence of resources: The product is usually hosted on the customers own Oracle Cloud Infrastructure account which is specific to that customer.

Analytics

• Service usage metrics: Yes
• Metrics types: Upon request we can provide a usage report.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with CSA CCM v4.0
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can export their own data through the screens using the export to excel feature however if the user wants a more comprehensive extraction Beyond can export the data in a specified file based format, e.g through a flat file or comma separated format.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Data transmitted between the buyer’s network and our service is protected using industry-standard encryption in transit. All connections to our web applications are secured using TLS (Transport Layer Security) over HTTPS. This ensures that data exchanged between the buyer’s browser or systems and our infrastructure in Oracle Cloud Infrastructure (OCI) is encrypted and protected against interception or tamperin.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: We also apply multiple layered security controls to protect data in our network.; Public-facing endpoints are protected using Oracle Cloud Infrastructure managed load balancers, which are configured to allow only required ports and protocols. Network Security Groups are used to further restrict access, including limiting connections to only approved customer IP address ranges and our own VPN.; Databases and web servers are hosted on private cloud networks and are not directly accessible from the internet. Access to these components is controlled using Network Security Groups, permitting only essential ports and protocols and our VPN.

Availability and resilience

• Guaranteed availability: In line with Oracle; https://www.oracle.com/a/ocom/docs/ocloud-hosting-delivery-policies-3089853.pdf
• Approach to resilience: In line with Oracle; https://www.oracle.com/a/ocom/docs/ocloud-hosting-delivery-policies-3089853.pdf
• Outage reporting: Email alerts are issued to users when there are any outages. These are also available on the support desk portal for the customer where they can monitor updates

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Other
• Other user authentication: Specified as per customer requirements
• Access restrictions in management interfaces and support channels: Access is restricted in management interfaces by Role Based Access Control, MFA, Least Privilege Principle , Conditional Access and Audit logging within the application to ensure only those authorised can access the system.; Access to Support Channels is restricted by User Authentication, Role & Ticket Access, Approval Workflows, Communication Security and Monitoring and Reporting.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Description of management access authentication: Specified as per customer requirements

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our approach in line with ISO27001, ensures security through strong governance, enforced access controls, secure coding practices, continuous monitoring, and structured reporting. Policies are followed via audits, reviews, automated enforcement, and clear reporting lines, with accountability at every level. Policies and procedures available on request.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All change is governed and assessed by senior management inline with our ISO27001 policy and procedures.; A configuration and change management log tracks all changes needed and the reason, plus the person responsible for making the change. All change must be approved by our Project Manager and this approval date is recorded in the configuration log. All technical changes are controlled by source control system. Policies and procedures available on request.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: In line with our ISO27001, Monitoring and assessment is a continual process and we deploy counter measures before potential threats arise.; We work closely with Oracle who advise of potential threats and patches as they are identified.; Deployment is carried out withing 14 days dependent on regression testing. Policies and procedures available on request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: In line with our ISO27001 policy and procedures, protective monitoring is a continual process. We work closely with Oracle who advise on any potential threats when they arise. All potential compromises are dealt with as urgent and requiring immediate assessment and resolution in line with our incident management process.
• Incident management type: Supplier-defined controls
• Incident management approach: IIn line with ISO27001, our standard incident management process includes pre-defined processes for common events. Users are provided with a dedicated support email address as well as support desk credentials to log incidents and track incidents. Incident is recorded, then prioritized based on business impact, classified if security or data protection incident, then managed through to resolution. Monthly reports of incidents and support tickets are produced. Policies and procedures available on request.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A free trial of our demonstration environment is available by appointment which includes all screens and functionality available in the application.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 2%
• Between £250,000 and £500,000: 3%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 7%
• Between £2,500,001 and £5,000,000: 9%
• Over £5,000,001: 11%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Monday 16 June 2025
• What the ISO/IEC 27001 doesn’t cover: There are no parts of the service not covered
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: F8fe3531-0cea-4f43-a4b8-7101e317c083
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@wegobeyond.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.