-
CEOX SERVICES LTD
Praise App or Local Recognition Awards App is a system to allow employees to nominate peers to receive financial bonuses for outstanding performance. Based on Microsoft’s Power Platform it includes a Power App Canvas App to submit a nomination, and then Model-Driven apps for moderation review panels, and payroll processing.
-
Sunrise Software Limited
Sunrise IT Service Management (ITSM) Healthcare is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).
-
XMA LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14
-
ATOS IT SERVICES UK LIMITED
Atos Digital Workplace has been developed with user experience as the number 1 priority. The service will provide you with a secure, flexible, monthly subscription based End User Compute environment that is designed to meet the needs of UK Public Sector customers for agile and reliable services.
-
Computacenter (UK) Ltd
Get deep insights from your data, interact with customers and employees on their terms, and train your AI systems on the language of your industry. Infuse AI into your applications to make more accurate predictions, automate decisions and processes, and optimize your team’s time. https://www.ibm.com/watson/products-services
-
SOFTCAT PLC
Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services is fast and easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. SFDCS2024GC14
-
Kick ICT
Your customers are at the heart of your business and your relationship with them is key to your success. With Dynamics 365 Customer Service you can focus on building these relationships, improve your service and drive satisfaction.
Our service includes developing, consulting, migrating, deploying and supporting Dynamics 365 Customer Service
-
CEOX SERVICES LTD
Ceox’s Application Modernisation with Microsoft Power Apps enables Public Sector Organisations to move legacy business apps to a modern, secure, scalable platform. Use Microsoft’s Low-Code Business Application platform to quickly and efficiently deliver engaging modern applications which meet the needs of both users and the organisation.
-
Townbase
Townbase Business Support Websites are designed to improve the economic development activities in cities and councils. It is designed to foster innovation, sharing of knowledge and community building. The sites are easy to build and maintain and they always include an integrated enterprise-grade content and user management system.
-
BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
-
Orlo
Orlo, the leading UK social media management platform tailored for public sectors, is trusted by over 400 organisations, including 80% of UK constabularies, 30% of local councils, and numerous housing associations. Leveraging Orlo's AI technology, they enhance community connections through digital channels, elevating engagement, measuring trust, and managing reputation effectively.
-
CEOX SERVICES LTD
Ceox’s HR Ticketing solution uses Microsoft Power Platform to deliver a highly customizable system for employees to raise enquiries with Human Resources (HR) or other corporate teams from any device. HR can manage incoming tickets through various lists and customizable filters. HR Teams have access to an integrated knowledge base.
-
HSO ENTERPRISE SOLUTIONS LIMITED
HSO's Power Platform Assessment reviews your maturity in governance, security and platform management, alongside envisioning of use cases for development, building a road map around priority, complexity, business goals and value. We then build out your bespoke, governed infrastructure, and validate by developing a high-priority solution, delivering immediate value.
-
EXTRA TECHNOLOGY LIMITED
We resell Automation Anywhere's Enterprise A360 product suite, their latest intelligent Digital Workforce platform which provides RPA as a service for businesses of all sizes. Highly intuitive, it is suitable for business users and managers through to technical RPA developers and allows the robotisation of repetitive and logical processes.
-
SOFTCAT PLC
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCS2024GC14
-
SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14
-
INTUITY COMMUNICATIONS LIMITED
8x8 XCaaS delivers UCaaS, CCaaS and CPaaS services from VoIP telephony (X-Series X1), full voice, chat, and video collaboration (X4) up to contact centre (X8). 8x8’s omnichannel contact centre includes skills-based routing, self-service automation, conversational AI, media recording, analytics and dashboard reporting, customisable wallboards, quality management and open API integration.
-
Valiantys Ltd
Valiantys is Atlassian's Partner of the Year 2021 for Enterprises. We offer ITIL-based solutions built upon Jira Service Management. These solutions help our clients deliver world-class customer satisfaction, enabling faster deployment and top-of-the-class user adoption. Our unique ITSM implementation methodology includes pre-built solutions for key ITIL practices.
-
Puzzel Limited
Puzzel Digital Engagement is a digital-first customer engagement solution. Segment your web visitors based on behaviour, journey or value, and offer each the most efficient resolution to their problem: guiding them to web pages, fetching information, documents, or connecting them with an agent over chat, voice or video.
-
Townbase
Townbase Resident & Community Portal helps housing associations, housing management companies, real estate management companies and developers to create their digital resident hubs easily and maintain their relationship with business tenants effectively. Whether commercial properties, student accommodation or assisted and supported housing developments - Its the digital hub you need.
-
8x8 UK Limited
A powerful, user-friendly, conversational AI solution that enables organisations to create self-service experiences that automate call handling and first contact resolution for voice and digital channel interactions.
-
AGILISYS LIMITED
Nava is a GenAI-powered chatbot that helps users navigate information and verified data sources. Acting as an interactive guide, Nava empowers users to access information quickly and easily.
-
ARCUS GLOBAL LIMITED
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCA2024GC14
-
Bullet Web Development
A chat assistant, harnessing the power of artificial Intelligence (AI) to engage with people on a training or development journey. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app). Offering tailored, personalised advice through an AI powered coach.
-
BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Brightwire helps organisations plan and deliver ClickDimensions based on Microsoft Dynamics365 - a fully customisable platform that is easy to use and manage, and which enables marketing automation through a single interface. ClickDimensions includes email marketing, campaign automation, surveys, web forms and insights on data to improve engagement with clients.
-
8x8 UK Limited
8x8 CPaaS empowers clients to seamlessly integrate real-time communications such as voice, chat, bots, and video into their current business applications. With low-code options and pre-packaged use-case templates, 8x8 simplifies the process, facilitating easy access and implementation of these API-based integrations.
-
Six Degrees
An intuitive, Direct Routing-as-a-Service solution, based on Azure, seamlessly integrates native PSTN calling into Microsoft Teams through the 8x8 XCaaS platform. It offers access to local PSTN replacement in nearly 60 countries. 8x8 calling plans offer various unmetered outbound calling choices for up to 48 international destinations.
-
INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCI2024GC14
-
MOZAIC-SERVICES LTD
A Digital Service Management (DSM) enabler, this service is for the purchase of ServiceNow Subscriptions. This service typically works in concert with our ServiceNow Tooling Implementation Service and provides a managed procurement of any ServiceNow modules including: ITSM, ITOM, SPM, SAM, GRC, DevOps, SecOps, HR, App Engine and CSM.
-
INSIGHT DIRECT (UK) LTD
8x8 Meetings are included in the Unified Communications services offered through 8x8's X Series user plans. These services facilitate video-based meetings, events, and team collaboration, complete with features such as whiteboarding for enhanced productivity and interaction.