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PURE IP LIMITED
Fully managed enterprise telephony/voice service for Zoom using Zoom Phone. Delivered as a cloud service (ie. no SBC hardware required) but can include SBC supply & management where necessary. Also caters for hybrid environments and integration with legacy PBX's and other telephony applications. Direct integration with Zoom.
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MLL TELECOM LTD.
MLL’s Session Border Controller as a Service provides buyers with the ability to purchase SIP, Microsoft Teams Direct Routing and SBCaaS through the standard framework. This service offers additional options, including new direct dial inbound (DDI) numbers, number porting, and non-geographic numbers (NGN) 0800 and 0300 services as standard.
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CHARTERHOUSE VOICE & DATA LIMITED
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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CDW LIMITED
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
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ARMOUR COMMUNICATIONS LIMITED
UK company providing NCSC CPA certified out of band secure mobile communications. iOS and Android smartphones and tablets, Windows desktops. Cost-effective, easy to use solution for governments. Secure voice, video, instant messaging, group chat, file transfer, cross-domain, interoperability, fully auditable. Cloud-based or on-premises deployments UK OFFICIAL SENSITIVE, Advanced Mobile, SECRET.
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Intercity Technology Limited
Microsoft Teams Direct Routing enables efficient call handling within Teams. Enabling the routing of incoming calls based on rules and availability and integrating with PBX systems for external communication. It enhances collaboration and communication by optimising call routing and availability. Ideal for organisations leveraging Microsoft Teams for unified communications.
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NG BAILEY IT SERVICES LIMITED
Native Teams dialing. Direct Routing for Microsoft Teams works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface
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Intercity Technology Limited
Unified Communications integrates voice, video, chat, and collaboration tools into a single platform. It enhances productivity and streamlines communication with features like voice calling, messaging, file sharing, and conferencing which are accessible from any device, anywhere. Ideal for businesses seeking comprehensive and flexible communication solutions.
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Wavenet
Any SME organisation can benefit from WHC3, a UC service based on BT’s core network and central cloud service providing a fast, low-risk entry to UCaaS for businesses who don’t have (or require) an onsite telephone system.
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ACCELERAATE LIMITED
Zoom Phone provides a complete UCaaS solution built from the ground up in the cloud. With a single application for meetings, chat, phone and contact centre, Zoom helps to break down the barriers that previously existed between audio, video, and messaging.
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EXCHANGE COMMUNICATIONS INSTALLATIONS LIMITED
Our 1CloudTalk Telephony service is built on an Avaya IP Office or Avaya Aura platform delivered as a single instance hosted service. It provides a resilient, flexible and secure solution for organisations of upto 6000 telephony/unified communications users looking to transition to the Cloud.
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Colt Technology Services
Cloud Communications is an open standards hosted service providing a telephony based Unified Communications service. Customers can have the ability to evolve into a full unified communications experience, at a time and pace to suit as they further develop and realise their “Digital Transformation” strategies.
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STREAM NETWORKS LIMITED
Hosted Telephony offers a feature-rich, cloud-based phone system accessible from anywhere. Enjoy cost savings, increased call quality, and a variety of features like online meetings, voicemail, video conferencing, auto-attendant, direct routing with Teams, and mobile apps (to name a few) – all without managing hardware.
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8X8 UK LIMITED
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Bulb Tech Group
AudioCodes SmartTAP 360° Live is an intelligent, compliance-grade Enterprise audio and video recording.
It can be easily deployed and integrated with a SIP enabled Contact Center and / or Microsoft Teams using any SBC or Gateway
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CINOS LIMITED
Cinos Cloud Video Conferencing leverages best-of-breed Cisco HD video as a services (VaaS).
A Cisco-powered cloud service delivering secure multi-party video conferencing and content collaboration, meeting rooms including in-room AV integration, web-based and soft client access for users, integrate standards-based endpoints with Microsoft Teams with one click join.
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REDCENTRIC SOLUTIONS LIMITED
Redcentric’s Unity on a SIM service allows customers to easily convert any mobile device into a powerful business communication tool. It offers a wide range of voice calling features like DDI numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail, and shared call appearance, meeting premium voice calling telephony needs.
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BYTES SOFTWARE SERVICES LIMITED
RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics. bssgc
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
A secure cloud based telephony service utilising Mitel PBX software and handsets. Customers can add Contact Centre functionality, Compliant call recording, Call Analytics, Remote workers, mobile and soft clients and collaboration tools. The service is managed, monitored around the clock and customers can manage services via an online portal.
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CISILION LIMITED
"Liberty Converse delivers advanced omni-channel contact centre management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
These are:
Calls over PSTN
SIP Trunk to User VoIP PBX
Netcall Cloud IP PBX
MS Teams"
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MAINTEL EUROPE LIMITED
Avaya Experience Platform CX Software as a Service solution is a web-based suite of cloud services for mid-market to enterprise-grade customer experience (CX). This solution is built on a microservices architecture and delivered via Azure Cloud, which provides scalability and resilience. Fully featured including Omni channel, WEM and AI solutions.
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Bulb Tech Group
ClarifyGo for Microsoft Teams is a Microsoft-certified call recording and quality measurement solution from Oak Innovation
Designed to meet the rigorous demands of compliance regulations, ClarifyGo also provides business intelligence to help you improve sales and service performance
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BRIDGEALL LIMITED
Microsoft Teams Phone, formerly Teams Cloud Voice. Teams Phone provides the ability to combine your phone system into Microsoft Teams and create a complete communication and collaboration hub.
Bridgeall are a leading Microsoft Gold partner and we provide a wide range of services to support you with Microsoft Teams Phone.
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AGILISYS LIMITED
Agilisys in partnership with 8x8 offer XCaaS. This service delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration up to contact centre. 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, AI, media-recording, analytics and dashboard reporting, customisable wallboards, quality-management and open-API-integration.
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Virsae UK Ltd
VSM keeps the technology that underpins customer interactions running flawlessly.
We provide our partners and customers with insights via:
Proactive alerting (alarms, events, threshold breaches),Tailorable thresholds, Real-time dashboards, Historic reports, Interactive drill-down troubleshooting.
VSM uses the latest in Artificial Intelligence and Machine Learning to identify and resolve issues quickly.
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PHONEHUB IO LTD
Prison Voicemail is an award-winning service improving prisoner-family ties by enabling the exchange of two-way voicemails and live calls through the existing prison phone system. The service is used across prisons in England, Wales, Scotland, and Queensland, Australia.
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BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
Collaboration and Calling suite of services hosted in the Cisco cloud
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AXIA COMPUTER SYSTEMS LIMITED
Hosted PBX VOIP Service, included Audio and video conferancing
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Wordskii Labs
How do people with language barriers contact you?
Wordskii Connect is a revolutionary telephony service that enables non-English speaking service users to contact you via telephone through a professional interpreter.
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Zoom Communications, Inc
Zoom Contact Center is an omnichannel contact centre that’s optimised for video and integrated into the Zoom experience, helping customers connect over video, voice, SMS, email, web chat, and social channels. Zoom Contact Center can operate as a standalone customer experience or integrate into an existing digital presence.