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CHESS ICT LIMITED
Work Better Together - Integrating our voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you. Chess Teams Operator Connect provides you with all the tools you need in a single platform helping you to deliver better service.
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VOICESCAPE LIMITED
Voicescape’s services allow Local Authorities to drive huge improvements in resident engagement and debt collection. Through greater insight, Authorities can deliver operational efficiencies throughout all stages of the collection of Council Tax, NNDR and Housing Benefit overpayments. We remove non-value-added tasks and deliver engagement, maximising payments, income and customer satisfaction.
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8x8 UK Limited
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
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OMNIA SMART TECHNOLOGIES LIMITED
Our Fleet operations and execution management software is designed to streamline local authority service delivery, encompassing waste collection, road sweeper operations, housing, and highways management. Integrating advanced telematics, vehicle CCTV, route optimisation, asset management, and paperless workflow systems, our software enhances job management and operational efficiency.
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Colt Technology Services
Contact Centre as a service, CCaaS. Colt provides 3 solutions for differing requirements based on numbers of users, voice only or full Omni channel, complex routing or basic telephony, CRM integration - front or back end, Microsoft Teams, Google or no preference on front end app.
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Zoho Corporation Limited
Zoho Cliq's secure chat platform facilitates business conversations, whether they're between internal teams or with external stakeholders. With hybrid work features like video conferencing and customisable messaging channels, your teams can work together from anywhere.
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Redcentric Solutions Limited
Cirrus Contact Centre from Redcentric. Elevate public engagement with Cirrus Contact Centre: AI-enhanced, omnichannel solution seamlessly integrated with MSTeams. Experience unparalleled communications across voice/digital channels with advanced AI automation_smart routing_analytics. CCaaS (Contact Centre-as-a-Service) platform ensures top-tier contact centre ominichannel service with end-to-end encryption and data sovereignty.
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Six Degrees
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
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ARMADILLO SEC LTD
A fully Microsoft certified solution, enables our customers to satisfy all of their compliance and quality needs for Teams Call Recording. It comes with flexible options and peace of mind that their data is secure within UK based data centres
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Cyberlab
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
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Virgin Media Business
Microsoft Teams Operator Connect provides Public Switched Telephone Network (PSTN) connectivity with Teams and Microsoft Phone System for Teams Enterprise users to make external calls. Fixed 01 and 02 telephone numbers are the Teams phone numbers across enabled Teams clients. Our Unified Recording service is available as an optional add-on.
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Cinos
Genesys Cloud CX, a robust cloud omnichannel contact center solution offering a faster more personalised customer experience. With subscription-based licensing, enjoy Opex efficiency and scalability for seasonal demand. Cinos offers design, deployment, integration, migration and support services to ensure successful implementation. Elevate your contact center capabilities today.
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Virgin Media Business
Cloud Voice product is a hosted communications and collaboration service based on Cisco’s BroadSoft and Webex technology, removing the need for you to have an on-premise PBX and voice networking on each of your working sites. It allows you to address your voice telecommunications needs through your existing data access.
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VE3 GLOBAL LTD
Microsoft Dynamics 365, securely hosted and managed by VE3 within a UK-based, IL3 (UKCloud) data center. The SaaS offering is accredited for Official Sensitive use by the Home Office, processing data and offering PSN-P connectivity.
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8x8 UK Limited
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.
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ENTSERV UK LIMITED
DXC Technology Unified Communication Services (MS Teams) improves productivity and reduces the communications complexity, serving as the underlying platform for the full range of collaboration capabilities services. It is delivered on a ‘per-seat’ basis incorporating voice, desktop video,unified messaging, presence management, mobility, and automation services from a single unified platform.
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YUDU Sentinel
An independent communication and collaboration tool designed to replace social media chat applications. It is a corporate chat application that maintains records of all chats on central cloud servers for compliance with point to point encryption and encryption of stored chats. Used by senior management and crisis management teams.
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Phonehub IO Ltd
Secure intelligent system to identify, authenticate, and manage prisoner contacts. Designed to reduce resource requirements, improve security and public protection, and improve family contact. Integrates with HMPPS systems.
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VideoCentric Ltd
Cloud Video Interoperability (CVI) Gateway for Google G-Suite seamlessly integrates existing video room systems, connecting people in meetings across board rooms, conference rooms, and huddle spaces. Provided by certified provider Pexip & accredited reseller VideoCentric.
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Kerv Experience Limited
VoxivoCX is a cloud Contact Centre platform, providing a fully feature voice only contact centre platform optimised for supervisors, agents and customers including browser based agent portal, supervisor tools, performance reporting, wallboards and integrations capability. VoxivoCX comes with a full suite of telecommunication, implementation and support services from Kerv.
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Jisc Services Ltd
Managed enterprise telephony/voice service for MS Teams using direct routing, gateway between networks for VoIP telephony, UC solutions. Session Border Controller SBC as a service hosted sits on the private cloud in the Janet Network; world-class, private network designed for the performance needs of customer in conjunction with SIP Trunking.
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Route 101 Ltd
Experts in cloud systems integration, Route 101 delivers contact centre and customer experience solutions from market-leading technology vendors. Including NICE CXone contact centre suite, Zendesk customer experience, PolyAI and Omilia conversational voice, Calabrio WEM, Gamma UC and connectivity, Sycurio PCI compliance, as well as self-service, conversational chatbots, and much more.
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Charterhouse Voice & Data
'Elevate public engagement with Cirrus's contact centre: AI-enhanced, omnichannel solutions seamlessly integrated with Microsoft Teams. Experience unparalleled communications across voice and digital channels with advanced AI automation, smart routing, and analytics. Effortlessly scalable, our CCaaS (Contact Centre as a Service) platform ensures top-tier service with end-to-end encryption and data sovereignty.
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SABIO LTD
Genesys Cloud CX, a leading cloud-based contact centre solution, empowers businesses with omnichannel capabilities, workforce engagement tools, analytics, and automation. Built on microservices architecture, it ensures scalability and flexibility to meet modern contact centre demands, driving exceptional customer experiences across voice, chat, email, and social media channels.
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INTUITY COMMUNICATIONS LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
The ARO PSTN Calling solutions provides the ability to enable PSTN calling within Microsoft Teams using ARO as the underlying voice carrier.
Microsoft 365 subscriptions that organisations have enabled for Microsoft Teams will utilise Phone System used by Microsoft as the PBX replacement or voice component of Microsoft Teams,
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BRIDGEALL LIMITED
Bridgeall provides a full range of Microsoft 365 migration and deployment including older version of Microsoft Office or G-suite. Our proven Microsoft 365 migration uses the latest automation tools to streamline the process and we add best in class security.
Bridgeall are Microsoft 365 experts and multiple Microsoft Gold partner.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
ARO are a Tier-1 Cloud Solutions Provider (CSP) allowing your organisation to benefit from license consultancy, procurement of services such as M365 licenses, Microsoft software licenses and Azure subscriptions as well as support, underpinning these services by leveraging Microsoft Premier Support.
Access to procure licenses and services via self-service capability.
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Pure IP
Fully managed enterprise telephony/voice service for Webex Calling. Delivered as a cloud service (ie. no SBC hardware required) but can include SBC supply & management where necessary. Also caters for hybrid environments and integration with legacy PBX's and other telephony applications. Direct integration with Webex.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
Arrow partner with Gamma, the UK's leading IP telephony/VoIP service, utilising SIP protocol. This provides quality inbound and outbound voice calls. Gamma SIP, compatible with the majority of iPABX/SBCs (including Microsoft Teams/Skype and Cisco), delivers enhanced cloud features including; automatic fail-over, flexible SIP channels and inbound call control.