-
MRI SOFTWARE LIMITED
SLM is an industry-leading real estate software application that provides a complete end to end marketing and property management solution for estate agents, letting agents and property companies. Our solution includes comprehensive marketing, client accounting, property maintenance management, document creation, diary, integration with office, mobile apps, and web portals.
-
SOFTCAT PLC
For users requiring combined capabilities of both Salesforce Service and Sales Clouds, provides class-leading Automation and Service Management in a single license. Sales allows you to track relationships, manage activities and opportunities. Service provides for management of Cases, Complaints, Contact Centres or Back Office teams and processes. SFDCS2024GC14
-
NEO TECHNOLOGY LIMITED
Neo Technology's Omni-Channel Contact Center Solution, built on the Microsoft platform, offers a scalable, cloud-hosted service with flexible pricing, catering to diverse communication needs. It seamlessly integrates voice, email, messaging, social media, chatbot, and video channels, along with Microsoft Teams integration and advanced features like workforce optimisation and speech analytics.
-
INSIGHT DIRECT (UK) LTD
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to give healthcare professionals the tools they need to collaborate more efficiently, understand patients more deeply, and build 1-to-1 relationships across entire care journeys. SFDCHI2024GC14
-
PANLOGIC LIMITED
Hosting (physical vs. virtualised vs. cloud; shared vs. dedicated) Infrastructure support Application support Maintenance Digital infrastructure audit Disaster Recovery (DR) & 'hot'/'warm'/'cold' High availability (managing demand) Managed Services audit (investigation), migration (taking on third-party services) and Business As Usual (BAU)
-
Fusion Business Solutions (UK) Limited
BMC Helix Digital Workplace provides intuitive and intelligent consumer-like experiences. It delivers simple, context-aware interfaces that provide engaging experiences to support employees. Helix Digital Workplace offers omni-channel engagement extending beyond traditional service channels with chatbots and virtual agents. Fusion GBS is an Elite Partner of BMC, reselling Digital Workplace.
-
SOFTCAT PLC
Case Management for Public Sector is built on a modular, composable, CMaaS architecture providing a central location to manage and track the activities and data for all case types, from case intake to resolution. End users connect via portals to self-serve for requests, incidents or complaints etc. APPSC24GC14
-
FORMAT14 CRM LTD
Sugar Serve automates workflows and approvals, and gives full visibility of all issues and customer information so your service professionals are in the best position to solve problems, delight customers and boost your reputation.
-
Thinc
At Thinc, we are helping to create Intelligent Companies. Systems and technology are designed around people. By amplifying the potential of their people, business leaders of Intelligent Companies are able to unlock huge amounts of untapped value. We create systems that enhance performance and deliver true value to your organisation.
-
Business Systems (UK) Ltd
Teleware Communications Manager (TCM) helps you manage inbound and outbound communications and deliver customer service. Built in Azure, TCM is intuitive, scalable, and global. TCM is telephony system agnostic. It includes IVR, recording, reporting, and real-time analytics
-
eGov Solutions LTD
We offer a secure cloud-based Attendance & Attainment Collection and Monitoring Service. Fully supported ePEP application for all Vulnerable cohorts: Children Looked After (CLA/LAC),Children in Need (CIN),Child Protection (CP) and children with EHCP/SEN plans. Live ePEP analytic dashboards, automatic reminder notifications and alerts for attendance officers for daily AM-PM collections.
-
Smart Impact Ltd
smartmembership is a suite of apps built on Microsoft Power Platform that extends Dynamics 365 for professional membership organisations such as chartered institutes, royal colleges, trade associations, trade unions, and regulators. Our platform supports membership management and finance, events and conferences, qualifications, CPD, and self-service using industry-standard content management systems.
-
BRIGHTLY SOFTWARE LIMITED
The Brightly Community Central connector enables deep integration with the Jadu platform, a low-code, web-based platform for digital service delivery, incorporating collaborative case management, payments, forms, customer MyAccount and website. Brightly has a global partnership with Jadu, enabling full 2-way communication between residents, stakeholders, businesses and the assets you own.
-
Cisilion Limited
Liberty Create Low-code platform lets you develop your own digital services and applications with 5-10x less resource. Create enables a custom fit with all the digital features and communications needed, but is more cost-effective than off-the-shelf solutions. It's extremely fast and simple to use with eLearning or 3-day onboarding training.
-
BOOMERANG I-COMMS LTD
Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
Fusion Business Solutions (UK) Limited
BMC Helix iPaaS is a powerful iPaaS platform offering (by Jitterbit) to help enable a broad set of integrations between BMC products and 3rd party solutions and sources. In addition to connectors, the platform includes a simplified UI, graphical mapping, transformational capabilities, routing, orchestration, operational monitoring and management.
-
BOOMERANG I-COMMS LTD
Customer service feedback solution with the ability to dynamically triage customer responses through an engagement tree, automatically passing each customer service reply to the relevant option, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
-
NEO TECHNOLOGY LIMITED
Neo Technology's Housing Tenancy Management Solution offers a comprehensive platform for managing tenant-related activities in the housing sector. It facilitates efficient tracking, monitoring, and analysis of tenant information, ensuring smooth tenancy operations and compliance with regulations.
-
RiskBase Ltd
RiskBase is a suite of plug-and-play assessment, survey and inspection tools. Supporting partners to produce over 500,000 site visits a year our software makes light work of compliance. We partner with Housing Associations, Local Authorities, Fire safety consultancies and Residents' Management Companies.
-
Blackthorn GRC Limited
The Blackthorn Investigation Case Management solution helps ensure that investigations follow a structured and disciplined approach, and information to be organised, arranged and portrayed in a way that helps investigating offices find the truth. Data captured is admissible in court. UK hosted, on resilient infrastructure providing protection up to OFFICIAL.
-
APPLIED NETWORK SOLUTIONS LIMITED
247lib.com is a complete web library asset and online resource management system. 247lib.com provides a complete library management system for your law library allowing you to manage all your resources easily and efficiently. All applications are backed by full training, migration, implementation and support services.
-
Intercity Technology Limited
Intercity’s Contact Centre platform enables efficient customer engagement and support. It offers omnichannel communication (voice, chat, email), call routing, IVR, analytics, and CRM integration. Improving customer service, agent productivity, and scalability while reducing infrastructure costs. Ideal for businesses seeking flexible and modern customer interaction solutions
-
FLYFORM LTD
ServiceNow implementation and software.
A portfolio of robust cloud-based applications that automate and manage enterprise services providing a complete ServiceNow ITSM solution. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, one data model, delivering easy, automated upgrades.
-
Inform Communications Ltd
Engage Automation and Digital Transformation enhances public sector efficiency through advanced AI, CRM, data analytics, and digital communication tools including chatbots and voice assistants. Our digital strategy improves profitability, unlocks additional revenue solutions, streamlines operations and ensures compliance with robust security measures, significantly reducing overheads and improving service delivery.
-
BOOMERANG I-COMMS LTD
Boomerang's Broadcast Bulk Messaging Surveys service provides versatile survey distribution via SMS, voice, and email channels. Our platform enables seamless scheduling of dynamic surveys, adjusting paths based on respondent answers for personalised interactions. Generate comprehensive reports for insightful analysis. Accredited with ISO-27001, Cyber Essentials, and Cyber Essentials Plus
-
ILLUMINET SOLUTIONS LIMITED
Tenjin is a unified experience providing employees with immediate access to all the information, services, and automation.
Tenjin is a no-code platform that enables the creation of Conversational AI experiences. Tenjin's Digital Agents support the needs of both internal and external customers, simplify service architecture, and speed up your operations.
-
Valiantys Ltd
Valiantys are Atlassian's Partner of the Year 2021 for Enterprises. Covid-19 profoundly affected the ways in which companies operate. As a result, managers need to find better ways to keep track and cope. Jira Service Management empowers teams to respond and deliver service value fast in changing times.
-
Computacenter (UK) Ltd
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
-
Pegasystems Limited
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Licence Application Processing is a central use case of Pega.
-
Verint Systems Inc.
Verint Application Visualizer ™ is an innovative, cloud-based, desktop analytics solution that provides contact center leadership and staff with visibility into employee desktop activity. Its rapid deployment model means that in a matter of weeks, you can have real-time, objective data to help manage and provide feedback