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BOOMERANG I-COMMS LTD
Customer service SMS solution with the ability to dynamically triage customer support requests through an engagement tree, automatically passing each customer service enquiry to the correct department, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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DIGITAL URBAN LTD
Our 3D digital models (Digital Twins) support Local Authorities as they make informed decisions during the urban planning process. Our Digital Twins and fun immersive VR events are proven to improve participation during consultation on projects ranging from Design Code finalisation, Active Travel & local planning.
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GatenbySanderson Ltd
End to end applicant tracking (ATS) system, deploying evidence based competency questions. Ideal for senior recruitment/assessment or high volume campaigns when targeting specific competencies. Ability to tailor to reflect organisational competencies / values. Configurable eligibility criteria to encourage self-selection. Dedicated, multi-user client portal with sift, candidate management and reporting tools.
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BT PLC
BT Genesys Cloud Contact Centre is an all-in-one cloud-based contact centre software built to improve the user experience. It’s a suite of cloud services for enterprise-grade communications, collaboration, and contact centre management. It’s scalable, quick, and easy to set up. It is an evergreen platform with rapid innovation.
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Asana, Inc.
Asana helps teams orchestrate their work—from daily tasks to cross-functional strategic initiatives—while providing the alignment needed to hit their goals faster. As a living system of clarity for the entire organization, Asana helps bridge the gap between strategy and execution to ensure teams are focused on their most important work.
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Reach-Data Ltd
We provide an enterprise grade, fully resilient Mobile Terminated (MT) and Mobile Originating (MO) SMS service. All messages are processed through our Tier 1, direct connections to the UK mobile networks, ensuring the highest levels of Service, Support, Deliverability and Reliability.
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Netpremacy Limited
Gemini for Google Workspace is a powerful way of working that uses
generative AI across Workspace apps, built strictly following Google’s AI Principles to be helpful and responsible. It adheres to our structurally safe approach to security, and top priority is to protect the confidentiality and privacy of your data.
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Kick ICT
Make the sales journey as smooth as possible. Manage your sales leads and opportunities more efficiently with access to new levels of insight on customer behaviour. Super charge customer acquisition and empower your business development team like never before, combining Office 365, Outlook and LinkedIn to build customer engagement.
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JMW Systems Ltd
Inforoute: A comprehensive MAAS software solution providing Bus and Coach RTPI predictions, Traffic signal priority (TPS), QR code generation, Fault management, VMS messaging. Inforoute, streamlines timetable imports and data aggregation, Comprehensive reporting capabilities. Elevate your public transport operations with our powerful, all-in-one platform.
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GRANICUS-FIRMSTEP LIMITED
govDelivery is a digital communications solution providing email marketing, campaigns, internal communications, text, two-way text, alerts, RSS and social media integration. govDelivery offers personalisation, automation, targeted messaging, high deliverability, best-in-class security, advanced analytics, customised templates and a network of 16 million+ UK subscribers to help organisations reach segmented audiences.
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FORFRONT LIMITED
e-shot™ is the digital communication platform trusted by local authorities to send highly effective omnichannel campaigns.
From local newsletters and library updates to public consultations, e-shot gives you a simple solution for engaging in multi-channel conversations at scale.
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Zoho Corporation Limited
Zoho Campaigns is an email marketing software that helps businesses to create and manage email campaigns, automate repetitive tasks, gain real-time insights into campaigns performance.
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Hootsuite Inc
Hootsuite Social Advertising provides a seamless solution for managing and optimising organic & paid social media ads across multiple platforms.
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Netpremacy Limited
Gemini for Google Workspace is a powerful way of working that uses
generative AI across Workspace apps, built strictly following Google’s AI Principles to be helpful and responsible. It adheres to our structurally safe approach to security, and top priority is to protect the confidentiality and privacy of your data.
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CRM.COM SOFTWARE LTD
CRM.com delivers modern digital wallet and ecommerce for citizen services, from our integrated cloud platform. All the features needed to manage subscription billing, point-of-sale commerce and multiple payment mechanisms – plus sophisticated promotional, benefit and bonus schemes to encourage citizen engagement, with powerful data analytics and AI
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Medallia, Inc.
Medallia Ideas: an innovation crowdsourcing platform. Harness employee's knowledge to innovate, problem-solve, remove barriers. Target challenges at broad audiences or specific groups based on feedback, expertise, interests, experience. Capture ideas for new processes and services or how to improve your existing ones. Empower staff and create sustainable change for citizens.
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NEXER DIGITAL LTD
Umbraco is one of the world's most popular, and easiest to use, open source web Content Management Systems (CMS). Nexer is a Contributing Platinum Umbraco Partner, the highest level of accreditation possible. We’ve built 250+ websites and digital solutions based on Umbraco. We lead the Umbraco accessibility and sustainability communities.
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EMBER TECHNOLOGY LTD
Local Authority public transport information portal. This solution focuses on demystifying public transport by providing a humanised interface to complex transport information. Extensively co-designed with public transport users, supports all travel modes of and aligns with the recommendations of UK DfT National Bus Strategy 2024 Bus Service Improvement Plan.
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Reach-Data Ltd
We offer a dedicated inbound / outbound SMS service specifically aimed at Councils and Local Authorities. All services are housed in UK data centres using dedicated infrastructure and direct connectivity with the mobile networks. We are ISO 27001 accredited with a suitably scoped ISMS covering all services.
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GRANICUS-FIRMSTEP LIMITED
The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.
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Panacea Applications Limited
End-to-end intuitive stakeholder management solution. Plan projects, allocate tasks and review progress against milestones and KPIs. GDPR Compliant. Manage calendars and schedules, events, enquiries and interactions. Create and distribute interactive communications, emails, newsletters and track their reach. Link activity to contacts, subjects and campaigns. Dashboards. CRM. Analysis and reporting tools.
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Zoho Corporation Limited
Zoho Marketing Automation is a multichannel marketing automation software helping businesses manage their marketing efforts across multiple channels. It helps users manage end-to-end marketing at every stage of the funnel. From generating high-quality leads, tracking web behaviour, tailoring campaigns with personalised content, nurturing leads to conversion and much more.
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Mastercard
The Mastercard Geo insights data feed delivers spend insights and data trends. This helps policy makers understand and assess customer journey and support. Provided across macro and micro-geographies over extensive periods of time up to the present/across various industries, it supplies a view into the micro-economics of an area
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FLEXRM LIMITED
Microsoft Gold partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider. FlexRM have extensive experience integrating Dynamics CRM with Veolia (CIS/Echo).
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Blinx Solutions (Blinx Healthcare)
PACO Connect extends PACO GP functionalities to support healthcare delivery at scale, empowering Primary Care Networks, Federations, or ICBs to operate efficiently and distribute demand across resources. Cross-organizational appointment booking and consultations streamline patient journeys and enhance collaboration.
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CLOUDSOURCE LTD
Microsoft Dynamics 365 Marketing module enables you to manage prospects, campaigns and demonstrate the ROI of marketing.
CloudSource tailor the Marketing module for public sector organisations, to deliver a digital communication, information sharing and notification processes.
CloudSource offer an end-to-end service, from design thinking workshop, prototyping, implementation and managed services.
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PANLOGIC LIMITED
Organise/automate/synchronise sales, marketing, customer service & technical support Business intelligence Multi-customer touch-points: offline, phone, email, mail, web, SMS, social media, Apps Contact/Account/Membership management Technology-neutral: SugarCRM, Microsoft Dynamics, Ascent, Salesforce, Sales-logic, SharePoint User activity/history Traffic-light status System integration Member comms Mailing list subscriptions User preferences/interests Calendars Mass email templates
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Domarn Group
A fully service integrated digital design agency experienced in delivering comprehensive creative, strategic and technical solutions for public and private sector. Services include design, production, branding, marketing, communications, campaigns, social media, photography, digital content creation, SEO, WordPress design and development, maintenance,
hosting, HTML Govspeak and accessibility specialists WCAG 2.2 compliant.
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BOOMERANG I-COMMS LTD
Boomerang's broadcast marketing solution streamlines international messaging across diverse channels. Using 'Intelligent Messaging,' unique conversation threads are created, capturing interest expressions and driving customer engagement it captures customer interest, drives engagement, and facilitates personalized campaigns. ISO 27001 and Cyber Essentials Plus accredited
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Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.