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BOOMALERT LIMITED
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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WiFi SPARK Limited
WiFi management, authentication, engagement and entertainment services.
Filtered internet for staff, patients and visitors on tablets, BSUs and BYOD.
Services are free including games, TV, magazines, nurse call, HL7 integration, meal ordering, signposting, surveys and analytics.
Customisable, compliant, supported, monitored every day of the year with UK based telephone helpdesk.
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JADU CREATIVE LIMITED
Jadu Connect is a web-based customer experience management solution that helps you deliver a digital customer service platform through real-time collaborative case management. It enables business users to own and manage digital service delivery.
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BLUE PRISM LIMITED
The SS&C Blue Prism Business Process Management (BPM) platform, known as Chorus, helps business's orchestrate mission-critical processes at enterprise scale, better engage with customers, improve operational efficiencies, cut costs and reduce risk.
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EQUINE REGISTER LIMITED
Enables owners/keepers/farmers to create a digital High Health Certificate to facilitate cross-border transport of animals (incl equines) retrieving data from the Central Equine/Animal/Canine and Feline Databases and the Digital Stable/Kennel including identification and Vet-Verified vaccinations. It can also be integrated with government departments i.e. APHA, OV’s, borders and laboratories.
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BOOMALERT LIMITED
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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BOOMERANG I-COMMS LTD
Boomerang’s Dynamics 365 plug-in and custom Connector provides seamless integration to Microsoft apps and Power Platform, overcoming broadcast limitations by matching activities with responses. This fosters conversational engagements, recorded in contacts’ timelines for seamless automation and stakeholder interactions. ISO-27001, CyberEssentials,Cyber Essentials Plus certifications ensure data security.
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Wavenet
Wavenet GP Voice is a cloud-based telephony and collaboration solution for GP practices, integrating seamlessly with existing clinical systems. The solution has been approved by both NHS England and the Advanced GP Telephony Framework. Powered by Gamma’s Horizon UCaaS and Horizon Contact products.
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XMA LIMITED
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCHX2024GC14
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BOOMERANG I-COMMS LTD
Boomerang aids healthcare providers in achieving better outcomes at lower costs through efficient messaging solutions. Our communication service streamlines engagement across various channels, automating tasks to reduce missed appointments, promote messaging and automate manual workforce management burdens. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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BOOMERANG I-COMMS LTD
Boomerang's Broadcast Bulk SMS Surveys service provides versatile survey distribution via SMS, voice, and email channels. Our platform enables seamless scheduling of dynamic surveys, adjusting paths based on respondent answers for personalised interactions. Generate comprehensive reports for insightful analysis. Accredited with ISO-27001, Cyber Essentials, and Cyber Essentials Plus
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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DATA8 LIMITED
Our service is a fast and efficient method to validate that telephone
numbers are live. Our solution works by integrating in real-time with the telephone network, using our own custom hardware and software configuration to verify the number is live and will ring.
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XMA LIMITED
Deliver citizen-first digital experiences. Build connected government interactive websites, self-service portals, and applications. Make it easy for citizens to submit forms, search knowledge, access their data and take action. Launch and adapt scaleable experiences fast using clicks or code and extend with a broad ecosystem of easy-to-use tools. SFDCHX2024GC14
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EXTRA TECHNOLOGY LIMITED
UiPath Communications Mining is an RPA and AI service that extracts valuable insights from communications data. It uses NLP to understand context and sentiment, automates manual tasks, and integrates with other UiPath solutions. Scalable and customizable, it supports various communication channels and provides actionable insights for better decision-making.
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Inform Communications Ltd
24/7 automated data collection with Engage's Telephony Voice and Survey Forms. This service features real-time multi-lingual speech-to-text conversion, seamless system integration, and strict DPA/GDPR compliance. Customisable, secure, and accessible 24/7, it's designed to enhance self-service via the telephone. Comprehensive analytics provide instant feedback and reporting.
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VERINT SYSTEMS UK LIMITED
Verint Channel Automation enables you to deliver asynchronous customer-centric experiences across any channel. Verint Channel Automation equips the workforce with a single pane experience for customer engagement, unifying interactions, and channels with humans and bots working together to optimize every interaction and provide a seamless, cross-channel experience while accelerating ROI.
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Esuasive
Esuasive Property Asset Management is a core solution component of Esuasive Housing, a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords, fully customisable and extensible, and built on the Microsoft Dynamics 365 and Power Apps platform.
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SYNECTICS SOLUTIONS LIMITED
AppCheck from the Cabinet Office National Fraud Initiative can help significantly reduce the number of application referrals organisations have to investigate. Using the AppCheck software will ensure that, from the outset, you have a validation and authentication process in place to minimise errors and costly investigations in the future.
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BOOMALERT LIMITED
Purpose built for the Defence sector, BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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Capventis
Capventis is a reseller and premier partner of Zendesk. Specialised in the implementation and optimisation for Zendesk for Customer Service, HR, ITSM, and complex use cases for customer-facing and internal teams. Zendesk is a SaaS platform that allows organisations to interact with their customers and employees, across any channel
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LEIDOS INNOVATIONS UK LTD
Leidos offers comprehensive Microsoft Dynamics and Power Platform Cloud Services, meticulously aligning with your strategic cloud objectives. Our end-to-end services span system analysis, design, and integration to development, customisation, and ongoing support. We specialise in tailored solutions that enhance public sector operations and drive effective digital transformation across organisations.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire has a track record in digital transformation design and delivery. We build Intranets and portals based on SharePoint, maximising your SharePoint investment and delivering applications that make a real difference to organisations-increasing productivity, engaging users, improving business processes, fostering collaboration and improved processes and working practices.
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GOTO TECHNOLOGIES UK LIMITED
GoTo Resolve enables IT and support professionals to deliver remote support to computers, servers and mobile devices with remote view, remote control or camera share from a web-based or desktop agent console. GoTo Resolve employs robust data security measures to defend against both passive and active attacks.
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Omilia Natural Language Solutions Ltd
Omilia Cloud Platform (OCP) is a massively scalable, globally reachable, highly-reliable platform, upon which customers can create scalable and reliable omnichannel automation solutions, in a secure and consistent fashion. OCP enables clients worldwide to augment customer communication with human-like Conversational automation services over any channel/location/language, and at any scale.
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EBO.AI (UK) LTD
EBO's eForms solution represents a step change from 'dumb' onlines forms to 'intelligent', conversation-based data collection
Uniquely, this is done by leveraging the Conversational Form Design functionality in the product.
Through deployed Virtual Assistants the product efficiently gathers forms data across specialties and processes.
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INSIGHT DIRECT (UK) LTD
Generate web pages, forms, guided processes and public-facing services meeting accessibility obligations. Utilising GDS HTML and CSS with Web Components from Salesforce for Experience and Flow Builder
IMPORTANT: You (not Salesforce) are responsible for the Service Standard; this solution assists with compliance but not commit to meeting any standard. SFDCHI2024GC14
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COMPUTACENTER (UK) LIMITED
A comprehensive solution for managing physical assets on a common platform in asset-intensive industries. It offers “built in” mobile access, out-of-the box mapping, crew management and analytical insight. Organisations can share and enforce best practices, inventory, resources and personnel. It helps manage many assets (plant, production, infrastructure, facilities, transportation communications).
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EBI
EBI.AI is a UK AI company with 10+ years experience. We use conversational AI to combine telephony, AI assistants and live chat for customer support solutions. Our Local Council customers have achieved 533% ROI, 20%+ YoY decrease in call volumes, 67% increase in CSAT and saved over £50,000 <6 months.
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ARROW BUSINESS COMMUNICATIONS LIMITED (Trading under the brand name ARO)
Talkdesk CX Cloud is an end-to-end cloud native (CCaaS) solution incorporating a comprehensive suite of applications including customer self-service, omni-channel engagement, workforce engagement, employee collaboration and customer experience analytics. Talkdesk CX Cloud includes AI applications that automate customer self-service, empower agents, mitigate fraud, and operationalise AI that enables service transformation.