SPECTRUM COURSES LIMITED

Online Safeguarding and Compliance Training for Transport

Spectrum Courses Limited provides a cloud-hosted SaaS platform delivering online safeguarding and compliance training for local authorities and licensing authorities.

The service includes training modules, compliance toolkits, progress tracking, reporting and refresher content. Users access the service via a web browser with hosting, maintenance, updates and support included.

Features

• Cloud-hosted SaaS platform accessible via web browser
• Online safeguarding and compliance training which is sector specific
• Video-led training content to support accessibility and learner engagement
• Training delivered by an accredited training provider
• Compliance toolkits and supporting safeguarding resources
• Certificates include independent verification reference and refresher training expectations
• Reporting dashboards for administrators
• User progress tracking and completion records
• Reporting dashboards and role-based user management
• Secure UK-hosted environment with updates and maintenance included

Benefits

• Supports statutory safeguarding and licensing compliance requirements
• Provides audit-ready evidence of completed training
• Improves accessibility through video-led training delivery
• Supports learners with varied literacy and English fluency levels
• Engages reluctant learners through clear, practical training content
• Ensures consistent training across transport and licensing services
• Reduces administrative workload for councils and licensing teams
• Tests appropriate fluency of English around safeguarding
• Provides individual certificates & refresher training without additional setup
• Accessible on any device using a web browser

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jane@spectrumcourses.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

972871822158858

Contact

Jane Saggers
07941829360
jane@spectrumcourses.co.uk

About the service

• Service categories:

  Applications

  Content workflow and management

  Enterprise portals and digital workspaces

  • Multi-Audience Portals
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: There are no specific service constraints: our target service availability is 99.5%, with planned maintenance notified in advance. Updates are applied automatically with no customer action required.
• System requirements:
  • A PC, laptop, tablet or smart phone
  • Access to an internet browser
  • An individual email address

User support

• Email or online ticketing support: Yes
• Support response times: Response is guaranteed within 48 hours to all users, but is available constantly. Priority is given to local authority queries.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Accessibility testing includes screen reader compatibility to ensure chatbot messages, prompts, and responses are announced correctly, with all interactive elements clearly labelled. ; Keyboard-only navigation is tested to confirm users can open, interact with, and close the chatbot without using a mouse, with logical tab order and visible focus indicators.; ; The chatbot also includes audio functionality. We test audio output to ensure it is clear, intelligible, and can be paused, replayed, or adjusted using standard browser or device controls. ; Audio content is provided in addition to on-screen text, ensuring information is not conveyed by sound alone.; ; We carry out weekly accessibility checks using the UK Government-recommended WAVE accessibility evaluation toolset provided by WebAIM to identify and address any issues promptly.; ; Alternative support channels, including email and telephone support, are clearly signposted to ensure inclusive access for all users.
• Onsite support: Yes
• Support levels: We provide a tiered support model designed to promote accessibility, digital inclusion, and effective service adoption across all user groups. ; ; Tier 1 – Self-service support is available through comprehensive online step-by-step guides, written in an easy-read format and covering all aspects of the service. These are supported by video tutorials and downloadable PDF guides, enabling users to access information in a format that best suits their needs. A dedicated set of step-by-step guides is provided for group leaders, supporting the administration and management of groups of service users.; ; Tier 2 – Assisted support includes email support and an online chatbot, offering timely guidance and answers to common queries. These channels are designed to be accessible and supportive of users with varying levels of digital confidence.; ; Tier 3 – Enhanced support includes face-to-face and virtual training, including train-the-trainer sessions, which are bespoke and tailored to each client’s requirements. We also provide regular virtual meetings with clients to address ongoing issues, delivered by a senior member of the team. ; Where required, one-to-one telephone support is available for users who are struggling with IT, ensuring inclusive access for all.; ; Usually, these support levels are provided as part of the licence.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Spectrum Courses makes it easy for users to get started, whatever their level of technical confidence.; Users are given clear, easy-read step-by-step guides, alongside video tutorials, audio, and PDFs, so they can choose the format that works best for them. ; We also provide separate guidance for group leaders and administrators who manage groups of service users.; From day one, users can get help through email support and our online chatbot, which answers common questions and helps with navigation. We also offer virtual onboarding sessions and training, including train-the-trainer sessions, tailored to how each organisation works.; In a small number of cases, if an individual is really struggling with IT, we offer one-to-one phone support to help them get started. This ensures no one is left behind.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: When a contract ends, Spectrum Courses ensures users can easily extract their data.; ; Users may request a data extract by contacting our support team. On request, we securely extract the relevant data and provide it in a commonly used, machine-readable format, in line with UK GDPR data portability requirements.; ; In addition, group leaders or administrators can independently extract all relevant user and service data directly from the service at any time. This is available via a CSV file download, allowing organisations to retain full copies of their data without requiring supplier involvement.; ; All data extraction is carried out securely and in accordance with UK GDPR, ensuring personal data is handled lawfully, protected during transfer, and suitable for reuse or migration to another system.
• End-of-contract process: When a contract comes to an end, Spectrum Courses works with customers to ensure a clear and straightforward exit process.; ; Before the contract finishes, we remind customers of the end date and explain how data can be accessed and extracted. Local authority customers can request a secure data extract from our support team or, where appropriate, group leaders and administrators can download data directly using CSV files.; ; Where a local authority contract ends, individual training records continue to belong to the user. These records may remain relevant and transferable if the individual moves to, or accesses services within, a different local authority area. We support this by enabling training records to be securely extracted and reused where appropriate, in line with UK GDPR requirements.; ; Customers retain access to the service until the agreed end date, allowing time for transition. After contract expiry, access is removed and any remaining organisational data is securely deleted or anonymised. Confirmation of deletion can be provided on request.; ; This ensures continuity for users while meeting data protection and exit obligations.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Our platform uses a fully responsive, mobile-first design approach to ensure consistent functionality across desktop, tablet, and mobile devices. ; Layouts automatically adapt using flexible grids, breakpoints, and touch-optimised components, while maintaining parity in content, features, and accessibility. Interaction models are adjusted for input method (touch vs mouse/keyboard) without reducing capability. The architecture is cloud-hosted and horizontally scalable, ensuring performance, resilience, and consistent user experience regardless of device, user volume, or access context. ; The course content and user experience remain consistent across all platforms.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Spectrum Courses uses multiple service interfaces.; ; Users access the service through a web-based interface that provides learning content, step-by-step guides, videos, PDFs, certification and an online chatbot. Group leaders (administrators) use administrative interfaces supported by dedicated guidance to manage groups of service users.; ; Support is delivered through email, web chat, telephone support, virtual meetings, and face-to-face or train-the-trainer sessions. ; These interfaces are designed to support accessibility, digital inclusion, and users with varying levels of digital confidence.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Spectrum Courses undertakes structured interface testing with users of assistive technology to ensure compliance with WCAG 2.2 AA and to support accessibility and digital inclusion.; ; Testing against WCAG 1.1 (Non-text Content) ensures all images, icons, and interface controls have appropriate text alternatives. WCAG 1.2 (Time-based Media) is addressed by ensuring audio output within the chatbot is accompanied by on-screen text and that audio can be paused, replayed, or controlled.; ; To meet WCAG 1.3 (Adaptable) and 1.4 (Distinguishable), we test page structure, headings, labels, colour contrast, text resizing, and browser zoom to ensure content remains readable and usable without loss of information. WCAG 2.1 (Keyboard Accessible) testing confirms all functionality, including navigation and chatbot interaction, can be completed using a keyboard alone, with visible focus indicators and no keyboard traps.; ; For WCAG 3.1 (Readable) and 3.3 (Input Assistance), we test plain language usage, clear instructions, and accessible error messages. WCAG 4.1 (Compatible) testing ensures correct use of semantic HTML and ARIA so content works reliably with screen readers.; ; Weekly manual checks are carried out using the UK Government-recommended WAVE accessibility evaluation toolset from WebAIM, alongside user-based testing, with issues logged and resolved promptly.
• API: No
• Customisation available: Yes
• Description of customisation: Spectrum Courses allows users to customise the service to meet organisational, individual, and accessibility needs, including specific local authority requirements.; ; What can be customised:; Course content can be tailored to meet the specific requirements of individual local authority customers, ensuring alignment with local policies, priorities, and service user needs. Learning materials, delivery methods, and supporting resources can be adapted, including the use of easy-read content, video, audio, and PDF formats. Training delivery can also be customised, including self-paced learning, virtual sessions, face-to-face delivery, and train-the-trainer models.; ; How users customise the service:; Customisation is agreed during onboarding and reviewed on an ongoing basis through email, chatbot support, and regular virtual meetings. Feedback from users is actively used to continually improve the online experience, particularly for users who may have lower levels of technical confidence.; ; Who can customise:; Customisation is managed by a senior member of the Spectrum Courses team. ; Individual users can also personalise how they access content by choosing their preferred device and support channels that best meet their needs.

Scaling

• Independence of resources: Spectrum Courses ensures that user activity is isolated so demand from one organisation does not affect others. The service operates on a scalable cloud environment with elastic resource allocation, allowing compute and storage capacity to adjust automatically to changes in demand.; ; Organisational and user data is logically separated, and background processes such as reporting and data exports are managed to prevent contention with active user sessions. Service performance is continuously monitored, with capacity planning in place to maintain consistent availability and performance across all customers.

Analytics

• Service usage metrics: Yes
• Metrics types: Spectrum Courses provides tiered service metrics aligned to user roles.; ; Tier 1 (all users) can view their course progress, grades, feedback on incorrect answers, and access their certification.; Tier 2 (group leaders) can view course progress and grades for their groups and access certification records.; Tier 3 (local authority management) can view and aggregate data across multiple groups of students, including successful training records, certification status, completion dates, and renewal dates.; Tier 4 metrics are managed by Spectrum Courses and provide full service-wide data analytics.
• Reporting types:
  • Real-time dashboards
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest: Physical access control, complying with CSA CCM v4.0
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Customers can export their data at any time. Group leaders (administrators) can download user and training data directly from the service using CSV files. Alternatively, customers may request a secure data extract from our support team. This is particularly useful for reporting, compliance and audit purposes, or contract exit planning.; ; All data imports and exports are carried out securely and in accordance with UK GDPR, ensuring personal data is handled lawfully, protected during transfer, and provided in machine-readable formats suitable for reuse or migration to other systems.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Spectrum Courses provides a guaranteed service availability level of 99.5% uptime, measured over a calendar month and excluding planned maintenance (actual 2025 availability was 99.95% uptime).; ; The service is designed to be available 24 hours a day, 7 days a week. Planned maintenance is kept to a minimum and, where possible, scheduled outside of peak usage periods with advance notice provided to customers.; ; Service availability is monitored continuously. Any unplanned service interruptions are investigated promptly and prioritised based on impact, with the aim of restoring service as quickly as possible.; ; If the guaranteed availability level is not met, customers can raise the issue with our support team. We will review the incident and, where appropriate, agree proportionate service credits or remedial actions on a case-by-case basis. Refunds or service credits are not automatic but are assessed fairly based on the nature, duration, and impact of the outage.; ; This approach ensures transparency and reliability while remaining proportionate to the size and nature of the service.
• Approach to resilience: Spectrum Courses is delivered using a mature, widely adopted web application platform designed for reliability, fault tolerance, and operational resilience. ; The application layer uses a modular architecture, allowing core functionality, themes, and extensions to be maintained and updated independently. ; This reduces the risk of systemic failure and supports safe, incremental change.; ; The service is hosted on resilient cloud infrastructure with built-in redundancy across compute, storage, and networking components. Automated backups, monitoring, and alerting are in place to detect and respond to incidents promptly, while defined recovery processes support rapid restoration in the event of failure.; ; Performance optimisation techniques, including caching, database optimisation, and controlled background processing, are used to maintain availability during periods of increased demand. Secure configuration and access controls reduce the risk of disruption caused by unauthorised activity.; ; The underlying platform benefits from a large and active global development and security community, supporting the timely identification and remediation of vulnerabilities through regular updates. ; Combined with provider-level infrastructure resilience and proactive service management, this approach ensures the service remains available, recoverable, and scalable, meeting public-sector expectations for continuity and reliability.
• Outage reporting: Spectrum Courses operates a transparent and proactive approach to outage reporting to ensure customers and users are kept informed.; ; In the event of a service disruption, status updates are published on a public service status dashboard, providing clear information about the nature of the issue, affected services, and progress towards resolution. This dashboard is accessible to all users and provides a single, consistent source of up-to-date information during incidents.; ; In addition to the public dashboard, we issue individual email notifications to active users where an outage is expected to have a material impact. These communications include details of the issue, the actions being taken, and estimated timescales for resolution where available.; ; Updates are provided throughout the incident lifecycle, including confirmation once service has been fully restored. Where appropriate, we also carry out a post-incident review to identify root causes and improvement actions, which inform ongoing service resilience and reliability improvements.; ; This approach ensures timely communication, transparency, and reassurance for users and customers during service interruptions.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: All user access is authenticated using unique usernames and passwords, with all connections secured using TLS encryption to protect data in transit. The whole website is secured by SSL. ; Payments processed through Stripe benefit from enterprise-grade security controls. Stripe is certified to PCI DSS Level 1, the highest level of payment security compliance, and uses strong encryption, tokenisation, and continuous monitoring across its global payments infrastructure. Advanced fraud detection and strict access controls are applied to protect cardholder data and reduce the risk of unauthorised or fraudulent transactions.
• Access restrictions in management interfaces and support channels: Spectrum Courses restricts access to management interfaces and support channels to authorised users only, using role-based controls.; Management and administrative interfaces are accessible only to approved personnel with individual user accounts. ; Access is granted based on role and responsibility, following least-privilege principles, so users can only view or manage the data and functions required for their role. ; Access rights are reviewed periodically and removed promptly when no longer needed.; Email and telephone support requests are triaged and handled by authorised team members only. ; Sensitive actions, including data exports or configuration changes, are restricted to senior or authorised roles and logged.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Spectrum Courses applies a proportionate approach to security governance appropriate to the size and nature of the service.; ; Security responsibilities are clearly defined and include oversight of application configuration, access controls, data handling, and incident management. The service relies on mature, widely used third-party platforms and services that are independently certified to recognised security standards for infrastructure, hosting, and productivity tooling.; ; We follow secure configuration practices, apply regular updates and patches, and review security risks on an ongoing basis. ; Security governance is reviewed periodically and strengthened as the service grows, ensuring continued alignment with UK Government guidance and best practice.
• Information security policies and processes: Our service follows a proportionate set of information security policies aligned to the principles of the UK Government Software Security Code of Practice. These include policies covering secure system configuration, access control, vulnerability management, and data protection.; ; Platform security is maintained through defined patch management processes for core application components and extensions, supported by controlled change management. Access to administrative systems follows least-privilege principles, with role-based permissions and strong authentication.; ; Data protection policies address encryption of data in transit and at rest, secure deletion, backup retention, and recovery procedures. Operational security policies include monitoring, incident detection, and response processes designed to minimise impact and support service continuity.; ; Supplier and dependency management policies ensure that third-party components and hosting providers are selected based on security assurance, ongoing maintenance, and compliance with recognised industry standards.; ; These policies are reviewed periodically and applied in a manner proportionate to the scale, risk profile, and public-sector usage of the service, supporting confidentiality, integrity, availability, and resilience.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Spectrum Courses complies with supplier-defined configuration and change management controls. These controls are documented, proportionate, and aligned with recognised best practice, covering change approval, testing, deployment, rollback, access control, and configuration management. Controls are applied consistently and reviewed periodically to ensure they remain effective as the service evolves.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Spectrum Courses operates supplier-defined vulnerability management controls aligned with the UK Government’s Cloud Security Principle 5 (Operational security). Vulnerability management activities include regular platform and dependency updates, monitoring of security advisories, secure configuration practices, and timely remediation of identified issues.; ; The service is hosted on managed cloud infrastructure where underlying platform vulnerabilities are addressed by the hosting provider. Vulnerability management processes are reviewed periodically and strengthened as the service evolves.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Spectrum Courses applies supplier-defined protective monitoring controls aligned with the UK Government’s Cloud Security Principle 5 (Operational security). Monitoring includes service availability checks, error and performance monitoring, alerting for abnormal behaviour, and review of system activity to identify potential security or operational issues.; ; Underlying infrastructure monitoring is provided by managed cloud hosting suppliers, while application-level monitoring and incident response are managed by Spectrum Courses. Monitoring processes are reviewed periodically and enhanced as the service grows.
• Incident management type: Supplier-defined controls
• Incident management approach: Spectrum Courses operates defined incident management processes aligned with UK Government operational security principles. Pre-defined procedures are in place for common incident types, including service availability issues, access problems, and data-related concerns.; ; Users can report incidents via email, our 24/7 contact email, the online chatbot, or by telephone. All incidents are logged, triaged, and prioritised based on impact and urgency, with critical issues addressed immediately, including out-of-hours where required.; ; Incident updates are provided via direct email and, where appropriate, a public service status dashboard. Incident reports can be provided on request following resolution.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Spectrum Courses offers free access for evaluation and onboarding purposes, upon request.; This is time-limited and intended for assessment rather than ongoing operational use. We take a reasonable and flexible approach, working with local authorities, public sector bodies, charities, and large operators to ensure trials are meaningful and fair.
• Link to free trial: https://spectrumcourses.co.uk/contact-us/

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 20%
• Between £1,000,001 and £2,500,000: 35%
• Between £2,500,001 and £5,000,000: 45%
• Over £5,000,001: 50%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Plans for positive actions with community groups.
  • Measures for making facilities used in the delivery of the contract available for community groups, education or training
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jane@spectrumcourses.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.