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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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ARCUS GLOBAL LIMITED
Arcus Trading Standards is a flexible and intuitive cloud-based solution helping Trading Standard's practitioners manage all aspects of their work including inspections, investigations, monitoring, enforcement, providing advice, and managing evidence. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Umbraco is an incredibly easy to use content management system which is fully customisable to meet your needs. Brightwire is an Umbraco Gold Partner- we design and develop award-winning responsive and GDS compliant websites and webforms. This reputable, cost-effective and high-performance platform is easy to use and easy to manage.
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BOOMALERT LIMITED
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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BOXXE LIMITED
Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.
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NEC SOFTWARE SOLUTIONS UK LIMITED
The NEC Public Access Solution (PAS) is an efficient self-service internet solution, available 24x7, that enables members of the public to safely and securely view information relating to their Traffic Offence and that has been processed by the National PentiP Solution.
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DIGITAL INTERACTIVE LIMITED
Infreemation - complaints, compliments, questions and correspondence case sofware
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YUDU Sentinel
Automated Cloud based information lines for people to call in an incident. Reporting hotlines for messages and a message handling console. Deliver crisis updates by simply typing a message with AI conversion to Voice. 27 languages supported. A low cost call centre.
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CLOUDOKO LTD
Cloudoko Hub enables access to a single customer record. It helps your organisation improve its customer service by employing “Connectors” to back-office APIs to retrieve their records and present them in a unified view consumable by your website or CRM. The service works in conjunction with Cloudoko Forms.
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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14
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EQUINE REGISTER LIMITED
Enables the creation of a digital version of Defra's equine identity temporary documents also supports semi-wild/semi-feral populations. The Temporary Identification Documents integrate directly to the Central Equine Database and Digital Stable, can be updated in real-time and integrated with welfare and enforcement agency systems. Can be adapted for other animals.
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VERINT SYSTEMS UK LIMITED
Verint® Interaction Wrap-Up BOT uses generative AI to listen to the call and then provide a written summary of that call for use in agent notes and CRM systems.
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IMPERF CONSULTING LIMITED
Dynamics 365 Business Central is Microsoft’s all in one business application. Dynamics 365 Business Central unifies ERP and CRM capabilities allowing you to run your entire business with intelligent applications that work seamlessly together in the cloud. Dynamics 365 Business Central also integrates with Windows, Office 365, PowerBI and PowerApps.
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ORCUMA LTD
Developed to support Neighbourhood Enforcement Officers (NEOs) and Street Wardens to maintain community safety, address local issues, and enforce regulations within neighbourhoods. Software to streamline case management, enhance collaboration, and improve communication, our software empowers NEOs and Street Wardens to effectively address a wide range of neighbourhood enforcement challenges.
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DIGITAL INTERACTIVE LIMITED
Infreemation is an advanced online cloud based application for processing the patients journey when trying to stop smoking. The application supports appointments, automated messages of encouragement, referrals, evouchers, Fagerstrom Tolerance Scale and custom forms
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Appian Software International LLC
The Appian Grants Management solution provides a comprehensive set of automation and monitoring tools to ensure a standardised, compliant approach for grants management. Combining rules, AI and interfaces designed to handle end to end processing and mobile capabilities. APP24GC14
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Esuasive
Esuasive Housing is a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords.
Built on Microsoft Dynamics 365 and the Power Apps platform, fully customisable and extensible, and running in the Microsoft Cloud, Esuasive Housing is the platform for digital transformation and service innovation in the housing sector.
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BOOMERANG I-COMMS LTD
Boomerang aids healthcare providers in achieving better outcomes at lower costs through efficient messaging solutions. Our communication service streamlines engagement across various channels, automating tasks to reduce missed appointments, promote messaging and automate manual workforce management burdens. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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OFFICELABS LIMITED
A fully customisable virtual assistant, or interactive agent, that leverages advanced conversational AI through natural language processing (NLP). This intelligent digital assistant excels in roles ranging from a virtual customer assistant to a knowledge retrieval agent, delivering streamlined, responsive service across multiple sectors.
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ZOHO CORPORATION LIMITED
Zoho Voice: Complete business communications via Cloud telephony and contact centre solutions. Ensure seamless business operations by making incoming and outgoing calls over VOIP and WebRTC. This service offers call centre features like Call Groups, multi-level IVR, Call Recording, Call Monitoring.
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VISIMEDIA LTD
VisiMedia specializes in delivering comprehensive Microsoft 365 solutions tailored for the UK government and public sector. Our offerings include CRM design and build, advanced communication tools, collaborative platforms, and cybersecurity enhancements. We ensure compliance with UK data protection laws, facilitating efficient, secure, and collaborative work environments.
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FARTHEST GATE LIMITED
The Liberator Parking Permits solution is a market leading module forming part of the Liberator suite of products.Liberator Parking Permits can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.
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Inform Communications Ltd
AI Virtual Assistants that support local/central government and public sector telephony channels. Human parity Natural Language Understanding and DTMF models enable citizens to self-serve 24/7. Seamless multi-lingual/deployment/continuity with chatbots, social-media and live chat channels. Full/partial Integration with client systems. We design, build, host and manage services or clients can self/manage.
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XMA LIMITED
Supporting government’s drive for intelligent revenue generation and comprehensive stakeholder management, Salesforce’s citizen 360 allows tracking of relationships, activities and tasks and easy process automation. From stakeholder to grant and opportunity management, empower your teams to collaborate and succeed, boosting productivity with trusted AI, whilst comprehensive reporting provides transparency. SFDCX2024GC14
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BOOMERANG I-COMMS LTD
Boomcast delivers Broadcast conversational messaging, 2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. Schedule automated messaging campaigns across individuals or dynamic groups and create inbound SMS, email, and voice campaigns. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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REDCENTRIC SOLUTIONS LIMITED
Direct Routing. Microsoft Teams Calling from Redcentric provides access to a cost effective Direct Routing capability, enabling users to make and receive calls on any Teams enabled device. The service provides a choice on how to consume Direct Routing services, removing the need to subscribe to a Microsoft calling plan.
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MRI SOFTWARE LIMITED
Our online portal is an interface between a landlord and their customers such as retail unit tenants or market stall licensees. Our portals drive community engagement, offer self-service and deliver personalised content. You can share information and guides; offer forums; present statements and agreements; offer online payments and much more.
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MVINE LIMITED
Mvine implements Content Service Platforms designed and personalised for inclusion of all your customers. Provide customer interaction with cyber-secure digital assets plus voice, video and chat. Set-up Mspaces offering zero trust privileged access to protected information. Deploy digital experience platforms and assistive technologies integrated with cloud and hybrid applications.
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BOOMERANG I-COMMS LTD
Allow end users to initiate engagement with conversational messaging. Create inbound SMS, email, and voice campaigns.2-way SMS, voice, and email bulk communications. Our multi-channel messaging can automatically match responses and deliver them to your email. ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited
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BOOMALERT LIMITED
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.