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Wavenet
Any SME organisation can benefit from WHC3, a UC service based on BT’s core network and central cloud service providing a fast, low-risk entry to UCaaS for businesses who don’t have (or require) an onsite telephone system.
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Acceleraate Limited
Zoom Phone provides a complete UCaaS solution built from the ground up in the cloud. With a single application for meetings, chat, phone and contact centre, Zoom helps to break down the barriers that previously existed between audio, video, and messaging.
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Exchange Communications Installations Ltd
Our 1CloudTalk Telephony service is built on an Avaya IP Office or Avaya Aura platform delivered as a single instance hosted service. It provides a resilient, flexible and secure solution for organisations of upto 6000 telephony/unified communications users looking to transition to the Cloud.
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CenturyLink Communications UK Limited
Cloud Communications is an open standards hosted service providing a telephony based Unified Communications service. Customers can have the ability to evolve into a full unified communications experience, at a time and pace to suit as they further develop and realise their “Digital Transformation” strategies.
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Stream Networks Ltd
Hosted Telephony offers a feature-rich, cloud-based phone system accessible from anywhere. Enjoy cost savings, increased call quality, and a variety of features like online meetings, voicemail, video conferencing, auto-attendant, direct routing with Teams, and mobile apps (to name a few) – all without managing hardware.
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8x8 UK Limited
An enterprise-level, omnichannel cloud contact centre solution designed to enhance collaboration with agents and elevate customer experiences. It features skills-based routing, supports various digital and voice channels seamlessly, provides customer journey analytics, and incorporates conversational AI for self-service tasks and automated call management.
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Bulb Tech Group
AudioCodes SmartTAP 360° Live is an intelligent, compliance-grade Enterprise audio and video recording.
It can be easily deployed and integrated with a SIP enabled Contact Center and / or Microsoft Teams using any SBC or Gateway
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Cinos
Cinos Cloud Video Conferencing leverages best-of-breed Cisco HD video as a services (VaaS).
A Cisco-powered cloud service delivering secure multi-party video conferencing and content collaboration, meeting rooms including in-room AV integration, web-based and soft client access for users, integrate standards-based endpoints with Microsoft Teams with one click join.
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Redcentric Solutions Limited
Redcentric’s Unity on a SIM service allows customers to easily convert any mobile device into a powerful business communication tool. It offers a wide range of voice calling features like DDI numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail, and shared call appearance, meeting premium voice calling telephony needs.
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Bytes Software Services
RingCX is RingCentral's AI-powered customer service platform that integrates all communication channels (voice, chat, video) into a single system for agents and customers. It aims for easy use, fast deployment, and improved customer experience through features like chatbots and analytics. bssgc
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Blinx Solutions (Blinx Healthcare)
PACO is the first fully integrated practice and PCN support platform that can automate and enhance many key Primary Care processes, like Call:Recall, driving simplification for patients and staff. Patients benefit for Language translations on communications ensuring ALL patients understand the information you are sending.
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Arrow Business Communications Limited
A secure cloud based telephony service utilising Mitel PBX software and handsets. Customers can add Contact Centre functionality, Compliant call recording, Call Analytics, Remote workers, mobile and soft clients and collaboration tools. The service is managed, monitored around the clock and customers can manage services via an online portal.
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Cisilion Limited
"Liberty Converse delivers advanced omni-channel contact centre management and reporting of customer engagements using telephony, email, chat, SMS, and social channels, with multiple ways to connect the contact centre depending on your requirements.
These are:
Calls over PSTN
SIP Trunk to User VoIP PBX
Netcall Cloud IP PBX
MS Teams"
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Maintel Europe Limited
Avaya Experience Platform CX Software as a Service solution is a web-based suite of cloud services for mid-market to enterprise-grade customer experience (CX). This solution is built on a microservices architecture and delivered via Azure Cloud, which provides scalability and resilience. Fully featured including Omni channel, WEM and AI solutions.
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Planet IT
Microsoft Teams Phone System is a fully integrated unified communications platform, delivered using the Microsoft Teams infrastructure, this platform offers global call support, mobile applications, presence and other groundbreaking features.
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Bulb Tech Group
ClarifyGo for Microsoft Teams is a Microsoft-certified call recording and quality measurement solution from Oak Innovation
Designed to meet the rigorous demands of compliance regulations, ClarifyGo also provides business intelligence to help you improve sales and service performance
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Bridgeall Limited
Microsoft Teams Phone, formerly Teams Cloud Voice. Teams Phone provides the ability to combine your phone system into Microsoft Teams and create a complete communication and collaboration hub.
Bridgeall are a leading Microsoft Gold partner and we provide a wide range of services to support you with Microsoft Teams Phone.
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Agilisys Ltd
Agilisys in partnership with 8x8 offer XCaaS. This service delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration up to contact centre. 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, AI, media-recording, analytics and dashboard reporting, customisable wallboards, quality-management and open-API-integration.
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Virsae UK Ltd
VSM keeps the technology that underpins customer interactions running flawlessly.
We provide our partners and customers with insights via:
Proactive alerting (alarms, events, threshold breaches),Tailorable thresholds, Real-time dashboards, Historic reports, Interactive drill-down troubleshooting.
VSM uses the latest in Artificial Intelligence and Machine Learning to identify and resolve issues quickly.
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Phonehub IO Ltd
Prison Voicemail is an award-winning service improving prisoner-family ties by enabling the exchange of two-way voicemails and live calls through the existing prison phone system. The service is used across prisons in England, Wales, Scotland, and Queensland, Australia.
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BT PLC
Collaboration and Calling suite of services hosted in the Cisco cloud
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Wordskii Labs
How do people with language barriers contact you?
Wordskii Connect is a revolutionary telephony service that enables non-English speaking service users to contact you via telephone through a professional interpreter.
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Zoom Video Communications, Inc.
Zoom Contact Center is an omnichannel contact centre that’s optimised for video and integrated into the Zoom experience, helping customers connect over video, voice, SMS, email, web chat, and social channels. Zoom Contact Center can operate as a standalone customer experience or integrate into an existing digital presence.
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4Sight Communications Ltd
An Enterprise-grade, omnichannel customer experience management platform hosted from a private cloud call centre. Voice Contact Centre, Video Contact Centre, Email Contact Centre, SMS Contact Centre with Social Media Integration. Advanced Agent Reporting and detailed Management Reports. Our all-in-one Contact Centre solution improves customer interaction, on their preferred device.
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Softcat Limited
XCaaS supports Unified Communications services through 8x8’s X Series user plans (X1-X4), offering telephony, voicemail, messaging, group chat, video meetings, call recording, AI-powered analytics, internet fax and more. Each user licence includes a calling plan that provides zone-based unmetered calling to domestic and international destinations.
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MLL Telecom Ltd.
MLL’s Voiceline+ service offers a direct replacement for analogue and digital ISDN30. A competitively priced hosted VoIP solution providing an alternative to legacy single-line PSTN landlines, Voiceline+ allows Buyers to continue to use existing telephone handsets, with the advantage of adding a soft client any smart device.
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Exchange Communications Installations Ltd
Avaya Experience Platform (AxP) CCaaS provided by Exchange is a subscription-based hosted contact centre as a Service solution running on the Microsoft Azure UK public cloud platform. It has an open API-first architecture that enables clients to customise and integrate the solution into any existing infrastructure.
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CHESS ICT LIMITED
Cloud Voice Contact is a cloud-based contact centre solution designed specifically to work with Chess Cloud Voice. Provides conjoined experience and shared features for contact centre agents. Cloud Voice Users easily set-up within the online portal. Perfect for organisations who want to make it easier for customers to engage.
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Atlantic Data
Atlantic Data's Disclosures service offers organizations an online platform for processing, administering, and managing criminal record checks for staff, volunteers, and other personnel. Connecting directly to the DBS through its eBulk service. Disclosures includes a robust suite of management tools to support organizations in managing and overseeing these checks.
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GCI Network Solutions Ltd
Teamwork Analytics from Nasstar is a software driven insight tool that proactively measures, collates detailed usage and activity data of your Microsoft Teams environment. Through a series of agile reports, provides instant visibility of adoption, utilisation levels, trends, actionable insights, helping enterprises drive collaboration improvement initiatives and greater business value.