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793 results found

793 results found in Lot 2: Cloud software in the category Other CRM services

  • NEC Control Room Solutions

    NEC SOFTWARE SOLUTIONS UK LIMITED

    NEC provide the full suite of Control Room software providing CAD and ICCS functionality. The following functionality is included Telephone call routing and ACD, call collection, incident management, resource management, radio integration and mapping. Our solutions are fully resilient and supplied to both Emergency Service and secondary service control rooms.

  • OpenText Service Management Automation X (SMAX)

    WM Promus

    SMAX is a machine learning-based solution that meets all your service desk, IT service management, and IT asset management needs.

  • IO

    CogniSoft Limited

    IO helps organisations that are delivering early intervention and youth support services to manage their work and evidence the outcomes; through self service reporting and statutory NCCIS exports to DfE. We configure it to handle numerous services / client groups and it is used throughout the UK in various settings

  • Equifax Financial/Criminal Investigation

    Equifax Ltd

    Equifax provides a range of integrated services that help inform Financial / Criminal Investigations of individuals. These leverage our extensive data attributes to provide a comprehensive view of an individual, including their name / identity, full address history, financial associations, directorships and other business interests, and their financial status.

  • Granicus Government Experience Cloud for Education

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • Aaseya OutSystems Inspection Management

    AASEYA SOFTWARE SERVICES (UK) LIMITED

    The Aaseya Inspection Management solution is an accelerator built on the OutSystems Platform that adapts quickly to the changing inspection business needs. The solution can streamline the existing Inspection processes by connecting with multiple enterprise systems. The solution can be extended for inspection types by management of checklists and questionnaires.

  • Pegasystems Cloud Software - Generative Artificial Intelligence (GenAI)

    Pegasystems Limited

    Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Generative AI (GenAI) is a core part of the platform.

  • Customer Relationship Management (CRM) for Local Government

    IEG4 LIMITED

    IEG4's Customer Relationship Management (CRM) system is a powerful tool designed to cater for the specific needs of local government. Its aim is to improve efficiency and effectiveness in face-to-face or telephone customer interactions. CRM centralises customer information in a single platform, streamlining the interaction process and enhancing service quality.

  • Microsoft Power Platform Power Automate

    CLOUDSOURCE LTD

    CloudSource provide business consultancy and technical development services based on the Microsoft Power Automate technology stack. We offer a range of functional and technical services that streamlines repetitive tasks and paperless processes to digitise, enhance and improve public services.

  • Apply

    Marston Holdings Ltd

    Apply is a web-based permit/licensing solution that has been designed for Clients to self-serve and reduce client administrative costs. It is highly configurable, caters for virtual and/or paper permits, is accessibility compliant and has features like - Emissions based permits/pricing, Pre-Pay/Pay as you go, Visitor sessions and Tiered pricing.

  • Call Centre Case Management

    CLARITAS SOLUTIONS LIMITED

    Empowers users to have complete control of your customers journey. Secure, scalable, with full GDPR hosted in the UK offering quick and flexible deployment with no upfront costs. Full multi-agency working utilising cutting edge technology ensuring full UK data sovereignty for efficient and sustainable operations.

  • 2FA API solution

    BOOMERANG I-COMMS LTD

    Boomerang delivers a robust two-factor authentication (2FA) messaging service, bolstering account security with one-time passcode (OTP) verification. Our solution equips developers with seamless integration tools for heightened protection against unauthorized access. Leveraging Boomerang's platform fortifies accounts, reducing risks and ensuring compliance with ISO 27001, Cyber Essentials, and Cyber Essentials Plus.

  • Granicus Government Experience Cloud for Emergency Services

    GRANICUS-FIRMSTEP LIMITED

    The Granicus Government Experience Cloud is a comprehensive cloud-based platform for communications, citizen engagement, digital services, and service delivery. It’s designed to enable stronger relationships, improve trust, and provide excellent government customer experiences for citizens.

  • Switch Booking and Venue Management System

    DISPACE TECHNOLOGY LIMITED

    Switch online booking and venue management system for the public sector. Provides external and internal room and facilities bookings and complete events management tools. Booking services are accessible and integrate with your payments services. Switch has a CRM and integrates with MS Office 365.

  • GoPro Jobtimizer Advanced Resource Scheduling (JO) Cloud Software Service

    GOPRO CONSULTING LIMITED

    Jobtimizer is a complete yet extensible resource scheduling solution for automating and optimising the allocation of the right person to jobs and tasks to ensure the optimal utilisation of organisational resources.

  • Microsoft .Net App Rearchitecture using Power Apps Platform

    CEOX SERVICES LTD

    Ceox’s Microsoft .NET App Rearchitect using Power Apps enables Public Sector Organisations to move legacy business apps to a modern, secure, scalable platform. Use Microsoft’s Low-Code Business Application platform, built on Dataverse, to quickly and efficiently deliver engaging modern applications which meet the needs of both users and the organisation.

  • E-Surveys and Feedback

    Leicestershire Health Informatics Service

    On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms

  • Landlord Accreditation Scheme Web Platform

    ROCKTIME LIMITED

    Rocktime's landlord accreditation software allows councils to provide an effective online platform to manage landlord accreditation through the delivery of E-learning for ongoing CPD accreditation and the management of instructor led training courses. Rocktime's systems can be integrated with legacy CRM/EDRMS systems as well as postcode and online payment systems

  • Global 4's 8x8 Video Conferencing

    GLOBAL 4 COMMUNICATIONS LIMITED

    HD Video Conferencing service single click from 8x8's X-Series (1 to 8), increases productivity, delivering a full collaborative solution via single web app: audio/video conference calls with virtual online meetings; screen sharing; whiteboarding; team meetings; Jitsi open source meeting experience; inbuilt telephony, IM & recording with call plans.

  • Symplicity Advocate - Flex

    Symplicity Corporation

    Advocate’s conduct and wellbeing case management solution enables early intervention by proactively identifying students in crisis and the effective processing of conduct, complaints & appeals. Prioritise efforts in supporting students and responding to incidents. In-built access & permissions ensure confidentiality throughout. Case steps, stages and workflows are fully configurable.

  • SharePoint for Programme and Project Office/ Project Management and Team Collaboration

    BRIGHTWIRE TECHNOLOGY SERVICES LIMITED

    Brightwire's SharePoint ProjectHub provides a central way of managing projects, stores project documents and provides project performance reporting. It helps our clients to categorise, manage and run projects whilst transforming the way people collaborate, creating efficiencies in workload and providing valuable insight into projects for Senior Management.

  • COLIN ® as a Service (Press Office collaboration software)

    INTELOGY LIMITED

    COLIN® is an AI-infused secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing accurate up to date information to external requests from media outlets; an audit trail of conversations with journalists; and increases efficiency amongst the Media team.

  • Living Made Easy - Part of Shaw Trust

    SHAW TRUST LIMITED(THE)

    Self Assessment tool to support Independent Living

  • SharePortals CRM

    Betasoft Limited

    SharePortals is a customer relationship, document and case management platform built into Microsoft 365. It is designed for small to medium sized organisations who wish to leverage their Microsoft 365 investment to manage customer information and documents in a user-friendly package.

  • Microsoft Dynamics 365 Sales (CRM)

    HSO ENTERPRISE SOLUTIONS LIMITED

    Microsoft Dynamics 365 Sales empowers you to build strong relationships with people by using connected data and insight to take actions, delivering the best service for people’s needs. Dynamics 365 Sales keeps track of your accounts and contacts, nurtures engagements, and creates collateral as well as contact lists and campaigns.

  • PCI Pal® Agent-assisted phone-based payments

    PCI Pal

    PCI Pal® Agent-assisted phone-based payments, utilises DTMF (Dual Tone Multi Frequency) masking technology to provide companies with a secure way of handling payments by phone without bringing their environments in scope of PCI DSS. Allowing merchants complete flexibility to enable their customers to click to pay or speak to pay.

  • Case Management

    Intercity Technology Limited

    Case Management is a Case/Ticket management tool that provides you with the ability to manage written interactions in a secure and efficient way. Each interaction in the queue is converted into a support ticket and assigned a unique case/ticket ID which is then distributed to the right person.

  • NTT DATA Business Solutions - SAP Datasphere

    NTT DATA Business Solutions (UK) Limited

    SAP Datasphere is a software-as-a-service solution that provides a comprehensive platform for building your data fabric solutions. The integral data storage, ABAP, data transformation and modelling capabilities - to mention a few - arm data professionals with a rich development environment to deliver innovative data and analytics solutions.

  • Address Geocoding (Lat/Long)

    Melissa Data Ltd

    Melissa Geocode solutions convert addresses into geocodes (latitude and longitude coordinates). Providing precise rooftop geocodes for 95% of all physical addresses in the U.K., U.S. as well as 240+ countries around the world. Our unique parse and matching algorithms fix errors and complete addresses that have missing or invalid components.

  • e-shot™ for email marketing

    FORFRONT LIMITED

    e-shot™ is the email marketing platform trusted by the public sector to send highly effective campaigns. Whether it is newsletters to millions or messages to individuals, e-shot gives you a simple solution for sending accessible messaging to your audience.