GOSS INTERACTIVE LIMITED
GOSS Professional Services - Managed Cloud
GOSS Professional Services support cloud projects for websites, intranets, bookings and customer self and assisted-service transactional portals. Client Success services include discovery and business analysis, training, project management, digital transformation, creative design, cloud configuration, consultancy, migration and integration services. Clients include Local Authorities/Councils, Housing, Police, NHS and Central Government Agencies.
Features
- Project Management: supports project delivery to time and budget.
- Creative/design consultancy: tailor services to meet user/citizen needs
- Accessible/mobile responsive website/portal/intranet/bookings/my account design and configuration.
- Migration consultancy & configuration. Information Architecture analysis and design.
- Knowledge transfer: Digital Platform, self/assisted-service/forms/CMS, creative design styling.
- Training: Software configuration, transactional workflow design, integrations.
- Integration configuration: securely connect customer portals to back office data/systems.
- Client Success Transformation Consultancy: business analysis, process mapping, service-design.
- Website & portal on-boarding and off-boarding services.
- Configure generative AI and chat bot technologies and services.
Benefits
- Cloud delivery: move your services online with agile CRM-lite/CRM-light.
- Deliver improved and efficient services to your public customers.
- Maximise use of GOSS low-code/no-code cloud software services.
- Get up and running quickly creating content, forms, business processes.
- Improve customer service satisfaction levels for your website.
- Provide efficient digital services via powerful transactional forms and workflow.
- Reduce your ongoing service delivery costs with digital transformation.
- Transform and streamline online transactional services with customer self-service.
- Offer customers 24/7 self-service capability via your website.
- Knowledge Transfer: empower internal teams for devolved content creation.
Business architect
| £990.00 |
|
| £1,155.00 |
|
| £990.00 |
|
| £1,155.00 |
|
Data architect
| £990.00 |
|
| £1,155.00 |
|
Enterprise architect
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Network architect
| £1,155.00 |
|
| £990.00 |
|
| £1,155.00 |
|
Security architect
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Solution architect
| £1,155.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Technical architect
| £1,155.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security audit and assurance
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security governance and risk management
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security monitoring
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security incident response
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security vulnerability management
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security digital forensics
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security testing
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Cyber security secure design
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Analytics engineer
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Data analyst
| £1,155.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Data engineer
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Data ethicist
| £1,155.00 |
|
| £1,155.00 |
|
Data governance manager
| £1,155.00 |
|
| £1,155.00 |
|
Data scientist
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Machine learning engineer
| £1,155.00 |
|
| £1,155.00 |
|
Performance analyst
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Application operations engineer
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Business relationship manager
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Change and release manager
| £1,155.00 |
|
Command and control centre manager
| £1,155.00 |
|
End user computing engineer
| £1,155.00 |
|
| £1,155.00 |
|
IT service manager
| £990.00 |
|
| £1,155.00 |
|
Infrastructure engineer
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Infrastructure operations engineer
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Problem manager
| £1,155.00 |
|
| £1,155.00 |
|
Service desk manager
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Business analyst
| £990.00 |
|
| £1,155.00 |
|
Delivery manager
| £1,155.00 |
|
| £1,155.00 |
|
Digital portfolio manager
| £990.00 |
|
| £1,155.00 |
|
Product manager
| £990.00 |
|
| £1,155.00 |
|
Programme delivery manager
| £1,155.00 |
|
Quality assurance testing (QAT) analyst
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Test engineer
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Development operations (DevOps) engineer
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Frontend developer
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Software developer
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Accessibility specialist
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Content designer
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Content strategist
| £1,155.00 |
|
Graphic designer
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Interaction designer
| £990.00 |
|
| £1,155.00 |
|
Service designer
| £1,155.00 |
|
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
| £1,155.00 |
|
Technical writer
| £1,155.00 |
|
| £1,155.00 |
|
User researcher
| £990.00 |
|
| £990.00 |
|
| £1,155.00 |
|
Standards and certifications
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ISO/IEC 27001 certification
-
Yes
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ISO/IEC 27001 accredited by
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Alcumus ISOQAR (for UKAS)
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ISO/IEC 27001 accreditation date
-
Wednesday 22 January 2025
-
What the ISO/IEC 27001 doesn’t cover
-
Nothing. Please note that 3rd-party hosting service provision is covered by the 3rd party's own ISO 27001 certification.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
Independent European Certification Ltd
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ISO 9001 accreditation date
-
Saturday 16 March 2024
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What the ISO 9001 doesn’t cover
-
Nothing. Please note that 3rd-party hosting service provision is covered by the 3rd party's own ISO 9001 certification.
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Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
Df385545-6c6d-4931-9542-bd8d2b2323ca
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Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
C6f65ed6-ca71-4f50-acd3-790373aa111e
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Other security certifications
-
No
Social value
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Mission: Break down barriers to opportunity
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By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
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Creation of outreach activities to create a pipeline of employees for the future contract delivery
Service documents
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bids@gossinteractive.com.
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