MVW TECHNOLOGY LIMITED
Managed Service
MVW provides an innovative support service to our customers ensuring their services remain available, secure, and resilient. Delivering monitoring, incident and problem resolution and continuous improvement using ITIL processes. Flexible coverage options are available, with defined SLAs for services hosted in public cloud environments like AWS, Azure or hybrid architectures.
Features
- 24/7 or business hours support coverage options
- Proactive monitoring, alerting, and service health checks
- Regular service reporting and service review meetings
- Severity based incident triage, response, and escalation
- Automation options for repetitive activities
- Security focused operational support with auditable access controls
- Innovative solutions including a customer portal
- Service desk integration
- Service collaboration with internal or 3rd parties
- Tailored service model
Benefits
- Improved service availability and reduced downtime
- Faster incident resolution and reduced user impact
- Reduced operational risk through controlled change
- Continuous improvement using data to help in the decision making
- Single pain of glass for your whole service
- Automated workflows reduce authorisation cycles
- Enhanced security through auditable, controlled support access
- Improved service transparency through regular reporting and reviews
- Threshold monitoring with pre-agreed uplifts to avoid business disruption
- Proactive planning for Disaster recovery & business continuity management
Business architect
| £550.00 |
£325.00 |
| £750.00 |
£450.00 |
| £1,000.00 |
£600.00 |
| £1,200.00 |
£725.00 |
Data architect
| £1,050.00 |
£625.00 |
| £1,150.00 |
£700.00 |
| £1,425.00 |
£850.00 |
Enterprise architect
| £1,100.00 |
£650.00 |
| £1,200.00 |
£725.00 |
| £1,325.00 |
£800.00 |
| £1,425.00 |
£850.00 |
Network architect
| £750.00 |
£450.00 |
| £1,000.00 |
£600.00 |
| £1,200.00 |
£725.00 |
Security architect
| £950.00 |
£575.00 |
| £1,150.00 |
£700.00 |
| £1,225.00 |
£725.00 |
Solution architect
| £800.00 |
£475.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£700.00 |
| £1,250.00 |
£750.00 |
| £1,375.00 |
£825.00 |
Technical architect
| £800.00 |
£475.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£700.00 |
| £1,250.00 |
£750.00 |
| £1,375.00 |
£825.00 |
Chief data officer
| £1,450.00 |
£850.00 |
Chief information security officer
| £1,450.00 |
£875.00 |
Chief technology officer
| £1,450.00 |
£875.00 |
Cyber security audit and assurance
| £1,150.00 |
£700.00 |
| £1,275.00 |
£775.00 |
Cyber security governance and risk management
| £750.00 |
£450.00 |
| £1,150.00 |
£700.00 |
| £1,275.00 |
£775.00 |
Cyber security monitoring
| £675.00 |
£400.00 |
| £1,025.00 |
£625.00 |
| £1,150.00 |
£700.00 |
Cyber security incident response
| £725.00 |
£425.00 |
| £1,075.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Cyber security vulnerability management
| £725.00 |
£425.00 |
| £1,075.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Cyber security digital forensics
| £725.00 |
£425.00 |
| £1,075.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Cyber security testing
| £675.00 |
£400.00 |
| £1,025.00 |
£625.00 |
| £1,150.00 |
£700.00 |
Cyber security secure design
| £750.00 |
£450.00 |
| £1,150.00 |
£700.00 |
| £1,275.00 |
£775.00 |
Analytics engineer
| £500.00 |
£300.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Data analyst
| £675.00 |
£400.00 |
| £800.00 |
£475.00 |
| £925.00 |
£550.00 |
| £1,125.00 |
£675.00 |
Data engineer
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Data ethicist
| £1,175.00 |
£700.00 |
| £1,300.00 |
£775.00 |
Data governance manager
| £900.00 |
£550.00 |
| £1,175.00 |
£700.00 |
| £1,300.00 |
£775.00 |
Data scientist
| £550.00 |
£325.00 |
| £750.00 |
£450.00 |
| £1,000.00 |
£600.00 |
| £1,300.00 |
£775.00 |
| £1,200.00 |
£725.00 |
| £1,350.00 |
£800.00 |
Machine learning engineer
| £1,050.00 |
£625.00 |
| £1,150.00 |
£700.00 |
Performance analyst
| £675.00 |
£400.00 |
| £800.00 |
£475.00 |
| £925.00 |
£550.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£700.00 |
Application operations engineer
| £550.00 |
£325.00 |
| £650.00 |
£400.00 |
| £750.00 |
£450.00 |
| £850.00 |
£500.00 |
| £900.00 |
£550.00 |
Business relationship manager
| £950.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Change and release manager
| £600.00 |
£350.00 |
| £600.00 |
£350.00 |
| £700.00 |
£425.00 |
Command and control centre manager
| £650.00 |
£400.00 |
| £850.00 |
£500.00 |
| £750.00 |
£450.00 |
| £1,100.00 |
£650.00 |
End user computing engineer
| £475.00 |
£275.00 |
| £550.00 |
£325.00 |
| £625.00 |
£375.00 |
| £850.00 |
£425.00 |
| £975.00 |
£475.00 |
IT service manager
| £675.00 |
£400.00 |
| £800.00 |
£475.00 |
| £925.00 |
£550.00 |
| £1,150.00 |
£700.00 |
Incident manager
| £700.00 |
£425.00 |
| £1,100.00 |
£650.00 |
Infrastructure engineer
| £675.00 |
£400.00 |
| £800.00 |
£475.00 |
| £925.00 |
£550.00 |
| £1,050.00 |
£625.00 |
| £1,200.00 |
£675.00 |
Infrastructure operations engineer
| £650.00 |
£400.00 |
| £750.00 |
£450.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,050.00 |
£625.00 |
Problem manager
| £650.00 |
£400.00 |
| £750.00 |
£450.00 |
Service desk manager
| £500.00 |
£300.00 |
| £700.00 |
£425.00 |
| £800.00 |
£450.00 |
| £900.00 |
£525.00 |
Service transition manager
| £550.00 |
£325.00 |
| £550.00 |
£325.00 |
| £650.00 |
£400.00 |
| £850.00 |
£500.00 |
Business analyst
| £500.00 |
£300.00 |
| £650.00 |
£400.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Delivery manager
| £775.00 |
£475.00 |
| £900.00 |
£550.00 |
| £1,025.00 |
£625.00 |
| £1,300.00 |
£775.00 |
Digital portfolio manager
| £800.00 |
£475.00 |
| £950.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,375.00 |
£825.00 |
Product manager
| £775.00 |
£475.00 |
| £900.00 |
£550.00 |
| £1,025.00 |
£625.00 |
| £1,175.00 |
£700.00 |
| £1,300.00 |
£775.00 |
Programme delivery manager
| £1,225.00 |
£725.00 |
Service owner
| £1,300.00 |
£775.00 |
Quality assurance testing (QAT) analyst
| £500.00 |
£300.00 |
| £650.00 |
£400.00 |
| £750.00 |
£450.00 |
| £850.00 |
£500.00 |
Test engineer
| £500.00 |
£300.00 |
| £650.00 |
£400.00 |
| £750.00 |
£450.00 |
| £850.00 |
£500.00 |
Test manager
| £800.00 |
£475.00 |
| £1,150.00 |
£700.00 |
Development operations (DevOps) engineer
| £400.00 |
£250.00 |
| £650.00 |
£400.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,050.00 |
£675.00 |
| £1,100.00 |
£650.00 |
| £1,150.00 |
£725.00 |
| £1,200.00 |
£750.00 |
| £1,300.00 |
£825.00 |
Frontend developer
| £350.00 |
£250.00 |
| £550.00 |
£325.00 |
| £750.00 |
£450.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,100.00 |
£650.00 |
Software developer
| £350.00 |
£250.00 |
| £550.00 |
£325.00 |
| £750.00 |
£450.00 |
| £850.00 |
£500.00 |
| £950.00 |
£550.00 |
| £975.00 |
£575.00 |
| £1,000.00 |
£600.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£725.00 |
Accessibility specialist
| £600.00 |
£350.00 |
| £800.00 |
£475.00 |
| £925.00 |
£550.00 |
| £1,150.00 |
£700.00 |
Content designer
| £675.00 |
£400.00 |
| £600.00 |
£350.00 |
| £800.00 |
£475.00 |
| £925.00 |
£550.00 |
| £1,050.00 |
£625.00 |
| £1,150.00 |
£700.00 |
Content strategist
| £900.00 |
£550.00 |
Graphic designer
| £600.00 |
£350.00 |
| £525.00 |
£325.00 |
| £700.00 |
£425.00 |
| £800.00 |
£475.00 |
| £900.00 |
£550.00 |
| £1,025.00 |
£625.00 |
Interaction designer
| £725.00 |
£425.00 |
| £650.00 |
£400.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Service designer
| £725.00 |
£425.00 |
| £650.00 |
£400.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Technical writer
| £700.00 |
£425.00 |
| £900.00 |
£550.00 |
User researcher
| £725.00 |
£425.00 |
| £650.00 |
£400.00 |
| £850.00 |
£500.00 |
| £975.00 |
£575.00 |
| £1,100.00 |
£650.00 |
| £1,225.00 |
£725.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
BSI
-
ISO/IEC 27001 accreditation date
-
Tuesday 14 January 2025
-
What the ISO/IEC 27001 doesn’t cover
-
Physical security and software development were out of scope for MVW's ISO27001 certification, as there are no physical offices and we are not a software development company.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
PQAL
-
ISO 9001 accreditation date
-
Monday 3 November 2025
-
What the ISO 9001 doesn’t cover
-
There are no exclusions in ISO 9001 for MVW.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
2270fbe2-856d-4524-8ee2-6cd0335ca8c0
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
Service documents
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