IBM UNITED KINGDOM LIMITED

IBM - Noname Advanced API Security as a Service for IBM

IBM Noname Advanced API Security as a Service is a cloud solution that strengthens API security by providing posture management, discovery, and AI-driven threat detection to identify vulnerabilities and block malicious traffic across hybrid and multicloud environments.

Features

• AI-driven behavioral threat detection for APIs
• Automated discovery of unmanaged and shadow APIs
• Posture management with vulnerability and misconfiguration analysis
• Real-time monitoring and blocking of malicious API traffic
• Active Testing to validate APIs before production release
• Integration with existing API gateways and WAFs
• Scalable cloud architecture for hybrid and multicloud environments

Benefits

• Reduce API security risks through proactive posture management
• Block breaches by detecting abnormal traffic in real time
• Accelerate secure API deployment with automated vulnerability testing
• Gain visibility into unmanaged APIs and hidden risks
• Improve operational efficiency with AI-driven analysis and remediation guidance
• Simplify security management across hybrid and multicloud environments
• Enhance resilience against evolving API-based threats

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

854847512345364

Contact

Anne-Marie Wheeler
0207 202 3000
ukcat@uk.ibm.com

About your service

• Service categories:

  Systems Infrastructure Software

  Security

  • Security analytics
  • Governance, risk and compliance

  Network security

  • Active application security
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: See Noname Advanced API Security for IBM product system requirements document for details: https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=6229D216258F4A90A94C6191F63E2204
• System requirements: See documents linked in System Constraints for system requirements

User support

• Email or online ticketing support: Yes
• Support response times: 24 x 7 access to the IBM Automation technical support team through cases (online), telephone, and instant messaging chat. Response times (on all days) is based on the issue Severity that you assign; see "Support Levels" later for details.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Please refer to the IBM Accessibility Checklist at https://www.ibm.com/able/guidelines/ci162/accessibility_checklist.html
• Onsite support: No
• Support levels: IBM support for this offering is our 24 x 7, 7 days per week support provided by the Automation product support teams.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: IBM and Noname Security provide multiple onboarding options: Online Training: Access to Noname’s Learning Management System (LMS) for self-paced courses and certifications. Registration instructions are provided in the Playbook (via https://training.akamai.com/learn). Partner and Customer Training: Structured programs for IBM sellers and technical teams, including OEM-specific modules. User Documentation: Solution briefs, integration guides, and best-practice documents available through IBM and Noname resource centers. Sales and Technical Enablement: Outreach templates, call scripts, and demo resources for initial setup and configuration. Expert Support: IBM and Noname offer technical experts for deeper implementation guidance and joint customer calls.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Clients can export their data at any time before contract termination using the self-service options provided within the cloud service. This ensures full control over data retrieval without requiring IBM intervention. Upon termination or expiration of the service, IBM retains content only for the duration necessary to meet backup retention requirements, after which all client data is securely deleted. IBM certifies that all personal data is erased at the end of the retention period in accordance with contractual and regulatory obligations. During the service, data is encrypted in transit and at rest, and these protections remain in place until deletion is complete. Clients are encouraged to perform data extraction prior to termination to avoid loss of access once the deletion process begins.
• End-of-contract process: End‑of‑contract process Before termination, clients export their data via self‑service features in the cloud service. After expiry, IBM retains content only for backup retention, then securely deletes all client personal data and certifies deletion at the end of the retention period. Data remains encrypted in transit and at rest until deletion completes. Processing locations, subprocessors, and notifications follow IBM’s DPA/Data Sheet governance; updates and notices are available via the self‑service portal. What’s included in the price The base subscription covers: Service access to Noname Advanced API Security as a Service for IBM (per instance) with 50 managed endpoints included per instance. Availability SLA and access to IBM’s technical support model (severity levels, hours, and response times published in IBM’s support guide). Additional cost items Extra managed endpoints beyond the included 50. Active Testing capability (and its additional managed endpoints) when selected. Overage charges (access or endpoint) where applicable under the Transaction Document. Optional services are priced per Resource Unit/Access as defined in the service offering. Notes: Clients should complete data extraction prior to termination to avoid loss of access once deletion begins; IBM provides notifications for changes to processing, locations, or subprocessors via the contract notification hub.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The platform provides dashboards for API discovery, posture management, runtime protection, and active testing. Users can: View API inventory and classify APIs (shadow/zombie detection). Monitor real-time traffic and threat alerts. Configure posture management policies and compliance checks. Trigger remediation workflows (manual/semi-automated). Access analytics and reporting (attack surface, sensitive data exposure).
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Not available.
• API: Yes
• What users can and can't do using the API: Users can integrate with CI/CD pipelines and automation for Active Testing, so users can: Invoke API security tests programmatically. Query API inventory and posture status. Push remediation or policy updates via API calls. Integrate with external tools (JIRA, ServiceNow, SIEMs) through webhooks.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Per‑instance service model & quotas: The IBM service is licensed per instance with a defined number of managed endpoints. That model usually enforces per‑customer entitlements and practical rate‑limits so one tenant’s activity doesn’t exhaust shared capacity. Hybrid architecture with Remote Engines: For on‑prem/private/hybrid deployments, Remote Engine components run in the customer’s own OpenShift/Kubernetes cluster. This inherently isolates ingestion/analysis workloads to the customer’s environment, reducing noisy‑neighbor risk in the data path.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Akamai

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Clients can export their data at any time before contract termination using the self-service options provided within the cloud service.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The SLA for this service can be found here:; https://www.ibm.com/support/customer/csol/terms/?id=i126-9617&lc=en
• Approach to resilience: The Noname SaaS service leverages multi-region and multi-cluster support provided by AWS.
• Outage reporting: Email alerts for outages are sent to the account administrator.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Management interfaces and support channels are secured using role-based access controls (RBAC) and least privilege principles. Administrative access requires Multi-Factor Authentication (MFA) and is limited to authorized personnel only. All management actions occur over encrypted channels (TLS), and API keys or certificates are used for service-to-service authentication. Support channels are authenticated through the same identity provider and monitored for compliance. Access is logged, audited, and reviewed regularly to prevent unauthorized use.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our organization follows IBM’s Data Security and Privacy Principles, which define the foundational technical and organizational measures (TOMs) for all IBM Cloud Services. These principles cover encryption, access control, and compliance with industry standards.; ; Policy enforcement: Access to client content is governed by the least privileged access principle, and any access is logged and monitored.; Reporting structure: While the document does not specify an internal reporting hierarchy, IBM provides a dedicated privacy team contact (chiefprivacyoffice@ca.ibm.com) and a self-service portal for notifications and compliance updates.; Compliance: The service maintains recognized certifications such as CSA STAR (Levels 1 & 2), SOC 2 Type II, HIPAA, and PCI-DSS, ensuring adherence to global security frameworks.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We maintain a full inventory of service components (SaaS control‑plane services, integrations, and customer‑hosted Remote Engine container images) with ownership, version, and dependencies tracked throughout their lifecycle. Changes follow defined workflows: assessment, approval (CAB for normal/emergency changes), staged rollout, and rollback plans. Each change undergoes security impact review covering tenant isolation, authentication/authorization, data‑in‑transit controls (TLS 1.2+), and access to sensitive data. Pre‑production testing includes functional, performance, and Active Testing for API security; post‑deployment monitoring uses runtime threat detection and SIEM/ITSM integrations. All configuration updates are auditable, with records retained for compliance and forensic purposes.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We run continuous vulnerability assessment across the SaaS control plane and customer‑hosted Remote Engines: automated CVE scans, configuration/posture reviews, and Active Testing in CI/CD, with runtime analytics to catch emerging threats. Findings are risk‑rated (CVSS, exploitability, data sensitivity, tenant impact) and tracked to closure with defined SLAs. Patching cadence: critical within 24–72 hours, high within ≤7 days, others in regular releases—using staged rollouts and rollback plans. Threat intel: vendor advisories, CVE/NVD, OWASP API Security guidance, Red Hat/OpenShift image notices, and IBM/Noname security bulletins.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Our protective monitoring approach includes:; ; Monitoring services: IBM and approved subprocessors (e.g., AWS) provide monitoring for applications, networks, systems, and infrastructure, including logging and alerting.; Access control: All access follows the least privileged principle and is logged and monitored to detect anomalies.; Encryption: Data is encrypted in transit (public and private networks) and at rest, reducing exposure risk.; Incident detection and response: While the document does not detail exact detection methods or response times, monitoring and logging are integral to identifying potential compromises, and IBM has established business continuity plans to recover services within hours in case of a disaster.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Not available.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bureau Veritas
• ISO/IEC 27001 accreditation date: Thursday 22 August 2024
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Bureau Veritas
• ISO 9001 accreditation date: Tuesday 3 June 2025
• What the ISO 9001 doesn’t cover: N/a
• Quality management systems (QMS): Yes
• CSA STAR certification: Yes
• CSA STAR accreditation date: Monday 16 October 2017
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/a
• PCI certification: Yes
• Who accredited the PCI DSS certification: Schellman Compliance, LLC
• PCI DSS accreditation date: Friday 31 October 2025
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 3f96bc6f-909d-4286-b8d8-83a6e034c7ea
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: B44f7e8e-3a9e-4634-a3f0-72c81ffc4450
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.