O2 Motion Data and Insights from Virgin Media O2 Business
O2 Motion Insights provides insights on movement, demography, mobility patterns and behaviours of millions of people, covering 30% of UK population. This big-data solution provides an unrivalled evidence base for smart-cities, transport, environment, economic, operational decisioning projects from national down to street/building-level, helping investment decisions, and evaluating impact over time
Features
- Origin Destination (OD) transport and mobility data
- Building & street-scale profile at location
- Real time movement data
- Rolling weekly population and journey movement
Benefits
- Large sample of UK population: 30%
- Ready to use, cost effective, replaces need for manual surveys
- Full 48 months of data available
- Data at any scale, national, regional, county, district, street, building
- GDPR compliant. Fully anonymised and aggregated data
- Outputs available in multiple formats and visual presentations
- Rolling weekly outputs for timely insights
- Latency from real time to historical data
- Available through API and dashboard visualisations
Pricing
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
8 5 5 1 3 1 5 0 4 5 2 4 2 7 2
Contact
VIRGIN MEDIA BUSINESS LIMITED
Lynne Magennis
Telephone: 07738 726687
Email: PublicProcurement@virginmedia.co.uk
About your service
- Service categories
-
Application Development and Deployment
Analytics and business intelligence
- Business Intelligence
- Advanced and predictive analytics
- Location and geospatial data management and analytics
- Multi cloud support
- No
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Hybrid cloud
- Service constraints
- None
- System requirements
- Not applicable
User support
- Email or online ticketing support
- Yes
- Support response times
- The Supplier offers email response within one working day.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes
- Support levels
- Support levels can be defined on a project by project basis.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- The Supplier offers kick-off workshops at the start of all projects; capturing implementation information including training and documentation requirements.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- Covered during contracting process
- End-of-contract process
- Data supplied can no longer be used under the defined permitted purpose.
- Documentation accessibility standard
- None or don’t know
- How the documentation is accessible
- The documentation is provided by us to the Buyer as part of the service onboarding/offboarding activities.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- Yes
- What users can and can't do using the API
- Access is provided as part of the project deliverable to API's, dashboards or through Databricks.
- API documentation
- Yes
- API documentation formats
- API sandbox or test environment
- No
- Customisation available
- Yes
- Description of customisation
- Each output is designed to a Buyer's specific requirements at project inception stage.
Scaling
- Independence of resources
- As a B2B service, our products are designed to accommodate expected demand.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v4.0
- Other
- Other data at rest protection approach
- https://aws.amazon.com/compliance/
- Data sanitisation process
- Yes
- Equipment disposal approach
- A third-party destruction service
- Data sanitisation type
-
- Deleted data can’t be directly accessed / Cryptographic Erasure
- Data Erasure
- Explicit overwriting of storage before reallocation / Secure Erase
Data importing and exporting
- Data export approach
- Via API, downloadable csv file/s from dashboard or Databricks
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- Not applicable
- Data protection within supplier network
- Other
- Other protection within supplier network
- https://aws.amazon.com/compliance/
Availability and resilience
- Guaranteed availability
- Defined on a project by project basis
- Approach to resilience
- Available on request
- Outage reporting
- Please contact the Supplier for more information.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Not applicable
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- No audit information available
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- At least 12 months
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- https://aws.amazon.com/compliance
- Information security policies and processes
- https://aws.amazon.com/compliance
- Software Security Code of Practice
- Yes
Operational security
- Configuration and change management standard
- Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
- Configuration and change management approach
- https://aws.amazon.com/compliance
- Vulnerability management type
- Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
- Vulnerability management approach
- https://aws.amazon.com/compliance
- Protective monitoring type
- Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
- Protective monitoring approach
- https://aws.amazon.com/compliance
- Incident management type
- Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
- Incident management approach
- https://aws.amazon.com/compliance
- Post-quantum cryptography secure
- No
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Details on request
Discount percentage by annual call-off contract value (excluding VAT)
- Less than £250,000
- 0%
- Between £250,000 and £500,000
- 0%
- Between £500,001 and £1,000,000
- 0%
- Between £1,000,001 and £2,500,000
- 0%
- Between £2,500,001 and £5,000,000
- 0%
- Over £5,000,001
- 0%
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- National Quality Assurance (NQA)
- ISO/IEC 27001 accreditation date
- Tuesday 6 January 2026
- What the ISO/IEC 27001 doesn’t cover
- The certification applies to the Information Security Management System (ISMS) covering the design, development, installation, maintenance and operation of business-to-business telecommunication services, and IT service management of these operations, in accordance with the Statement of Applicability. Any activities or services outside this scope are not covered.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- National Quality Assurance (NQA)
- ISO 9001 accreditation date
- Tuesday 6 January 2026
- What the ISO 9001 doesn’t cover
- The certification applies to the Quality Management System (QMS) for the design, development, installation, operation, and maintenance of business-to-business telecommunication services. Any activities or services outside this scope are not covered.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- NCC Group Security Services
- PCI DSS accreditation date
- Monday 27 January 2025
- What the PCI DSS doesn’t cover
- Systems outside the assessed cardholder data environment.
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 1dc27062-ca1b-4004-9f4b-f52c2b60e0e6
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- Bd3604c8-09d1-4410-bb61-62deba59000d
- Other security certifications
- Yes
- Any other security certifications
-
- ISO 20000-1 IT Service Management
- ISO 22301 Business Continuity Management
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Working conditions which promote an inclusive working environment and promote retention and progression
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-