MARKET LOCATION LIMITED

UK Business Data Data Audit Matching Profiling Service

When you select the UK Business Data Audit, Matching and Profiling service you will receive a customised ‘health check’ service to review and enhance the business information you hold. Service includes Evaluation, Matching, De-duplication, Data Correction, producing of a Data Evaluation Report, Profiling and Analysis. Terms & Conditions apply.

Features

• Access to 1.5 million UK business-data records from verified Database
• Widely recognised as the most up-to-date and accurate Business Database
• Telephone Researched database
• Database includes 1+ million email addresses
• Database includes 2 million verified contact details
• High data consistency, accuracy and coverage
• Integrated Data Filtering to match customer requirements
• SIC, Market Sector Code and offline match/append process available
• High service availability
• GDPR compliant sourcing and management processes

Benefits

• Datasets of UK Business Data filtered to your needs
• Make informed decisions about UK business sectors
• Make informed choices about UK businesses in locations
• Make informed choices about trends in new and closing businesses
• Access to information whenever needed
• High quality data
• Fast turnaround
• GDPR compliant sourcing to ISO27701 PIMS processes
• High volumes to suit requirements
• Compatible with other services

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at acm@marketlocation.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

860239015757418

Contact

Michael Allen
01212815626
acm@marketlocation.com

About your service

• Service categories:

  Applications

  Content workflow and management

  Persuasive content management

  • Content Marketing Applications
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No.
• System requirements: Internet access

User support

• Email or online ticketing support: Yes
• Support response times: Within three working hours Monday to Friday
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Where a Support Call has been escalated and cannot be resolved by other methods then onsite support by appropriate staff resources will be provided at no additional charge.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: To get customers started on using the service:; - A web link is provided to customers with login details,; - Phone and email assistance is generally provided,; - In addition to provision of clear user guides.; - Onsite assistance can be provided as required.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: When the Contract ends, the licensed access to data by customers will terminate.; Within three months of this date (in accordance with the Retention and Deletion Policy) all data relating to the customer installation will be removed. A Certificate of Destruction Certificate can be issued upon request.
• End-of-contract process: Following contract termination, if further access to the data is required for customer processing then the data can be re-licensed.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: The files follow accessible PDF standards. This includes using screen‑reader‑friendly text, proper heading structures, alt text for images, high‑contrast colours, and searchable, selectable text. Documents are compatible with assistive technologies such as screen readers, magnifiers, and keyboard navigation. Where needed, accessible versions such as large‑print or tagged PDFs) can be provided.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Form display
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: An API for the service is offered by pre agreement if required. All details of the API service, usage and scope are provided upon request.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: The dataset provided to customers can be customised . This is undertaken by Market Location Limited.

Scaling

• Independence of resources: Load testing is undertaken as part of Change Management promoted by any major system change or large user addition. Active user counts are tracked against load test results.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: A Download function enables viewing and export of data from the portal.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: System is available 99.5% 24*7 except for planned maintenance communicated to the customer.; ; Any outages / downtime outside of this, will be communicated immediately to customers and recovery plans put in place.
• Approach to resilience: We use Microsoft Azure Datacentres. Details available on Request.
• Outage reporting: We notify customers of any service outages using Email Communications and /or Public Dashboard.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access controls are implemented.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Market Location undertakes its operations in accordance with a framework set of policies and procedures for information security including IS&PIMS, Information Security and Privacy Policy, Assets and Threat management, Risk assessment and treatment Roles and Responsibilities, Access Controls, Supplier Management, operating procedures, Change Management, Incident Management, Business Continuity, personnel management, logs, Internal and External Audits. The scope of our IS&PIMS is all trading companies in our 118 Group.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Market Location operates to a Change Management and a Configuration Management Policy to manage major organisational change and development within the business including the controlled identification and implementation of required changes within computer systems. We operate with identified and documented device configurations and a managed change programme all of which is externally audited by BSI Group annually as part of our ISO 27001 and 27701 standard certifications.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: A Patch Management and a Threat Intelligence Policy is in operation for the Group to ensure systems are patched against known vulnerabilities and those identified during provision of service. We operate a patching management programme for deployment of firmware, driver, operating system, and application updates to our computing endpoints. We have in place reputable sources for threat intelligence as required by the ISO standard 2022 version.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Market Location operates to an Information Security and Privacy Policy and also to an Information & Security Incident Management policy. We have mechanisms in place for protective monitoring for collecting ICT log information to provide an audit trail of defined security relevant events which can be used for reporting and alerting.
• Incident management type: Supplier-defined controls
• Incident management approach: In the event of a security incident a Security Incident procedure and numerous plans are in place to enable employees to identify, respond to and recover from security incidents. The objective of the incident response plan is to prevent damages such as service outage, data loss, and illicit access to systems. The procedure and plan detail communications with customers and stakeholders.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: By agreement, a trial of, from 20 records (up to a maximum of 1000 records) can be provided to a customer. The quantity of records in the trial would depend on the prospective order quantity. Selected Business Data Fields would apply.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI Group
• ISO/IEC 27001 accreditation date: Tuesday 8 July 2014
• What the ISO/IEC 27001 doesn’t cover: All companies in Group are within scope of certificate
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: SecurityMetrics
• PCI DSS accreditation date: Thursday 12 June 2025
• What the PCI DSS doesn’t cover: Self Assessment Questionnaire all companies in Group
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 28eda62c-0e03-4f3d-88f3-9591e1e233da
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: Yes
• Any other security certifications: ISO27701 Privacy Information Management System

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at acm@marketlocation.com. Tell them what format you need. It will help if you say what assistive technology you use.