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CELERITY LIMITED

Managed SIEM

Managed SIEM allows you to achieve a real-time view of internal and external threats to your network through consolidated threat information and intelligence enabling identification of an attack. It also identifies internal threats to your business by addressing unauthorised or unsanctioned user behaviour.

Features

  • Real-time view of external and internal security threats
  • Uses AI/ML, collecting and analysing from multiple sources
  • Highly cost-effective service
  • ISO 27001, PCI DSS, GDPR compliance
  • Detailed reporting and analytics

Benefits

  • Permits rapid, evidence-based security operations decisions
  • Presents best available analysis to the security management team
  • Avoids investment in tools and recruiting and retaining scarce skillsets
  • Assurance of compliance
  • High-value data to support your security team

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@celerity-uk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

9 4 9 5 0 3 0 2 9 5 0 4 1 7 0

Contact

CELERITY LIMITED Bid Manager
Telephone: 08455652097
Email: frameworks@celerity-uk.com

About the service

Service categories

Cloud Support Services

Security Services

  • Security incident management

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes
Support response times
Response to Severity 1 Incident: Minutes: 30
Response to Severity 2 Incident: Minutes: 60
Response to Severity 3 Incident: Next working day
Response to Severity 4 Incident: 5 working days
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
The Celerity Service Desk (CSD) will be the customer’s point of contact for all aspects of the service and is available (by web portal or phone) Mon-Fri 08:00-18:00 (excl. Bank Holidays) The CSD operates to ITIL3 standards and is managed by staff with experience in delivering managed IT and data protection services. Celerity utilises a modern IT Service Management System (ITSMS) which is at the centre of our Service Desk operations. The customer will be allocated accounts on our ITSMS portal. Via the portal users can: ~Log service requests ~View the status of service tickets ~Run standard reports ~Access contract / SLA information You may also log service requests by telephone. We will provide an Account Manager, a Technical Advocate and Customer Success Manager. *Please note that 24x7x365 support is available as an additional option
*Please note that ISO/IEC 20000 accreditation is under application

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Cyber security roles

Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £572.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £572.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £572.00
Lead cyber security vulnerability management £1,508.00
Principal cyber security vulnerability management £1,718.00

Data roles

Data engineer
Role level UK Rate Offshore Rate
Data engineer £826.00
Senior data engineer £1,141.00
Lead data engineer £1,508.00
Head of data engineering £1,718.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £572.00
Senior application operations engineer £1,141.00
Lead application operations engineer £1,508.00
Principal application operations engineer £1,718.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £758.00
Delivery manager £826.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
Amtivo Group Limited T/A British Assessment Bureau Ltd
ISO/IEC 27001 accreditation date
Thursday 13 November 2014
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
Amtivo Group Limited T/A British Assessment Bureau Ltd
ISO 9001 accreditation date
Tuesday 10 August 2010
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
2af85e55-7ccf-420c-886b-de227705e741
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
17797ab9-39d1-4eb7-b52a-4f147cfe21c7
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@celerity-uk.com. Tell them what format you need. It will help if you say what assistive technology you use.