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Thinc
At Thinc, we are helping to create Intelligent Companies. Systems and technology are designed around people. By amplifying the potential of their people, business leaders of Intelligent Companies are able to unlock huge amounts of untapped value. We create systems that enhance performance and deliver true value to your organisation.
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BUSINESS SYSTEMS (U.K.) LIMITED
Teleware Communications Manager (TCM) helps you manage inbound and outbound communications and deliver customer service. Built in Azure, TCM is intuitive, scalable, and global. TCM is telephony system agnostic. It includes IVR, recording, reporting, and real-time analytics
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EGOV SOLUTIONS LTD
We offer a secure cloud-based Attendance & Attainment Collection and Monitoring Service. Fully supported ePEP application for all Vulnerable cohorts: Children Looked After (CLA/LAC),Children in Need (CIN),Child Protection (CP) and children with EHCP/SEN plans. Live ePEP analytic dashboards, automatic reminder notifications and alerts for attendance officers for daily AM-PM collections.
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SMART IMPACT LIMITED
smartmembership is a suite of apps built on Microsoft Power Platform that extends Dynamics 365 for professional membership organisations such as chartered institutes, royal colleges, trade associations, trade unions, and regulators. Our platform supports membership management and finance, events and conferences, qualifications, CPD, and self-service using industry-standard content management systems.
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BRIGHTLY SOFTWARE LIMITED
The Brightly Community Central connector enables deep integration with the Jadu platform, a low-code, web-based platform for digital service delivery, incorporating collaborative case management, payments, forms, customer MyAccount and website. Brightly has a global partnership with Jadu, enabling full 2-way communication between residents, stakeholders, businesses and the assets you own.
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CISILION LIMITED
Liberty Create Low-code platform lets you develop your own digital services and applications with 5-10x less resource. Create enables a custom fit with all the digital features and communications needed, but is more cost-effective than off-the-shelf solutions. It's extremely fast and simple to use with eLearning or 3-day onboarding training.
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BOOMERANG I-COMMS LTD
Intelligent, automated, threaded messaging designed for the Police. Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management all from an easy-to-use user interface, email inbox or integrated through API. A communication solution for the Police to streamline and manage workflows. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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Fusion Business Solutions (UK) Limited
BMC Helix iPaaS is a powerful iPaaS platform offering (by Jitterbit) to help enable a broad set of integrations between BMC products and 3rd party solutions and sources. In addition to connectors, the platform includes a simplified UI, graphical mapping, transformational capabilities, routing, orchestration, operational monitoring and management.
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BOOMERANG I-COMMS LTD
Customer service feedback solution with the ability to dynamically triage customer responses through an engagement tree, automatically passing each customer service reply to the relevant option, using either Email, SMS or by connecting a call. Reduce calls received and handling time. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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NEO TECHNOLOGY LIMITED
Neo Technology's Housing Tenancy Management Solution offers a comprehensive platform for managing tenant-related activities in the housing sector. It facilitates efficient tracking, monitoring, and analysis of tenant information, ensuring smooth tenancy operations and compliance with regulations.
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RISKBASE LIMITED
RiskBase is a suite of plug-and-play assessment, survey and inspection tools. Supporting partners to produce over 500,000 site visits a year our software makes light work of compliance. We partner with Housing Associations, Local Authorities, Fire safety consultancies and Residents' Management Companies.
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BLACKTHORN GRC LIMITED
The Blackthorn Investigation Case Management solution helps ensure that investigations follow a structured and disciplined approach, and information to be organised, arranged and portrayed in a way that helps investigating offices find the truth. Data captured is admissible in court. UK hosted, on resilient infrastructure providing protection up to OFFICIAL.
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APPLIED NETWORK SOLUTIONS LIMITED
247lib.com is a complete web library asset and online resource management system. 247lib.com provides a complete library management system for your law library allowing you to manage all your resources easily and efficiently. All applications are backed by full training, migration, implementation and support services.
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Intercity Technology Limited
Intercity’s Contact Centre platform enables efficient customer engagement and support. It offers omnichannel communication (voice, chat, email), call routing, IVR, analytics, and CRM integration. Improving customer service, agent productivity, and scalability while reducing infrastructure costs. Ideal for businesses seeking flexible and modern customer interaction solutions
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FLYFORM LTD
ServiceNow implementation and software.
A portfolio of robust cloud-based applications that automate and manage enterprise services providing a complete ServiceNow ITSM solution. Our applications have the advantage of being built on a single service automation platform with one user interface, one code base, one data model, delivering easy, automated upgrades.
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Inform Communications Ltd
Engage Automation and Digital Transformation enhances public sector efficiency through advanced AI, CRM, data analytics, and digital communication tools including chatbots and voice assistants. Our digital strategy improves profitability, unlocks additional revenue solutions, streamlines operations and ensures compliance with robust security measures, significantly reducing overheads and improving service delivery.
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BOOMERANG I-COMMS LTD
Boomerang's Broadcast Bulk Messaging Surveys service provides versatile survey distribution via SMS, voice, and email channels. Our platform enables seamless scheduling of dynamic surveys, adjusting paths based on respondent answers for personalised interactions. Generate comprehensive reports for insightful analysis. Accredited with ISO-27001, Cyber Essentials, and Cyber Essentials Plus
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ILLUMINET SOLUTIONS LIMITED
Tenjin is a unified experience providing employees with immediate access to all the information, services, and automation.
Tenjin is a no-code platform that enables the creation of Conversational AI experiences. Tenjin's Digital Agents support the needs of both internal and external customers, simplify service architecture, and speed up your operations.
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VALIANTYS LIMITED
Valiantys are Atlassian's Partner of the Year 2021 for Enterprises. Covid-19 profoundly affected the ways in which companies operate. As a result, managers need to find better ways to keep track and cope. Jira Service Management empowers teams to respond and deliver service value fast in changing times.
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COMPUTACENTER (UK) LIMITED
IBM Watson Discovery makes it possible to identify patterns, trends and actionable insights that drive better decision-making. Securely unify structured and unstructured data with pre-enriched content, and use a simplified query language to eliminate the need for manual filtering of results.
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PEGASYSTEMS LIMITED
Pega is a low-code platform for AI-powered decisioning and workflow automation. We enable organisations to get work done using apps that are secure, scalable, governed, and maintainable. We offer solutions for business process management, digital process automation, and customer/citizen engagement. Licence Application Processing is a central use case of Pega.
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VERINT SYSTEMS UK LIMITED
Verint Application Visualizer ™ is an innovative, cloud-based, desktop analytics solution that provides contact center leadership and staff with visibility into employee desktop activity. Its rapid deployment model means that in a matter of weeks, you can have real-time, objective data to help manage and provide feedback
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ELECTED TECHNOLOGIES LIMITED
CaseworkerGov provides a simple, easy to use platform for organisations to automate and improve workflows. Whether you're looking to handle elected member casework, complaint or public enquiries, CaseworkerGov is a system built to manage all your processes; complaints to compliments, from SARs to FOIs
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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SUNRISE SOFTWARE LIMITED
Sunrise IT Service Management (ITSM) Healthcare is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).
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GET SWARMS LIMITED
Our customer support solution particle desk provides comprehensive tools for managing customer inquiries, complaints, and feedback. It includes features such as ticketing, live chat, knowledge base, and analytics. With multi-channel support and automation capabilities, it enhances response times, improves customer satisfaction, and fosters long-term relationships with clients.
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XMA LIMITED
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCX2024GC14
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EQUINE REGISTER LIMITED
Enables livestock and equine markets and auction houses to check the identity, vaccination status, ownership and any movement restrictions on equines and livestock that they are handling. Also supports double ended movement recording.
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ATOS IT SERVICES UK LIMITED
Atos Digital Workplace has been developed with user experience as the number 1 priority. The service will provide you with a secure, flexible, monthly subscription based End User Compute environment that is designed to meet the needs of UK Public Sector customers for agile and reliable services.
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BOOMERANG I-COMMS LTD
Multi-channel broadcasts, conversational SMS, Email and voice messaging, and appointment management. Intelligent, automated messaging designed for educational organisations. A communications solution for the Education sector to streamline and manage workflows. All responses are matched and can be delivered to an email inbox. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited