-
Arrow Business Communications Limited
RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics.
-
8x8 UK Limited
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
-
Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
-
Phoenix Software Ltd
Using AI technology and self-service to increase vulnerable children engagement while reducing service delivery costs. The AI assistant helps care workers deliver support to vulnerable children 24/7, by giving them unlimited, anytime/any device access to care sources such a Childline, Victim support etc.
-
Deloitte LLP
Implementation services of the Zoho SaaS suite of 50+ highly configurable low-code applications that support business activities. Implementation, integration, configuration, licensing and support services of the application suite including HR, CRM, Workflow, Outreach, Survey, Consultation, Data Presentation, Finance, Recruitment tools and more.
-
Citycom Technologies Limited
Access all your communication apps through a single platform, integrate with Microsoft Teams Operator Connect or Direct Routing, Call Recording, Contact Centre, Built-in Quality of Service, Fully Managed.
-
DATASUMI LTD
AI-powered case management systems represent the future of automated case management. Our platform utilises cutting-edge AI technologies to enhance workflow efficiency and operational performance. Automating tasks, enabling data analysis, and refining decision-making processes, generative AI simplifies case management workflows, resulting in increased speed, accuracy, and reliability.
-
8x8 UK Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
-
GAMMA NETWORK SOLUTIONS LIMITED
We help organisations rapidly deploy and adopt Amazon Connect by applying our expert knowledge to avoid common pitfalls, provide a modular outcomes-based approach to deliver key functionality, deploy solutions faster with our pre-packaged accelerators and support our customers on-going with 24x7 managed service offerings.
-
Equine Register Ltd
An interoperable and integrated API service that allows organisations to digitally exchange data with each other, communicate with and provide animal (equine, livestock, companion animals) and location specific instructions to operators in the event of a bio- security issue or disease threat. Also supports quarantine controls.
-
GIGASTREAM LIMITED
Gigastream offer the full range of Microsoft 365 products, including Dynamics 365 services, with pricing models for government, business, education and non-profits. Our managed service optimises your licensing, maintains a secure environment, optionally configured to UK-OFFICIAL best practice, and provides access to premium Microsoft support channels when required.
-
CHESS ICT LIMITED
Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people
-
Phoenix Software Ltd
Exchange Online Plan 1 provides business class email, contact management, calendaring services. 50Gb per user. Access using the rich Outlook client, tablet / phone applications or internet browsers. Includes anti-malware and spam filtering. Interact with Shared Mailboxes, Group Mailboxes, Public Folders, OneDrive, Office, 3rd party applications and more.
-
SABIO LTD
Amazon Connect is a mature, enterprise contact centre solution, providing an excellent customer omni-channel experience. It is a tightly coupled capability alongside Salesforce and Salesforce Service Cloud and has more than 10 billion interactions per year. It has been deployed at scale for many organisations, including in the public sector.
-
Atlas Cloud Ltd
Atlas Cloud are a Microsoft Preferred Partner. Let us take the hassle out of Microsoft 365 administration and lean on our specialist skills to migrate, upgrade security or boost adoption when necessary.
-
Surevine
Kanzi is an instant messaging service which is designed and built with security at the forefront, without compromising on ease of use or support. Kanzi delivers instant messaging at scale for mission-critical communication, enforcing your information sharing rules whilst enabling effective collaboration within and beyond your organisation.
-
Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
-
ADDIN365 LIMITED
Addin365 offer Addin Work Hub, a product suite that supports employee collaboration and productivity.
This SaaS product has 4 modules and bolsters what is available out of the box from Microsoft Teams and OneDrive. We help organisations deploy and adopt Addin Work Hub and the associated Microsoft 365 capabilities.
-
Netpremacy Limited
Google Workspace Business Starter resold via Netpremacy (authorised Premier Partner). A suite of productivity tools designed for Cloud, users working anywhere, on any device. Google Workspace includes Gmail, Calendar, WP, Spreadsheets, Presentations, Video, Voice and Text Conferencing, Forms, Team-Sites, Social-Networking, Document Storage and Sharing. Excludes Shared Drives and Vault
-
EBO
EBO's Intelligent Patient Portal (IPP) fuses automated conversational-AI, with traditional portal functionality for the best of both worlds.
This is a 2nd Generation Portal, surfaced via the NHS App or the Trust website.
Used for:
• Patient-led Appointments
• Information, Advice & Guidance
• Notifications
• Questionnaires
• Patient letters
-
EntServ UK Ltd part of the DXC Technologies Group
ServiceNow offers a portfolio of cloud-based applications that automate and manage enterprises. Our applications are built on a single service automation platform with one user interface, one code base, and one data model, delivering easy, automated upgrades. ITSM, HRSD, ITOM, SecOps, CSM, Helpdesk, Service Desk, Self-Service Portal.
-
Cinos
Healthcare Communications omni-channel communication platform Webex-Connect for Health enables healthcare providers to orchestrate and automate contextual, real-time interactions and end-to-end journeys across the patient pathway. Includes SMS/RCS/Voice/email/Video/Push/In-App/WhatsApp/Chatbots and much more. Offering integrations with leading EPR/PAS systems & Call Centre solutions facilitating a handoff to an administrator where required.
-
Britannic Technologies
Mitel provide a UC platform with flexible migration abilities, tools to offer customers excellent service and that streamlines the deployment model with speed, efficiency and simplicity. These are all valuable assets that ensure business viability and competitive advantage.
-
Levett Consultancy Ltd
The Teaching and Learning Upgrade provides opportunities for instructional impact through enhanced video communication, enriched class experiences, and tools to drive academic integrity. This edition builds on the capabilities of Education Fundamentals or Education Standard.
-
Phoenix Software Ltd
Office 365 Pro Plus gives you Office, wherever you go, with latest tools for productivity, collaboration, compliance and BI. Always have UpToDate versions of familiar Office applications, no matter which device you’re using – PC/Mac, tablet or phone. OneNote, Word, Excel, PowerPoint, Outlook, Publisher, Teams, Access, OneDrive.
-
Novoville Ltd
The Novoville Volunteer & Befriending System (VBS) is an extendable end-to-end solution that allows councils, health and voluntary organisations to manage demand and resources across multiple services (internally & externally) in times of need, from a single dashboard and volunteer app.
-
DATASUMI LTD
Datasumi utilises AI to enhance its predictive analytics service to manage healthcare resources. This supports predicting the demand for healthcare services, maximising resource distribution, and enhancing operational effectiveness. With this offering, healthcare providers can make well-informed staffing, equipment, and resources choices.
-
e-Zest Solutions Limited
e-Zest, an agile digital technology innovation partner for Fortune 500 enterprises, publicsector organisations and software product companies. Leveraging specializations and partnerships with multiple global cloud principles, we develop custom cloud softwares with special focus in Microsoft, AWS, Snowflake,Synapse, Databricks, SQL etc.). Services focused on data engineering, Legacy transformations,CI/CD, SQL/NoSQL consulting.
-
8x8 UK Limited
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
-
MLL Telecom Ltd.
MLL’s Unified Communications telephony cloud platform provides feature-rich services providing all the benefits and more of a traditional on-premise appliance. MLL’s UCaaS service allows buyers to migrate from a legacy system to a new digital solution with additional options available such as omnichannel contact centre including EMIS and Microsoft integration.