BROOKCOURT SOLUTIONS LIMITED

Threat Intelligence - Recorded Future

Recorded Future is the most comprehensive, independent threat intelligence cloud platform. We enable organisations to identify and mitigate risk by applying intelligence to key use cases: Ransomware Mitigation, Exposure Management, Supply Chain Risk, and Digital Risk Protection. We are trusted to provide real-time, actionable intelligence to significantly reduce security risk.

Features

• Malware Intelligence
• Recorded Future AI
• Collective Insights
• Integrations & APIs
• Threat Intelligence
• Brand Intelligence
• Third-Party Intelligence
• Attack Surface Intelligence
• Vulnerability Intelligence
• Geopolitical Intelligence

Benefits

• Gain complete threat awareness of the world's largest TI dataset
• Accelerate Intelligence Analysis & reporting using powerful automation
• Enrich your internal security data for better detection
• Maximise security tool efficiency via seamless data exchange
• Get real-time, actionable intelligence across all cyber domains
• Protect brand reputation by detecting digital impersonation
• Continuously monitor vendor risk across your supply chain
• Gain complete visibility of your internet-facing exposure
• Prioritise patching based on actual exploitation risk
• Understand state-sponsored threats impacting global operations

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@brookcourtsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

985476689846687

Contact

Phil Higgins
01737 886111
contact@brookcourtsolutions.com

About the service

• Service categories:

  Systems Infrastructure Software

  Security

  • Security analytics
  • Governance, risk and compliance

  Data security

  • Information protection
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Recorded Future is an independent intelligence platform. It acts as a force multiplier, integrating seamlessly into SIEM, SOAR, EDR/XDR, and Vulnerability Management systems. This integration drives extreme ROI, enriching security data with external intelligence to provide critical context for automated workflows and highly efficient decision-making.
• Cloud deployment model: Public cloud
• Service constraints: Planned maintenance is communicated ahead of time, as a SaaS platform we have contractually set uptime requirements, with documentated communication procedures and support
• System requirements:
  • Google Chrome is officially supported and recommended
  • Mozilla Firefox is also an officially supported browser
  • Apple Safari is also an officially supported browser
  • Microsoft Edge is officially supported for full experience
  • Latest major release of each browser is fully supported
  • The previous major release is supported for a 24-month period
  • Internet Explorer is specifically not supported by the platform
  • Users must ensure that Javascript is always enabled
  • Add recordedfuture.com to your browsers trusted site list
  • Older browser versions may not provide a complete experience

User support

• Email or online ticketing support: Yes
• Support response times: Recorded Future support is accessed via phone, web form, or email, with an initial response objective within 1.5 hours.; ; For Target First Reply Time, both Critical Errors and Significant Errors share an objective of 4 hours. For Other Error/Request for Information, the objective is 1 business day.; ; For Maximum Resolution Time, the objective for Critical Errors is relief within 24 business hours and a fix within seven business days. Significant Errors target seven business days, and Other Errors/RFIs target five business days. Escalation is available for quality or speed concerns.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: No
• Support levels: Recorded Future offers multiple service packages so that our clients realize the maximum value from their Recorded Future investment. The tiers are designed to provide a scope of engagement and capabilities from our Advanced Threat Intelligence Services that work best for client needs based on their Recorded Future deployment.; ; The Customer Success Package is included in your Recorded Future License. It provides the essential guidance and resources to implement the platform and achieve immediate ongoing value.; ; The Integration services package is available at an additional cost and provides access to our architects and use case design team as well as configuration support from our integration services team.; ; The Premium Services Package is available at an additional cost. It includes all services in the integration services package with the addition of an intelligence advisory service. These capabilities include access to engagements and expertise including design and optimisation for intelligence workflows, intelligence requirements development and tailored enablement workshops.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Onboarding will enable you to take full advantage of the powerful tools Recorded Future has to offer. The plan will be tailored to best match your organization’s goals. Ultimately, Onboarding will: ; Show you how to use the world-class intelligence and technology that we provide; Help you accelerate detection and decision-making while reducing response times; Enable you to embed Recorded Future’s real-time intelligence within your security workflows; ; The following resources are available to you every step of Onboarding:; Dedicated Technical Project Manager; Access to on-demand training through Recorded Future University; 24/7/365 access to technical support via web, email, and phone; Bi-weekly live, virtual new user training workshops; Recorded Future Community; Automated reporting on Recorded Future platform adoption and usage; ; Over 25-35 business days, your Recorded Future team will be dedicated to building your confidence and capability in our products; ; Stage 1 - Kick off and configuration ; Kick-off call; Alignment on priority objectives; Capture data assets for monitoring; ; Stage 2 - Adoption and Validation; Virtual training webinar; Recorded Future University Self-Learning; Use case workshop; Alert Tuning workshop; ; Stage 3 - Transition and success planning; Review integration and platform configurations; Confirm priority security objectives are met
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Recorded Future is a cloud service that provides access to its portal and subsequent services based on the contract length agreed with the client. Upon termination of the contract all client data is deleted so any data should be retrieved before the termination date
• End-of-contract process: Recorded Future is a cloud service that provides access to its portal and subsequent services based on the contract length agreed with the client. Upon termination of the contract all client data is deleted so any data should be retrieved before the termination date
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: We comply with A Level and AA level requirements for WCAG 2.1

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The Recorded Future mobile app provides a streamlined intelligence consumption and time-critical triage experience, whereas the desktop platform delivers the full analytical and operational suite.; ; The mobile app focuses on essential functions like receiving Priority Alerts, reading Insikt Group research, accessing Intelligence Cards™ with live risk scores, and limited AI querying. The desktop platform includes comprehensive search, custom query configuration, detailed visualisation dashboards, and security workflow automation, features that are either not present or less functional on the smaller mobile interface.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: GUI / Web Portal, APi/Connectors
• Accessibility standards: None or don’t know
• Description of accessibility: We comply with all A level, and AA level requirements for WCAG 2.1
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: The core Connect API consists of operations to search and lookup information from Recorded Future's canonical set of cybersecurity Intelligence Card entities:; IP ; Domain ; Vulnerability; Hash; Malware; URL; Alert API ; The Alert API are a set of operations that allow programmatic access to Recorded Future alerts (excluding Playbook Alerts)Analyst Note API ; Analyst notes can be created, deleted, looked up, and edited via the Analyst Note API. This is incredibly useful for the bulk upload of private threat intelligence into Recorded Future as Analyst Notes.; ; Company API; You can access and query third-party intelligence data using the Company API. ; ; SOAR API; The SOAR API are a set of operations that can be used for bulk enriching indicators with risk information from the Recorded Future Platform."; ; Analyst Note API ; Analyst notes can be created, deleted, looked up, and edited via the Analyst Note API. This is incredibly useful for the bulk upload of private threat intelligence into Recorded Future as Analyst Notes.; ; Company API; You can access and query third-party intelligence data using the Company API. ; ; SOAR API; The SOAR API are a set of operations that can be used for bulk enriching indicators with risk information from the Recorded Future Platform.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Recorded Future's service has been built on a scalable architecture and utilising AWS Cloud services so that adequate capacity planning can be made to accomodate for increases in data volume. there is also a dedicated data science team that curates and monitors source coverage which feeds into the capacity planning process. Clients can request collection of sources which in turn is revised by DS and then an evaluation is done as to whether that would impact capacity.

Analytics

• Service usage metrics: Yes
• Metrics types: The Recorded Future status page offers real-time component status (e.g., Operational or Degraded) for key services like the API and Portal.; ; For uptime analytics, it primarily provides a historical incident log. This includes:; ; Resolved Incidents: A list of past outages.; ; Start and End Times: The precise duration of any service disruption.; ; Severity: The classification of the issue (e.g., Major or Minor).; ; It focuses on event-based reporting and communication, but typically does not display cumulative metrics like the monthly uptime percentage.
• Reporting types: Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Recorded Future

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: To ensure the security of customer and proprietary data throughout its lifecycle, Recorded Future encrypts information both at rest and when it is in motion. Data is stored with Advanced Encryption Standard (AES) 256-bit encryption when at rest.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can export intelligence on-demand (e.g., query results) directly from the interface as CSV or KML files. For automated data transfer, the API suite allows seamless, real-time integration of Risk Lists and enriched intelligence into your existing SIEM, SOAR, or analytic tools.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • API
  • KML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • API
  • KML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: To ensure the security of customer and proprietary data throughout its lifecycle, Recorded Future encrypts information both at rest and when it is in motion. Data is stored with Advanced Encryption Standard (AES) 256-bit encryption when at rest.

Availability and resilience

• Guaranteed availability: As our platform is cloud based and hosted in AWS the Recorded Future platform provides an uptime of above 99.9%. We currently do not have planned downtime as calendar items, however where there is a major upgrade we always notify customers of the ongoing work, along with potential services impacted and for how long.
• Approach to resilience: As our platform is cloud based and hosted in AWS the Recorded Future platform provides an uptime of above 99.9%. We currently do not have planned downtime as calendar items, however where there is a major upgrade we always notify customers of the ongoing work, along with potential services impacted and for how long.
• Outage reporting: 1, 3 - Outages are reported via our public dashboard and via email to our customers

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access is restricted based on user role and license. Each user has a unique login ID (based on their e-mail) and this can be linked to the clients IDP by making use of our SSO integration. Support is portal based and as such is linked to the access and thus follows the same access principles
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Recorded Future's Information Security policies include (but are not limited to) - Information Classification, Handling, Appropriate Use, Encryption, Hardening, Patching/Updates, Vulnerability Management/Prohibited OEMs, OS/Browsers, Traveling with Device, Passwords, MFA/Authentication, Administrator Accounts, On-/Off-Boarding, Destruction/Sanitization, Third-Party Vendors, Malware, Training, NDA, Removable Media, Temporary Files, IoT, Generic/Shared Accounts, Secure Coding, Physical Security, Clean Desk, InfoSec Awareness, Incident Response
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Outlined in our Information Security whitepaper available at https://assets.recordedfuture.com/Whitepapers/information-security-white-paper.pdf
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: For operating systems, we continuously monitor for vulnerabilities, and we apply corrective updates depending on severity. Critical within seven days and lower scheduled into our quarterly project/remediation process. Patches to applications to be deployed every week, including any critical, required patches. Lower priority goes into the planning of our quarterly non-critical patching.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Outlined in our Information Security whitepaper available at https://assets.recordedfuture.com/Whitepapers/information-security-white-paper.pdf
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Recorded Future's Incident Response Plan is available under NDA upon request
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Recorded Future Express is a free browser extension that delivers real-time intelligence via risk scores and context on IP addresses, domains, hashes, URLs, and CVEs. Free sandbox or asset discovery tools, you can gain free access to actionable intelligence. Utilize our free cyber threat intelligence tools for enhanced security insights.
• Link to free trial: Mobile App: https://www.recordedfuture.com/platform/mobile-app or visit our website for more information https://www.recordedfuture.com

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 1.5%
• Between £500,001 and £1,000,000: 1.75%
• Between £1,000,001 and £2,500,000: 2%
• Between £2,500,001 and £5,000,000: 2.5%
• Over £5,000,001: 3%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: URS Holidings
• ISO/IEC 27001 accreditation date: Monday 3 November 2025
• What the ISO/IEC 27001 doesn’t cover: ISO Certificate covers IT Solutions, Management Consultancy and Integration Services
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: URS Holidings
• ISO 9001 accreditation date: Saturday 12 October 2024
• What the ISO 9001 doesn’t cover: ISO Certificate covers IT Solutions, Management Consultancy and Integration Services
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: B1696668-7af9-4f0d-b3b7-34fc20cfc861
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 0199f451-3f84-44cb-bb20-75e29b818ffe
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@brookcourtsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.