CDW LIMITED

CDW EnterpriseDB Postgres AI

EDB Postgres AI is a sovereign data and AI platform. Provides DBaaS deployment and centralised management of your entire Postgres estate. Supports transactional and analytical workloads, deployment of AI/LLM agents, 99.999% availability, and enables Oracle to Postgres migration. EDB offers 24x7 break fix support, RemoteDBA and professional services for Postgres.

Features

• Deploy Postgres Anywhere: Centralized management of postgres in sovereign environment
• Oracle Compatibility: AI Copilot / automated migration onto Enterprise Postgres
• Postgres platform for building and managing AI applications easily.
• Cloud-native Postgres, resilient, distributed, open-source database on Kubernetes
• DBaaS Deployment, Management, & Observability of entire Postgres estate anywhere
• 24x7 Break Fix support for community & enterprise postgres
• Postgres-based data warehousing, fast analytics, and hybrid-cloud deployment.
• Zero-Trust Security: Enforces consistent RBAC, identity integration, and encryption standards
• High-availability, 99.999% ,Scalable, globally-distributed Postgres and active-active replication.
• RemoteDBA for Proactive support, Technical Account Manager, & Professional Services

Benefits

• Deploy, manage, and observe postgres in environment of your choosing
• Migration of legacy databases to Postgres with little/no application refactoring
• Employ AI, LLM, and Agentic workloads inside postgres database directly
• Deploy, manage, and observe postgres workloads on leading kubernetes operator
• Simplify management of Postgres deployments in a sovereign environment
• Faster problem resolution using 24/7 support from postgres experts
• Consolidate transactional and analytical workloads on distributed, petabyte-scale, postgres platform
• Compliance with globally recognised Security Standards (GDPR, DORA) among others
• 99.999% availability and increase throughput 5x even during routine maintenance
• Augment operational team with proactive DBA support and postgres monitoring

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

929687533351727

Contact

Andy Wood
0161 837 7744
tenders@uk.cdw.com

About your service

• Service categories:

  Application Development and Deployment

  Application platforms

  Deployment centric application platforms

  • Application Server Software Platforms
  • Cloud Deployment-Centric Application Platforms
  • Transaction Processing Monitors
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: "No. EDB Postgres AI Hybrid Manager is an open-source solution that is not bound by any of the typical constraints found in CSPs. ; ; EDB Postgres AI Hybrid Manager is deployment agnostic, meaning the platform can operate on bare-metal, virtual machine, kubernetes, in public, private, community, and hybrid cloud. How EDB is deployed is customizable and depends entirely on the requirements and specifications of our clients."
• System requirements: Service selection dictates system requirements; consult online pages for details

User support

• Email or online ticketing support: Yes
• Support response times: Premium: 24x7 coverage with a 15-minute response time.; Production: 24x7 coverage with a 30-minute response time.; Basic: 10x5 coverage for non-production environments.; ; RemoteDBA: Leverage a team of certified Postgres DBAs with 10+ years of experience, available 24/7/365 and a Technical Account Manager (TAM) for proactive guidance and risk reduction.; ; Managed Platform: Unlock the full benefits of EDB Postgres AI Hybrid Manager without the need for in-house Kubernetes or Postgres skills and resources. With installation and proactive support from EDB's experts, you get immediate access to your sovereign data and AI platform and bring a cloud-managed experience to your hybrid environment."
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: "EDB Support Levels; ; Premium: 24x7 coverage with a 15-minute response time.; Production: 24x7 coverage with a 30-minute response time.; Basic: 10x5 coverage for non-production environments.; ; Additional Support Services; ; RemoteDBA: Leverage a team of certified Postgres DBAs with 10+ years of experience, available 24/7/365 and a Technical Account Manager (TAM) for proactive guidance and risk reduction.; ; Managed Platform: Unlock the full benefits of EDB Postgres AI Hybrid Manager without the need for in-house Kubernetes or Postgres skills and resources. With installation and proactive support from EDB's experts, you get immediate access to your sovereign data and AI platform and bring a cloud-managed experience to your hybrid environment."
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: "EDB supplies: ; ; - User/technical documentation; - Online & On-demand technical training & certification; - Online classroom based training with an instructor (scope and training content based on user requirements); - Onsite classroom based training with an instructor (as above); - Professional services"
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: EDB Hybrid Manager also uses OpenAPI/Swagger
• End-of-contract data extraction: "EDB Postgres AI solutions operate in the customer's environment with the customer's accounts. ; ; As such, the customer never loses their access to their data, nor will they require extraction."
• End-of-contract process: Access to EDB's support channels and software repositories are revoked. Meaning users can neither log support tickets or download latest version of EDB software.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: EDB Postgres AI documentation is available online as is EDB's online, on-demand training and certification

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: "EDB Postgres AI Hybrid Manager offers:; ; 1.Web Interface: Leverage a single pane of glass with built-in automation, hybrid observability, and intelligent recommendations to boost app performance by up to eight times.; 2.Hybrid Manager API: Integrate Hybrid Manager functionality into external applications or automation workflows for management activities such as cluster provisioning, deprovisioning, and scaling.; 3.API/Declarative Manifests: The underlying Kubernetes-native API allows for advanced programmatic control. Users can use declarative YAML manifests (GitOps).; 4.Command Line Interface (CLI): A Command Line Interface (CLI) tool that allows system administrators and developers to script and automate database operations, cluster provisioning, and status checks.
• Accessibility standards: None or don’t know
• Description of accessibility: "EDB Postgres AI Hybrid Manager offers:; ; 1. Web Interface: Leverage a single pane of glass with built-in automation, hybrid observability, and intelligent recommendations to boost app performance by up to eight times.; 2. Hybrid Manager API: Integrate Hybrid Manager functionality into external applications or automation workflows for management activities such as cluster provisioning, deprovisioning, and scaling.; 3. Command Line Interface (CLI): A Command Line Interface (CLI) tool that allows system administrators and developers to script and automate database operations, cluster provisioning, and status checks."
• Accessibility testing: "EDB Postgres AI Hybrid Manager's web interface leverages the accessibility features available on the local browser and or workstation being used to access the console.; ; As such, EDB has not done extensive web interface testing with assistive technologies."
• API: Yes
• What users can and can't do using the API: "EDB Postgres AI Hybrid Manager APIs allows users to automate, provision, and manage their Postgres clusters across hybrid and multi-cloud environments.; ; What Users Can Do:; ; 1. Deploying, creating, viewing, and managing EDB Postgres clusters (including High Availability/Disaster Recovery configuration).; 2. Automating deployment, configuration, and data operations, often via the included Command Line Interface.; 3. Initiating and monitoring schema and data migrations from external databases (like Oracle or self-managed Postgres) into HM clusters.; 4. Managing backup schedules, restore points, and disaster recovery configurations.; 5. Integrating with Identity Providers, defining Role-Based Access Control (RBAC) for projects and clusters, and managing secure access.; ; What Users Can't Do:; ; 1. Users cannot create custom roles; only a set of predefined roles are available for RBAC.; 2. Native User Creation (Console/API): While native users can be configured, they generally cannot be created directly through the Hybrid Manager console or API for human users; this often requires manual configuration file tweaking."
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: You can enable additional features for Hybrid Manager by customizing your installations.; - Database cluster configuration parameters (GUC's), cluster templates, and cluster settings (e.g., high availability, backup configuration).; - Configure your own identity provider (IDP) for user management.; - Set up Key Management Store (KMS) for use with Transparent Data Encryption (TDE).; - Enable custom certificates, issuers, or certificate authorities; - Enable GenAI Builder to build AI agents.; - Enable catalogs to manage data in a single table for analytics workloads.; - Customize Migration Portal secrets for secure communication between internal components.; ; How to customize:; -Console GUI: Most day-to-day customization (e.g., editing clusters, managing users, setting notifications) is done through the intuitive Hybrid Manager Console.; -Configuration Files/Scripts: For platform-level changes, such as enabling TDE, configuring IdPs, or customizing installation secrets, administrators use command-line tools like kubectl to modify Custom Resources (CRs) or reapply Helm charts.; ; Who can customize:; -Users with specific predefined roles: Roles like Project Owner and Project Editor can create, edit, and delete clusters within their projects.; -Organization Owner/Administrator roles can perform organization-level tasks like managing user roles and viewing usage reports.; -Platform Administrator roles are responsible for managing the underlying Kubernetes platform components and enabling feature customizations"

Scaling

• Independence of resources: "EDB Postgres AI Hybrid Manager guarantees users aren't affected by the demands of other users (i.e. """"Noisy Neighbors"""") by leveraging Kubernetes-native resource isolation and dedicated Postgres configurations.; ; 1. HM runs each EDB Postgres cluster as a dedicated set of containers on a Kubernetes platform (like OpenShift, EKS, or GKE) which provides strict Quality of Service guarantees.; ; 2. Dedicated Cluster Deployment: Unlike a shared-schema/multi-tenant environment, Hybrid Manager deploys separate, dedicated Postgres clusters for different tenants or applications.; ; 3. Proactive Monitoring and Tuning: Hybrid Manager includes a unified observability stack (Prometheus and Grafana) that monitors over 200 deep database and infrastructure metrics"

Analytics

• Service usage metrics: Yes
• Metrics types: "EDB Postgres AI Hybrid Manager provides comprehensive, real-time observability across your entire database estate through a single pane of glass. It tracks over 200+ deep database metrics to ensure 99.999% availability and peak performance.; ; Infrastructure Health: Real-time monitoring of CPU, memory, storage utilization, and pod status across Kubernetes and hybrid environments.; ; Database Performance: Tracks Transactions Per Second (TPS), active connections, and query wait states to identify bottlenecks 5x faster.; ; Operational Reliability: Detailed telemetry for replication lag, WAL activity, and Transaction ID (XID) age to prevent bloat.; ; AI/Analytics Insights: GPU resource monitoring and tiered storage statistics for AI-ready workloads."
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: EnterpriseDB

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: "EDB does not supply physical access control hardware or facility management solutions. Compliance with CSA CCM physical access requirements depends on the hosting provider or customer’s data center practices.; ; EDB uses Transparent Data Encryption (TDE) to secure data-at-rest by encrypting Postgres data, WAL, and temporary files on disk.; ; TDE uses AES block-level encryption, making data unreadable to unauthorized system users who access the files directly. The database manages all encryption/decryption, requiring no changes to application code and supporting external key management systems (KMS)."
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: "Users can export data from EDB Postgres AI using standard PostgreSQL utilities, cloud-native tools, and analytical connectors. The pg_dump utility generates SQL scripts or compressed binary files for full schema migrations. For tabular data, the COPY command exports directly to CSV, JSON, or TXT.; ; Through the Analytics Accelerator, users can export massive datasets into open columnar formats like Apache Parquet, Iceberg, or Delta Lake directly to cloud object storage (S3/GCS). Additionally, the Gen AI Builder allows for the extraction of processed metadata and vector embeddings for use in external AI workflows."
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • SQL: Standard scripts for database schema and data portability.
  • CSV: Universal tabular format for spreadsheets and simple data exchange.
  • JSON: Lightweight format for web applications and semi-structured data.
  • Parquet: Columnar format optimized for high-performance analytical data sharing.
  • Iceberg: Open table format for managing massive datasets in lakehouses.
  • Delta: Reliable format providing ACID transactions for big data exports.
  • Avro: Compact binary format for efficient data serialization and streaming.
  • GeoJSON: Specialized format for exporting geospatial and coordinate data.
  • TXT: Simple, delimited text files for basic data logging.
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • SQL: Database scripts for schema definitions and data migrations.
  • TXT: Raw, unformatted text for simple data ingestion and processing.
  • PDF: Standard format for structured documents and AI knowledge bases.
  • Markdown: Clean text format ideal for AI model training documentation
  • JSON: Flexible semi-structured format for document-based database records.
  • Parquet: Optimized columnar storage for high-performance analytical queries
  • Iceberg: High-performance open table format for massive analytical datasets.
  • Delta: ACID-compliant storage layer for reliable big data lakehouse workloads.
  • Vector Data: Via the pgvector extension for storing embeddings.
  • GeoJSON: For geospatial data via the PostGIS extension.

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: EDB Postgres AI solutions are typically deployed within the buyer's network, removing the necessity for transferring data to an external network
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Please see above various security measures are deployed using industry-standard encryption to protect confidential data within EDB's network

Availability and resilience

• Guaranteed availability: EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities. EDB will operate Technical Support Services, in all material respects, consistent with its information security program, which includes technical, organizational, and administrative safeguards regarding the availability of technical leads to support client environments, as well as the availability of the client portal that is utilized to facilitate support services, client communication, and task tracking.
• Approach to resilience: This will be deployed in the datacentre of your choice, private, public or hybrid.
• Outage reporting: "EDB Hybrid Manager reports outages and potential service disruptions through a robust, integrated Alerting and Notification System. This system is integral to the Hybrid Manager's unified observability stack and provides both in-app and external communication channels; ; User Notifications are targeted at designated users who have enabled the notifications. The notification channels include:; ; 1 - In-app Inbox: Alerts are visible directly within the Hybrid Manager console under the bell icon.; ; 2 - Email: Notifications are sent to the user's registered email address.; ; Hybrid Manager also has System Notifications designed for broader operational teams and automated handling. These include:; ; 1 - Email Group: Notifications can be sent to a shared mail group for team awareness.; ; 2 - Webhook: Allows integration with custom scripts or internal notification systems by sending HTTP POST or PUT requests containing the alert details (JSON payload) to a specified URL.; ; 3 - PagerDuty: Direct integration enables automated incident creation and escalation within the PagerDuty platform."

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: Standard industry best practices are deployed and verified through annual external audits..For more information review applicable compliance areas listed for conformance & certification criteria.
• Access restrictions in management interfaces and support channels: EDB Postgres AI Hybrid Manager's web interface restricts access via authentication and Role-Based Access Control (RBAC) built on a clear, three-tiered hierarchy:; -Organisation: The top level, representing the entire customer's deployment, administering Users and managing top-level settings; - Project: A logical grouping of related resources (clusters, migrations, analytics, etc). Access to resources is granted at the project level.; - User: Individual users with specific roles & permissions for a given scope (project or organization); ; The EDB Support Portal requires authenticated login (for licensed customers and Named Contacts), limiting the creation and viewing of support cases and documentation to authorised personnel.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Description of management access authentication: Standard industry best practices are deployed and verified through annual external audits..For more information review applicable compliance areas listed for conformance & certification criteria.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: "- CCPA; - EU AI Act; - GDPR; - SOC 2; - CSA Star (in process); - DORA (in process)"
• Information security policies and processes: "Standard industry best practices. Review SOC 2 Type 2 certification criteria for more information on the following list (including but not limited to):; ; Asset Management, Business Continuity & Disaster Recovery, Capacity & Performance Planning, Configuration Management, Change Management, Cloud Security, Compliance, Continuous Monitoring, Cryptographic Protections, Cybersecurity & Data Protection, Data Classification & Handling, Data Privacy, Endpoint Security, Human Resources Security, Identification & Authentication, Incident Response, Information Assurance, Network Security, Physical & Environmental Security, Project & Resource Management, Risk Management, Secure Engineering & Architecture, Security Awareness & Training, Technology Development & Acquisition, Security Operations, Third-Party Management, Threat Management, Vulnerability & Patch Management, Web Security"
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Standard industry best practices are deployed and verified through annual external audits..For more information review applicable compliance areas listed for conformance & certification criteria.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Standard industry best practices are deployed and verified through annual external audits..For more information review applicable compliance areas listed for conformance & certification criteria.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Standard industry best practices are deployed and verified through annual external audits..For more information review applicable compliance areas listed for conformance & certification criteria.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Standard industry best practices are deployed and verified through annual external audits..For more information review applicable compliance areas listed for conformance & certification criteria.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: "EDB provides a 60 day free trial for any single instance software. (Account and access token required); ; EDB also supports Open Source / community versions of postgreSQL & its more popular extensions/tools"
• Link to free trial: "https://www.enterprisedb.com/software-downloads-postgres "

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0.5%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 2%
• Over £5,000,001: 2.5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: Tuesday 15 July 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: BSI
• ISO 9001 accreditation date: Friday 14 July 2023
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Worldpay
• PCI DSS accreditation date: Tuesday 11 March 2025
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 589cb06d-71a8-43f6-81a1-eda062104f56
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 4f861f6b-f0f0-44fa-a807-6049b0d9bfdc
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.