ARRIBATEC UK LTD

Prophix One - Financial Performance Management

Arribatec, working with our partner Prophix, offers a state of the art Financial Performance Management solution.
Prophix One is the only Financial Performance Platform that brings your data, people, and processes together into a single, scalable solution enabling you to focus on what drives real business performance.

Features

• One platform unified solution spanning close, consolidation, planning, and reporting.
• Integrated Lease Accounting: compliant treatment of leases with automated calculations/disclosures.
• Cash Management/Forecasts: real‑time cashflow visibility, driver‑based forecasts, scenario planning.
• Centralised data integration with seamless sharing across the platform
• Platform‑level workflow and process: role‑based tasks, approvals, and audit-trails throughout.
• Centralised starting point/sign‑on: configurable dashboards; universal access to tasks/reports/KPIs.
• ESG/Sustainability Planning Capability: integrated metrics support non‑financial reporting/analysis.
• Seamless movement and consistent user experience across budgeting/consolidation/reporting/analytics.
• Self‑service modelling, analysis, and “what‑ifs.” Drag‑and‑drop modeling; ad‑hoc scenario creation.
• Drill‑down, drill‑through, drill‑back: complete transparency from high‑level to transaction detail

Benefits

• Decentralised reconciliation enables early and more frequent reconciliation
• Seamlessly analyse data: spot trends with embedded analytics and AI-technology
• Faste accurate consolidation and close: integrated modules reduc cycle times.
• Reduce costs and risks by eliminating spreadsheets and manual processes
• Increased confidence and certainty: validated, governed datasets with full traceability.
• Enhanced strategic decision making with scenario planning and what‑if analysis
• Accelerated month‑end close through direct integration, automated reporting and distribution
• Improved data governance with fewer errors and issues
• Improved control and visibility over leases and cash positions
• Improved cross‑functional collaboration with greater accountability and ownership

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales.uk@arribatec.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

932094429546524

Contact

Allan Burrows
0333 444 1005
sales.uk@arribatec.com

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: There are no Service Constraints
• System requirements:
  • Prophix Cloud is offered as a software-as-a-service (SaaS) model.
  • There is nothing to install on individual machines locally.
  • There is nothing to install on application servers.
  • Instead, you securely access Prophix Cloud via a web browser.

User support

• Email or online ticketing support: Yes
• Support response times: Prophix support typically aims to respond to inquiries within one business day. However, the actual response time may vary depending on the nature and urgency of the request, as well as the current volume of support tickets. They prioritize critical issues and strive to provide timely assistance to all users.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Prophix typically offers several support levels to cater to the varying needs of their customers. While specific details may vary, the following are common support levels offered by Prophix:; ; 1. **Standard Support**: This level usually includes basic support services such as access to online resources like knowledge bases, user forums, and self-help documentation. It may also include email support during standard business hours.; ; 2. **Premium Support**: Premium support often includes faster response times and extended support hours compared to standard support. It may also include access to phone support during business hours, allowing customers to speak directly with support representatives for assistance with their issues.; ; 3. **Enterprise Support**: This level of support typically offers the highest level of service and priority. It may include 24/7 support availability, dedicated support representatives assigned to the customer's account, and guaranteed response times for critical issues.; ; 4. **Custom Support**: Prophix may also offer custom support packages tailored to the specific needs of larger enterprise customers. These packages may include additional services such as onsite support, personalized training, and dedicated account management.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Prophix is committed to providing comprehensive training and support to empower users to leverage the full capabilities of Prophix and achieve their financial management goals.<br>; ; ***Online Training***: self-paced courses covering basic functionality, advanced features, and best practices. Courses are accessible through Prophix's Learning Management system.; ***Webinars/Workshops***: Frequent live webinars and virtual workshops on specific topics including reporting/analysis, budgeting/planning, and financial consolidation. Sessions typically include demonstrations, Q&A and real-world use-cases to enable better understand.; ***Onsite Training***: Prophix offers onsite training delivered by experienced trainers. Sessions are tailored to your specific requirements covering topics including system setup, configuration and advanced functionality.; ***Documentation and Knowledge Base***: Prophix provides comprehensive documentation, user guides, and knowledge base articles supporting users navigate Prophix and troubleshooting common issues. Resources are often accessible through Prophix's website or the software interface.; ***Certification***: For users seeking to validate their proficiency, we offer certification programs assessing and recognising individual’s knowledge and skills. Programs typically involve completing training modules and passing an exams to earn certification.; ***Customer Support***: Prophix offers customer support to assist with questions, issues, or challenges encountered using Prophix This may include email support, phone support, live chat, and a ticketing system, depending on the user's support plan.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Export Functionality: Prophix often provides built-in export functionality that allows users to export their data in various formats such as Excel spreadsheets, CSV files, or PDF documents. Users can typically select the data they want to export and choose the desired format before initiating the export process.; Data Backup: Prior to the end of the contract, users can typically request a data backup from Prophix. The backup file will contain a snapshot of their data at a specific point in time, which they can then store and access as needed.
• End-of-contract process: Should there be a reason to transition the data to another Product, Prophix offers the service of fully exporting all data to flat files for the State's use. Prophix will also provide a certificate of destruction if required to validate complete destruction of client's data after the fact.; Please note that the below sub items will be answered as transition services included as Post Implementation Support.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There is no difference between the mobile and desktop service.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The service interface allows users to interact with Prophix's functionality programmatically, enabling integration with other systems, automation of tasks, and customisation of workflows.; ; The service interface may include APIs (Application Programming Interfaces) that expose Prophix's functionality, allowing developers to build custom applications or integrate Prophix with existing software systems. Additionally, Prophix may offer connectors or adapters for popular integration platforms or enterprise software solutions, simplifying the process of connecting Prophix with other systems.; ; For specific details about the service interface offered, including available APIs, documentation, and support resources, we recommend consulting their official documentation or contacting their support team directly.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Not Applicable
• API: Yes
• What users can and can't do using the API: Prophix integrates with external systems in a variety of ways and support "cloud-to-cloud" and "cloud-to-ground" integrations via industry standard ODBC / JDBC connectivity, API (SOAP & REST) as well as automated flat-file imports/exports
• API documentation: Yes
• API documentation formats:
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Customisation options vary depending on specific version and configuration of Prophix. Users should consult Prophix's documentation or contact their support team for guidance, Options include:; ***Configuration Settings***: Prophix typically provides configuration options allowing users to adjust settings related to financial processes, reporting preferences, user permissions, and more.; ***Custom Reports/Dashboards***: Users can create custom reports/dashboards to visualise data to their requirements. This involves selecting relevant metrics, applying filters, and arranging visualisations to present information in a meaningful way.; ***Workflow Automation***: Prophix often offers workflow automation allowing users to streamline repetitive tasks/processes. Users can define rules/triggers automating tasks including data entry, approval workflows, and notifications.; ***Integration with External Systems***: Prophix supports customised integration with other solutions, including ERP systems, BI tools, and data warehouses ensuring data consistency and accuracy.; ***Scripting and Custom Development***: Users with programming skills can write scripts or develop custom applications to extend Prophix's functionality or for integration with third-party systems.; ***User-defined Fields/Attributes***: Users can define custom fields and attributes to capture additional information relevant to their organisation allowing for extended granular data analysis and reporting.; ***User Interface Personalisation***: users have the ability to personalise user interfaces by rearranging elements, setting preferences, and customising layouts to suit their preferences.

Scaling

• Independence of resources: Prophix employs strategies and technologies ensuring users are not adversely affected by demands placed by other users. These measures include:; ***Resource Allocation***: Prophix utilises resource allocation techniques to ensure each user or organisation has access to necessary computing resources (such as CPU, memory, and storage) to support their operations. This may involve dynamically allocating resources based on demand and workload patterns.; ***Scalability***: Prophix's cloud infrastructure is designed for scalability, allowing automatic adjustment of resource allocation and provisioning based on changes in demand. This ensures users have consistent performance and responsiveness, even during periods of high usage or spikes in demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Prophix typically provides service usage metrics to help users track and analyse their usage of the software.
• Reporting types: Regular reports
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Prophix Software Inc. Cloud platform

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: All data at rest is encrypted using AES 256
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Exporting data involves:; ***Selecting Data***: Selecting specific data to export: eg. financial data, reports, charts, or other information.; ***Choosing Format***: Determine export format: Prophix supports Excel(XLSX), CSV, PDF, or other common formats.; ***Accessing Export Functionality***: Accessed through the Prophix interface by navigating to a specific report or dataset and selecting the appropriate option.; ***Customising Export Options***: includingnclude specifying data format, column headers, date ranges, or other parameters to tailor exported data; ***Initiating Export***: initiate the process by selecting appropriate menu option.; ***Downloading Exported File***: Following completion notification, exported data can be saved to the user’s local computer or storage device.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Excel XLS
  • PDF
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: Each Prophix Cloud instance leverages perimeter / edge firewalls and Intrusion Detection Systems. Each instance is hardened to industry standards, regularly scanned for host / application level threats and running the latest available stable OS and packages.

Availability and resilience

• Guaranteed availability: Prophix Cloud's Service Level Objective (SLO) is 99.999% and offers Service Level Agreement (SLA) of 99.5%. Prophix' trailing 12-month average is 99.97%. Please find our publicly available statistics at: https://trust.prophix.com.
• Approach to resilience: Available on request
• Outage reporting: Outage reporting is achieved via email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Prophix' supports Role Based Access Control where roles define specific features and data that everyone within that role can access. Prophix also supports User Specific features and data access control where Administrators define which functions/features and data a specific user can access. Data access security supports granularity, down to individual account, department, version, time period, etc. Running Reports is a function/feature which can be enabled disabled on a per user or per role basis. Additionally, each model (Finance, HR, Capital, etc.) can have it's own security model for each user even if the same user has access to multiple models.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Please see https://trust.prophix.com for the latest security governance standards.
• Information security policies and processes: Please see https://trust.prophix.com for the latest security governance standards.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: This information is available on request.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: This information is available on request.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: This information is available on request.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: This information is available on request.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Nemko Scandinavia AS
• ISO/IEC 27001 accreditation date: Sunday 20 April 2025
• What the ISO/IEC 27001 doesn’t cover: The SCOPE of the certificate covers: ; Sales, business development, support, operation and maintenance of infrastructure, ; IT systems, networks, applications and services related to solutions the supplier has ; contractual fresponsibility for with its customers.; Anything not included in the scope as set out is not covered.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau
• ISO 9001 accreditation date: Monday 28 April 2025
• What the ISO 9001 doesn’t cover: The SCOPE of the certificate covers: ; Provision of software expertise including consultancy, project management,; support, hosting, technical services in relation to ERP software globally.; Anything not included in the scope as set out is not covered.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 19a08c76-33d5-49ad-ab32-c1d58105f213
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales.uk@arribatec.com. Tell them what format you need. It will help if you say what assistive technology you use.