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EBO.AI (UK) LTD
EBO’s AI-powered Elective Recovery product uses a combination of AI technologies, risk stratification and process automation to help validate waiting lists and maximise utilisation.
It is based on three digital pillars:
- Automated waiting list validation
- Two-way conversation-based Patient Initiated Follow-ups (PIFU).
- Smart rebooking of cancelled slots
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Charterhouse Voice & Data
8x8 Meetings are integral to the Unified Communications services provided through 8x8's X Series user plans. These services support video-based meetings, events, and team collaboration, featuring functionalities like whiteboarding for enhanced interaction and productivity.
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INSIGHT DIRECT (UK) LTD
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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SOFTCAT PLC
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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OpenText Corporation
OpenText™ Notifications brings email, SMS, push, voice and fax messaging channels together into a single, cloud-based messaging platform, eliminating siloed communication services. Whether sending one or millions of messages, Notifications makes it easy to deliver personalized messages to customers’ channel of choice to start conversations, expand visibility and fuel sales.
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Clear Visual Communications Ltd
Cloud video service offering secure, scalable video meeting solutions and advanced interoperation with Microsoft Teams
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OSTRATTO LTD
Google Workspace Enterprise Standard offers real-time collaboration including Gmail, Calendar, Docs, Drive, Meet with as much storage as you need. Up to 250 users in Meet. Security: Vault, Advanced Data Loss
Prevention, Cloud Identity Premium, Management:Advanced enterprise control and customisation. 24 x 7 Enhanced Support via Google. Reseller: Ostratto
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Freshworks Inc.
Modern SaaS based IT Service Management and Enterprise Service Management (ESM). Affordable, configurable, ITIL4 aligned, IT Service Desk and ESM software solution. Featuring intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
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Hootsuite Inc
Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics.
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8x8 UK Limited
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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PHOENIX SOFTWARE LIMITED
Using AI technology and self-service to increase vulnerable children engagement while reducing service delivery costs. The AI assistant helps care workers deliver support to vulnerable children 24/7, by giving them unlimited, anytime/any device access to care sources such a Childline, Victim support etc.
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DELOITTE LLP
Implementation services of the Zoho SaaS suite of 50+ highly configurable low-code applications that support business activities. Implementation, integration, configuration, licensing and support services of the application suite including HR, CRM, Workflow, Outreach, Survey, Consultation, Data Presentation, Finance, Recruitment tools and more.
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Citycom Technologies Limited
Access all your communication apps through a single platform, integrate with Microsoft Teams Operator Connect or Direct Routing, Call Recording, Contact Centre, Built-in Quality of Service, Fully Managed.
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DATASUMI LTD
AI-powered case management systems represent the future of automated case management. Our platform utilises cutting-edge AI technologies to enhance workflow efficiency and operational performance. Automating tasks, enabling data analysis, and refining decision-making processes, generative AI simplifies case management workflows, resulting in increased speed, accuracy, and reliability.
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8x8 UK Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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GAMMA NETWORK SOLUTIONS LIMITED
We help organisations rapidly deploy and adopt Amazon Connect by applying our expert knowledge to avoid common pitfalls, provide a modular outcomes-based approach to deliver key functionality, deploy solutions faster with our pre-packaged accelerators and support our customers on-going with 24x7 managed service offerings.
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EQUINE REGISTER LIMITED
An interoperable and integrated API service that allows organisations to digitally exchange data with each other, communicate with and provide animal (equine, livestock, companion animals) and location specific instructions to operators in the event of a bio- security issue or disease threat. Also supports quarantine controls.
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GIGASTREAM LIMITED
Gigastream offer the full range of Microsoft 365 products, including Dynamics 365 services, with pricing models for government, business, education and non-profits. Our managed service optimises your licensing, maintains a secure environment, optionally configured to UK-OFFICIAL best practice, and provides access to premium Microsoft support channels when required.
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CHESS ICT LIMITED
Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people
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PHOENIX SOFTWARE LIMITED
Exchange Online Plan 1 provides business class email, contact management, calendaring services. 50Gb per user. Access using the rich Outlook client, tablet / phone applications or internet browsers. Includes anti-malware and spam filtering. Interact with Shared Mailboxes, Group Mailboxes, Public Folders, OneDrive, Office, 3rd party applications and more.
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SABIO LTD
Amazon Connect is a mature, enterprise contact centre solution, providing an excellent customer omni-channel experience. It is a tightly coupled capability alongside Salesforce and Salesforce Service Cloud and has more than 10 billion interactions per year. It has been deployed at scale for many organisations, including in the public sector.
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Atlas Cloud Ltd
Atlas Cloud are a Microsoft Preferred Partner. Let us take the hassle out of Microsoft 365 administration and lean on our specialist skills to migrate, upgrade security or boost adoption when necessary.
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SUREVINE LIMITED
Kanzi is an instant messaging service which is designed and built with security at the forefront, without compromising on ease of use or support. Kanzi delivers instant messaging at scale for mission-critical communication, enforcing your information sharing rules whilst enabling effective collaboration within and beyond your organisation.
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Opus Telecoms
8x8 X-Series provides UCaaS, CCaaS, CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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ADDIN365 LIMITED
Addin365 offer Addin Work Hub, a product suite that supports employee collaboration and productivity.
This SaaS product has 4 modules and bolsters what is available out of the box from Microsoft Teams and OneDrive. We help organisations deploy and adopt Addin Work Hub and the associated Microsoft 365 capabilities.
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Netpremacy Limited
Google Workspace Business Starter resold via Netpremacy (authorised Premier Partner). A suite of productivity tools designed for Cloud, users working anywhere, on any device. Google Workspace includes Gmail, Calendar, WP, Spreadsheets, Presentations, Video, Voice and Text Conferencing, Forms, Team-Sites, Social-Networking, Document Storage and Sharing. Excludes Shared Drives and Vault
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EBO.AI (UK) LTD
Powered by Conversational AI, EBO’s portal enables two-way patient engagement, providing 24/7 access to automated appointment management, assessments and more. Fully EPR-interoperable and available via the NHS App, EBO prioritises inclusivity by supporting multi-lingual conversation, voice capability and reading age detection. The result? Increased efficiency, access and workforce capacity.