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ARCUS GLOBAL LIMITED
‘Report It’ provides online forms which enable citizens and businesses to report issues and apply for services through the Digital Services Hub (DSH). ‘Report It’ also includes a form builder and template forms that make it simple for organisations to build their own online forms.
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Granicus-Firmstep Limited
Simpleview provides destination marketing solutions including business listings, website design/development, Content Management System, digital marketing, CRM, booking, reporting, insights and analytics, SEO, consulting, and training to optimise marketing strategies.
These services empower destination and place marketing organisations to support the tourism economy by attracting visitors, investment, conferences, and events.
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4net Technologies Ltd
FourNet offers omni-channel contact centre services from world leading application providers, including: Avaya, NICE, Content Guru, Anywhere365, Calabrio, Verint, Sycurio (Semafone), PCI PAL and others.
Our services can be delivered via a number of hosting options, private, public and hybrid cloud and integrated with Microsoft, Amazon and Google.
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ANSWERS AND SOLUTIONS LTD
WordPress has a marketshare of 51% for CMS software and 70% of the web uses a CMS system. Our service will give you a platform to build your website on. You can engage someone to design your website or ask us to assist.
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Melissa Data Ltd
Cleanse your address database in batches. Using the REST/JSON cloud service for easy integration, our address cleansing service will return complete and standardised addresses that conform to the specific country’s postal regulations. Covers UK addresses & 240+ Countries worldwide. Corrects addresses by adding missing components such as postal codes.
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Redcentric Solutions Limited
Unity Call Reporting is a web-based reporting solution for use with Redcentric’s hosted IP telephony service. It provides customisable real-time and historic call reports which can be configured and accessed through a web browser. Reports can be customised and scheduled, automatically e-mailing an authorised recipient on a recurring basis.
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XMA LIMITED
CRM Analytics Is the most effective and accessible way to see and understand data. With AI-powered insights, to find actionable predictions and valuable insights across Salesforce and legacy data. Intelligent data prep, intuitive data exploration, sharing & collaboration with industry-leading governance. Enterprise-grade analytics anyone can use. SFDCHX2024GC14
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SH24 C.I.C.
SH:24 is a not-for-profit CIC committed to delivering the highest quality, user-centred digital SRH services in partnership with the NHS and public health. CQC-rated 'Outstanding' our service includes fully-accessible web-portal (ordering, support information and decision-support tools) and cloud-based EPR 'Admin', integrated with industry-leading and resilient laboratory and pharmacy partners.
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HINDUJA GLOBAL SOLUTIONS UK LIMITED
HGS Agent X is a cloud-based contact centre AI accelerator allowing organisations to quickly deploy scalable/flexible contact centres. This tech-agnostic interface, powered by Artificial Intelligence offers over 300 out-of-the-box integrations and highly customisable secure and scalable solutions. HGS Agent X has a programmable API framework and provides fully managed support.
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IMPERF CONSULTING LIMITED
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
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GLOBAL 4 COMMUNICATIONS LIMITED
Unified Communications service from 8x8's X Series (1-8). Full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers. Universal Teams Messaging. Increased productivity.
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ARCUS GLOBAL LIMITED
Arcus Trading Standards is a flexible and intuitive cloud-based solution helping Trading Standard's practitioners manage all aspects of their work including inspections, investigations, monitoring, enforcement, providing advice, and managing evidence. The included mobile app supports full access and offline remote working. Enabling officers and teams to work efficiently and effectively.
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BRIGHTWIRE TECHNOLOGY SERVICES LIMITED
Umbraco is an incredibly easy to use content management system which is fully customisable to meet your needs. Brightwire is an Umbraco Gold Partner- we design and develop award-winning responsive and GDS compliant websites and webforms. This reputable, cost-effective and high-performance platform is easy to use and easy to manage.
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Boomalert Ltd
BoomAlert automates incident communication. Build bespoke communication workflows, meet requirements for critical events. Alerting workflows automate coordinated processes based on responses, time triggers, count triggers and escalation paths. Critical Alerting, Incident Management, Business Continuity, IT Monitoring, Machine-2-Machine Alerting, Event Management.
ISO-27001, Cyber Essentials and Cyber Essentials Plus accredited.
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BOXXE LIMITED
Hootsuite is a social media management, engagement, monitoring and listening platform. It enables organisations to collaboratively deliver social media strategies across departments and social networks from one secure, web-based and mobile dashboard. Hootsuite integrates with existing systems, helping organisations to more effectively inform and engage with communities through social media.
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NEC SOFTWARE SOLUTIONS UK LIMITED
The NEC Public Access Solution (PAS) is an efficient self-service internet solution, available 24x7, that enables members of the public to safely and securely view information relating to their Traffic Offence and that has been processed by the National PentiP Solution.
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Digital Interactive Ltd
Infreemation - complaints, compliments, questions and correspondence case sofware
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YUDU Sentinel
Automated Cloud based information lines for people to call in an incident. Reporting hotlines for messages and a message handling console. Deliver crisis updates by simply typing a message with AI conversion to Voice. 27 languages supported. A low cost call centre.
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CLOUDOKO LTD
Cloudoko Hub enables access to a single customer record. It helps your organisation improve its customer service by employing “Connectors” to back-office APIs to retrieve their records and present them in a unified view consumable by your website or CRM. The service works in conjunction with Cloudoko Forms.
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INSIGHT DIRECT (UK) LTD
Transform customer service with a single view of a customer's activity and tools for field service, messaging, bots, voice, social service and AI in workflow. Work faster and more productively across all channels on one platform making customer service frictionless, improving your efficiency and customer satisfaction whilst reducing costs. SFDCHI2024GC14
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EQUINE REGISTER LIMITED
Enables the creation of a digital version of Defra's equine identity temporary documents also supports semi-wild/semi-feral populations. The Temporary Identification Documents integrate directly to the Central Equine Database and Digital Stable, can be updated in real-time and integrated with welfare and enforcement agency systems. Can be adapted for other animals.
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Verint Systems Inc.
Verint® Interaction Wrap-Up BOT uses generative AI to listen to the call and then provide a written summary of that call for use in agent notes and CRM systems.
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IMPERF CONSULTING LIMITED
Dynamics 365 Business Central is Microsoft’s all in one business application. Dynamics 365 Business Central unifies ERP and CRM capabilities allowing you to run your entire business with intelligent applications that work seamlessly together in the cloud. Dynamics 365 Business Central also integrates with Windows, Office 365, PowerBI and PowerApps.
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Orcuma Ltd
Developed to support Neighbourhood Enforcement Officers (NEOs) and Street Wardens to maintain community safety, address local issues, and enforce regulations within neighbourhoods. Software to streamline case management, enhance collaboration, and improve communication, our software empowers NEOs and Street Wardens to effectively address a wide range of neighbourhood enforcement challenges.
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Digital Interactive Ltd
Infreemation is an advanced online cloud based application for processing the patients journey when trying to stop smoking. The application supports appointments, automated messages of encouragement, referrals, evouchers, Fagerstrom Tolerance Scale and custom forms
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Appian Software Switzerland LLC
The Appian Grants Management solution provides a comprehensive set of automation and monitoring tools to ensure a standardised, compliant approach for grants management. Combining rules, AI and interfaces designed to handle end to end processing and mobile capabilities. APP24GC14
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Esuasive
Esuasive Housing is a complete, modular, preconfigured solution for Housing Associations and Local Authority landlords.
Built on Microsoft Dynamics 365 and the Power Apps platform, fully customisable and extensible, and running in the Microsoft Cloud, Esuasive Housing is the platform for digital transformation and service innovation in the housing sector.
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BOOMERANG I-COMMS LTD
Boomerang aids healthcare providers in achieving better outcomes at lower costs through efficient messaging solutions. Our communication service streamlines engagement across various channels, automating tasks to reduce missed appointments, promote messaging and automate manual workforce management burdens. ISO-27001, Cyber Essentials,Cyber Essentials Plus accredited
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OFFICELABS LIMITED
A fully customisable virtual assistant, or interactive agent, that leverages advanced conversational AI through natural language processing (NLP). This intelligent digital assistant excels in roles ranging from a virtual customer assistant to a knowledge retrieval agent, delivering streamlined, responsive service across multiple sectors.
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Zoho Corporation Limited
Zoho Voice: Complete business communications via Cloud telephony and contact centre solutions. Ensure seamless business operations by making incoming and outgoing calls over VOIP and WebRTC. This service offers call centre features like Call Groups, multi-level IVR, Call Recording, Call Monitoring.