Delivery Management
Calm Delivery provides delivery management services that help organisations deliver meaningful change with confidence and care.
Supporting teams in complex environments, the service enables organisations to plan, manage, and deliver work in a calm, transparent, and sustainable way - balancing pace, quality, and wellbeing while improving outcomes and delivery capability.
Features
- Delivery planning aligned to user and organisational outcomes
- Managing risks, dependencies and constraints across complex delivery environments
- Pragmatic delivery leadership in complex, uncertain stakeholder environments
- Stakeholder engagement and clear, honest delivery communication
- Proportionate governance, assurance and delivery reporting
- Enabling effective multidisciplinary team ways of working
- Agile and iterative delivery support tailored to context
- Continuous improvement through feedback, retrospectives and learning
- Coaching and mentoring to build delivery capability
- Calm, sustainable delivery balancing pace, quality and wellbeing
Benefits
- Improves delivery confidence across teams, leaders, and organisational decision-making
- Reduces project delays by clarifying plans, priorities, and responsibilities
- Strengthens team capability through coaching, mentoring, and practical guidance
- Enhances stakeholder trust via clear, honest, and timely communication
- Reduces delivery risks through early identification and proactive management
- Increases predictability by embedding structured, adaptable delivery practices
- Promotes sustainable working by balancing pace, quality, and wellbeing
- Encourages continuous improvement through feedback, retrospectives, and learning cycles
- Simplifies complex delivery challenges with pragmatic, experience-led advice
- Supports better decision-making by making trade-offs and impacts visible
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
8 3 3 8 7 0 3 0 9 4 0 2 9 7 7
Contact
CALM DELIVERY LIMITED
Jon Rhodes
Telephone: 07779624335
Email: jon@calm.delivery
About your service
- Service categories
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Cloud Support Services
Ongoing Support
- Other
Service scope
- Service constraints
- No constraints. Services are flexible and can be delivered remotely or in person.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
-
Calm Delivery provides direct, personalised support for all clients. You will have direct access to the service lead (Jon Rhodes) for queries, guidance, and advice related to delivery management.
Support is included as part of the service with no additional cost.
We do not provide a technical account manager or cloud support engineer, as our services focus on advisory, coaching, and delivery management rather than cloud or technical platform support. All support is handled personally by the service lead.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- Yes
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £550.00 | |
| Delivery manager | £750.00 | |
| Senior delivery manager | £850.00 | |
| Head of (Agile) delivery management | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £850.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £450.00 | |
| Junior content designer | £550.00 | |
| Content designer | £650.00 | |
| Senior content designer | £750.00 | |
| Lead content designer | £850.00 | |
| Head of content design | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £450.00 | |
| Junior interaction designer | £550.00 | |
| Interaction designer | £650.00 | |
| Senior interaction designer | £750.00 | |
| Lead interaction designer | £850.00 | |
| Head of interaction design | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £450.00 | |
| Junior service designer | £550.00 | |
| Service designer | £650.00 | |
| Senior service designer | £750.00 | |
| Lead service designer | £850.00 | |
| Head of service design | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £450.00 | |
| Junior user researcher | £550.00 | |
| User researcher | £650.00 | |
| Senior user researcher | £750.00 | |
| Lead user researcher | £850.00 | |
| Head of user research | £950.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- None of the criteria
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-