CANTATA LIMITED
Cantata CRM Planning Service
Cantata provides vendor-neutral CRM consultancy to help public-sector organisations define strategy, capture requirements, and design a phased, costed plan for CRM improvement or implementation. The service includes stakeholder engagement, technical architecture assessment, market review, and prioritised recommendations, culminating in a clear roadmap with budgets, dependencies, and governance.
Features
- Development of CRM vision, business case input and implementation roadmap
- Structured workshops templates to identify technical and functional requirements
- Comparative analysis of CRM platforms and cloud infrastructures
- Design of CRM solution architecture including integration
- Requirements register capturing functional, technical and commercial needs with priorities
- Implementation plan: timeline, phases, dependencies, budget and resource estimates
Benefits
- Expert guidance on choosing cloud solutions aligned with organisational goals
- Accelerated delivery through proven methodology and collateral
- Enhanced stakeholder buy-in and visibility of benefits
- Independent advice prioritising business outcomes and total cost of ownership
- A pragmatic plan that maximises ROI and de-risks technology selection
Business architect
| £1,600.00 |
|
| £1,300.00 |
|
| £1,200.00 |
|
| £1,600.00 |
|
Solution architect
| £1,300.00 |
|
| £1,600.00 |
|
| £1,200.00 |
|
| £1,600.00 |
|
| £1,600.00 |
|
Chief technology officer
| £1,600.00 |
|
Business relationship manager
| £1,300.00 |
|
| £1,600.00 |
|
| £1,300.00 |
|
Business analyst
| £1,100.00 |
|
| £1,200.00 |
|
| £1,300.00 |
|
| £1,600.00 |
|
| £1,600.00 |
|
Programme delivery manager
| £1,600.00 |
|
Software developer
| £1,100.00 |
|
| £1,200.00 |
|
| £1,300.00 |
|
| £1,300.00 |
|
| £1,300.00 |
|
| £1,600.00 |
|
Standards and certifications
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ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
445bede0-9ceb-47ae-b77d-fc388e5859bd
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
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To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
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Plans to engage the contract workforce in deciding the most important workplace issues to address
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Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
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Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
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Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
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Volunteering opportunities for staff
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Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
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Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at
info@cantagroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.