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Softcat Limited
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCHS2024GC14
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APTEM LTD
Aptem Skills is a vocational training SaaS platform, designed to enable effective delivery of Adult Education Budget (AEB), Skills Bootcamps and commercial learning. It supports providers to efficiently onboard learners remotely; deliver engaging eLearning; tackle compliance processes like ILR submissions, and provide job readiness material and job search support.
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XMA Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCX2024GC14
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TRANSUNION INTERNATIONAL UK LIMITED
DataDNA is a unique, persistent individual identifier (PIN) used to create a single customer view for a range of business purposes.
The PIN enables identification of any individual regardless of name, address and DOB variations, has a range of applications including record consolidation, debt collection, fraud investigation, customer contact optimisation.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Customer Service improvement and automation are central features of Pega.
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XMA Limited
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCX2024GC14
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Interneuron Ltd
Interneuron's robotic process automation technology (RPA) provides a reliable platform for automating any manual tasks your team may carry out. From user management, record duplication, email processing or pre-population of systems, our RPA solution can do it.
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HTK Limited
HTK Horizon is a secure cloud platform for automated digital engagement with citizens, staff and other stakeholders through personalised web forms, email, SMS, mobile apps, social media and interactive voice response (IVR). Use-cases include marketing and customer service automation, business continuity messaging and critical communications for major incident management.
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Formus Professional Software
FormusPro is a certified Microsoft Partner who specialises in the implementation, configuration and development of software, primarily on the Microsoft Dynamics 365 (D365) platform. In addition, we also offer data migration, system integration, continuous system development, software licensing, consultancy, training, training documentation and support.
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Advanced Business Solutions
A modern, cloud-based Care Business Management system including facilities for Care Planning, Invoicing for Service Users, Recruiting, managing & Rostering Staff and calculating Payroll. All within a secure and flexible platform including reporting and dashboard capabilities. A companion Mobile App also enables Carers to record Care delivery.
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Farthest Gate Limited
The Liberator CAZ solution is a market leading module forming part of the Liberator suite of products. Liberator CAZ can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing Police disclosure requests. This is a dedicated module designed to process this type of request only.
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Digital Space Cloud Services Limited
X-Series provides UCaaS, CCaaS and CPaaS services from VOIP telephony (X1), through text, voice and video media support up-to full contact centre (X8). 8x8’s omnichannel contact centre includes speech analytics, AI, skills-based routing, Intelligent IVR, predictive campaign dialler, dashboards, customisable wallboards, quality management and media recording with open API integration.
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Experian
PowerCurve Collections is a unified system combining operations, decisioning, data and analytics in a single solution. Supported by a range of collections-specific consulting services, PowerCurve Collections’ comprehensive approach drives a more effective, customer-focused collections process that increases recoveries and reduces costs. Including finance, telecoms, utilities, automotive, social-housing sectors.
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Britannic Technologies
Bizvu Messaging allows clients to bring together webchat, chatbot, social channels and messaging platforms (both Public comments and Direct Messaging) into a single hub, giving agents the opportunity to respond across channels without needing multiple interfaces. The platform can also provide targeted routing into any contact centre or CRM system.
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Experian
Link SCV is an innovative, scalable and flexible Single Customer View solution which encapsulates a series of matching routines that identify unique individuals in unique households and assigns persistent record keys to all of the data sources which it processes.
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Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Streamlining and improving Recruitment is a central use-case of Pega.
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GRANICUS-FIRMSTEP LIMITED
govService is a digital services solution that provides intelligent online forms, process and customer portals with integrations for Local and Central Government, Health, Housing, Blue Lights and other Public Sector organisations to easily create online services. The low-code solution combines forms, process, customer portals that integrates citizen request management (CRM).
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SAGlobal (Europe) Ltd
D365 CRM offers a set of CE solutions that improve how you interact and do business with your customers. Designed to help you manage your client relationships by streamlining processes, centralizing client information, providing analysis, and enabling responsive customer service, the solutions cover Sales, Customer Service, Marketing and Field Services.
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Ve3 Global Ltd
VE3's Customer Engagement Solution, formerly known as Dynamics CRM, encompasses Sales, Marketing, Customer Service, Field Service, and Project Service Automation (PSA).
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S8080 Limited
ISO27001 certified LocalGov Drupal publishing platform for Welsh councils. S8080's LocalGov Drupal self-service web platform securely handles bilingualism, single sign-on integration with forms, transaction and CRM/case management systems, news, events, subsites and devolved publishing. Accessible and mobile friendly, the low-cost LocalGov Drupal platform is designed around Welsh council user's needs.
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Arcus Global Limited
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHA2024GC14
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Bridgeall Limited
Microsoft SharePoint application development services. Build SharePoint applications to help your organisation deliver greater value and services. SharePoint applications using modern approaches and Power Platform.
Bridgeall are a leading Microsoft gold partner with a strong track record of delivering SharePoint applications and supporting services.
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Softcat Limited
monday.com sales CRM is a fully customizable, dedicated sales platform. No code needed.
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NICE SYSTEMS UK LIMITED
NICE WFM/EEM addresses all WFM needs: accuracy, simplicity, reliability, visibility, engagement. NICE WFM includes forecasting, planning, scheduling, daily management and communication, transforming operational efficiency while engaging employees across the entire operation. Value Realization Services leverages the full depth of NICE functionality, helping organisations drive business impact, the faster, the better.
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ID Medical Group Ltd
Automate your bank's flexible worker pool procure-to-pay process for maximum savings/efficiency. Our platform creates a competitive shift marketplace, ensuring high fill rates at best value. Flexible workers self-register, select shifts, and receive immediate alerts. Gain full transparency, control, and reduce administrative burdens with mobile-accessible functionality for workers and hirers.
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Merkle UK One Ltd
Merkle provides CDP implementation and management services. These services are often taken up alongside our fully managed service offering, which allows clients to outsource the production of omnichannel marketing campaigns. We are agnostic on partners and have experience with Adobe, Salesforce, Bloomreach, Braze, TreasureData, Tealium, and others.
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DQE-SOFTWARE
UNIFY, deduplication and database merging with ease
UNIFY is a solution to search for and process duplicates (deduplication) in your different customer databases. Our technology allows you to identify duplicate data and merge it for a 360° vision of your customers.
Processing methods: Batch mode and in real time.
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SABIO LTD
Amazon Connect is a mature, enterprise contact centre solution, providing an excellent customer omni-channel experience. It is a tightly coupled capability alongside Salesforce and Salesforce Service Cloud and has more than 10 billion interactions per year. It has been deployed at scale for many organisations, including in the public sector.
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INFOPAD LTD
InfoPad’s Dynamics 365 CRM for Charities and Non-Profits is designed to enhance the efficiency and effectiveness of non-profit organisations. This CRM solution supports the unique needs of the sector, such as donor management, fundraising campaigns, volunteer coordination, and event planning, ensuring that these organisations can focus more on their mission.