GGP SYSTEMS LIMITED

GGP GIS in the Cloud

GGP GIS in the Cloud delivers a full‑featured GIS desktop experience directly through a web browser. It offers comprehensive capabilities for creating, querying, analysing and modelling spatial data, along with broad support for multiple data formats, including Ordnance Survey datasets.

Features

• GIS Map Overlays
• Utilises Ordnance Survey base mapping (PSGA/OpenData/ API)
• Address Gazetteer
• GIS Display and Spatial Queries
• GIS Spatial Analysis - cluster analysis, thematic mapping
• GIS Data Creation, geocoding and Editing
• GIS Modelling
• Remote Access

Benefits

• Easy to use with an intuitive and customisable interface
• Excellent inter-operability and widespread use of open standards
• Store, capture, analyse and manipulate geospatial data
• Access from multiple devices
• Cloud data storage
• Over three decades of GIS expertise in the UK market.
• Software upgrades included
• Fully managed desktop GIS cloud service
• Full range of GIS functionality

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ggpsystems.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

939488497692201

Contact

Daniel Beck
0208 686 9887
sales@ggpsystems.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Location and geospatial data management and analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Service availability will be affected by regular and possible out-of-band maintenance windows. Software updates (application, database and OS) will necessarily be required; where possible they will be covered by agreed regular maintenance windows, but the possibility of emergency out-of-band maintenance windows must be understood and allowed for.
• System requirements:
  • HTML5-compatible web browser
  • Internet access

User support

• Email or online ticketing support: Yes
• Support response times: 9am to 5:30pm on weekdays, excluding public holidays and the period between Christmas and New Year, when the company is closed.; ; Priority 1 - System Down; Definition - Critical business failure; Target Response - Within 15 minutes; ; Priority 2 – High; Definition Key element of service not available or incident affecting 10 or more users or a complete department; Target Response Within 30 minutes; ; Priority 3 – Standard; Definition Incident affecting 2-9 users; Target Response Within 4 hours; ; Priority 4 - Low; Definition Issue only affecting a single user or Advice & Guidance required; Target Response Within 4 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: GGP Systems provides a single, comprehensive support service that includes both telephone and email assistance. Throughout the Term, the Client receives remote support during defined Support Hours for the purposes of:; ; • delivering user assistance and guidance; and; • applying commercially reasonable efforts to diagnose and resolve any Material Defects.; ; All support activities are fully covered within the service subscription fee, with no additional charges. Each customer is assigned a dedicated GGP Systems Account Manager to oversee service delivery and act as a consistent point of contact.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: GGP’s on-boarding approach will provide a structured, end‑to‑end implementation service covering setup, configuration, data preparation, and user enablement. It begins with discovery and environment setup, moves through data audit, migration and system configuration, and concludes with training, rollout, and ongoing support to ensure continuous improvement.; ; The detail on the on-boarding stages is included within the Service Definition document
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data is available for extraction in common GIS formats.; Data volumes over 100GB will require an individual extraction plan including agreement on extract media.; Users are also able to execute a Dump or Export of data held within their RDBMS; any flat files can be uploaded to a database or exported.
• End-of-contract process: Customers must provide 90 days’ notice of termination. Following completion of a service termination form an exit plan will be agreed including data extract arrangements. ; ; Data is available for extraction in common GIS formats. Data volumes over 100GB will require an individual extraction plan including agreement on extract media.; ; After contract termination all live client data will be deleted. All customer specific backups will be destroyed. There is an additional charge for providing individual backup services. Please contact GGP for pricing. Full information on post‑termination data backup and retention is set out in the Terms.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: All onboarding and offboarding documentation is provided in a central, secure, and fully accessible digital format. We make documentation available through a controlled online repository, ensuring that all authorised users can access the latest versions at any time.; ; Key features:; • Secure online portal with role‑based access controls; • Central point of reference for all onboarding/offboarding materials, including process guides, templates, checklists, and technical documentation; • Accessible formats (HTML, PDF, DOCX) compliant with WCAG 2.1 AA accessibility standards; • Version‑controlled documentation, ensuring users always access the most up‑to‑date information; • Searchable content, enabling users to quickly locate relevant guidance; • Downloadable and printable documents for offline use; • Audit trail showing when documents were accessed or updated; ; During onboarding, users are granted access to the documentation portal as part of their account setup. During offboarding, access is removed in line with the authority’s security and data‑retention requirements, while archived documentation remains available to authorised contract managers.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Lower resolution display on mobile devices may impact user experience.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Underlying service themes and styles can be customised by GGP on behalf of the customer. Users have complete control of the application and spatial data presentation within the user session.

Scaling

• Independence of resources: Per-customer dedicated instancing. Pre-purchase project planning to ensure instances will meet customer needs.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Standard and recognised data export tools within GGP GIS/NGz/SNN desktop products.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • TXT
  • DBF
  • API
  • GIL
  • SHP
  • MID/MIF/TAB
  • DXF
  • FastMap/Wings
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • TXT
  • DBF
  • API
  • GIL
  • SHP
  • MID/MIF/TAB
  • DXF
  • FastMap

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: "Three nines" availability is guaranteed by the cloud provider. Should they fail to meet this guarantee, customers will be reimbursed for "time lost".
• Approach to resilience: Resilience information is available on request.
• Outage reporting: The cloud service provider has a public status page and email alerting.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Users of the service have access to the management interface of GGP GIS/NGz/SNN desktop products. Support channels are made available to users.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: We operate a structured information security framework aligned with NCSC guidance and UK GDPR requirements. Although we do not currently hold ISO 27001 certification, our policies follow the same principles of risk management, access control, and continuous improvement.; We maintain documented policies covering Information Security, Data Protection, Access Control, Acceptable Use, Incident Management, Business Continuity, and Supplier Security. Policies are reviewed annually and communicated to all staff during onboarding and refresher training.; Our technical and organisational controls include MFA, role‑based access, encryption in transit and at rest, secure configuration, regular patching, vulnerability management, and endpoint protection. We hold Cyber Essentials certification demonstrating compliance with UK Government baseline security standards.; All staff complete mandatory annual security and data protection training. We operate a defined incident response process covering identification, containment, recovery, and reporting. Supplier security is assessed before onboarding and monitored throughout the contract to ensure compliance with UK Government standards.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All components of the product are tracked through their lifetime from implementation to software release. Version control is utilised by developers.; ; Changes are assessed for security impact at all stages.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We maintain the service in line with NCSC vulnerability management principles. Patches are deployed in the first available maintenance window following release (for non-urgent patches) and an emergency maintenance window will be scheduled for patches requiring immediate deployment.; ; We monitor a number of security resources and stakeholders to remain informed of potential vulnerabilities.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We operate multiple layers of compromise monitoring and prevention across the service. Indicators of compromise attempts are notified and evaluated in real time.
• Incident management type: Supplier-defined controls
• Incident management approach: All incidents must be reported to our support helpdesk, the customer receiving an incident ID in reply. Common event processes will be followed where appropriate. "Post action" reports are available on request.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 3f4ccbf2-7be3-44a8-90a7-0974fb6b4616
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ggpsystems.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.