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855 results found

855 results found in Lot 2: Cloud software in the category Instant messaging (IM) and chat

  • Access My School Portal

    The Access Group

    My School Portal, the unified platform revolutionising how parents and guardians manage their child's school life. Consolidating information from across the vast array of school tools, our user-friendly portal brings together curriculum, schedules, attendance, bookings, cashless payments and communication into one location. MSP ensures increased, engagement, efficiency, convenience, and security.

  • Moodle

    TDM Open Source Software Services

    Moodle Annual Annual Cloud Hosting and Remote Backup Service.

  • Code Generation Tool

    DATASUMI LTD

    The Code Generation Tool represents an innovative service tailored for software development within government departments. This state-of-the-art generative AI tool streamlines the crafting of custom computer code that aligns with your precise needs, delivering exceptional efficiency and precision.

  • IBM Watson Assistant

    Sempre Analytics

    Deliver exceptional customer experiences anywhere with IBM Watson Assistant. Transform your business with artificial intelligence that understands customers in context to provide fast, consistent, accurate answers across any application, device or channel. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots with the leader in trustworthy AI.

  • Insight - 8x8 Contact Centre

    Insight

    An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.

  • Lumina - Bespoke LLMs for the Enterprise

    DATASUMI LTD

    Datasumi's Lumina service provides a customised range of Large Language Models (LLMs) designed to fulfil innovative companies' specific requirements to leverage AI's transformative capabilities in their business activities. We combine advanced LLM technology with specialised SME knowledge, industry insights, and linguistic nuances.

  • Omnichannel Contact Centre Software

    MaxContact

    MaxContact’s powerful contact centre platform offers scalability and flexibility to fit your organisation’s needs. Whether it’s outbound dialling or omnichannel, our solution brings together customer interactions into one seamless platform. Improve customer experience, increase efficiency, and drive continuous improvement with full visibility of your team’s performance – wherever they’re working.

  • Equine, Livestock and Companion Animal Border Control Service

    Equine Register Ltd

    Enables organisations exchange data and record the arrival and departure of an equine, livestock, companion animals (including dogs and cats) also check the biosecurity status of an animal in advance of its arrival. Supports recording of double ended movements and communications between organisations and users to manage biosecurity and risk.

  • Microsoft 365 Support

    Jisc Services Ltd

    Jisc offers the full range of apps and services within the Microsoft 365 portfolio with pricing models for government, business, education and the third sector. Our support service optimises your use of M365 licensing, maintains a secure environment, and provides access to Microsoft Support. This excludes licencing charges.

  • Armour Bridge - Secure Messaging Gateway

    Armour Comms

    Armour Bridge provides secure controlled access between Armour Mobile and third party Instant Messaging (IM) / chat applications. It supports cross domain interoperability and can use popular open-source capabilities like Matrix to exchange messages with consumer apps like Signal or WhatsApp.

  • Google Workspace Licences

    TELANA LIMITED

    This service offering allows purchase of the following Google Workspace user licences: Google Workspace Business Starter Google Workspace Business Standard Google Workspace Business Plus Google Workspace Enterprise Standard Google Workspace Enterprise Plus (Including Education) Google Workspace Enterprise Essentials Google Workspace Frontline Google Voice Google Archive User Cloud Identity Premium

  • Global 4's 8x8 CPaaS (Contact Platform as a service)

    GLOBAL 4 COMMUNICATIONS LIMITED

    8x8’s Contact Platform as a Service. Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS

  • Sentinel Spaces

    YUDU Sentinel

    Sentinel Spaces is a new major Incident management platform that allows Spaces to be prepared for specific threats, ready for activation. Crisis teams at multi-site locations can run local incidents with central oversight. Tools include, mass notification, secure chat, conferencing, document distribution, task management, decision and audit logs.

  • Webex Connect Communications Platform as a Service (CPaaS)

    Cinos

    Adopt digital-first engagement with our Communications Platform as a Service (CPaaS) solution. Seamlessly integrate communication channels, SMS, voice, digital and video into your applications. Empowers public sector organisations with scalable, secure, and API-driven digital engagement tools. Enhance citizen experience and streamline operations with Enterprise-class orchestration of your communications.

  • Ingentive Microsoft Teams

    INGENTIVE LIMITED

    Ingentive has extensive experience in supporting organisations with Microsoft Teams implementation and optimisation, facilitating enhanced collaboration and communication. Our expertise guides clients in structuring Teams, channels, and integrations for optimal functionality. We also offer tailored training sessions to maximise employee adoption and utilise the full range of Microsoft Teams features.

  • Ciptex RACE - Contact Centre Accelerator

    Ciptex

    RACE is an add-on solution designed to augment and accelerate the implementation of Twilio Flex. It extends Flex's capabilities by facilitating integration into a range of leading CRM platforms and adding deep functionality in areas such as outbound dialling, low-code customisation of the agent experience and AI-powered agent assistance.

  • SMART: AI Mental Health Assistant

    ICS.AI LTD

    The SMART AI Mental Health Assistant leverages human parity AI and self-service technologies to enhance mental health support services around the clock. This innovative tool reduces service delivery costs and streamlines critical processes, ensuring timely and effective support when it matters most.

  • 8x8 Unified Communications

    8x8 UK Limited

    XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.

  • Pegasystems Cloud Software - Generative Artificial Intelligence (GenAI)

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Generative AI (GenAI) is a core part of the platform.

  • Mobile App Development

    INET

    We have dedicated resources in developing Mobile Applications for android and apple ,we provide clear designs using figma, multiple iterations for client approval, present the same on web before development, once the initial approvals done we will develop in rapid speed

  • Microsoft Power Platform Implementation Services including Dynamics 365

    WR LOGIC LIMITED

    The Application Development Teams work in squads to develop next generation cloud-based applications. Specialising in integration with PaaS services, the team develop responsive and feature rich applications that utilise the best technologies the cloud has to offer. Including PowerApps, PowerPlatform supporting the common data platform Dynamics 365

  • GenAI-Powered Sentiment Analysis Platform

    DATASUMI LTD

    Our Sentiment Analysis Platform, driven by advanced Generative AI technology, provides a refined approach for evaluating public sentiment, feedback, and social media data designed explicitly for government programs. This platform offers vital insights for improving reputation management and enhancing public engagement strategies.

  • EBO Automated Waiting List Validation

    EBO

    EBO's solution automates the outreach and validation of patient waiting lists and provides detailed BI analytics to govern that process, The solution is available as both standalone and fully integrated to the EPR/ PAS. Features include: - automated, 2-way conversation - multi-lingual - multi-channel - Power BI dashboards

  • Virtual Call Centre

    Call Handling Services

    The Virtual Call Centre is a Contact Centre as a Service (CCaaS) solution for managing inbound and outbound contacts from servcie users across multiple channels - Voice, SMS, Web Chat, Email and Social Media.

  • Microsoft Office 365 Services

    Glemnet Ltd

    A complete, intelligent solution, including Office 365, Windows 10, and Enterprise Mobility + Security, that empowers everyone to be creative and work together, securely. Microsoft 365 brings together productivity, security, and OS/device solutions into a single, comprehensive offering.

  • Microsoft 365 (M365) for the Modern Workplace

    ANS Group

    A hosted messaging solution delivering the capabilities of Microsoft Exchange Server as a cloud-based service. It gives users access to email, calendar, contacts, and tasks across PCs, web, and mobile devices. With Exchange Online, organisations can take advantage of sophisticated messaging capabilities without the operational burden of on-premise server software.

  • Microsoft Teams - Operator Connect

    GAMMA NETWORK SOLUTIONS LIMITED

    Operator Connect is an enhanced Microsoft Teams Direct Routing solution. It adds Gamma's voice telephony call plans to the standard MS Teams offering, replacing Microsoft Calling Plans or on-premise equipment. This Unified Communications (UCaaS) service is managed directly from Teams Tenant Admin Centre. Integrated direct peering between Gamma and Microsoft.

  • Microsoft .Net App Rearchitecture using Power Apps Platform

    Ceox

    Ceox’s Microsoft .NET App Rearchitect using Power Apps enables Public Sector Organisations to move legacy business apps to a modern, secure, scalable platform. Use Microsoft’s Low-Code Business Application platform, built on Dataverse, to quickly and efficiently deliver engaging modern applications which meet the needs of both users and the organisation.

  • InCase 365 Whistleblowing Solution

    INTEC for Business Ltd

    InCase 365 Whistleblowing Solution provides organisations with an online referral form, complete end-to-end case management system and reporting tool. Allows individuals to raise concerns anonymously, with two way communication and translation functionality.

  • Agile - Product Owner and Training

    INET

    This 2 day training for product owners and stake holders help in understand agile software development and importance of their value to the project. This training also covers the GDS standards and importance of it so that they will ensure the development team is adhere them