GETECH LIMITED

Google Workspace Colab Pro and Colab Pro+

Google Colab Pro and Pro+ are cloud-hosted Jupyter notebook environments designed for data science and machine learning education. These premium subscriptions provide priority access to faster GPUs, higher memory limits, and longer runtimes. They allow users to execute complex Python code directly in the browser with zero configuration.

Features

• Faster GPUs: Priority access to premium accelerators (e.g. A100, V100)
• More Memory: Access high-RAM virtual machines for large datasets.
• Background Execution: Keep notebooks running after browser closes (Pro+ only).
• Compute Units: Monthly-flexible quota (100 for Pro, 500 for Pro+).
• Terminal Access: Full command-line terminal for advanced system administration.
• Longer Runtimes: Execution limits extended up to 24 hours (Pro+).
• Drive Integration: Save, open, and share notebooks directly via Google-Drive.
• Zero Configuration: Instant Python environment access with no local installation.
• Admin Management: Assign licenses to specific users via Admin Console.

Benefits

• Accelerate Research: Train machine learning models faster with powerful GPUs.
• Scale Learning: Provide consistent, high-power compute to every student.
• Cost Efficiency: Access high-end hardware without purchasing physical servers.
• Seamless Collaboration: Share live code and results instantly via Drive.
• Uninterrupted Work: Run long training jobs in the background (Pro+).
• Flexible Access: Use from any device with just a browser.
• Easy Oversight: Centralized license assignment for classes or research groups.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@getech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

877700137206481

Contact

Richard Maclean
01473240470
bidteam@getech.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Application development

  • Development languages, environments and tools
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: This service is an add-on subscription to a base Google Workspace for Education domain. It is classified as an "Additional Google Service"
• Cloud deployment model: Public cloud
• Service constraints: Service Status: Colab is an "Additional Service," not a Core Service. It is not covered by the Google Workspace BAA or standard education data protections by default.; ; No SLA: Colab Pro and Pro+ do not offer a guaranteed Service Level Agreement (SLA) for uptime; resources are subject to availability.; ; Resource Fluctuation: Access to specific GPU types (like A100) is prioritized but not strictly guaranteed at all times.; ; Age Restrictions: Users under 18 may require specific parental consent settings configured in the Admin Console.
• System requirements:
  • Base Domain: Requires an active Google Workspace for Education tenant.
  • Browser: Optimized for Chrome, Firefox, or Safari.

User support

• Email or online ticketing support: Yes
• Support response times: Standard P1 -4 Hours ; P2 - 8 Hours ; P3 - 24 Hours; P4 - 24 Hours ; Enhanced and Premium support available upon request at additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Google perform Voluntary Product Accessibility Testing for web chat; the latest results are available from this URL: https://services.google.com/fh/files/misc/google_chat_web_vpat.pdf; The following services are supported by the interface: text to speech, and speech to text, magnifying tool, high contrast colour schemes are all available options.; Additionally, the current Voluntary Product Accessibility Testing confirms the following features to 2.2 A or AA level testing.; Character Key Short cuts – 2.2 A; Pointer Gestures – 2.2 A; Pointer Cancellation – 2.2 A; Label in Name – 2.2 A; Motion Actuation – 2.2 A; Orientation – 2.2 AA; Identify Input Purpose – 2.2 AA; Reflow – 2.2 AA; Non-text Contrast – 2.2 AA; Text Spacing – 2.2 AA; Content on Hover or Focus – 2.2 AA; Status Messages – 2.2 AA
• Onsite support: Yes, at extra cost
• Support levels: Standard: Basic billing and license assignment support via the Google Admin Console. ; Enhanced: As a reseller, Getech provides additional support for license provisioning and troubleshooting access issues. ; Channels: Web ticketing (Google) and Email/Phone (Getech Enhanced Support).
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Purchase: Licenses are purchased via the reseller and appear in the Admin Console.; ; Assignment: Admins assign licenses to individual users or bulk-assign to groups (e.g., "Data Science 101").; ; Access: Users simply visit colab.research.google.com and sign in with their licensed account.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Notebooks: All .ipynb notebook files are stored in the user's Google Drive. When a subscription ends, these files remain safe and accessible in Drive.; ; Service Loss: Upon expiration, the account reverts to the free Colab tier. Users lose access to faster GPUs, background execution, and high-RAM runtimes immediately.
• End-of-contract process: Subscription Management: At the conclusion of the subscription term, the institution has three flexible pathways:; ; Renew: Continue the service to maintain priority access to high-end GPUs (e.g., A100s), background execution, and higher memory limits.; ; Adjust: Scale license counts up or down to match changing student enrollment or research group sizes.; ; Cancel: If not renewed, the domain or specific users revert to the free version of Colab.; ; Service Impact: Users lose access to premium accelerators, longer runtimes, and background execution immediately.; ; Data Integrity: No data is deleted. All Jupyter notebooks (.ipynb files) and scripts remain safely stored in the user's Google Drive; however, they will only be executable on the slower, standard free-tier hardware.; ; Transfer: The subscription can be transferred to a different authorized reseller without downtime or loss of service.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Documentation is available via websites in HTML; format, or via download as a pdf covering both onboarding and offboarding of users from Colab as well as best practices for license assignment. ; Getech can provide customised onboarding and offboarding; process, and manage any onboarding and training requirements at an additional cost. Our process's will be fully managed and documentation will be provided to the customer to support future; onboarding requirements.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: End Users: Users interact with a web-based Jupyter Notebook interface. It allows for the combination of executable Python code, rich text (Markdown), and visual outputs (charts/graphs) in a single document. ; Administrators: Admins use the Google Admin Console to assign "Colab Pro" or "Colab Pro+" licenses to specific users or Organizational Units (OUs).
• Accessibility standards: None or don’t know
• Description of accessibility: N/A
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: License Management: Administrators can use the Enterprise License Manager API to programmatically assign or revoke Colab Pro licenses for students and staff.; ; No Service API: There is no "Colab API" for managing the notebook runtime environment itself externally; however, users can execute code within notebooks to interact with Google Cloud APIs (BigQuery, Vertex AI).
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Access Policies: Administrators can enable or disable the Colab service for specific Organizational Units (OUs) (e.g., enabling for "University Researchers" but disabling for "K-12 Students").; ; Runtime Environment: Users can customize their own notebook environment by installing Python libraries (pip install) during their session, though these customizations are ephemeral and reset when the runtime times out.

Scaling

• Independence of resources: Google, one of the worlds largest Cloud platform providers, have suitable resource active to support any scale of requirement from customers without; any impact to other customers or users using Workspace.

Analytics

• Service usage metrics: Yes
• Metrics types: Metrics types Analytics for Google Colab Pro/Pro+ focus on license provisioning and resource consumption:; ; License Utilization: Administrators can track the total number of assigned vs. available Colab Pro and Pro+ licenses directly within the Google Admin Console to optimize subscription counts.; ; Compute Unit Tracking: End-users have access to a personal usage dashboard within the Colab interface. This tracks their monthly "Compute Unit" balance and consumption history, allowing them to monitor their usage of premium accelerators (GPUs/TPUs) effectively.
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Google

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Other data at rest approaches. Google have their own Security Systems and Teams in place to manage Physical access to their Datacentres.
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Integrated Drive Storage & Portability: Because Google Colab notebooks are stored directly in Google Drive, they benefit from standard Workspace portability tools:; ; User Export: Users can download their notebooks directly from the interface via "File > Download" as standard Jupyter files (.ipynb) or Python scripts (.py). Alternatively, they can use Google Takeout to bulk-download their entire Drive repository.; ; Admin Export: Administrators can utilize the Data Export tool in the Google Admin Console to export all organizational Drive data—including all user notebooks—to Google Cloud Storage archives for compliance or migration purposes.
• Data export formats: Other
• Other data export formats:
  • Notebooks: .ipynb (Jupyter Notebook), .py (Python Script)
  • Documents: .pdf (via print/convert), HTML
  • Data: .csv, .json, .txt (generated via Python code)
  • Visuals: .png, .jpg, .svg (exported charts/graphs)
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Notebooks: .ipynb (from GitHub, Drive, or local upload)
  • Data: .csv, .json, .xlsx (Excel), .txt, and standard image formats.

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Google Workspace Covered Services to Customer (as applicable, the "Agreement"), the Monthly Uptime Percentage will be at least 99.9% in any; calendar month (the "Google Workspace SLA").
• Approach to resilience: Available on request.
• Outage reporting: A public dashboard is available from Google.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Management Interfaces (Admin Console): Administration of Colab Pro licenses occurs entirely within the standard Google Admin Console. Therefore, it benefits from the same robust security controls as Core Services:; ; Context-Aware Access: Administrators can enforce policies that restrict access to the Admin Console based on IP address, geographic location, or device health (e.g., only allowing admins to assign Colab licenses from encrypted, corporate-owned devices).; ; Mandatory MFA: Google enforces mandatory 2-Step Verification (MFA) for administrator accounts to prevent credential compromise.; ; Role-Based Access: You can create custom admin roles (e.g., "Colab License Manager") to manage specific licenses without having full super-admin access
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Description of policies and processes: Google Colab is classified as an "Additional Google Service" within the Workspace ecosystem. While it operates under different terms than Core Services, it utilizes Google’s secure, enterprise-grade cloud infrastructure.; ; 1. Infrastructure Security: Colab runs on Google Cloud Platform (GCP), benefitting from the same physical security, encryption-in-transit (TLS), and vulnerability management standards as core Google services. 2. Data Storage Protection: While the compute runtime is an Additional Service, the actual notebook files (.ipynb) are stored in Google Drive. This means your data at rest inherits the strong encryption and access control policies of your Core Workspace environment. 3. Compliance & Terms: Usage is governed by the Google Terms of Service and the Colab Additional Terms. For GDPR compliance, the service is covered under Google's Cloud Data Processing Addendum (CDPA). 4. Administrator Control: To ensure governance, the service is off by default. Administrators must explicitly enable Colab for specific Organizational Units (OUs), allowing for granular control over which staff or researchers can access these tools. 5. Privacy: For paid Pro/Pro+ subscriptions, Google maintains strict data privacy standards appropriate for professional use, ensuring that private code execution is not used to train public models by default.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Google operates under a rigorous Secure Software Development Lifecycle (SDLC). All code changes undergo mandatory Security Design Reviews and internal audits. As a SaaS platform, patches and security updates are deployed centrally and automatically to the Colab environment without requiring user intervention, ensuring the runtime is always protected against known vulnerabilities.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Google employs automated vulnerability scanning and manual "Red Team" penetration testing across its infrastructure. Critical vulnerabilities are remediated rapidly. Intelligence is sourced from Google Project Zero and internal research teams to proactively defend the environment.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Continuous Monitoring, Identify, Risk Assess, Remediation, Verification, Reporting and Communication.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Continuous Monitoring, Identify, Risk Asses, Remediation, Verification, Reporting and Communication.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Google Colab (Free Tier): A robust free version of Google Colab is available to all users indefinitely. It provides access to standard hardware (standard GPUs/TPUs) and standard memory limits. This allows students and faculty to fully evaluate the Jupyter notebook interface, drive integration, and coding environment at no-cost before upgrading

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 4%
• Between £1,000,001 and £2,500,000: 6%
• Between £2,500,001 and £5,000,000: 8%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: LRQA Ltd
• ISO 9001 accreditation date: Friday 18 August 2023
• What the ISO 9001 doesn’t cover: Getech's ISO 9001 covers all aspects of our business.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Securitymetrics
• PCI DSS accreditation date: Saturday 27 December 2025
• What the PCI DSS doesn’t cover: All elements of Getech's payment processing that involve cardholder data, i.e. credit, debit, or other, are covered by this certification. Standard invoice and payment (on account) process's not using cardholder data are not directly covered by process's under this certification, but are protected by Getech's other company wide security and audit process's.
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 171d1c94-afa5-43a2-bab2-872b1a5939cf
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 40b64042-5c06-4b30-93e5-f585fe810fd1
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@getech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.