| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £900.00 |
DACOLL HOLDINGS LIMITED
Security Services
Dacoll provides customers with on-going support/managed services to enable customers to effectively utilise the Cloud (private, hybrid or public cloud) for their benefit. We provide ITIL based service and management to deliver enterprise support for cloud services which can include the implementation and support of security services.
Features
- • Threat Protection
- • Threat Management
- • Penetration Testing
- • Vulnerability Scanning
- • Security Information and Event Management (SIEM
- • Cyber Essentials
- • Secure Asset Disposal
Benefits
- • Enabling cloud strategy
- • Reducing implementation timescales
- • Security cleared resource
- • Enabling secure migration to cloud platforms
- • End-to-End solutions delivering best value
- • Managed service offerings for cloud solutions
- • Reduced timescales to deploy cloud solutions
- • Reduced risk and cost for deploying Cloud solutions
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
9 1 8 8 3 1 8 4 4 7 0 3 9 8 4
Contact
DACOLL HOLDINGS LIMITED
Ryan Black
Telephone: 07976723635
Email: info@dacoll.co.uk
About the service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
- Security quality assurance (QA) and testing
- Other
Service scope
- Service constraints
- No constraints - this service provides access to Consultancy, Support, Professional and Managed Services via security cleared resource.
User support
- Email or online ticketing support
- Yes
- Support response times
- We use an automated ITSM platform which will provide immediate response to incidents / requests, and give access to knowledge base information which will pre-populate against the request content. We offer multiple response and resolution times dependent upon priority.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- We perform under ITIL v4 Framework for Service Management and associated management practices. A Service Delivery Manager will be appointed to customers, who will have access to our technical and non-technical teams as part of an overall service value chain. Our current services support Policing, LEAs, central government and national critical infrastructure. As standard support is within office hours, however we do also overlap this with 24/7/365 services as required.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £600.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data analyst | £725.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| End user computing engineer | £495.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £325.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business analyst | £725.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £600.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior developer | £495.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior user researcher | £600.00 |
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- ISO/IEC 27001 accredited by
- SGS United Kingdom Ltd
- ISO/IEC 27001 accreditation date
- Tuesday 7 January 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- ISO 9001 certification accredited by
- SGS United Kingdom Ltd
- ISO 9001 accreditation date
- Tuesday 30 May 2023
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- 695587c0-0dd8-40ec-8410-e49ce1395518
- Cyber essentials plus
- Yes
- Cyber Essentials Plus Certificate Number
- Bfd063d7-eba2-45a8-a86a-cf4c4691688c
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Working conditions which promote an inclusive working environment and promote retention and progression
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Understanding of issues relating to entering the contract workforce
- Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@dacoll.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.