SOFTWAREONE UK LIMITED
SoftwareOne Copilot Advisory Service
SoftwareOne's Copilot Advisory provides comprehensive guidance to help organizations embrace Copilot technology. We align its features with business goals, assess licensing readiness, streamline infrastructure, and offer change management support and data-driven insights for maximum impact.
Features
- Copilot capability briefing aligned to personas, workflows, and outcomes clear.
- Licensing readiness assessment for Microsoft 365, add-ons, and eligibility checks.
- Security, compliance and data governance review for Copilot deployment planning.
- Technical prerequisites review covering identity, endpoints, tenant, and networking baseline.
- Use case discovery workshop to prioritise high-impact Copilot scenarios quickly.
- Implementation roadmap including pilots, success metrics, and rollout approach phases.
- Change management plan covering communications, training, champions, and adoption support.
- Value estimation model for productivity, risk reduction, and ROI tracking.
- Data oversharing assessment and mitigation actions to protect sensitive information.
- Ongoing advisory for optimisation, governance, and continuous improvement post-launch reviews.
Benefits
- Accelerate Copilot adoption with a clear, risk-managed implementation plan today.
- Optimise licensing spend by selecting right plans and quantities early.
- Reduce compliance risks through governance, security controls, and oversight ongoing.
- Improve productivity by targeting use cases that deliver measurable outcomes.
- Increase user confidence via training, communications, and change support resources.
- Avoid technical blockers by validating readiness across tenant and devices.
- Protect sensitive data by identifying oversharing and applying mitigations quickly.
- Enable leadership decisions using value estimates, KPIs, and ROI insights.
- Speed up procurement by clarifying eligibility and licensing prerequisites requirements.
- Support responsible AI use through policy guidance and governance frameworks.
Pricing
Service documents
Request an accessible format
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Framework
G-Cloud 15
Service ID
9 7 4 9 4 3 7 9 5 6 8 8 3 5 7
Contact
SOFTWAREONE UK LIMITED
Tom Hook
Telephone: +44 203 005 0238
Email: technology-products.uk@softwareone.com
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- 4 hours
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- SoftwareOne’s ITSM services operates 24 hours a day, 7 days a week, 365 days a year. Customers are able to raise Service requests manually through telephone, email or web portal. All Service Requests are managed through strict Service Level Agreements based on Request priority: • Severity A – 30m response • Severity B – 2h response • Severity C – 4h response. We offer one level of support for all customers. A Service Success Manager and Technical Advisor are assigned to each customer, offering regular Service Reviews as well as escalation management for issues as required.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft, AWS, Google,
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £1,500.00 | £650.00 |
| Associate business architect | £1,700.00 | £800.00 |
| Business architect | £1,850.00 | £950.00 |
| Lead business architect | £2,100.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,700.00 | £800.00 |
| Senior data architect | £1,850.00 | £950.00 |
| Chief data architect | £2,100.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,700.00 | £800.00 |
| Senior enterprise architect | £1,850.00 | £950.00 |
| Lead enterprise architect | £2,100.00 | £1,150.00 |
| Principal enterprise architect | £2,400.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,700.00 | £800.00 |
| Solution architect | £1,850.00 | £950.00 |
| Senior solution architect | £2,100.00 | £1,150.00 |
| Lead solution architect | £2,400.00 | £1,300.00 |
| Principal solution architect | £2,600.00 | £1,500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- TUV Sud
- ISO/IEC 27001 accreditation date
- Thursday 16 October 2025
- What the ISO/IEC 27001 doesn’t cover
- All services are in scope of the certification
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- TUV Sud
- ISO 9001 accreditation date
- Monday 5 May 2025
- What the ISO 9001 doesn’t cover
- All services are in scope of this certification
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 15cbc1cf-ea0b-47d9-a290-c9a7bad9b9ed
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- Yes
- Any other security certifications
-
- ISO27701
- ISO27017
- SOC2 Type 2 Report
- SOC3 Report
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at technology-products.uk@softwareone.com.
Tell them what format you need. It will help if you say what assistive technology you use.