EFFICIO LIMITED

Efficio AI-powered Connected Platform

Efficio's Connected Platform is a procurement software designed to support teams in planning, delivering and overseeing sourcing initiatives. It provides guidance and templates, market insight, RFX analytics, AI productivity tools, and real-time reporting, while working alongside existing procurement and finance systems.

Features

• Real-time dashboards and reporting with live data refresh and filtering
• Secure browser-based access with no local installation required
• Role-based access control
• Activity logging capturing user actions, changes and system events
• Centralised document management with version control and access restrictions
• API-based integration with external procurement and finance systems
• On demand data export supporting reporting and downstream analysis
• Embedded analytics supporting bid analysis and performance insights
• Configurable milestones supporting initiative status tracking and governance

Benefits

• Clear visibility of procurement activity and progress
• Improved control and consistency
• Faster, better-informed sourcing decisions
• Reduced manual effort and duplication
• Secure and scalable access

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@efficioconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

932481821543905

Contact

Stacey Gleave
+44 (0) 20 3908 4040
tenders@efficioconsulting.com

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  • Search and knowledge discovery

  AI software services

  • Generative AI Software Services
  • Document AI Software Services
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: The Connected Platform is provided as a cloud-based SaaS service and is accessed via a standard web browser. Planned maintenance windows are required to deploy releases, patches and corrections. These are scheduled in advance and typically carried out outside core UK business hours to minimise disruption. During planned maintenance, parts of the service may be temporarily unavailable. Buyers are notified ahead of any planned downtime. The service does not require specialist hardware and is accessed via modern, standards-compliant web browsers. Unplanned service interruptions are unlikely and, if they occur, are managed through established incident management processes.
• System requirements: None - Not applicable

User support

• Email or online ticketing support: Yes
• Support response times: Support requests are prioritized based on severity and impact. We aim to respond in line with the following targets, measured in UK business hours: P1 (Critical) – 2 hours; P2 (High) – 4 hours; P3 (Medium) – 8 hours; P4 (Low) – 24 hours.; Standard support is provided Monday to Friday, UK business days, excluding UK bank holidays. In some circumstances, limited support may be available outside these hours, but this does not change the stated response targets. Requests received outside UK business hours, including weekends, are acknowledged at the start of the next UK business day and progressed accordingly.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support for the Connected Platform is provided as a standard service, with support levels and resourcing scalable by agreement based on contract value, deployment complexity and business criticality.; The following support levels are available:; • Tier 0: Self-service guidance and documentation, where available.; • Tier 1 / Tier 2: Service desk support covering user access queries, incident logging, triage, investigation and resolution of common issues.; • Tier 3: Specialist engineering support for complex defects, platform issues and critical incidents requiring deeper technical investigation.; Support costs are agreed as part of the commercial arrangement.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Efficio supports users in starting to use the Connected Platform through a structured onboarding and training approach, aligned to each client’s context and delivery model. At the start of an engagement, Efficio provides an onboarding and training session to introduce users to the platform, its purpose, and how it is used in practice. This session can be delivered online or onsite, depending on client preference. Where onsite training is requested, reasonable travel and expenses may apply as an additional cost.; Training focuses on the most relevant platform features for the client, such as platform navigation, initiative and programme setup, dashboards and reporting, document management, and tools. Sessions can be tailored to different user roles to ensure training is practical and proportionate.; In addition to the live training session, Efficio provides user documentation to support adoption. This includes access to a general user guide covering platform access, as well as additional guidance for key functionalities where required. Documentation is made available to users to support reference and self-service learning.; As the platform evolves, any material updates to user guides or training materials are communicated to users, ensuring they are aware of changes to functionality or recommended usage.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Ahead of contract expiration, customers may request an extract of their data held within the Connected Platform. Where requested, Efficio will provide a one-off data extract prior to contract termination, subject to agreement on scope, format and timing. This extract is intended to support customer transition and continuity and will be provided in a commonly used electronic format where feasible.; The data extract will include customer-specific data captured during the contract, in line with agreed data ownership, contractual terms and applicable data protection requirements. The extract will not include Efficio proprietary content, methodologies or intellectual property.; Requests for additional data extracts beyond the initial agreed extract are not guaranteed and are provided at Efficio’s discretion, taking into account contractual arrangements, data protection obligations and operational considerations. Any additional extracts, if agreed, may require additional effort and may be subject to additional cost.; Data extraction activities are managed through secure channels and in accordance with applicable security and regulatory requirements.
• End-of-contract process: At the end of the contract, access to the Connected Platform is managed in accordance with the agreed contract terms. As part of the contract agreement and any subsequent contract review, Efficio and the customer will agree the end-of-contract arrangements applicable to the service.; End-of-contract arrangements may include, subject to the agreed contract terms:; • Removal of access to active platform functionality and editing capabilities; • Limited, read-only access for a defined period to view information previously available within the platform; • Limited access to selected tools or functionality, where applicable; • Provision of a one-off extract of customer-specific data, agreed in advance; During any agreed transition period, customers may contact Efficio to discuss contract extension or renewal options. Any continuation of service is subject to a new or amended contract.; By default, the contract price includes access to the Connected Platform and agreed services for the duration of the contract term only. Additional costs may apply for continued or extended access beyond the contract term, limited tool usage after contract end, additional data extracts, bespoke configuration or integration work, or onsite activities where travel and expenses are required. Any additional services are agreed in advance
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding documentation for the Connected Platform is provided digitally and shared with users through secure channels, such as email or secure file-sharing mechanisms, in line with client security requirements and applicable regulations. This ensures that users can access onboarding materials prior to, or alongside, receiving access to the platform.; In addition, key onboarding documentation is also made available within the Connected Platform itself once users have access. This allows authorised users to view or download guidance directly from the platform using a standard web browser, subject to role-based permissions. Providing documentation both externally and within the platform supports a flexible onboarding experience and enables users to reference guidance as needed during initial setup and ongoing use.; Where offboarding activities are required, relevant documentation is shared separately through secure channels, such as email or other approved secure connections, in accordance with client requirements, data protection obligations, and organisational policies. This approach ensures appropriate handling of information when user access is being removed or has ended.; Any updates to onboarding or offboarding documentation are communicated to the client to ensure that users and administrators are working from the most current materials.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The Connected Platform is accessed through a secure, browser-based web interface and does not require local software installation. Users access the service using standard web browsers on desktop or laptop devices. Access is managed through individual user accounts, with password-based authentication and multi-factor authentication (MFA) applied during account setup and ongoing use.; The interface provides access to core functionality, including dashboards, reporting, document management and configuration screens, subject to role-based permissions. Users may be redirected to related pages or download files as part of normal use. The platform can support integration with external systems, including ERP solutions, through secure APIs.
• Accessibility standards: None or don’t know
• Description of accessibility: Our service is designed to be accessible and usable by a wide range of users. We build and test our platform in line with WCAG 2.1 AA and align with EN 301 549 for web-based services, documentation and support. Users can navigate and operate core functionality using a keyboard, access clear labels and error messages, and use assistive technologies such as screen readers. Some areas have documented accessibility limitations, which we actively review and prioritise for improvement. Our development approach supports ongoing enhancement and can align with newer accessibility standards where required.
• Accessibility testing: The Connected Platform has not yet been formally tested with users of assistive technology. Accessibility considerations have been incorporated during design and development, but structured testing with assistive technology users has not been completed to date. As accessibility improvements are prioritised, the service team intends to incorporate more structured accessibility testing, including testing with assistive technologies, to better understand user experience and identify areas for enhancement. Any future testing outcomes will be used to inform ongoing improvements to accessibility and usability.
• API: Yes
• What users can and can't do using the API: Efficio maintains a catalogue of available APIs for the Connected Platform, which sets out supported integration points and data objects. These APIs enable controlled data exchange between the Connected Platform and external systems, such as source-to-pay (S2P), ERP and other procurement or finance solutions, allowing relevant data to flow into or out of the service where appropriate.; API integrations are typically established during service setup, based on customer requirements, system compatibility and security considerations. Configuration of API connections is carried out in collaboration with Efficio and, where required, with third-party system implementation specialists. Customers do not self-configure API connections directly through the platform user interface.; Once an API connection is in place, data updates are exchanged in line with the agreed integration design. Any changes to the scope, structure or frequency of data exchanged may require configuration updates and validation to maintain data integrity and security.; API integrations are optional and, depending on complexity, may require additional effort and may be subject to additional cost.
• API documentation: Yes
• API documentation formats:
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: The Connected Platform is deployed as a multi-tenant solution with logical data and access isolation between clients. Application workloads are deployed behind load-balanced infrastructure, and capacity is monitored to ensure performance remains within acceptable limits. While infrastructure scaling is currently managed manually rather than through automatic autoscaling, capacity can be increased without service interruption when required. There are no formal performance SLAs in place at this time. Logical tenant isolation ensures that activity by one client does not directly impact the data or access of another client.

Analytics

• Service usage metrics: Yes
• Metrics types: We can provide service usage metrics through reports available on request. These may include user-level activity reports, such as which users have logged in, and service performance metrics, including responsiveness and availability. Where relevant, reports can also show which tools or features are being used within the service. Depending on scope and frequency, the provision of bespoke or additional reports may require additional effort and may be subject to additional cost.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Other
• Other data at rest protection approach: Data is encrypted at rest using AWS KMS encryption
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: In some instances, users can export selected data directly through the Connected Platform’s user interface, including downloading data from tables and reporting views in commonly used electronic formats. Where more specific or tailored data exports are required, users can request a defined data extract from Efficio. Such requests are subject to agreement on scope, format and timing, and are provided in line with contractual and data protection requirements. Depending on complexity, bespoke data extracts may require additional effort and may be subject to additional cost.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: The Connected Platform is provided as a cloud-based SaaS service with a target availability of 99.90%, excluding planned maintenance windows. Planned maintenance is scheduled in advance and, where possible, carried out outside UK business hours to minimise disruption.; Availability is monitored as part of normal service operations. Where availability falls below the agreed threshold, remedies are handled in line with the contractual arrangements in place with the customer.; Any service credits, indemnities or other remedies relating to availability are not fixed and are agreed on a per-contract basis during commercial negotiations.
• Approach to resilience: The system is designed according to best practices adhering to principles such as service redundancy, disaster recovery and data protection.; Additional information such as architecture diagrams and used technology can be provided upon request.
• Outage reporting: We don’t publicly report outages, but instead our support team notifies impacted clients when outages occur. Additional information can be provided upon request.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces is restricted to authorised Efficio personnel only. Administrative access is role-based and limited to those with operational responsibilities. Support staff may access production environments when required to diagnose or resolve incidents. Access is not currently time-bound, and detailed logging of support access to client data is limited. No public access to management interfaces is permitted.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: Efficio’s information security policies are aligned with ISO27001, Cyber Essentials, and CE Plus standards, ensuring our clients benefit from industry-recognised protection frameworks. These policies are actively implemented through governance, training, tooling, and audit controls across the business.; ; Our Information Security Management System (ISMS) is governed by a cross-functional compliance committee, led by our General Counsel, who also acts as our Data Protection Officer. Operational responsibility sits with our Head of Information Security, reporting to the Executive Committee.; ; Key controls include:; ; Mandatory staff training on data protection and cyber security, with policy adherence tracked and reinforced through quarterly compliance checks.; ; Role-based access controls and encryption for all data storage and transfers, both internally and with clients.; ; Secure systems/environments, including multi-factor authentication and endpoint detection and response (EDR) tools.; ; Clear incident response and escalation pathways, including breach notification protocols in line with GDPR and UK data protection legislation.; ; Policy compliance is maintained through internal audits and external certifications, with reviews conducted annually or following material incidents.; ; Our approach ensures that policies are not just documented but embedded in day-to-day working practices. We also proactively share relevant client-side policies with our teams at project onboarding and ensure local compliance through project-specific governance frameworks.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Both applicational and infrastructure changes are tracked in Jira as well as managed by code using Git repositories with version control and peer reviews.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerabilities are identified through internal processes and external penetration testing, then remediated within defined target timeframes based on CVSS severity. All findings are tracked in a remediation action plan.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: The Connected Platform follows a controlled configuration and change management process. Service components are managed across separate environments to track changes throughout their lifecycle. Changes are developed and tested in non-production environments before release, and feature controls may be used to manage the introduction of new functionality.; Changes are assessed prior to deployment to identify potential operational and security impacts. Only authorised personnel can make or approve changes to the service, and changes are recorded to maintain traceability. Releases are planned and implemented in a controlled manner, with the ability to delay feature releases.
• Incident management type: Supplier-defined controls
• Incident management approach: We operate a robust incident management process aligned with ISO27001. Pre-defined playbooks exist for common events (e.g. phishing, data loss, unauthorised access), with clear escalation paths. Users report incidents via a dedicated internal portal or directly to the Information Security team. All incidents are logged, triaged, and investigated by trained personnel. Root cause analysis and corrective actions are documented. For client-related incidents, we issue formal reports including incident summary, impact assessment, and remediation steps within agreed timeframes. Reports are reviewed by senior leadership and shared securely with the client. Lessons learned are fed back into our continuous improvement processes.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0.25%
• Between £250,000 and £500,000: 0.5%
• Between £500,001 and £1,000,000: 0.75%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 1.25%
• Over £5,000,001: 1.5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: Tuesday 6 May 2025
• What the ISO/IEC 27001 doesn’t cover: This is a Global certification (offices where at least 5 physical staff are based)
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Alcumus ISOQAR
• ISO 9001 accreditation date: Thursday 6 June 2024
• What the ISO 9001 doesn’t cover: London UK only
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: E6eed4f9-1741-466e-afa7-fa29f7cd58d1
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: C07279a6-d47f-458b-b831-9c472a6f5fc9
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@efficioconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.